Telstra T-BOX User manual

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TELSTRA T-BOX™
Entertainment out of the box
USER GUIDE

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WELCOME TO THE TELSTRA T-BOX
The Telstra T-Box is a new and exciting Internet and TV
experience.There’s dozens of different features to enjoy,
and we have written this guide to help you get the most
out of your T-Box.

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Safety instructions 04
Introduction 06
Installing your T-Box 07
3.1 What’s in the box 07
3.2 Getting to know your T-Box 08
3.3 Preparing your remote control 09
3.4 Selecting the right TV format 10
3.5 Using smartcards 10
3.6 Connecting your T-Box to your TV 10
3.7 Connecting your T-Box to your home theatre 10
Setting up your T-Box 11
4.1 Pairing your remote control to your T-Box 11
4.2 Selecting a Parental Control code 11
4.3 Connecting to the Internet 12
4.4 Tuning into Digital free-to-air TV channels 14
4.5 Registering your T-Box and joining
BigPond Movies Downloads 14
Using your T-Box 15
5.1 Using the Home Menu 15
5.2 Watching TV 15
5.3 Accessing the Program Guide 15
5.4 Accessing the TV channel Homepage 16
5.5 Recording a program 17
5.6 Playing programs and movies 18
5.7 Accessing the Play Menu and
Program Options 18
5.8 Accessing BigPond Movies Downloads 19
5.9 Using My Rentals 19
5.10 Using My Recordings 20
5.11 Understanding Settings 20
System features 22
6.1 Using the Reset button 22
6.2 Setting to standby 22
6.3 Understanding the LED status 22
6.4 Updates 23
Troubleshooting 24
General conditions of use 28
Warranty 28
Legal notifications 28
Technical information 28
INDEX

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SAFETY INSTRUCTIONS
Please read and follow safety instructions carefully before you install the equipment and start
to use your Telstra T-Box.
Warranty Warning: Please note you must not repair or replace any part of your T-Box yourself. All
repairs must be carried out by a qualified Telstra technician.Any attempt to open or dismantle your
T-Box in any way, or any modification made to the software will immediately void your warranty.
Installation
• YourT-BoxanditsaccessoriesaredesignedtobeusedinmetropolitanAustralia.
• YourT-Boxanditsaccessoriesaredesignedtobeusedinsidethehome.
• KeepyourT-Box,itsaccessoriesincludinganyplastic,packagingandbatteriesthatcamewiththe
kit out of reach of children.
• Onlythecordsandaccessoriesprovidedwith,orrecommendedfor,yourT-Boxshouldbeused
with your T-Box.
• Aspaceofatleast3cmmustbeleftaroundandaboveyourT-Boxtoensuresufcient
ventilation.
• YourT-Boxmustbeplacedonarmandatsurfacetoavoidanypossibilityofitfallingor
being bumped.
• AvoidsituationswhereyourT-Boxcouldfall,bedroppedorbumped.
• DonotplaceyourT-Boxoritsaccessoriesnearanelectromagneticsource.
• KeepyourT-Boxanditsaccessoriesshelteredfromanyheatsource,humidity,dustanddirect
sun light.
• TopreventoverheatingofyourT-Box,neverobstructitsventilationopeningswithitemssuch
asnewspapers,tableclothsorcurtains.
• DonotplaceanyitemontopofyourT-Box.
• NeverattempttoinsertanyiteminsideyourT-Box.
• Neverplaceanopenamesuch,aslitcandles,ontopofornearyourT-Boxoritsaccessories.
• KeepyourT-Boxandaccessoriesinamoderatetemperaturerange.
• Alwaysusetheset-top-boxinatemperaturerangeof0oC – 45oC.
• YourT-Boxanditsaccessoriesmustbeprotectedfromwaterspillsandsplashes.
• NowaterlledobjectsuchasavasemustbeplacedontopofyourT-Boxoritsaccessories.
• NeverspillanyliquidonyourT-Boxoritsaccessories.
• MakesurethatallpowersourcestoyourT-Boxareunpluggedbeforeplugginginyouraudio,
videoornetworkequipment.

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Electric connection
• Avoidconnectingtoomanydevicestothesameelectricpowersource.Thismayresultinan
overloadwhichcouldcauseareoranelectricshock.
• ThepowersupplyprovidedwithyourT-BoxistheonlypowersupplytobeusedwithyourT-Box.
The power supply must not be used for other devices.
• DonotconnectyourT-Boxtoanon-standardAustralianpowerpoint.
• Pushthepowersupplyinfullyatthepowerpoint.Abadlyconnectedpowersupplycouldcause
anelectricarc,shockorre.
• Todisconnectfromthepowersource,rstswitchoffthepowerpointandthenpullthepower
supplybytheadaptorblock,donotpullontheelectricwire.
• ThepowerpointisusedtoturnofftheT-Boxsomaintaineasyaccesstothepowerpointswitch.
Instructions for use
• PutyourT-Boxonstandbywhennotinuse.
• Duringstormsorwhenleavingyourhomeforalongperiodoftime,werecommendyoudisconnect
all electric wires connected to your T-Box.
• MakesureallelectricwiresconnectedtoyourT-Boxaredisconnectedbeforecleaningit.
ThesurfaceofyourT-Boxcanbecleanedwithaslightlydampsoftcloth.Noabrasiveoralcohol
based products should be used.
Replacement of remote control batteries
• Warning: there is a risk of explosion if the wrong kind of batteries are used. Ask a specialist
for advice if you’re not sure when replacing them.
• Neverattempttorechargeyourremotecontrolbattery.
• Donotdismantleorthrowyourbatteryinthereorincinerateit.
• Donotexposeyourbatterytohightemperaturesortodirectsunlight.
Respect for the environment
• Donotthrowawayyourbatteriesinyourdomesticgarbage.Makesureyoudisposeofthem
in places designed for this use.
• ThepackagingforyourT-Boxisrecyclable.Pleasedisposeofpackagingcorrectly.
• T-Boxanditsaccessoriesshouldbedisposedofappropriatelyandinaccordancewithlocal
laws. When your T-Box reaches the end of its life please ensure you dispose of correctly.

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INTRODUCTION
ThanksforchoosingTelstraT-Box.YourT-BoxisaninteractiveInternetandTVdevice,anditis
compatible with a range of free-to-air channels and internet services.These include:
• DigitalTVChannels–allstandarddenitionandhighdenitionfree-to-airdigitalTVchannels
which can be tuned locally can be displayed through your T-Box.
• BigPond®MoviesDownloads–rentNewReleasesandClassicMoviesdownloadeddirectlytoyour
T-Box to view on your TV.
• BigPond®TV–watchBigPond®TVchannelsincludingtheMusicChannel,LiveNewsChanneland
AFL,NRLandSportchannels.
• Programguide–viewprogramsforthenextweek,includingpictures,programdetailsandinstant
recording.
• PersonalVideoRecorder–enablesyoutowatchyourrecordedprogramsatatimeconvenienttoyou.
WewanttohelpyougetthemostoutofthechannelsandservicesavailablefromyourT-Box,so
make sure you follow these simple steps:
• UsingtheGettingStartedGuide,installyourT-Boxandmakesurethatitisconnectedtothe
InternetthroughBigPond®Broadband.
• RegisteryourT-BoxandsignuptoBigPondMoviesDownloads.
AlwayskeepyourT-BoxconnectedtotheInternetsothatyoucanreceivethefullbenetsofyour
T-Box. This will also ensure you stay informed of new services.
• ReceivesoftwareupdatestoyourT-Boxwhichautomaticallydownloadandareunmeteredwhen
you’re connected to the Internet through BigPond Broadband.
EvenwhennotconnectedtotheInternetthroughBigPond®,yourT-Boxstillprovidessome
great features:
• Enjoyaccesstoallthefree-to-airDigitalTVchannelsavailableinyourarea.
• Watchonechannelwhilerecordinganotheratthesametimewithtwintuners.
• PauseandrewindliveTVprogramswhileyouwatchthem.
• GetadditionalinformationaboutcurrentandupcomingDigitalTVprograms.
• Manuallyprogramrecordingstowatchlatervia‘MyRecordings’.

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INSTALLING YOUR TELSTRA T-BOX
3.1 What’s in the box
Yourboxshouldincludethefollowingitems:
1. T-Box – that’s your Telstra Set Top Box
2. Power supply
3. Remote control including the CR2032 battery
4. Antenna cable
5. HDMI video cable
6 MiniDINtocomposite/componentcable
7. Ethernet network cable
8. Getting Started Guide
1. 3.
2.
4. 5.
7. 8.
6.

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3.2 Getting to know your T-Box
TV antenna
input
Power supply
connection
USB
socket
TV connector
(mini-DIN)
HDMI socket TV antenna
outlet
S/PDIF optical
socket
Stereo mini-jack
socket
Ethernet
socket
LED status light
Reset button
USB socket
Back view
View from below
Front view

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3.3 Preparing your remote control
Yourremotecontrolusesradiosignalsratherthaninfraredsoyoudon’tneedtopointitdirectlyat
your T-Box for it to work.
Tostartusingyourremotecontrol,followthesesimpleinstructions:
Step 1
Open the battery cover by sliding it downwards.
Step 2
Pull away the protective strip.
Step 3
Make sure the battery is inserted correctly.
Step 4
Close the battery cover.
Beforeyoucanuseyourremotecontrol,itmustrstbepairedwithyourT-Box.
Pleaserefertosection4.1‘PairingyourremotecontroltoyourT-Box’.
Please note the distance that the remote control will work will depend on the
layout of your home and positioning of your T-Box.
WehavedesignedtheremotecontrolspecicallyfortheT-Box.Thismeansitonlyhas
thebuttonsyouneedtooperateyourT-Box,makingiteasytouse.
Access to the vertical
and horizontal EPG
Recording
Favourite
Volume
Back
Activate action or
denedonscreen
Fast rewind or
denedonscreen
Numbersand
text entry
Cancel/delete
Standby
Change channels
Main menu
Colourbuttons(denedon-screen)
Full screen interactive menu
Program guide
Play/Pause
Fastforwardordenedonscreen

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3.4 Selecting the right TV format
All the menus and screens on your T-Box have been optimised for display on
widescreen 16:9 TV screens.
Forthebestpicture,makesurethatyourT-Boxisconnectedtoascreenlabelledhigh
denition(FullHDorHDready)usinganHDMIcable.IfyouconnectyourT-Boxtoa
standardaspect4:3screenthroughtheDINtocomposite/componentconnectorsthe
picturequalitywillbereduced.
3.5 Using smartcards
There is a slot for a smartcard underneath your T-Box. This is not currently in use.
3.6 Connecting your T-Box to your TV
YourT-BoxwillworkwitharangeofTVs.Differentcablesareincludedinthebox,
and these will help you connect in one of three ways.
i) HDMI – recommended
The ideal way to connect your T-Box to your TV is using the HDMI cable.
ii) Component – standard
IfyouusetheMINIDINtocomposite/componentvideocable,thiswillprovidean
adequateconnection.
ConnecttheblackroundplugtoyourT-Box,andthecolouredleadstoyourTVVideo
andAudioinputs–blue,greenandredforVideo,andredandwhiteforAudio.
iii) Composite – does not support HD
It’soktoconnectthisway,butpleasenotethatitdoesnotsupporthighdenition.
UsingtheMiniDINtocomposite/componentvideocable,connecttheblackroundplug
to your T-Box. Connect the yellow video cable to the TV Video input and the red and
white audio cable to the TV Audio inputs.
3.7 Connecting your T-Box to your home theatre
Sound is an important part of your entertainment experience. Connect your T-Box
to your home theatre system using either a mini-Jack stereo or optical cable. These
cablesarenotsuppliedwithyourT-Box.Youcanpurchasethese,andanyadditional
accessories,youwantfromyourlocalelectronicsretailer.