Telstra T-BOX User manual

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133860 – T-Box User Guide

ALLYOU
NEED TO KNOW
ABOUT YOUR NEW
TELSTRA TBOX®

2
Everything you need is here. Your T-Box is how
you watch movies and TV at home, with ease.
Step inside a digital library of on demand
movies, watch and record your favourite TV
programs with the personal video recorder,
sit back and relax. The T-Box even brings you
a full range of internet TV channels and
on-demand content. It’s time to entertain the
whole family and its time to watch what you
want, when you want.
This user guide will make sure you get the
most out of your T-Box, so you can start
enjoying all of the benets waiting for you
and your family.
HELLO, IT'S TIME
TO MEET YOUR
TELSTRA TBOX®

01
WHAT’S
INSIDE
03 KEEP SAFE
03 Before you set up your T-Box®
04 Before you switch your
T-Box on or off
04 Before you start using your T-Box
05 Before you replace the remote
control battery
05 Before you throw away any parts
or packaging
06 SAY HELLO TO YOUR NEW TBOX
06 Here's what you can look forward to
06 Give yourself a box seat
07 The benets of a BigPond®
broadband connection
07 Enjoy the show
08 OUT OF THE BOX AND INTO THE NEW
08 What’s in the box?
08 Getting to know your T-Box
09 Making the right connections
09 Connecting T-Box to your TV
11 Setting your TV format
11 Connecting T-Box to a home
theatre system
11 Remote control at the ready
11 Putting the power in your hands
12 Entering text
13 LET’S GET SET
13 Pair your remote control to your T-Box
14 Set a Parental Control PIN
14 Connect to the Internet
15 Making your connection
19 Tune in digital free-to-air TV
20 Register your T-Box, join BigPond
Movies and subscribe to Foxtel
22 LET YOUR TBOX WORK FOR YOU
22 The Home menu
22 Watching what you like
25 Time Shift features
25 The Program Guide
26 Checking a TV channel’s
homepage
27 Recording your favourite programs
29 Playing recorded programs
and movies
29 Using my recordings
30 Features in My Recordings
31 Accessing BigPond Movies
32 Browse BigPond Movies
33 Paying for BigPond Movies
34 Using a BigPond voucher once
a movie has been selected
35 Using a BigPond Voucher through
'My T-Box Account'
35 Using My Rentals
35 Accessing and subscribing to
Foxtel on T-Box
37 How Foxtel on T-Box works
38 The play menu and
program options
38 Managing your settings

02
42 A FEW USEFUL BITS
42 LED status indications
42 Standby mode
42 Sleep mode
42 Updates
43 Reset options
44 PROBLEM SOLVING
44 Trouble with your remote control
pairing and connectivity
46 T-Box®freezing
46 T-Box power issues
47 Trouble with BigPond®Movies
48Trouble with your account
48 Trouble with registering your
T-Box or signing up to movies
49 Trouble with hard drive checks
49 Trouble with your internet connection
51 Trouble with your program guide
51 Trouble with free-to-air
channel reception
52 Trouble with multi-recording
54 Trouble with recording
55 Trouble with your picture
56 Trouble with Foxtel on T-Box
56 Trouble with BigPond TV
58 THE WORKING CONDITIONS
58 PRODUCT WARRANTY
60 THE LEGALS
61 TECHNICAL INFO

03
WARRANTY WARNING: All repairs need to be carried out by a qualified Telstra
technician. Do NOT try to repair or replace any part of your T-Box®yourself. Not only is
it dangerous, but any attempt to open, modify or dismantle your T-Box or its software
will immediately void your warranty, subject to any other rights or remedies that are
available to you under law, which cannot be excluded. See page 58 for details
KEEP
SAFE
For your own safety, please read the following instructions:
BEFORE YOU SET UP YOUR TBOX:
•YourT-BoxanditsaccessoriesaredesignedtobeusedinAustralia,insidethehome.
•KeepyourT-Boxanditsaccessoriesincludinganyplastic,packagingand
batteries out of reach of children
•OnlyusecordsandaccessoriesthatareprovidedwithorrecommendedforyourT-Box
•AvoidsituationswhereyourT-Boxcouldfall,bedroppedorbumped
•KeepyourT-Boxanditsaccessoriesshelteredfromanyheatsource,humidity,
dust and direct sunlight
•DonotplaceyourT-Boxoritsaccessoriesnearanelectromagneticsource
•YourT-Boxmustbeplacedonarmandatsurfacetoavoidanypossibilityofit
falling or being bumped
•Leaveatleast3cmofspacearoundandaboveyourT-Box,toensureadequate
ventilation for cooling
•NeverobstructtheventilationopeningsonyourT-Boxwiththingslike
newspapers, tablecloths or curtains, as it may overheat
•Don’tputanythingontopofyourT-Box
•NeverattempttoinsertanythinginsideyourT-Box,apartfromusingtheUSB
ports and plugs
•Neverputanyopename,suchasalitcandle,onornearyourT-Boxoritsaccessories
•KeepyourT-Boxandaccessoriesinamoderatetemperaturerange–onlyuse
the T-Box in a temperature range of 0°C to 45°C
•ProtectyourT-Boxanditsaccessoriesfromspillsandsplashes,andneverput
any vases or drinks on top of the equipment
•MakesureyouunplugthepowersupplytoyourT-Boxbeforeyouconnectany
audio, video or network equipment

04
BEFORE YOU SWITCH YOUR TBOX®ON OR OFF:
•Pressthepowerbuttonontheremotefor3secondsuntilyouseetheon-screen
message ‘Entering sleep mode; please wait.’ Only when the T-Box powers down,
is it safe to then switch off from the power point
•NeverpullthecordoutoftheT-Boxdirectlyasitcouldcauseissueswithyour
T-Box hard-drive
•Avoidconnectingtoomanydevicestothesameelectricpowersource,otherwise
you could cause an overload that leads to electric shock or a re
•OnlyusethepowersupplycordprovidedwithyourT-Box.Thiscordshouldnot
be used for any other devices
•DonotconnectyourT-Boxtoanon-standardAustralianpowerpoint
•Makesureyoupushthepowersupplyplugrightintothepowerpoint.Apoor
connection could cause an electric arc, shock or re
•Wheneveryoudisconnectthepowersupply,rstswitchoffthepowerpointand
then pull the plug out by the adaptor block – never by the cord
•ThepowerpointisusedtoturnofftheT-Boxsomakesureyou’llhaveeasy
access to the switch
BEFORE YOU START USING YOUR TBOX:
•Whenyou’renotusingyourT-Box,leaveitinstandbymode
•Duringstorms,andwhenyouleaveyourhomeforalongperiod,werecommend
disconnecting your T-Box from its power supply
•MakesureyoudisconnectyourT-Boxfromthepowersupplybeforeyoucleanit
•Thesurfacecanbecleanedwithasoft,slightlydampcloth–butdonotuseany
abrasive or alcohol based products
IMPORTANT: before disconnecting the power supply, first turn your T-Box off.
IMPORTANT: There is a risk of explosion if you use the wrong type of battery.
Take the old battery as a sample when you purchase a replacement, and ask
a specialist for advice if you’re not sure.

05
BEFORE YOU REPLACE THE REMOTE CONTROL BATTERY
•Neverattempttorechargeyourremotecontrolbattery
•Donotexposethebatterytohightemperaturesordirectsunlight
•Neverattempttodismantleoldbatteriesorexposethemtore
•Donotputbatteriesinyourdomesticrubbish–useanappropriatedisposal
or recycling service
BEFORE YOU THROW OUT ANY PARTS OR PACKAGING
Please consider the environment when you dispose of any T-Box®materials.
The packaging your T-Box came in is recyclable, please sort and dispose of it
accordingly and in line with local laws. When your T-Box reaches the end of its
life please dispose of it correctly.

06
SAY HELLO TO
YOUR NEW TBOX®
Thanks for choosing the Telstra T-Box®.You’renowtheproudownerofaDigital
Set Top Box, which can bring you movies and other great content from the
internet, as well as free-to-air broadcast TV channels.
HERE'S WHAT YOU CAN LOOK FORWARD TO:
•DigitalTV.Tuneinandwatchallthestandarddenitionandhighdenition
free-to-air digital TV channels available in your area
•PersonalVideoRecorder.Recordandwatchprogramswhenitsuitsyou.
There’s even a Series Record feature, so you can automatically record every
episode of your favourite show
•BigPond®Movies. Enjoy Hollywood blockbusters and award-winning
Australian lms
•BigPondTV.WatchBigPondTVonlinechannelsonyourTV.
•SubscriptiontoFoxtelonT-Box(ifeligible)
•BigPondVideos.Watchanyofthevideoclipsfromourhugecollection
on demand, whenever it suits you
•ProgramGuide.Seewhat’sonwithanElectronicProgramGuideforthe
coming week - complete with images, program details and one touch recording
•ApplicationsincludingtheAFLGameAnalyser,YouTubeandPicasa
GIVE YOURSELF A BOX SEAT:
Getting the most out of your T-Box features and viewing options is easy.
This User Guide will be a big help to you. Plus you should make sure you:
•UsetheGettingStartedGuidetoinstallyourT-Box
•ConnectyourT-BoxtotheinternetthroughaneligibleBigPondbroadbandService.
Please refer to your Getting Started Guide for the best connection options
•RegisteryourT-Box
•SignupforBigPondMovies
•SubscribetoFoxtelonT-Box(ifeligible)

07
THE BENEFITS OF A BIGPOND®BROADBAND CONNECTION:
YoureligibleBigPondbroadbandconnectionisthekeytogettingthemostfrom
your T-Box®. Along with access to a world of great content, using your BigPond
broadband connection means you’ll be able to enjoy the benets of:
•RemotesoftwareupdatesautomaticallydownloadedandinstalledonyourT-Box
so that you are always up to date
•AccesstoallthecurrentT-Boxfeatures,aswellasanynewfeatureswhen 
they’re launched including:
•ContentsuchasBigPondMovies,BigPondTV,FoxtelonT-Box(ifeligible)
and BigPond Videos
•7dayProgramGuideforfree-to-air,BigPondTVandFoxtelonT-Boxchannels
•AllMyRecordingsfeaturessuchasonetouchrecord,SeriesRecord,
Reminders and Favourites
•ApplicationsincludingtheAFLGameAnalyser,YouTube®and Picasa
ENJOY THE SHOW:
Even without its BigPond broadband connection, your T-Box can still give you a
great range of viewing features:
•Enjoyallthefree-to-airdigitalTVchannelsavailableinyourarea
•Watchonechannelwhileyourecordanother
•Pauseandrewindlivefree-to-airTVprograms
•GetinformationaboutcurrentandupcomingTVprogramsvia'NowandNext’Guide
•Manuallyrecordprogramstowatchlater
IMPORTANT: During set up, we recommend that you connect your T-Box to an eligible
BigPond broadband service such as ADSL2+, Cable, Velocity or a Telstra broadband
serviceontheNationalBroadbandNetwork(NBN)providedoverbre.Ensureyour
T-Box remains connected to the internet through your BigPond broadband service so
that you receive all these features including the latest software updates on your T-Box.
If for some reason you have not connected your T-Box to the internet using a BigPond
broadband service we will only be able to provide limited support for your T-Box. For
the best experience, connect your T-Box via an Ethernet network cable or use a Home
Network Extender to your modem.