Tenda PON ONT HG9 User manual

1
PON ONT
User Guide
V1.0

Copyright Statement
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.

Preface
i
Preface
Thank you for choosing Tenda!
This user guide walks you through all functions of the PON ONT products (HG9 used for
illustration). All the screenshots herein, unless otherwise specified, are taken from HG9.
This user guide is applicable to the following ONTs.
Product model
Description
HG9
AC1200 Dualband Wi-Fi GPON ONT
HG9 xPON+Easymesh
HG7c
HG7
AC1200 Dualband Wi-Fi xPON ONT
HG6
N300 Wi-Fi GPON ONT
HG1
GPON ONT
Web UI of different models may differ. The Web UI displayed shall prevail.
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.

Preface
ii
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest.
Ignoring this type of note may result in ineffective configuration, loss of data or
damage to devices.
This format is used to highlight a procedure that will save time or resources.
For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
The related documents are listed as below.
Document
Description
Data Sheet
It introduces the basic information of the device, including product overview, selling
points, and specifications.
Quick Installation
Guide
It introduces how to set up the device quickly for internet access, the descriptions of
LED indicators, ports, and buttons, FAQ, statement information, and so on.
User Guide
It introduces how to set up more functions of the device for more requirements,
including all functions on the web UI of the device.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Hotline
Global: (86) 755-27657180
(China Time Zone)
Email
supp[email protected]om.cn
United States: 1-800-570-5892
(Toll Free: 7 x 24 hours)
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm PST)
Hong Kong: 00852-81931998
Website
www.tendacn.com

Preface
iii
Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since this guide was first published.
Version
Date
Description
V1.0
2022-03-15
Original publication.

Contents
iv
Contents
1Get to know your device .................................................................................................................. 1
1.1 Overview ..................................................................................................................................... 1
1.2 Appearance .................................................................................................................................1
1.2.1 Indicators, ports, and buttons ........................................................................................ 1
1.2.2 Label................................................................................................................................. 9
2Web UI.............................................................................................................................................11
2.1 Login ..........................................................................................................................................11
2.2 Logout........................................................................................................................................13
2.3 Web UI layout ...........................................................................................................................13
2.4 Common buttons......................................................................................................................14
3Status ...............................................................................................................................................15
3.1 Device status.............................................................................................................................15
3.2 IPv6 status .................................................................................................................................17
3.3 PON status.................................................................................................................................18
4LAN...................................................................................................................................................19
5WLAN...............................................................................................................................................20
5.1 Basic settings.............................................................................................................................20
5.1.1 Overview........................................................................................................................20
5.1.2 Customize the main Wi-Fi name ..................................................................................23
5.1.3 Enable multiple wireless networks ..............................................................................23
5.2 Advanced settings.....................................................................................................................25
5.2.1 Overview........................................................................................................................25
5.2.2 Hide the main Wi-Fi name............................................................................................26
5.3 Security......................................................................................................................................27
5.3.1 Overview........................................................................................................................27

Contents
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5.3.2 Customize the Wi-Fi password .....................................................................................28
5.4 Access control ...........................................................................................................................29
5.4.1 Overview........................................................................................................................29
5.4.2 Allow certain clients to access the Wi-Fi network ......................................................29
5.5 WPS............................................................................................................................................31
5.5.1 Overview........................................................................................................................31
5.5.2 Connect to the Wi-Fi network using the WPS button ................................................31
5.5.3 Connect to the Wi-Fi network using PBC on the web UI............................................33
5.5.4 Connect to the Wi-Fi network by entering PIN code of clients on the ONT .............35
5.5.5 Connect to the Wi-Fi network by entering PIN code of the ONT on clients .............37
5.6 Status.........................................................................................................................................38
6WAN.................................................................................................................................................39
6.1 Overview ...................................................................................................................................39
6.2 Bridge mode..............................................................................................................................46
6.2.1 Configure internet access on a computer ...................................................................46
6.2.2 Configure internet access on a router .........................................................................48
6.3 Router mode .............................................................................................................................49
6.3.1 Set up a fixed IP connection .........................................................................................49
6.3.2 Set up a dynamic IP connection ...................................................................................50
6.3.3 Set up a PPPoE connection...........................................................................................52
6.3.4 Set up a 6rd connection................................................................................................54
7Services............................................................................................................................................56
7.1 Service .......................................................................................................................................56
7.1.1 DHCP ..............................................................................................................................56
7.1.2 Dynamic DNS .................................................................................................................58
7.1.3 IGMP Proxy ....................................................................................................................62
7.1.4 UPnP...............................................................................................................................63
7.1.5 Samba.............................................................................................................................63

Contents
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7.2 Firewall......................................................................................................................................64
7.2.1 ALG .................................................................................................................................64
7.2.2 IP/Port filtering ..............................................................................................................65
7.2.3 MAC filtering..................................................................................................................67
7.2.4 Port forwarding .............................................................................................................69
7.2.5 URL Blocking ..................................................................................................................73
7.2.6 DMZ................................................................................................................................74
8VoIP..................................................................................................................................................78
8.1 Set VoIP proxy ...........................................................................................................................78
8.2 Change advanced SIP settings .................................................................................................80
8.3 Set the forward mode ..............................................................................................................82
8.4 Set speed dial rules...................................................................................................................83
8.5 Abbreviated dial........................................................................................................................84
8.6 Set a dial plan............................................................................................................................85
8.7 Set coding type .........................................................................................................................86
8.8 Set a hotline ..............................................................................................................................87
8.9 Set the Don't Disturb mode .....................................................................................................88
8.10 Set an alarm............................................................................................................................89
9Advance ...........................................................................................................................................90
9.1 Advanced settings.....................................................................................................................90
9.1.1 ARP table........................................................................................................................90
9.1.2 Routing...........................................................................................................................90
9.1.3 SNMP..............................................................................................................................94
9.2 IPv6 settings ..............................................................................................................................96
9.2.1 IPv6 status......................................................................................................................96
9.2.2 RADVD............................................................................................................................96
9.2.3 DHCPv6 ..........................................................................................................................98
9.2.4 MLD proxy....................................................................................................................100

Contents
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9.2.5 MLD snooping..............................................................................................................101
10 Diagnostics ....................................................................................................................................102
10.1 Overview ...............................................................................................................................102
10.2 Execute Ping to test connectivity ........................................................................................104
10.3 Execute Traceroute to test routing......................................................................................105
10.4 Manual inform report ..........................................................................................................105
11 Admin ............................................................................................................................................106
11.1 GPON/EPON settings............................................................................................................106
11.2 Multicast VLAN .....................................................................................................................107
11.2.1 Overview....................................................................................................................107
11.2.2 Set multicast VLAN to watch IPTV programs...........................................................107
11.3 OMCI information.................................................................................................................108
11.4 Commit/Reboot....................................................................................................................108
11.5 Backup/Restore.....................................................................................................................108
11.5.1 Back up the configuration of the ONT .....................................................................109
11.5.2 Restore previous configuration of the ONT.............................................................109
11.5.3 Reset the ONT ...........................................................................................................109
11.6 Password ...............................................................................................................................110
11.7 Firmware upgrade ................................................................................................................111
11.8 ACL.........................................................................................................................................112
11.9 Time Zone..............................................................................................................................114
11.10 TR-069 .................................................................................................................................115
11.11 Logout .................................................................................................................................116
12 Statistics.........................................................................................................................................117
Appendixes ............................................................................................................................................118
A.1 Configure the computer to obtain an IPv4/IPv6 address automatically ............................118
A.1.1 Windows 10..............................................................................................................118
A.1.2 Windows 8................................................................................................................121

Contents
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A.1.3 Windows 7................................................................................................................123
A.2 Acronyms and abbreviations .................................................................................................125