Tenda W15E User manual

Q1.
AC1200 Wireless Hotspot Router W15E
User Guide

Copyright Statement
© 2017 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and
product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright
of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means without the prior written permission of
Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design,
operational function, and/or reliability, Tenda reserves the right to make changes to the products without
obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability
that may occur due to the use or application of the product described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Preface
Thank you for choosing Tenda! Please read this user guide before you start with W15E.
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring this
type of note may result in ineffective configurations, loss of data or damage to device.
This format is used to highlight a procedure that will save time or resources.
Acronyms and Abbreviations
Acronym or
Abbreviation
Full Spelling
AP
Access Point
DDNS
Dynamic Domain Name System
DHCP
Dynamic Host Configuration Protocol
DLNA
Digital Living Network Alliance
DMZ
Demilitarized Zone
DNS
Domain Name System
IPTV
Internet Protocol Television
ISP
Internet Service Provider

Acronym or
Abbreviation
Full Spelling
L2TP
Layer 2 Tunneling Protocol
MPPE
Microsoft Point-to-Point Encryption
PPP
Point To Point Protocol
PPPoE
Point-to-Point Protocol over Ethernet
PPTP
Point to Point Tunneling Protocol
SSID
Service Set Identifier
STB
Set Top Box
URL
Uniform Resource Locator
VLAN
Virtual Local Area Network
VPN
Virtual Private Network
WISP
Wireless Internet Service Provider
WPS
WiFi Protected Setup
Additional Information
For more information, search this product model on our website at http://www.tendacn.com.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as
possible.
Hotline
Canada: 1-888-998-8966
Email
[e-mail]
Hong Kong: 00852-81931998
Website
http://www.tendacn.com
Skype
tendasz

Contents
1 Get to Know Your Device ..................................................................................................................................... 1
1.1 Overview........................................................................................................................................................ 1
1.2 Features ......................................................................................................................................................... 1
1.3 Appearance.................................................................................................................................................... 1
1.3.1 Front Panel.......................................................................................................................................... 1
1.3.2 Rear Panel........................................................................................................................................... 2
1.3.3 Label.................................................................................................................................................... 2
1.4 Packing List..................................................................................................................................................... 3
2 Installing the Router ............................................................................................................................................ 4
2.1 Installation Notes........................................................................................................................................... 4
2.1.1 Safety Precautions .............................................................................................................................. 4
2.1.2 Environmental Requirements ............................................................................................................. 4
2.2 Installing the Router....................................................................................................................................... 5
2.3 Connecting the Router................................................................................................................................... 5
3 Internet Connection Setup .................................................................................................................................. 7
4 Managing Devices.............................................................................................................................................. 11
4.1 Log in to the Router Web UI ........................................................................................................................ 11
4.2 Log out of the Router Web UI...................................................................................................................... 12
4.3 Web UI Layout.............................................................................................................................................. 12
5 Network Settings ............................................................................................................................................... 14
5.1 Network Settings ......................................................................................................................................... 14
5.1.1 PPPoE................................................................................................................................................ 16
5.1.2 Dynamic IP ........................................................................................................................................ 16
5.1.3 Static IP ............................................................................................................................................. 17
5.2 WAN Parameters.......................................................................................................................................... 17
5.2.1 Overview........................................................................................................................................... 17
5.2.2 Configuring MAC Address Cloning.................................................................................................... 18
5.3 LAN Settings................................................................................................................................................. 19
5.3.1 Overview........................................................................................................................................... 19

5.3.2 Modifying the LAN IP........................................................................................................................ 23
5.3.3 Configuring the DHCP Server Parameters......................................................................................... 24
5.3.4 DHCP Reservation............................................................................................................................. 24
5.4 Port Mirroring.............................................................................................................................................. 25
5.4.1 Overview........................................................................................................................................... 25
5.4.2 Example of Port Mirroring ................................................................................................................ 26
5.5 Static Routing............................................................................................................................................... 28
5.5.1 Overview........................................................................................................................................... 28
5.5.2 Example of Static Routing ................................................................................................................. 28
5.6 Any IP........................................................................................................................................................... 31
5.7 DNS Cache.................................................................................................................................................... 32
6 Wireless Settings................................................................................................................................................ 33
6.1 Basic Settings ............................................................................................................................................... 33
6.1.1 Overview........................................................................................................................................... 33
6.1.2 Modifying Basic Parameters ............................................................................................................. 35
6.2 Advanced Settings........................................................................................................................................ 36
6.2.1 Overview........................................................................................................................................... 36
6.2.2 Modifying Advanced Parameters...................................................................................................... 38
6.3 WMM Settings............................................................................................................................................. 38
6.3.1 Overview........................................................................................................................................... 38
6.3.2 Changing WMM Advanced Parameters............................................................................................ 41
6.4 RF Optimization ........................................................................................................................................... 41
6.4.1 Overview........................................................................................................................................... 41
6.4.2 Modifying Advanced Parameters...................................................................................................... 44
6.5 Guest Network............................................................................................................................................. 44
6.5.1 Overview........................................................................................................................................... 44
6.5.2 Changing Parameters of the Guest Network .................................................................................... 46
6.6 Wireless Repeater........................................................................................................................................ 47
6.6.1 Overview........................................................................................................................................... 47
6.6.2 Example of Configuring of Wireless Repeater .................................................................................. 47
6.7 Access Control.............................................................................................................................................. 50
6.7.1 Overview........................................................................................................................................... 50
6.7.2 Example of Configuring Access Control ............................................................................................ 51

7 Filter Management ............................................................................................................................................ 55
7.1 IP Group & Time Group................................................................................................................................ 55
7.1.1 Overview........................................................................................................................................... 55
7.1.2 Adding a Time Group........................................................................................................................ 56
7.1.3 Adding an IP Group........................................................................................................................... 57
7.2 IP Filter......................................................................................................................................................... 57
7.2.1 Overview........................................................................................................................................... 57
7.2.2 Adding an IP Filter Rule..................................................................................................................... 59
7.2.3 Example of IP Filter ........................................................................................................................... 60
7.3 MAC Filter .................................................................................................................................................... 62
7.3.1 Overview........................................................................................................................................... 62
7.3.2 Adding the MAC Filter Rule............................................................................................................... 64
7.3.3 Example of MAC Filter ...................................................................................................................... 65
7.4 Port Filter..................................................................................................................................................... 67
7.4.1 Overview........................................................................................................................................... 67
7.4.2 Adding the Port Filter Rule................................................................................................................ 68
7.4.3 Example of Port Filter ....................................................................................................................... 69
7.5 Web Filter .................................................................................................................................................... 72
7.5.1 Overview........................................................................................................................................... 72
7.5.2 Add a Web Filter Rule ....................................................................................................................... 73
7.5.3 Adding a Web Category .................................................................................................................... 75
7.5.4 Example of Web Filter....................................................................................................................... 77
7.6 Multi-WAN Policy......................................................................................................................................... 80
7.6.1 Overview........................................................................................................................................... 80
7.6.2 Custom Policy Rule............................................................................................................................ 80
7.6.3 Example of Custom Policy................................................................................................................. 82
8 Bandwidth Control............................................................................................................................................. 84
8.1 Overview...................................................................................................................................................... 84
8.2 Configuring Automatic Bandwidth Control.................................................................................................. 84
8.3 Manual Bandwidth Control.......................................................................................................................... 84
8.4 Example of Manual Bandwidth Control....................................................................................................... 86
8.4.1 Networking requirement .................................................................................................................. 86
8.4.2 Configuration procedure................................................................................................................... 86

8.4.3 Verification........................................................................................................................................ 88
9 VPN Service........................................................................................................................................................ 89
9.1 PPTP/L2TP Client.......................................................................................................................................... 89
9.2 PPTP/L2TP Server......................................................................................................................................... 91
9.3 IPSec............................................................................................................................................................. 93
9.4 Example of PPTP/L2TP Configuration .......................................................................................................... 97
9.4.1 Networking requirement .................................................................................................................. 97
9.4.2 Solution............................................................................................................................................. 97
9.4.3 Configuration procedure................................................................................................................... 98
9.4.4 Verification...................................................................................................................................... 101
9.5 Example of IPSec Configuration................................................................................................................. 104
9.5.1 Networking requirement ................................................................................................................ 104
9.5.2 Solution........................................................................................................................................... 104
9.5.3 Configuration procedure................................................................................................................. 104
9.5.4 Verification...................................................................................................................................... 107
10 Security.................................................................................................................................................... 108
10.1 IP-MAC Binding........................................................................................................................................ 108
10.1.1 Overview....................................................................................................................................... 108
10.1.2 Adding an IP-MAC Binding Rule.................................................................................................... 109
10.1.3 Example of IP-MAC Binding .......................................................................................................... 110
10.2 Firewall..................................................................................................................................................... 113
11 Captive Portal........................................................................................................................................... 115
11.1 Basic Settings ........................................................................................................................................... 115
11.1.1 Overview....................................................................................................................................... 115
11.1.2 Enabling Captive Portal................................................................................................................. 116
11.2 User Management................................................................................................................................... 117
11.2.1 Overview....................................................................................................................................... 117
11.2.2 Adding Authentication-free Host.................................................................................................. 118
11.2.3 Adding a Web Account.................................................................................................................. 119
11.3 Example of Web Authentication.............................................................................................................. 120
11.3.1 Networking requirement .............................................................................................................. 120
11.3.2 Solution......................................................................................................................................... 120
11.3.3 Configuration procedure............................................................................................................... 120

11.3.4 Verification.................................................................................................................................... 122
12 PPPoE Authentication .............................................................................................................................. 124
12.1 Basic Settings ........................................................................................................................................... 124
12.1.1 Overview....................................................................................................................................... 124
12.1.2 Enabling PPPoE Authentication .................................................................................................... 126
12.2 User Management................................................................................................................................... 127
12.2.1 Overview....................................................................................................................................... 127
12.2.2 Adding a PPPoE Account............................................................................................................... 128
12.3 Example of PPPoE Authentication ........................................................................................................... 129
12.3.1 Networking requirement .............................................................................................................. 129
12.3.2 Solution......................................................................................................................................... 129
12.3.3 Configuration procedure............................................................................................................... 129
12.3.4 Verification.................................................................................................................................... 132
13 WiFi via WeChat....................................................................................................................................... 135
13.1 WiFi via WeChat....................................................................................................................................... 135
13.1.1 Overview....................................................................................................................................... 135
13.1.2 Enabling WiFi via WeChat............................................................................................................. 139
13.2 Example of WiFi via WeChat.................................................................................................................... 139
13.2.1 Networking requirement .............................................................................................................. 139
13.2.2 Solution......................................................................................................................................... 139
13.2.3 Configuration procedure............................................................................................................... 140
13.2.4 Verification.................................................................................................................................... 142
14 Virtual Server ........................................................................................................................................... 143
14.1 Port Forwarding ....................................................................................................................................... 143
14.1.1 Overview....................................................................................................................................... 143
14.1.2 Adding Port Forwarding................................................................................................................ 144
14.1.3 Example of Port Forwarding ......................................................................................................... 145
14.2 UPnP ........................................................................................................................................................ 147
14.3 DMZ Host................................................................................................................................................. 148
14.3.1 Overview....................................................................................................................................... 148
14.3.2 Enabling DMZ Host ....................................................................................................................... 148
14.4 DDNS........................................................................................................................................................ 149
14.4.1 Overview....................................................................................................................................... 149

14.4.2 Adding a DDNS rule....................................................................................................................... 150
14.4.3 Example of DDNS.......................................................................................................................... 151
15 Maintenance............................................................................................................................................ 155
15.1 Login Password ........................................................................................................................................ 155
15.1.1 Overview....................................................................................................................................... 155
15.1.2 Modify the Login Password........................................................................................................... 156
15.2 Reboot ..................................................................................................................................................... 156
15.2.1 Overview....................................................................................................................................... 156
15.2.2 Manual Reboot ............................................................................................................................. 157
15.2.3 Automatic Reboot......................................................................................................................... 157
15.3 Backup/Restore........................................................................................................................................ 158
15.3.1 Overview....................................................................................................................................... 158
15.3.2 Steps for Backing up Configuration............................................................................................... 158
15.3.3 Steps for Restoring the Configuration........................................................................................... 158
15.4 Firmware Upgrade................................................................................................................................... 158
15.4.1 Overview....................................................................................................................................... 158
15.4.2 Steps for Local Upgrade................................................................................................................ 159
15.4.3 Steps for Online Upgrade.............................................................................................................. 159
15.5 Restore Factory Settings .......................................................................................................................... 160
15.5.1 Overview....................................................................................................................................... 160
15.5.2 Restoring Factory Settings via WEB UI of the Router.................................................................... 160
15.5.3 Restoring Factory Settings via Reset Button................................................................................. 161
15.6 System Time............................................................................................................................................. 161
15.6.1 Overview....................................................................................................................................... 161
15.6.2 Manual Setup................................................................................................................................ 161
15.7 Remote WEB Management ..................................................................................................................... 162
15.7.1 Overview....................................................................................................................................... 162
15.7.2 Configuring Remote WEB Management....................................................................................... 163
15.7.3 Example of Remote WEB Management........................................................................................ 163
15.8 Diagnostics............................................................................................................................................... 164
15.8.1 Overview....................................................................................................................................... 164
15.8.2 Diagnosis with the Ping Command............................................................................................... 165
15.8.3 Diagnosis with Traceroute ............................................................................................................ 166

16 System Status........................................................................................................................................... 168
16.1 System Info .............................................................................................................................................. 168
16.2 Live Users................................................................................................................................................. 169
16.3 Traffic Statistics ........................................................................................................................................ 171
16.4 Defense Logs............................................................................................................................................ 172
16.5 System Logs.............................................................................................................................................. 173

1
1 Get to Know Your Device
1.1 Overview
Tenda W15E is a 1200 Mbps 11AC dual-band wireless router dedicated for small and medium enterprises and
chain hotels. With high-performance processor operating at a frequency of as high as 900 MHz, W15E supports up
to 4 WAN ports, and integrates WeChat authentication, Web authentication, multi-WAN load balancing, and
intelligent bandwidth control. Powered by the Beamforming+ technology, it boasts excellent wireless stability,
allowing connection to a maximum number of 50 clients, including 40 wireless clients. It also supports
IPSec/PPTP/L2TP VPN service.
1.2 Features
By default, W15E has 1 WAN port and 4 LAN ports.
With two external 2.4 GHz and two external 5 GHz omnidirectional antennas, and the built-in
independent low noise power amplifier, it can provide stable coverage for an area of 300 square meters.
Support multi-WAN policy to effectively prevent network congestion.
Support intelligent bandwidth control for appropriate utilization of network resources.
Support PPTP/L2TP server mode, which is mainly used by company headquarter, and the PPTP/L2TP
client mode, which is mainly used by branch offices.
Support IPSec VPN service for the data integrity verification, packet replay attack protection, data
encryption, and so on.
Support captive portal, PPPoE authentication, and WiFi via WeChat. Only authenticated users can access
the internet through the router.
Resourceful URL database for effective internet access control on employees.
Support online firmware upgrade.
1.3 Appearance
1.3.1 Front Panel
The following describes the LED status.
SYS
5GHz
2.4GHz
WAN/LAN

2
LED
Description
SYS
When booting, Solid on indicates that the system is powered on; after the system is
started, Solid on indicates that the system is faulty; Blinking indicates that the system
works properly, and Off indicates that the system is not powered on.
2.4 GHz
Solid on: The 2.4 GHz wireless function is enabled but no data is transmitted; Blinking:
Data is transmitted at 2.4 GHz; Off: The 2.4 GHz wireless function is disabled.
5 GHz
Solid on: The 5 GHz wireless function is enabled but no data is transmitted; Blinking: Data
is transmitted at 5 GHz; Off: The 5 GHz wireless function is disabled.
1
WAN port 1 LED. Solid on: No data is transmitted through WAN port 1. Blinking: Data is
transmitted through WAN port 1. Off: No device connects to WAN port 1, or connection is
faulty.
2/3/4
WAN/LAN 2/3/4 LEDs. By default, they are LAN port LEDs.
Solid on: No data is transmitted. Blinking: Data is transmitted. Off: No device connects to
these ports, or connection is faulty.
5
LAN port 5 LED. Solid on: No data is transmitted through LAN port 5. Blinking: Data is
transmitted through LAN port 5. Off: No device connects to LAN port 5, or connection is
faulty.
1.3.2 Rear Panel
Port and Button
Description
Power
Power jack. Power on the device using the power adapter included with the
package.
Reset
Reset button. After the wireless router is powered on, use a paper clip to hold
down the Reset button for 8 seconds to restore factory settings.
1
It is the WAN port used to connect to the internet using Ethernet cable. The
Ethernet cable may be cable connected to the ADSL modem, optical modem, or
cable modem, or provided by the ISP.
2/3/4
They are WAN/LAN ports. By default, they are LAN ports. You can log in to the
router web UI to change.
5
It is the LAN port used to connect to devices, such as computers and switches.
1.3.3 Label

3
(1): IP address of the router. You can use this IP address to log in to the web UI of the router.
(2): Serial number of the router.
(3): Default wireless network name (WiFi name) of the router.
The clients can scan and connect to the wireless network, and log in to the web UI of the router for
setting.
After the router connects to the internet, if the WiFi name has not been changed, the wireless client can
scan and connect to it to access the internet.
1.4 Packing List
The package includes the following items:
If any item is missing, or damaged, please keep the original package and contact the local reseller or distributor
immediately.
(2)
(1)
(3)

4
2 Installing the Router
2.1 Installation Notes
Follow the notes below to avoid device damages or personal injuries caused by misoperation.
2.1.1 Safety Precautions
Power on the device using the power adapter included with the package.
Make sure that the input voltage matches the value specified on the label of the device.
Make sure that the device is positioned at a place with good ventilation.
Do not remove the housing of the device.
Before cleaning the device, disconnect it from the power supply. Do not scrub the device with any liquid.
Position the device away from powerline, electric lamp, and power system.
2.1.2 Environmental Requirements
Temperature and Humidity
Environment
Temperature
Humidity
Operating
environment
0℃~ 40℃
10%RH - 90%RH
(non-condensing)
Storage
environment
-40℃~ 70℃
5%RH - 90%RH (non-condensing)
Anti-static Precautions
To prevent static interference, keep the air in the ambient environment clean. Regularly perform dedusting. Make
sure that the device is grounded properly.
Lightning Protection
To protect the device against lightning stroke or strong current, do the following:
Make sure that the power receptacle and workbench are grounded properly.
Connect the cables to the device properly to avoid generating internal lightning induction. If outdoor
cabling is required, it is advisable to deploy a signal lightning arrester.
Workbench
Make sure that the workbench is stable and sturdy enough.
Place the device in a well-ventilated environment. Keep at least 10 cm space on all sides for cooling.
Do not place heavy objects on the device.

5
2.2 Installing the Router
Step 1 Place the router upside down on the workbench, and paste the four pad stickers into the round recesses
in the coroner of the device.
Step 2 Place the router right side up on the workbench, and adjust the position of the antennas. See the
following figure.
2.3 Connecting the Router
Step 1 Connect the Ethernet cable to the WAN port.
Step 2 Connect the router to other network devices (such as servers and computers) using the Ethernet cable.
Check whether the connection is proper. Connect the router with the receptacle using the power

6
adapter included with the package.

7
3 Internet Connection
Setup
Step 1 Set the local connection of your computer to Obtain an IP address automatically and Obtain DNS
server address automatically. See Configure IP Address of Your Computer in Appendix 1 for detailed
instructions.
Step 2 Start a browser, enter tendawifi.com or 192.168.0.1, and press Enter. Click Start.

8
Step 3 The system automatically detects your internet connection type. Enter related values according to the
on-screen instructions, and click Next.
Step 4 Set your SSID and WiFi password, and click Next.

9
---End
By default, the Set the wireless password as login password is enabled. You can also disable this option
and customize your login password.