Tenda HG6 User manual

N300 Wi-Fi xPON ONT
HG6
Quick Installation Guide
• xPON ONT x 1
• Power adapter x 1
• Ethernet cable (RJ45) x 1
• Telephone cable (RJ11) x 1
• User manual x 1
Package Contents
For product or function details, please go to www.tendacn.com to download the user guide.

Get to know the ONT
LED indicators
TEL Green
Solid on
Blinking
Off
WLAN Green
WPS Green
USB Green
Solid on
Blinking
Off
LED indicator
PWR Green
Solid on The ONT is powered on properly.
The ONT is powered off or not powered on properly.
The ONT is registered successfully.
The registration is not completed (unregistered or registering).
The received optical power is lower than the optical receiver
sensitivity, or no fiber cord is connected.
The received optical power is lower than the optical receiver
sensitivity.
The received optical power is within the optical receiver sensitivity.
The LAN port is connected properly,but no data is being
transmitted over the corresponding port.
The LAN port is connected properly,and data is being
transmitted over the corresponding port.
No Ethernet device is connected or the Ethernet device is not
connected to the LAN port properly.
The ONT is registered with IMS, but no data is being transmitted.
The ONT is registered with IMS, and data is being transmitted.
The ONT is not registered with IMS.
The Wi-Fi function is enabled, but no data is being transmitted
wirelessly.
The Wi-Fi function is enabled, and data is being transmitted
wirelessly.
The Wi-Fi function is disabled.
Solid on for 2 minutes A WPS connection is established.
Blinking The ONT is performing WPS negotiation.
Off The ONT is not performing WPS negotiation.
Solid on The USB device is connected to the USB port properly, but no
data is being transmitted over the port.
Blinking The USB device is connected to the USB port properly, and data
is being transmitted over the port.
Off The USB port is disconnected or not connected properly.
PON Green
Solid on
Blinking
Off
Off
Color Status Description
LOS Red
Blinking
Off
Solid on
LAN1/2/3/4 Green Blinking
Off
1

Ports & Buttons
Port/Button Description
ON/OFF
PON
PWR
USB
WPS
Power on/off button.
Press the button to turn on or off the ONT.
Optical fiber port.
Used to connect to a fiber cord.
Power jack.
Please use the included power adapter to connect the ONT to a power source.
WLAN Wi-Fi function button.
Press the button to enable or disable the Wi-Fi function of the ONT.
TEL Telephone port.
Used to connect to a telephone for voice service.
LAN1/2/3/4 One gigabit (LAN4) and three fast LAN ports.
Used to connect to a router,switch,computer or IPTV set-top box.
RESET
Reset button.
After the ONT completes startup, use an object with a spike to hold down the button for 10 or more
seconds and release it.All LED indicators light off in a few seconds. When the PWR LED indicator
lights solid on again, the ONT is reset.
USB 2.0 port.
Used to connect to a USB storage for resource sharing.
WPS button.
Press the button to start the WPS negotiation process of the ONT. The WPS LED indicator blinks.
Within 2 minutes,enable the WPS function on a WPS-supported device to establish a WPS
connection.
Tips:
This ONT supports wall mounting (two mounting holes on the bottom).The recommended parts are
as follows:
Expansion bolt: PA6*26.4 mm; inner diameter: 2.4 mm
Screw: Quantity: 2; Diameter: 3.0-4.0 mm; head diameter: 5.0-6.5 mm; head thickness: ≤2.0 mm.
This ONT is only suitable for mounting at heights ≤ 2m.
ON/OFF
PON
PWR
USB
WPS
WLAN
TEL LAN4 LAN3 LAN2 LAN1
RESET
2

Tips:
If ISP offers you parameters,you need to use them to manually register the ONT.
Method:
➊ Use an Ethernet cable to connect a LAN port of the ONT to a computer, or connect your
smartphone to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key (Wi-Fi
password) on the bottom label.
➋ Enter 192.168.1.1 in a web browser and log in to the web UI of the ONT (default login user name
and password are both admin).
➌ Navigate to Admin > GPON Settings (or EPON Settings) and enter the parameters provided by
ISP.
1.Connect and register the ONT
DO NOT look directly at the PON port when the device is powered on, as well as the terminal of the indoor
fiber cord,to prevent any harm to your eyes.
Connect the ONT as shown in the figure.Wait until the PON LED indicator lights solid on, then the ONT
is registered successfully.
Caution,laser
ON/OFF
PON
PWR
USB
WPS
WLAN
TEL LAN4 LAN3 LAN2 LAN1
RESET
Power adapter
Internet
Press to turn on
the ONT
Fiber cord
➊
➋
➌
3

Tips:
Choose a desired mode to configure your internet access:
Router mode: Choose this mode if your internet access type is PPPoE or DHCP.
Bridge mode (default): Choose this mode if your internet access type is PPPoE.
2.Configure the internet access
Router mode
Option 1 Access internet over PPPoE
Step 1: Log in to the web UI
➊ Connect a LAN port of the ONT to a computer using an Ethernet cable,or connect your
smartphone to the Wi-Fi network of the ONT using the SSID (Wi-Fi name) and Key
(Wi-Fi password) on the bottom label.
➋ Start a web browser and visit 192.168.1.1.
➌ Enter the User Name and Password (admin for both by default).
➍ Click Login.
Step 2: Set up a WAN connection
➊ Choose WAN > PON WAN.
➋ Tick Enable VLAN.
➌ Enter the VLAN ID provided by ISP.
➍ Set Channel Mode to PPPoE.
➎ Set Connection Type to INTERNET.
➏ Enter the PPPoE UserName and Password provided by ISP.
➐ Click Apply Changes.
➑ Click OK when Change setting successfully is shown on the page.
192.168.1.1
User Name:
Password:
ResetLogin
Tips:
If the above page does not appear, refer to Q1 in FAQ.
4

PON WAN
Apply Changes Delete
This page is used to configure the parameters for PONWAN
Enable VLAN:
VLAN ID:
802.1p_Mark
Multicast Vlan ID: [1-4094]
Channel Mode:
Admin Status:
Connection Type:
MTU:
Enable IGMP-Proxy:
Enable MLD-Proxy:
IP Protocol:
PPPoE
nas0_0
INTERNET
IPv4
1492
Enable Disable
LAN_3
WLAN0
WLAN0-AP1
WLAN0-AP3
Port Mapping:
LAN_2
LAN_4
WLAN0-AP2
WLAN0-AP4
LAN_1
Tips:
If you cannot access the internet after the configuration, refer to Q2 in FAQ.
If you want to change the Wi-Fi name and Wi-Fi password,refer to Q5 in FAQ.
0
UserName:
Password:
Type:
AC-Name
Service-Name:
PPP Settings:
Continuous
Done.
To access the internet:
Connect your wired device, such as a computer, to a LAN port of the ONT.
Connect your wireless device, such as a smartphone,to the Wi-Fi network of the ONT,
using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
5

Option 2 Access internet over DHCP
Step 1: Log in to the web UI
Refer to Step 1: Log in to the web UI in Option 1 Access internet over PPPoE to log in to
the web UI of the ONT.
Step 2: Set up a WAN connection
➊ Choose WAN > PON WAN.
➋ Tick Enable VLAN.
➌ Enter the VLAN ID provided by ISP.
➍ Set Channel Mode to IPoE.
➎ Set Connection Type to INTERNET.
➏ Click Apply Changes.
➐ Click OK when Change setting successfully is shown on the page.
PON WAN
Apply Changes Delete
This page is used to configure the parameters for PONWAN
Enable VLAN:
VLAN ID:
802.1p_Mark
Multicast Vlan ID: [1-4094]
Channel Mode:
Admin Status:
Connection Type:
MTU:
Enable IGMP-Proxy:
Enable MLD-Proxy:
IP Protocol:
IPoE
nas0_0
INTERNET
IPv4
1500
Enable Disable
Type:
WAN IP Settings:
Local IP Address
Remote IP Address
Subnet Mask
IP Unnumbered
Request DNS
Primary DNS Server
Secondary DNS Server
LAN_3
WLAN0
WLAN0-AP1
WLAN0-AP3
Port Mapping:
LAN_2
LAN_4
WLAN0-AP2
WLAN0-AP4
LAN_1
0
Fixed IP DHCP
Enable Disable
0.0.0.0
0.0.0.0
255.255.255.0
6

Done.
To access the internet:
Connect your wired device, such as a computer, to a LAN port of the ONT.
Connect your wireless device, such as a smartphone,to the Wi-Fi network of the ONT,
using the SSID (Wi-Fi name) and Key (Wi-Fi password) on the bottom label.
Tips:
If you cannot access the internet after the configuration, refer to Q2 in FAQ.
If you want to change the Wi-Fi name and Wi-Fi password,refer to Q5 in FAQ.
7

Tips:
When the ONT is set to Bridge mode,please configure internet settings based on ISP requirements.
Bridge mode
Access internet over PPPoE
➊ Connect a LAN port of the ONT to the WAN port of the router using an Ethernet cable.
➋ Connect the computer to a LAN port of the router using an Ethernet cable.
➌ Set up a PPPoE connection on the router as required.
After the settings,you can access the internet through the router.
ON/OFF
PON
PWR
USB
WPS
WLAN
TEL LAN4 LAN3 LAN2 LAN1
RESET
Computer
Ethernet cable
1 2
Power source
Ethernet cable
WPSReset WAN 12IPTV/3 POWER
WAN LAN
router
Power source
LAN
Internet
ONT
8

FAQ
Q1: I cannot log in to the web UI by visiting 192.168.1.1. What should I do?
A1: Try the following solutions:
Ensure that the ONT is powered on properly (the PWR LED indicator is solid green).
If you use a wireless device, such as a smartphone, to configure the ONT:
- Ensure that your smartphone has disabled mobile data and is connected to the Wi-Fi network
of the ONT.
- Clear the cache of the web browser or change a web browser and try again.
- Use another smartphone and try again.
Q3: I cannot find the Wi-Fi signal of the ONT. What should I do?
A3: Ensure that the WLAN LED indicator lights up.If not, press the WLAN button of the ONT. The Wi-Fi
network of the ONT is enabled when the WLAN LED indicator lights up. Then try again.
Check the LED indicator status of ONT:
-
-
-
Q2: I cannot access the internet after the configuration.What should I do?
A2: Try the following solutions:
If you use a wired device, such as a computer, to configure the ONT:
- Ensure that your computer is connected to the ONT properly (the LAN LED indicator of the
connected port lights up).
- Ensure that your computer is set to Obtain an IP address automatically.
- Ensure that the IP address of your computer is at the same network segment as the ONT.
- Use another computer and try again.
Reset the ONT by following the operations below and try again.
Resetting operation: After the ONT completes startup,use an object with a spike to hold down
the RESET button for 10 or more seconds and release it. All LED indicators light off in a few
seconds. When the PWR LED indicator lights solid on again,the ONT is reset.
Ensure that ISP supports self-purchased PON devices for internet access.
If you set the ONT to the router mode:
If the PWR LED indicator is off, ensure that the ONT is powered on properly.
If the LOS LED indicator blinks,ensure that the PON port is clean and connected properly,the
fiber cord is not bent excessively and the input optical power is within the normal range (Rx
Power between -28 dBm to -8 dBm in GPON mode or -27 dBm to -3 dBm in EPON mode on the
Status > PON page).
If the PON LED indicator blinks,the ONT is not registered.Contact ISP or verify the parameters
for registration are correct.
If you set the ONT to the bridge mode:
Ensure that the router or computer used for dial-up is connected and configured properly.
If the problem persists,consult ISP.
-
-
-
Ensure that the ONT obtains a valid IP address and gateway on the Status > Device > WAN
Configuration page.If not, the WAN connection is not set up successfully. Verify the parameters
are correct.
Ensure that the wired device is connected to a LAN port of the ONT or downstream router (if
any) properly and set to Obtain an IP address automatically.
Ensure that the wireless device is connected to the Wi-Fi network of the ONT or downstream
router (if any).
9

Q4: How to reset the ONT?
A4: Method1: After the ONT completes startup,use an object with a spike to hold down the RESET
button for 10 or more seconds and release it. All LED indicators light off in a few seconds.
When the PWR LED indicator lights solid on again, the ONT is reset.
Method2: Log in to the web UI of the ONT,choose Admin > Backup/Restore and click Reset on
the page.
Q5: How to change the Wi-Fi name and Wi-Fi password?
A5: Log in to the web UI of the ONT,and choose WLAN:
Wi-Fi name: Choose Basic Settings and change the SSID (Wi-Fi name). Click Apply Changes,
and click OK when Change setting successfully is shown.
Wi-Fi password: Choose Security, set Encryption to WPA2 Mixed (recommended) and
change the Pre-Shared Key (Wi-Fi password). Click Apply Changes, and click OK when
Change setting successfully is shown.
10

Technical Support
Shenzhen Tenda Technology Co., Ltd.
Floor 6-8,Tower E3,No.1001, Zhongshanyuan Road, Nanshan District,
Shenzhen, China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Hong Kong hotline: 00852-81931998
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail: support@tenda.com.cn
Copyright
© 2021 Shenzhen Tenda Technology Co.,Ltd.All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology
Co.,Ltd. Other brand and product names mentioned herein are trademarks
or registered trademarks of their respective holders.Specifications are
subject to change without notice.
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