Tenda V300 User manual

Quick Installation Guide
N300 Wi-Fi VDSL/ADSL Modem Router
V300
Package contents
Modem router
Power adapter
Ethernet cable (RJ45)
Phone cable (RJ11)
DSL splitter
Quick installation guide
This guide offers a basic introduction of the modem router and walks you through Quick Setup. For product or
function details, please go to www.tendacn.com

Get to know your device
LED indicators
LED
Indicator
Color
Status
Description
(Power LED
indicator)
Green
Solid on
The device completes startup and is working properly.
Blinking
The device is upgrading or is performing read-write operations.
Do not power off the device.
/
Off
The device is powered off.
(Internet
LED
indicator)
Green
Solid on
Internet access is available.
/
Off
Internet access is unavailable.
(WiFi 2.4G)
Green
Solid on
WiFi network is enabled.
Blinking
The device is performing WPS negotiation. If no client is
connected, the LED indicator keeps blinking for 2 minutes and
then turns solid on. If a client is connected successfully, the LED
indicator immediately turns solid on.
/
Off
WiFi network is disabled.
(LAN LED
indicator)
Green
Solid on
At least one wired device is successfully connected or data
transmission is under way over the LAN port.
/
Off
No wired device is connected.
Green
Solid on
The DSL negotiation is successful.

(DSL LED
indicator)
Blinking
The DSL negotiation is under way.
/
Off
No phone cable is connected or the phone cable is disconnected.

Ports and buttons
Button/Port
Description
DSL
DSL port. If you intend to set up the modem router for DSL service, this port is used to connect
to the phone jack for internet access.
1/2/3
10/100 Mbps auto-negotiation LAN ports. Used to connect to wired devices, such as
computers and IPTV set top boxes.
4
10/100 Mbps auto-negotiation WAN/LAN port. If you intend to set up the modem router for
cable or fiber service or you use the modem router as a second router, port 4 can be used as a
WAN port connected to the Ethernet jack. Otherwise, it serves as a LAN port.
WPS
WPS button. Enable the WPS function on the web UI, and then hold down this button for
about 3 seconds. When the LED indicator blinks, the modem router is performing WPS
negotiation.
RST
Reset button. When the LED indicator lights solid green, hold down this button for about
6 seconds and release it when all LED indicators light off and blink once. When the LED
indicator lights solid green again, the modem router is reset successfully.
PWR
Power jack. Use the included power adapter to connect this port to a power source for power
supply.
ON/OFF
Power button. Used to turn on/off the modem router.

I Install the modem router
The modem router can be installed either on wall or desktop. Recommended specifications of screws and
plastic anchors you may use in the wall-mounting scenario are:
Screws: PA3*14mm
Plastic anchors: 2.4mm in inner diameter and 26.4mm in length

II Connect the modem router
If you do not need phone service, directly use a phone cable to connect the phone jack to the DSL port of the
modem router, and then perform step 4 and 5. Otherwise, perform the following steps one by one.
1. Use a phone cable to connect the phone jack to the LINE port of the included DSL splitter.
2. Use a phone cable to connect your phone to the PHONE port of the DSL splitter.
3. Use a phone cable to connect the MODEM port of the DSL splitter to the DSL port of the modemrouter.
4. Use the included power adapter to connect the modem router to a power source, and press the ON/OFF
button. When the LED indicator lights solid green, the modem router completes startup.
5. Connect user devices such as computers, smartphones or tablets to the modem router.
Wired devices: Connect to port 1, 2, 3 or 4.
Wireless devices: Connect to the WiFi network of the modem router. The default WiFi name (SSID) and
password (WLAN Key) are specified on the bottom label of the modem router.

III Configure the modem router
1. Start a web browser on a device connected to the modem router, enter 192.168.1.1 in the address bar, and
visit it. (Computer is taken as an example here)
2. Enter the login user name and password, and click Login. (The default user name and password are both
admin)
Tips:
To ensure network security, please change your password once logged in.
3. Wait for the modem router to detect your Link Type automatically. When the detection completes, the DSL
port icon on the page turns green.
4. Manually fill in other parameters as provided by your Internet service provider (ISP).

Tips:
•VDSL link type and PPPoE connection type are used here as an example.
•If you switch to a different link type after finishing the configurations for the previous link type, a prompt message “Configuration
conflict” may appear. In this case, perform all the steps again to reconfigure the modem router.
If you want to enter the VLAN parameters manually, deselect Auto Vlan scan and fill in the parameters.
5. Configure your wireless network.
Customize Wireless SSID and Wireless Key as required.
6. Click OK to apply thesettings.
Done.
When the Connection Status displays Connected, the modem router is connected to the internet successfully.
To access the internet with:
Wired devices: Connect to port 1, 2, 3 or 4 of the modem router.
Wireless devices: Connect to a WiFi network of the modem router using Wireless SSID and Wireless Key you

set.

FAQ
Q1: I cannot log in to the web UI of the modem router. What should I do?
A1:
If you are using a wireless device, such as a smartphone:
Verify that the device connects to the WiFi network of the modem router.
Verify that the cellular network (mobile data) of the device is disabled.
If you are using a wired device, such as a computer:
Verify that the Ethernet cable between your computer and the modem router is connectedproperly.
Verify that your computer is set to Obtain an IP address automatically and Obtain DNS server address
automatically.
Verify that you entered 192.168.1.1 in the address bar rather than the search bar.
Clear cache of your browser, or change another browser.
Use another computer to log in again.
If the problem persists, try resetting the modem router.
Q2: How to reset the modem router?
A2: When the LED indicator lights solid green, hold down the RST button for about 6 seconds and release
it when all LED indicators light off and blink once. When the LED indicator lights solid green again, the
modem router is reset successfully.
Q3: I cannot access the internet after completing the configuration. What should I do?
A3:
Observe the LED indicator. If the indicator does not light up, reconnect the phone cable between the
DSL port and Phone jack.
If you access the internet via the WAN port (port 4) of the modem router, check whether the connection
between port 4 and the upstream device or Ethernet jack is proper.
Observe the LED indicator. If the indicator does not light up, check whether the internet connection
parameters (Primary Settings) you entered are correct and ensure that the connection status on the web UI
is Connected.
If you are using a computer, verify that your computer is set to Obtain an IP addressautomatically.
If you are using wireless devices such as smartphones, verify that you connect to the WiFi network of the
modem router.
Contact your internet service provider for help.

Q4: I forget my WiFi password (Wireless Key). What should I do?
A4:
Use an Ethernet cable to connect your computer to the modem router, log in to the web UI and navigate to
the Wi-Fi Settings module to check the password.
If you forget the login password of the web UI as well, reset the modem router and refer to the bottom
label of the modem router for the default SSID and WLAN Key.

CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
This equipment should be installed and operated with a minimum distance 20cm between the device and your
body.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a
shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type V300 is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.tendacn.com/en/service/download-cata-101.html
Operating Frequency:
2.4 GHz: EU/2400-2483.5MHz (CH1-CH13)
EIRP Power (Max.):
2.4 GHz: <20dBm
Software Version: V56.1.1.0
Caution:
Adapter Model: BN073-A09009B, BN073-A09009E
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100-240V AC, 50/60Hz 0.4A
Output: 9V DC, 1.0A
: DC Voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This
means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled
or dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or to the retailer when he buys a
new electrical or electronic equipment.
Operating Temperature: 0°C - 40°C
Operating Humidity: (10% - 90%) RH, non-condensing
Technical Support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
USA hotline: [phone]
Toll Free: 7 x 24 hours
Canada hotline: [phone]
Toll Free: Mon - Fri 9 am - 6 pm PST
Hong Kong hotline: [phone]
Global hotline: [phone] (China Time Zone)
Website: www.tendacn.com
E-mail: [email protected]
Copyright
© 2021 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product
names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications
are subject to change without notice.