Tesla MODEL Y User manual

MODEL Y
OWNER'S MANUAL
North America

Contents
Overview.............................................................2
Interior Overview.........................................................................2
Exterior Overview....................................................................... 3
Touchscreen Overview..............................................................4
Opening and Closing..................................... 9
Keys..................................................................................................9
Doors..............................................................................................14
Windows....................................................................................... 17
Rear Trunk.................................................................................... 18
Front Trunk................................................................................. 20
Interior Storage and Electronics.........................................23
Seating and Safety Restraints..................28
Front and Rear Seats.............................................................. 28
Seat Belts.....................................................................................32
Child Safety Seats.................................................................... 35
Airbags......................................................................................... 42
Driving.............................................................. 49
Driver Profiles............................................................................ 49
Steering Wheel...........................................................................51
Mirrors...........................................................................................53
Starting and Powering O.................................................... 55
Gears............................................................................................. 57
Lights............................................................................................ 59
Car Status....................................................................................63
Wipers and Washers............................................................... 67
Braking and Stopping.............................................................68
Traction Control.........................................................................72
Park Assist...................................................................................73
Vehicle Hold................................................................................75
Getting Maximum Range.......................................................76
Rear View Camera....................................................................77
Dashcam...................................................................................... 78
Cold Weather Best Practices...............................................80
Autopilot.......................................................... 82
About Autopilot........................................................................82
Trac-Aware Cruise Control................................................85
Autosteer...................................................................................... 91
Navigate on Autopilot............................................................ 95
Autopark......................................................................................98
Summon.....................................................................................100
Smart Summon........................................................................103
Lane Assist................................................................................ 107
Collision Avoidance Assist................................................... 110
Speed Assist...............................................................................113
Using the Touchscreen............................... 115
Controls........................................................................................115
Climate Controls......................................................................124
Maps and Navigation.............................................................129
Media and Audio..................................................................... 135
Phone...........................................................................................138
Calendar.....................................................................................140
Using Voice Commands........................................................ 141
Security Settings.....................................................................142
HomeLink®Universal Transceiver......................................146
Connecting to Wi-Fi.............................................................. 149
Software Updates...................................................................150
Mobile App................................................................................ 152
Charging......................................................... 155
Electric Vehicle Components............................................. 155
Battery Information................................................................157
Charging Instructions............................................................ 159
Maintenance.................................................. 165
Maintenance Schedule.......................................................... 165
Tire Care and Maintenance..................................................167
Cleaning......................................................................................174
Wiper Blades and Washer Jets..........................................178
Fluid Reservoirs....................................................................... 179
Jacking and Lifting..................................................................181
Parts and Accessories........................................................... 182
Specifications................................................183
Identification Labels.............................................................. 183
Vehicle Loading.......................................................................184
Dimensions and Weights..................................................... 186
Subsystems............................................................................... 188
Wheels and Tires.....................................................................192
Roadside Assistance.................................200
Contacting Tesla Roadside Assistance......................... 200
Instructions for Transporters..............................................201
Consumer Information............................. 205
Easter Eggs.............................................................................. 205
About this Owner Information......................................... 206
Disclaimers...............................................................................208
Reporting Safety Defects....................................................210
Declarations of Conformity.................................................. 211
Troubleshooting Alerts......................................................... 213
Contents

Overview
InteriorOverview
1. Door open button (Opening Doors from the Interior on page 14)
2. High beams (High Beam Headlights on page 60), turn signals (Turn Signals on page 61),
and wipers and washers (Wipers and Washers on page 67)
3. Horn (Horn on page 52)
4. Gear selector (Shifting Gears on page 57) , Trac-Aware Cruise Control (Trac-Aware
Cruise Control on page 85), and Autosteer (Autosteer on page 91)
5. Touchscreen (Touchscreen Overview on page 4)
6. Driver dome light (Lights on page 59)
7. Cabin camera (Cabin Camera on page 27)
8. Hazard warning flashers (Hazard Warning Flashers on page 61)
9. Passenger dome light (Lights on page 59)
10. Climate control vent (see Climate Controls on page 124)
11. Power window switches (Windows on page 17)
12. Manual door release (Opening Doors from the Interior on page 14)
13. Left scroll button (Scroll Buttons on page 51)
14. Brake pedal (Braking and Stopping on page 68)
15. Accelerator pedal (Regenerative Braking on page 69)
16. Right scroll button (Scroll Buttons on page 51)
17. Center console (Interior Storage and Electronics on page 23)
18. Glovebox (Glovebox on page 23)
Interior Overview
2 Model Y Owner's Manual

ExteriorOverview
1. Exterior lights (Lights on page 59)
2. Autopilot camera (About Autopilot on page 82)
3. Front door handle (Using Exterior Door Handles on page 14)
4. Key card sensor (Keys on page 9), Autopilot camera (About Autopilot on page 82)
5. Rear door handle (Using Exterior Door Handles on page 14)
6. Charge port (Charging Instructions on page 159)
7. Autopilot cameras (About Autopilot on page 82)
8. Exterior mirrors (Mirrors on page 53)
9. Radar sensor (hidden from view) (About Autopilot on page 82)
10. Hood/front trunk (Front Trunk on page 20)
11. Front tow eye cover (Instructions for Transporters on page 201)
12. Wheels and tires (Wheels and Tires on page 192)
13. Rear trunk (Rear Trunk on page 18)
14. Rear view camera (Rear View Camera on page 77)
15. Rear tow eye cover (Instructions for Transporters on page 201)
Exterior Overview
Overview 3

TouchscreenOverview
The features and information you need to drive Model Y are displayed on the touchscreen. When
driving, the touchscreen displays driving-related information such as driving speed, vehicle range,
warnings, etc. The touchscreen is used to control many features that, in traditional cars, are
controlled using physical buttons (for example, adjusting mirrors). You can also use the
touchscreen to customize Model Y to suit your preferences.
Warning: Always pay attention to road and trac conditions when driving. To minimize driver
distraction and ensure the safety of vehicle occupants as well as other road users, avoid using
the touchscreen to adjust settings while the vehicle is in motion.
Note: The image below is provided for demonstration purposes only. Depending on vehicle
options, software version and market region, your touchscreen may appear slightly dierent.
1. This area on the top of the touchscreen displays useful information and provides shortcuts to
various features. In addition to the time of day and the current outside temperature, this area
displays the following icons:
Touch to lock/unlock all doors and trunks.
Access information about your Model Y. See The Tesla "T" on page 8.
Touchscreen Overview
4 Model Y Owner's Manual

Add, configure, or quickly switch driver profiles (including Valet Mode and Easy
Entry). See Driver Profiles on page 49.
Displays when a warning notification is in eect. Touch to display information
about the warning.
Displays when a software update is available (see Software Updates on page 150).
Displays when Dashcam is ready to be used (you have inserted a supported flash
drive into a front USB port). Touch to operate Dashcam (see Dashcam on page
78).
Touch to enable or disable Sentry Mode to actively monitor the vehicle's
surroundings (see Sentry Mode on page 142).
Control or program HomeLink devices (if equipped) (see HomeLink Universal
Transceiver on page 146).
Connected to a Wi-Fi network.
Connected to cellular network. Touch to connect to Wi-Fi (see Connecting to Wi-Fi
on page 149).
Connect to a Bluetooth device (see Pairing a Bluetooth Phone on page 138).
Displays the status of the front passenger airbag (applicable only in regions where
the airbag can be disabled, as described in Airbags on page 42).
Touchscreen Overview
Overview 5

2. Car Status. This area dynamically displays the current status of Model Y as you drive, park,
open doors, turn lights on, etc. Monitor this area when driving as it displays important
information such as driving speed and warning messages (see Car Status on page 63). When
the car is in Park, you can open the trunks or charge port door.
3. Cards. This area automatically updates to display information such as incoming calls, seat belt
reminders, current state of the wipers, etc. It also provides easy access to the rear view
camera (see Rear View Camera on page 77), charging status (see Charging Instructions on
page 159), voice commands (see Using Voice Commands on page 141), wiper controls (see
Wipers on page 67), and seat belt reminders (see Seat Belt Reminders on page 32). Swipe
to the right or left to access:
• Trips. You can display distance driven, energy usage and energy eciency starting at any
time, or since Model Y was last charged. You can also display this information for up to
two trips. Touch ... in the top right corner of a trip to rename or reset a trip.
• Tire Pressures. Display tire pressures or view cautions or warnings related to pressures
that are not within acceptable limits (see Tire Care and Maintenance on page 167).
4. Controls. Touch to control features and customize Model Y to suit your preferences (see
Controls on page 115).
5. Media Player (see Media and Audio on page 135).
Touchscreen Overview
6 Model Y Owner's Manual

6. Touch the app launcher then choose from the following apps:
Call. See Phone on page 138.
Calendar. See Calendar on page 140.
Camera. Display the area behind Model Y. This area also displays automatically
whenever you shift into Reverse. See Rear View Camera on page 77.
Energy. See Getting Maximum Range on page 76.
Charging. See Charging Instructions on page 159.
Web. Access the Internet using the web browser (if equipped with premium
connectivity).
Entertainment. Browse the full library of games and access video streaming
services, all from your vehicle's touchscreen. To launch, Model Y must be in Park.
Note: Due to vehicle configuration or market region, Entertainment, Arcade,
and/or Theater may not be available on your vehicle.
Toybox. Display Easter Eggs (see Easter Eggs on page 205).
Note: Swiping up on the app launcher displays the most recently used app (provided an app
is not currently being displayed).
Note: Depending on the market region and vehicle options, your vehicle may not be equipped
with some features.
7. Climate Controls (see Climate Controls on page 124).
8. Volume Control (see Volume Control on page 135).
Touchscreen Overview
Overview 7

9. The map displays on the touchscreen at all times (see Maps and Navigation on page 129).
Note: When you touch Controls, choose an app, or expand Media Player, the window displays
on top of the map. To close the Controls window, touch Controls again or touch the Xin the
top corner of the window. To close an app, touch the Xin the top corner of the window. To
close Media Player, drag it all the way down to the bottom of the touchscreen or touch the
icon again.
The Tesla "T"
Touch the Tesla "T" at the top center of the touchscreen as a one-touch shortcut to the Controls >
Software tab, which displays:
• Vehicle name (see Naming Your Vehicle on page 122).
• Vehicle configuration.
• Odometer.
• Vehicle Identification Number (VIN).
• Version of software currently installed on your Model Y.
• Access to release notes associated with the currently-installed software version.
• Access to this owner's manual.
• One-touch access to call Tesla Customer Support and Roadside Assistance (if available in your
market region).
Touchscreen Overview
8 Model Y Owner's Manual

Three Types of Keys
Model Y supports three types of keys:
•Authenticated phone - You can set up
your personal smartphone to
communicate with Model Y using
Bluetooth. Supports automatic locking
and unlocking as well as several other
functions using the Tesla mobile app.
•Key card - Tesla provides a key card that
communicates with Model Y using short
range radio-frequency identification
(RFID) signals. The key card is used to
"authenticate" your phone to work with
Model Y and to add or remove other key
cards, phones, or key fobs. In situations
where your authenticated phone has a
dead battery, or is lost or stolen, use your
key card to unlock, drive, and lock Model
Y.
•Key fob - The key fob allows you to press
buttons to open the front and rear trunks,
and unlock, lock, and drive Model Y. The
key fob also supports automatic locking
and unlocking, if available in your region
(see Passive Key Fob on page 11). This is
an accessory sold separately.
Model Y supports a total of 19 keys, which can
include authenticated phones, key cards, and
up to four key fobs.
Caution: Remember to bring a key with
you when you drive. Although you can
drive Model Y away from its key, you will
be unable to power it back on after it
powers o.
Authenticated Phone
Using your phone is a convenient way to
access your Model Y. As you approach, your
phone's Bluetooth signal is detected and
doors unlock when you press a door handle.
Likewise, when you exit and walk away with
the phone, doors automatically lock (provided
the Walk-Away Door Lock feature is turned
on, as described in Walk-Away Door Lock on
page 15).
Before you can use a phone to access Model
Y, follow these steps to authenticate it:
1. Download the Tesla mobile app to your
phone.
2. Log into the Tesla mobile app using your
Tesla Account user name and password.
Note: You must remain logged in to your
T
esla Account to use your phone to access
Model Y.
3. Ensure that your phone's Bluetooth
settings are turned on.
You must have your phone's Bluetooth
setting turned on AND you must also
ensure that Bluetooth is turned on within
your phone's global settings for the Tesla
mobile app. For example, on your phone,
navigate to Settings, choose the Tesla
mobile app, and ensure the Bluetooth
setting is enabled.
Note: Model Y communicates with your
phone using Bluetooth. To authenticate
your phone or use it as a key, the phone
must be powered on and Bluetooth must
be enabled. Keep in mind that your phone
must have enough battery power to run
Bluetooth and that many phones disable
Bluetooth when the battery is low.
4. Ensure that Allow Mobile Access
(Controls > Safety & Security > Allow
Mobile Access) is enabled.
5. In the Tesla mobile app, touch PHONE
KEY then touch START to search for your
Model Y.
When your Model Y is detected, the
mobile app asks you to tap your key card.
6. Tap the key card against the Model Y card
reader on the door pillar or center console
(see Key Card on page 10).
When Model Y detects your key card, the
mobile app confirms that your phone has been
successfully authenticated. Touch DONE.
If the key card is not successfully scanned
within approximately two minutes, the mobile
app displays an error message. Touch PHONE
KEY on the app again to retry.
To view a list of keys that can currently access
Model Y, or to remove a phone, touch
Controls > Locks (see Managing Keys on page
12).
Note: Authenticating your phone allows you to
use it as a key to access Model Y. To use the
phone hands-free, access your phone's
contacts, play media from it, etc., you must
also pair and connect to it using the Bluetooth
settings (see Phone on page 138).
Note: Model Y can connect to three phones
simultaneously. Therefore, if more than one
phone is detected and you want to use, or
Keys
Opening and Closing 9

authenticate, a dierent phone, move the
other connected phone(s) out of range or turn
o its Bluetooth setting.
Note: Unlike the mobile app, once a phone has
been authenticated, it no longer requires an
internet connection to communicate with
Model Y. Authenticated phones communicate
with Model Y using Bluetooth.
Note: Although Bluetooth typically
communicates over distances of up to
approximately 30 feet (9 meters),
performance can vary based on the phone you
are using, environmental interference, etc.
Note: If multiple vehicles are linked to the
Tesla Account, you must switch the mobile
app to the vehicle that you want to access
before you can use the phone as a key.
Key Card
Tesla provides you with two Model Y key
cards, designed to fit in your wallet. Tap your
Model Y key card on one of its card readers,
located on the driver's side door pillar and on
the center console.
To use a key card to unlock or lock Model Y,
position the card as shown and tap it against
the card reader located approximately one
third the way up of the driver's side door
pillar. When Model Y detects the key card, the
exterior lights flash, the mirrors unfold or fold
(if Fold Mirrors is on), the horn sounds (if Lock
Sound Confirmation is on), and the doors
unlock or lock.
Note: You may need to physically touch the
center console or driver's side door pillar with
the key card, and you may need to hold it
against the transmitter for one or two
seconds.
Once inside, power up Model Y by pressing
the brake pedal within thirty seconds of
scanning the key card (see Starting and
Powering O on page 55). If you wait longer
than thirty seconds, you must re-authenticate
by placing the key card near the card reader
located behind the cup holders on the center
console. When your key card is detected, your
two minute authentication period restarts.
Note: Walk-Away Door Lock operates only
when using an authenticated phone or passive
key fob. When you walk away from Model Y
carrying your key card, Model Y does not
automatically unlock/lock, even if this feature
is turned on (see Walk-Away Door Lock on
page 15).
Caution: Always carry your key card with
you in your purse or wallet to use as a
backup in case your authenticated phone
has a dead battery, or is lost or stolen.
Key fob
If you have purchased the key fob accessory
(available for purchase from Tesla stores or
online at http://www.tesla.com/shop), you can
quickly familiarize yourself with this key by
thinking of it as a miniature version of Model
Y, with the Tesla badge representing the front.
The key has three buttons that feel like softer
areas on the surface.
Keys
10 Model Y Owner's Manual

1. Front trunk - Double-click to open the
front trunk.
2. Lock/Unlock All - Single-click to lock
doors and trunks (all doors and trunks
must be closed). Double-click to unlock
doors and trunks.
3. Rear trunk - Double-click to open the rear
trunk. Hold down for one to two seconds
to open the charge port door.
Once inside, power up Model Y by pressing
the brake pedal within two minutes of
pressing the unlock button on the key fob (see
Starting and Powering O on page 55). If you
wait longer than two minutes, you must press
the unlock button again, or place the key fob
near the card reader located behind the cup
holders on the center console. When your key
fob is detected, the two minute authentication
period restarts.
When approaching or leaving Model Y
carrying the key fob, you do not need to point
the key fob at Model Y as you press a button,
but you must be within operating range.
Radio equipment on a similar frequency can
aect the key. If this happens, move the key at
least one foot (30 cm) away from other
electronic devices (phone, laptop, etc.).
If the key fob does not work (for example, its
battery is dead), you can touch its flat side
against the card reader on the driver's side
door pillar (like the key card). Instructions for
changing the battery are provided in
Replacing the Key Fob Battery on page 12.
Note: You can use the same key fob with
multiple Model Y vehicles provided you
authenticate it (see Managing Keys on page
12). However, key fob works with only one
Model Y at a time. Therefore, to use a key fob
for a dierent Model Y, touch its flat side
against the card reader on the driver's side
door pillar.
Note: Model Y supports up to four dierent
key fobs.
Caution: Protect the key from impact,
high temperatures, and damage from
liquids. Avoid contact with solvents,
waxes and abrasive cleaners.
Passive Key Fob
Due market region or vehicle configuration,
Passive Key Fob may not be available for your
vehicle.
Locking and unlocking Model Y with your key
fob is conveniently hands-free. Although you
must be carrying a paired key fob, there is no
need to use it. Model Y has sensors around the
vehicle that can recognize the presence of a
key fob within a range of approximately three
feet (one meter). Therefore, you can keep your
key fob in your pocket or purse and simply
pull on the door handle to unlock. When
carrying your key fob with you, you can also
open the trunk without having to use the key
by pressing the trunk's exterior door handle. If
Walk-Away Lock is on, your vehicle
automatically locks when you exit and senses
that the key fob is no longer in range (see
Walk-Away Door Lock on page 15). Passive
key fob is automatically enabled when you
pair your key fob to your vehicle.
The key fob can only be paired to one vehicle
at a time. If you want your key fob to passively
lock and unlock for a dierent vehicle, touch
the flat side of the key fob onto the driver's
side door pillar or center console card reader.
You only need to do this once to pair it to your
desired vehicle. You must pair your key fob
every time you use it with a dierent vehicle.
Note: Only key fobs with the TESLA logo
printed on the flat side have the passive
locking and unlocking functionality.
Note: For increased security, your key fob
disables itself after five minutes of being
stationary while in range but the vehicle is not
in use. The vehicle will not lock or unlock
passively when this occurs. Shake or press a
button on your key fob to wake it up.
Keys
Opening and Closing 11

Replacing the Key Fob Battery
Under normal use, the accessory key fob
(available at https://shop.tesla.com) has a
battery that lasts for up to five years,
depending on key fob version and selected
vehicle settings. When the battery is low, a
message displays on the touchscreen.
To replace the key fob battery:
1. With the key fob placed button side down
on a soft surface, release the bottom
cover.
2. Remove the battery by lifting it away from
the retaining clips.
3. While avoiding touching the battery's flat
surfaces, insert the new battery (type
CR2032) with the ‘+’ side facing up.
Note: CR2032 batteries can be purchased
through online retailers, local
supermarkets, and drug stores.
4. Holding the bottom cover at an angle,
align the tabs on the cover with the
corresponding slots on the key fob, then
press the cover firmly onto the key fob
until it snaps into place.
5. Test that the key fob works by unlocking
and locking your vehicle.
Attaching a Lanyard
To attach a lanyard, release the bottom cover
as described above. Place the lanyard over the
pin located between the slots on the widest
side of the key fob. Re-align the cover and
snap into place.
Managing Keys
To display a list of all keys (phones, key cards,
and key fobs) that can access your Model Y,
touch Controls > Locks. An icon displays next
to each key to indicate whether the key is a
phone, key card, or key fob. Use this list to
manage keys that have access to your vehicle.
To add or delete keys, see Adding and
Removing Keys on page 12.
Note: You can use the same key for more than
one Model Y. This prevents you from having to
deal with multiple keys when you switch
vehicles. If you customize the name of an
authenticated key card or key fob on one
Model Y (by touching the pencil icon), any
other Model Y to which the key card or key
fob is authenticated also displays the same
customized name.
Note: Model Y supports up to 19 keys. When
you reach this limit, you must delete a key
before adding a new one.
Adding and Removing Keys
Adding a new key card or key fob:
Note: If adding a key fob, ensure the key fob is
at room temperature. Pairing may be
unsuccessful if the key fob is cold.
1. On the touchscreen, touch Controls >
Locks then touch +in the Keys section.
2. Scan your new key card or key fob on the
key reader behind the cup holders on the
top of the center console. After the new
key card or key fob is recognized, remove
it from the key reader.
3. Scan an already-authenticated (i.e. already
has access to the vehicle) key card or key
fob on the key reader behind the cup
holders on the top of the center console.
4. When complete, the key list on the
touchscreen displays the newly-
authenticated key. You can customize its
name by touching the associated pencil
icon.
Adding a new phone key:
Note: To add a new phone key, Bluetooth must
be enabled and the phone must have the Tesla
Keys
12 Model Y Owner's Manual

mobile app installed and connected to the
vehicle’s Tesla account.
1. While sitting in the vehicle, open the Tesla
mobile app and select the appropriate
vehicle (if there are multiple vehicles
associated with the account), then touch
Phone Key > Start.
2. Scan an already-authenticated key card or
key fob on the key reader behind the cup
holders on the top of the center console.
3. When the mobile app notifies you that the
pairing was successful, touch Done. The
key list on the touchscreen (Controls >
Locks) displays the new phone key. The
name of the phone key is determined by
the name used in the phone’s settings.
Removing a key:
When you no longer want a key to access your
vehicle (for example, you lost your phone or
key card, etc.), you can remove the key.
1. On the touchscreen, touch Controls >
Locks.
2. Find the key that you would like to delete
in the key list, then touch the key’s
associated trash icon.
3. When prompted, scan an already-
authenticated key card or key fob on the
key reader behind the cup holders on the
top of the center console to confirm the
deletion. When complete, the key list no
longer includes the deleted key.
Note: Your vehicle requires at least one
authenticated key card or key fob at all times.
If only one key card is included on the key list,
this key cannot be deleted.
Keys
Opening and Closing 13

Doors
Keyless Locking and Unlocking
Locking and unlocking Model Y is easy and
convenient. Just carry your authenticated
phone or paired key fob with you. Model Y
recognizes the presence of an authenticated
phone or paired key fob and automatically
unlocks when you press a door handle, and
locks when you leave (see Walk-Away Door
Lock on page 15).
Note: If you don't have your authenticated
phone or paired key fob with you (or if the
phone's battery is dead or its Bluetooth
setting is turned o), place the key card
against the driver's side door pillar to
manually unlock or lock Model Y (see Keys on
page 9).
Note: Due to market region or vehicle
configuration, an authenticated phone or
Passive Key Fob may not be available for your
vehicle.
Note: Your key fob (https://shop.tesla.com)
also allows you to press buttons to lock and
unlock Model Y.
Note: Walk-Away Door Lock operates only
when using an authenticated phone or paired
key fob. When you walk away from Model Y
carrying a key card or unpaired key fob
accessory, Model Y does not automatically
unlock/lock, even if this feature is turned on
(see Walk-Away Door Lock on page 15).
Note: Accessory key fobs manufactured
before approximately October, 2019 are not
equipped with passive functionality.
Using Exterior Door Handles
Use your thumb to push the wide part of the
door handle. The handle pivots toward you,
and you can open the door by pulling the
handle or pulling the edge of the door.
The handle retracts automatically.
When a door or trunk is open, the
touchscreen displays the Door Open
indicator light.
Note: See Cold Weather Best Practices on
page 80 to ensure the vehicle's door handles
function properly in cold weather.
Opening Doors from the Interior
Model Y doors are electrically powered. To
open a door while sitting inside, press the
button located at the top of the interior door
handle and push the door open.
Note: To prevent children from opening the
rear doors, turn on child-protection locks (see
Child-Protection Lock on page 16).
Doors
14 Model Y Owner's Manual

In the unlikely situation that Model Y has no
power, these electrically powered buttons at
the top of the door handles no longer work.
Instead, pull up the manual door release
located in front of the window switches on the
front doors.
In the unlikely situation that Model Y has no
power, these electrically powered buttons at
the top of the door handles no longer work.
However, the doors are equipped with
mechanical releases so that you can still open
them.
To open a front door when Model Y has no
power, pull up the manual door release
located in front of the window switches.
To open a rear door when Model Y has no
power:
1. Remove the mat from the map pocket in
the door panel.
2. Use your fingernail or a small flat-bladed
tool to open the plastic flap.
3. Pull the mechanical release cable (foam
block) to release the door latch.
Note: Only the front doors are equipped with
a manual door release.
Caution: Manual door releases are
designed to be used only in situations
when Model Y has no power. Whenever
Model Y has power, use the button
located at the top of the interior door
handle.
Interior Locking and Unlocking
While sitting inside Model Y, you can lock and
unlock all doors and trunks by touching the
lock icon on the touchscreen.
The icon changes to indicate
whether doors are locked or
unlocked.
You can also unlock the doors by pressing the
Park button on the end of the gear selector a
second time. Pressing this button once
engages the Park gear and pressing it again
unlocks the doors.
Walk-Away Door Lock
Doors and trunks can automatically lock
whenever you walk away carrying your
authenticated phone or paired key fob (if
ordered after approximately October 1, 2019).
To turn this feature on or o, touch Controls >
Locks > Walk-Away Door Lock.
When the doors lock, the exterior lights flash
once and the mirrors fold (if Fold Mirrors is
on). To also hear a confirmation sound
whenever Model Y locks, touch Controls >
Locks > Lock Confirmation Sound > ON.
Model Y does not automatically lock if:
Doors
Opening and Closing 15

• An authenticated phone or paired key fob
is detected inside Model Y.
• You are not using an authenticated phone
or paired key fob as the key, and walk
away carrying the key card or unpaired
key fob (see Passive Key Fob on page 11).
When using the key card you must
manually lock Model Y by tapping the key
card against the door pillar. When using
an unpaired key fob (sold as an
accessory), you must manually lock Model
Y by pressing the lock button. See Keys on
page 9.
• A door or trunk is not fully closed.
Note: If all doors are closed and Model Y was
automatically unlocked by your authenticated
phone or paired key fob, walk-away locking is
temporarily suspended for one minute. If you
open a door within this minute, it will not re-
lock until all the doors are closed and you
have walked away with the authenticated
phone or paired key fob.
Note: If Model Y detects an authenticated key
for five minutes after you exit the vehicle and
close all doors, Walk-Away Lock disables and
will not lock when you leave with the key. You
will need to manually lock your vehicle until
after your next drive.
Drive Away Locking
Model Y automatically locks all doors
(including the trunks) whenever your driving
speed exceeds 5 mph (8 km/h).
Child-Protection Lock
Model Y has child-protection locks on the rear
doors to prevent them from being opened
using the interior release buttons. On the
touchscreen, touch Controls > Locks > Child
Lock.
Note: It is recommended that you turn child-
protection locks on whenever children are
seated in the rear seats.
Unlock on Park
When you stop Model Y and engage the Park
gear, you can choose to unlock all doors. To
turn this feature on or o, touch Controls >
Locks > Unlock on Park.
Note: If set to OFF, you can unlock all doors
by pressing the Park button a second time
after engaging the Park gear.
Doors
16 Model Y Owner's Manual

Windows
Opening and Closing
Press down on a switch to lower the
associated window. Window switches operate
at two levels:
• To lower a window fully, press the switch
all the way down and immediately release.
• To lower a window partially, press the
switch gently and release when the
window is where you want it.
Similarly, pull a switch to raise the associated
window:
• To raise a window fully, pull the switch all
the way up and immediately release.
• To raise a window partially, pull the switch
gently and release when the window is
where you want it.
Note: See Cold Weather Best Practices on
page 80 for information on preparing
windows for cold weather.
Caution: When exiting the vehicle, be
careful not to unintentionally press the
window switches, as they may lower the
windows on the driver or other doors.
Caution: Closing the door while the
window is fully raised (for example, if
manually raised) can damage the
windows or the vehicle. Ensure the
window is slightly lowered before closing
the door.
Warning: Before closing a window, it is
the driver’s responsibility to ensure that
all occupants, especially children, do not
have any body parts extended through
the window’s opening. Failure to do so
can cause serious injury.
Locking Rear Windows
To prevent passengers from using the rear
window switches, touch Controls > Quick
Controls > Window Lock. To unlock the rear
windows, touch Window Lock again.
Warning: To ensure safety, it is
recommended that you lock the rear
window switches whenever children are
seated in the rear seats.
Warning: Never leave children unattended
in Model Y.
Calibrating Windows
In the unlikely event that a window behaves
unexpectedly (touches the bright molding,
fails to open or close properly, goes down
more than normal when the door opens, etc.),
you can calibrate it to potentially fix the issue.
To calibrate a window:
1. Close the door with the aected window.
2. Sit in the driver's seat and close the driver
door.
3. Use the driver window switch to raise the
aected window until it stalls.
4. Use the driver window switch to lower the
aected window until it stalls.
5. Use the driver window switch to raise the
aected window until it stalls.
The window should now be calibrated. If the
issue continues after attempting the
calibration procedure a couple times, contact
Tesla.
Windows
Opening and Closing 17

RearTrunk
Opening
To open the rear trunk, ensure the vehicle is in
Park, then do one of the following:
• Touch the associated OPEN button on the
touchscreen.
• Double-click the rear trunk button on the
key fob accessory.
• Touch the rear trunk button on the mobile
app.
• With Model Y unlocked, press the switch
located under the rear trunk's exterior
handle.
When a door or the rear trunk
powered liftgate is open, the
touchscreen displays the Door Open
indicator light. The image of your
Model Y on the touchscreen also
displays the open trunk.
To stop a powered liftgate while it is moving,
single-click the rear trunk button on the key
fob. Then, when you double-click the rear
trunk button, it moves again, but in the
opposite direction (provided it was not almost
entirely open or closed when you stopped it).
For example, if you single-click to stop the
powered liftgate while it is opening, when you
double-click, it closes.
Note: In emergency situations, you can
override an Open or Close command by
grabbing hold of the powered liftgate to stop
it in place.
Warning: Before opening or closing the
powered liftgate, it is important to check
that the area around the liftgate is free of
obstacles (people and objects). Although
the powered liftgate can detect obstacles,
it cannot detect all objects at all times. Do
not rely on the liftgate to sense an
obstruction when opening or closing. You
must proactively monitor the liftgate to
ensure that it does not come into contact
with a person or object. Failure to do so
may result in damage or serious injury.
Load Limits
Secure all cargo before moving Model Y, and
place heavy cargo in the lower trunk
compartment.
Caution: To avoid damage, never load
more than 130 lbs (60 kg) on the rear
load floor (above the lower trunk
compartment) or more than 285 lbs (130
kg) in the lower trunk compartment.
Doing so can cause damage.
Closing
To close the powered liftgate, do one of the
following:
• Touch the associated CLOSE button on
the touchscreen.
• Double-click the rear trunk button on the
key fob.
• Press the switch located on the underside
of the liftgate (see Adjusting Liftgate
Opening Height on page 18).
If the powered liftgate senses an obstruction
when closing, it stops moving and sounds two
chimes. Remove the obstruction and try
closing it again.
Adjusting Liftgate Opening Height
You can adjust the opening height of the
powered liftgate to make it easier to reach or
to avoid low-hanging ceilings or objects (for
example, a garage door or light):
1. Open the trunk, then manually lower or
raise the liftgate to the desired opening
height.
Rear Trunk
18 Model Y Owner's Manual

2. Press and hold the button on the
underside of the liftgate for three seconds
until you hear a confirmation chime.
3. Confirm that you have set it to the desired
height by closing the powered liftgate,
then reopening it.
Accessing the Cargo Area
To access the cargo area inside the rear trunk,
pull up the strap at the rear of the cargo cover.
You can then fold the cargo cover forward or
remove it from Model Y.
Caution: Never load more than 130 lbs
(60 kg) on the rear load floor (above the
lower trunk compartment) or more than
285 lbs (130 kg) in the lower trunk
compartment. Doing so can cause
damage.
Rear Trunk
Opening and Closing 19