THOMSON ST 2030 SIP User manual

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Thomson Telecom
S.A.S with a capital of 130 037 460
RCS 390 546 059
Copyright © THOMSON 2005
All rights reserved
09 /2005 - 1
www.speedtouchpartner.com

European Community Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility,
EN55022 Class B for ITE and EN55024.
This meets the essential protection requirements of the European Council Dir ective
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
Thomson Telecom declares that this ST2030 MGCP IP Phone is in compliance with the
essential requirements and other relevant provisions of Dir ective 1999/5/EC.
You can download the declaration of conformity on www.speedtouchpartner.com .
The CE logo involves the conformity of the product with the essential requirements of
implemented directives.
Northern America Federal Communications Commission (FCC)
Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions in this manual, may cause
interfer ence to radio communications. This equipment has been tested and found to
comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of
FCC rules, which are designed to provide reasonable protection against radio interference
when operated in a commercial environment. Operation of this equipment in a residential
area is likely to cause interference, in which case the user, at his own expense, will be
required to take whatever measures are necessary to correct the interface.
Copyri ght Notice & Trademarks
© Thomson 2005. All rights reserved. Thomson Telecom reserves the right to alter
material or technical specification of its products without prior notice.
SpeedTouch and Thomson are registered trademarks. Various elements (including but not
limited to trademarks, service marks, designs, logos and copyrighted material) shown on
his Admin Guide are protected by intellectual property or other rights.

I. PRODUCT OVERVIEW AND CONNECTIONS ................................ ............................... 4
C ONNECTIONS ................................ ................................................................................................ 4
C ONNECTING TO THE N ETWORK AND THE PC ................................................................ ................. 4
P OWERING UP THE P HONE ................................ ................................ ................................ ............... 5
C ONNECTED A HEADSET ................................................................................................ .................. 5
P HYSICAL FEATURES ................................................................................................ ..................... 6
U SER PANEL ................................ ................................ ................................ ................................ ..... 6
D ISPLAY KEYS ................................................................................................................................ .. 7
A UDIO KEYS ................................ ................................ ................................ ................................ ..... 7
D IALING KEYS ................................................................................................................................ .. 8
D EFINITIONS OF LED ................................................................................................ ..................... 9
II. CALL SERVICES ................................ ................................................................ ............... 10
T ALKING M ODE & O PERATIONS ................................................................................................ . 10
5 KINDS OF COMMUNICAT ION MODE ................................................................ .............................. 10
O PERATION OF OFF HOOK ................................................................................................ .............. 10
O PERATION OF ON HOOK ................................................................................................................ 10
OPERATION OF MODE SWI TCH DURING CALL ................................................................ ................. 10
C HARACTER I NPUT - E DIT M ODE ................................................................................................ 11
III. CONFIGURATION THROUG H LCD ................................ ................................ ........... 12
A SSIGN AN IP ADDRESS TO THE PHONE ................................................................ ....................... 12
S ETTING THE ADDRESS ................................................................ ................................ .................. 12
C HECK THAT THE IP ADDRESS IS SET PROP ERLY ................................ ................................ ........... 14
R ESET TO DEFAULT ................................ ................................ ........................................................ 14
IV. CONFIGURE PHONE USIN G WEB INTERFACE ................................ ...................... 15
F IND THE PHONE IP ADDRESS ................................................................................................ ...... 15
A CCESS TO A DMIN H OMEPAGE ( WEB INTERFACE ) ................................................................ .... 15
S ETUP THE SIP CONFIGURATION ................................................................................................ 16
U PGRADE FIRMWARE ................................................................................................ ................... 20

I. Product overview and connections
Connections
Connecting to the Network and the PC
The ST2030 MGCP IP Phone has 2 RJ-45 ports that each support 10/100 Mbps full
duplex Ethernet connection to external devices - Network port and access port (one for PC
and one for LAN).
Network Port (10/100 LAN)
Use the Ethernet cable to connect the LAN port to an Internet equipment, such as a hub,
switch. Or directly to the Network. In Power over Ethernet (PoE) office environment, the
IP phone can be powered from a switch via Ethernet cable, in which case the external
po wer adaptor is not needed.
Headset
(optional)
Handset
AC Adapter
Computer
Extension Module
(optional)
Network
ST 2030 ( back)

Access port (10/100PC)
Use the Ethernet cable to connect a network device, such as a computer to the PC port on
the back of your phone.
Powering up the Phone
The ST2030 could be powered by either a main power unit, or PoE.
Its p ower consumption is under 6W.
Power Plug
The power plug is fed with 9VDC, 800mA, linear.
Power Over Ethernet
The Speed Touch 2030 supports PoE as defined by 802.3af Standard
It is class 2, and supports class negociation (in order to plug as many devices as possible
on a PoE hub). It can be powered with PoE up to 100 meters with category 5,5e or 6
cables.
Connected a headset
If you will use a headset, plug the RJ9 headset connector into the headset port on the left
side of your IP Phone.

LCD
Volume
Clear Key
Led
Indicator
Function
Keys*
Softkey
Navigator
keys
Dial Pad Memory Keys
Handset
Menu Key
Physical Features
User panel
* Keys from left to right: phone book/ headset/ speaker/ mute and redial.

Display keys
OK key :
Confirms settings
Navigator keys:
Enable browsing setting options, display the latest 30
call numbers in
standby mode and move among soft keys options in editing mode.
Fout!
Objecten
kunnen niet
worden
gemaakt door
veldcodes te
bewerken.
Clear key:
C lear character s in edit ing mode or exit to standby display (long click)
or
return back to the previous page.
Menu key:
E nable s access to men u
Phone book key:
Enables to access the phonebook and view the names and
phone numbers the user wants to dial.
3 Soft keys:
A
ctivate the features described by the text message directly above on the
LC D screen.
LCD Screen :
Displays information about the phone settings, such as the number
dialing out or calling in, date, time, calls s tatus, call duration timer etc.
It is a full graphic display used with 6 - line of 20 characters.

Audio keys
Volume keys:
Adjust the volume of the handset, headset, speaker phone, ringer phone.
Speaker key:
A ctivate s /d isables hands free or group-listing function
and switch on/off
the microphone
Headset key:
A ctivate s headset mo de during a call
Mute key:
A ctivate s /deactivate s mute function.
Dialing keys
Dialing pad
Press the dial pad buttons to dial a number. Dial pad buttons work
exactly like those on your existing telephone. In the editing mode, it can
b e used to input characters.
Redial key:
Calls the last number dialed.
Memory keys :
Are used as Speed dial keys.
Handset:
Makes and receives calls

Definitions of LED
LED Indicator Condition Color Status
Default OFF
During FW boot ON
Speaker
Loudspeaker is activated during a call
R ed
ON
D efault OFF
During FW boot ON
Headset
Headset or Headset group-listing mode is
activated during call
Red
ON
D efault OFF
During FW boot ON
Mute
Mute is active
Red
ON
D efault OFF
During FW boot ON
Used for speed dial keys in standby mode OFF
Line appearance: standby mode OFF
Line appearance: a call is incoming Fast blinking
Line appearance: is active ON
Feature keys
Line appearance: hold or remote ho ld
Green
Slow blinking
Boot : during FW boot Red ON
Boot : during DHCP process (if any) Red Slow blinking
Boot : during SIP registration Red Fast blinking
Running mode : Ethernet connection is down Red Slow blinking
Running mode : IP connection is down (e.g.
no IP address allocated)
Red Slow blinking
Running mode : SIP connection is down (e.g.
SIP registration or registration refresh failure)
Red Slow blinking
Auto -configuration : during configuration file
download
Red Fast blinking
Auto -configuration : during firmware file
download
Red Fast blinking
System is programming FLASH Red ON
Ringing state Green Slow blinking
System
Alert messages and missed calls
Red
Green
Green Slow blinking

II. Call Services
Talking Mode & Operations
5 kinds of com munication mode
Handset mode
Hands free mode
Headset mode
Handset group listening
Headset group listening
Operation of o ff h ook
There are four ways supported for Off Hook operation
Picking up the handset: Handset mode
Press Speaker key: Hands free mode
Pre ss Headset key: Headset mode
Press F1 when phone is ringing
Operation of o n h ook
Handset mode: replacing the handset
Handset - Group - Listening mode: press Speaker key and replace the handset
Hands free mode: press Speaker key
Headset/Headset - Group - Listening mode: press Headset key
Operation of mode switch during call
Handset Hands free Headset Handset - GL
Headset - GL
Handset
1. Press Speaker
key
2. Replace handset
Press Headset
key
Press Speaker
key
N/A
Hands free
Pick up handset
P ress Headset
key
1. Pick up
handset
2. Press
Speaker key
N/A
Headset
Pick up Handset
1. Press Speaker
key
2. Press headset
key
N/A
Press Speaker
key
Handset - GL
Press Speaker
key
Replace handset
N/A
Press headset
key
Headset - GL
N/A
Press headset key
Press S peaker
key
Pick up
Handset

Character Input - Edit Mode
The editor is automatically activated whenever you are modifying content of configurable
parameters. Apart from entering characters, you can use this editor to navigate through
text or delete characters. Even though the maximal text length is not limited by the
number of characters on the display because the text can be shifted to the left and right,
there are limits for the certain scenarios. E.g. for phone book name, the limit is 15. For
number, it is 31. For IP address, it is 15. The following overview shows all characters that
can be entered. Number keys must be repeatedly pressed until the required letter appears;
the cursor advances after a short delay (one second) or pressing any other key (0.. 9,*,#,
up, down etc.) indicating that the required letter has been accepted.
Key Lower case Upper case
1 1 . , = + - & ^ |
2
a b c 2 à á å ã â ç
A B C 2 Ã Ä Å Æ
3
d e f 3 è é ê ë D E F 3 É
4
g h i 4 ì í î ï G H I 4
5
j k l 5 J K L 5
6
m n o 6 ñ ò ó ô õ ö ø M N O 6 Ñ Ø
7 p q r s 7 P Q R S 7
8
t u v 8 ù ú û T U V 8 Ü
9
w x y z 9 ÿ W X Y Z 9
0 0
Space @ % ( ) [ ] < >
* * # ? ! : ;
_ /
# #
Note
Using # to Switch uppercase (with indicator >ABC ), lowercase (with
indicator >abc ) and numeric (with indicator >123 ) when entering letters.
All other symbol needed will be appended to * key.

III. Configuration through LCD
Assign an IP address to the phone
Setting the address
Using Fix IP address
1. Press menu key.
2. Choose Admin with softkeys.
3. The phone will prompt Input Password:
4. Make sure you have selected the right entry mode with the A>a>1
softkey.
5. Enter the admin password using the Dialing pad (default value is
784515) and choose OK with softkeys.
6. Select Networking with Navigator keys and choose Select with
softkeys
7. The actual mode must now be highlighted. It can be DHCP , Fixed - IP or
PPPoE . Choose Edit with softkeys
8. Choose Fixed - IP using the Navigator keys and choose Save with
softkeys
9. Scroll down to the IP address using the Navigator keys and Choose
Edit with softkeys
10. Erase the previous IP address with DelChr softkey
11. Enter the new one with the Dialing pad and then press the Save
softkey
12. Press the Back softkey to return to previous menu.
13. Press the Back softkey once again to return phone idle mode.
14. Press menu key.
15. Choose Option with softkeys.
16. Use the Navigator keys to scroll down the menu to Reboot
17. Press Select softkey

18. The ST2030 displays R eboot?
19. Press OK softkey
20. Wait for ST2030 to reboot
21. The new IP address is set
22. Check that the IP address is set properly
Using DHCP
1. Press menu key.
2. Choose Admin with softkeys.
3. The phone will prompt Input Password:
Make sure you have selected the right entry mode with the A>a>1
softkey.
4. Enter the admin password using the Dialing pad (default value is
784515) and choose OK with softkeys.
Select Networking with Navigator keys and choose Select with
softkeys
5. The actual mode must now be highlighted. It can be DHCP , Fixed - IP or
PPPoE . Choose Edit with softkeys
6. Choose DHCP using the Navigator keys and choose Save with
softkeys
7. Press the Back softkey to return to previous menu.
8. Press the Back softkey once again to return phone idle mode.
9. Press menu key.
10. Choose Option with softkeys.
11. Use the Navigator keys to scroll down the menu to Reboot
12. Press Select softkey
13. The ST2030 displays R eboot?
14. Press OK softkey
15. Wait for ST2030 to reboot
16. The new IP address is set
17. Check that the IP address is set properly

Check that the IP address is set properly
1. Press menu key
2. Choose User with softkeys
3. Use the Navigator keys to scroll down the menu to Inf ormation
4. Press Select softkey
5. The IP address is displayed
Once you know the IP address of the ST2030, you can start to configure the phone using
its friendly web interface.
Reset to default
In order to reset the phone to its default configuration values (including passwords),
perform the following actions:
1. Unplug the phone from its power source
2. Maintain the Mute and Headset keys pressed
3. Without releasing the Mute and Headset keys, plug back the phone to
its power source
4. ST2030 will prompt “ Re set to default !!! ”
5. The ST2030 is now reset to its default configuration values.

IV. Configure phone using web interface
Find the phone IP address
1. Press menu key
2. Choose User with softkeys
3. Use the Navigator keys to scroll down the menu to Information
4. Press Select softkey
5. The IP address is displayed
Access to A dmin H omepage ( web interface )
1. Open a web browser (Firefox, Internet Explorer, Safari…)
2. Enter the ST2030 IP address in the address bar with /admin.html
appended at the end of it. Ex: 10.0.0.1/admin.html
3. Enter the administrator login “administrator”

4. Enter the administrator password (default value is 784518)
5. You will access the Homepage of the ST2030
Setup the SIP configuration
1. Once connected to the ST2030 Admin Homepage, go to the Utility page
(Click on SETUP on the top menu of the Homepage.
2. You will access the Setup Page

3. Click on Basic Setup in the left menu
4. You will access the Setup – Basic Setup page

5. Click on the Edit button of the profile you want to edit.
6. You will access the Profile Setup page.

7. Fill in the SIP Servers properties and the User Accounts
8. Click on Apply

9. Your changes have been taken into account
Upgrade firmware
1. Once connected to the ST2030 Admin Homepage, go to the Setup
page (Click on UTILITY on the top menu of the Homepage.
2. You will access the Utilities Page