THOMSON ST2030 MGCP User manual
Discovering your phone
ST2030
You do not have to change the settings of your phone.
Connect it directly to your ADSL BOX or to your router
and it will automatically configure itself in less than 3 minutes
OVH.CO.UK
3
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
Contents
Verify the contents of your package . . . . . . . . . . . . 4
Installing
A. Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
A. Connec on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Familiarize yourself with the device . . . . . . . . . 8
Network
A. From conven onal telephony to VoIP . . . . 10
A. Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
B. Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
C. Hang up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
D. Manage the ongoing calls . . . . . . . . . . . . . . . . . . . . . 12
E. Access your voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
A. Change the phone language . . . . . . . . . . . . . . . . . . 13
B. Change the date and me . . . . . . . . . . . . . . . . . . . . . 13
C. Change the ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
D. Confi gure shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Telephony services
A. Manage the call transfers . . . . . . . . . . . . . . . . . . . . . . 16
B. Manage the call forwarding . . . . . . . . . . . . . . . . . . . 17
C. Call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
D. Post supervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
E. The phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
F. Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
G. Move in and out of a conference call . . . . . 24
H. The call signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
I. Hide number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
J. Index of the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
K. Custom confi gura ons . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Notes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Assistance
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
OVH.CO.UK
45
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
Verify the contents of your package
(1) RJ45 Ethernet cable
(2) Handset
(3) RJ9 cable
(4) Telephone base
(5) Power adaptor
(6) Quick installa on guide
(7) Stand
(4) (5)
(6)
(7)
(2) (3)
(1)
1. Clip the stand (7) to the
telephone base (4).
2. Plug the RJ9 cable (3) to the
handset (2)...
A. Assembly
3. ... and to the base (4): le side of
the base, right socket.
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
67
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
(1) Port for connec ng a headset.
(2) Port for connec ng the handset.
(3) to connect an addi onal
func on keys module (op onal).
(4) to connect the phone to
your ADSL Box or router.
(5) Port PC RJ45 connect your computer to the
network via the phone (op onal).
(6) AC power port to connect the AC adapter
(included).
(1)
(2)
Tip : If you connect a PoE switch (Power over Ethernet) on the network
jack (4), the phone will be operating without plugging an AC adapter.
1. Connect the Ethernet cable (1) to the
port RJ45 (4) on the base (4). It’s the
2nd connector from the le .
2. Connect the AC adapter (5) to the
power port (6) on the base (4).
It’s the 4th connector from the le . (3) (4) (5) (6)
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
89
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
B. Familiarize yourself with the device
(1) 4 arrow keys to
move through menus, and an “OK”
bu on to confi rm the choice made.
(2) The display gives you the following
informa on:
• date;
• me;
• post number.
(3)
- fl ashing green: incoming call
- solid green: online
- fashing red: no network connec on.
(4) to select on
the naviga on tab (func ons at the
bo om of the display).
(5)
to adjust the ringer volume or the
other person’s volume during a
communica on.
(6) to clear an entry
or go back to the previous level of a
menu.
(7) to access the
phone personalisa ons (ringtones,
language, ...)
(8) to ac vate the
handsfree headset.
(9) to pogram
a func on.
(10) to mute the
microphone of your telephone.
(11) pre-programmed
for specifi c func ons (e.g. to record
a number on a key). They can also
be used for supervision of other
posi ons.
(12) to
communicate without using the
telephone set.
(13) for numbering.
(14) to access the
directory of phones or the last 10
numbers dialed.
(4)
(5)
(6)
(7)
(8)
(14) (10)
(9)
(3)
(12) (11)(13)
(2)(1)
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
10 11
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
1. Connect the LAN cable to a free Ethernet port on
your ADSL Box using the cable supplied (1).
Tip: Using the RJ45 PC port, you can connect another
network device (other device, PC, ...) to this jack. If
you no longer have free Ethernet port on your ADSL
box, plug the Ethernet cable from your phone to
the ADSL Box instead of your PC and then connect
your PC to the PC port of the phone. The phone’s
internal switch will connect your PC to the rest of the
network.
Example of use: put the phones in cascade to avoid
laying new cables for each phone to the ADSL Box.
-An Internet connec on.
- A DHCP enabled on your network
(by default on any ADSL Box).
To pick up a call
(indicated with sound, light, or both):
1. Pick up the handset (2).
- mode, press the “Hands Free”
bu on (12).
A. Make a call
B. Answer a call
1. Place the handset (2) down.
-
press “End”
C. Hang up
Tip: You can also put a call in secret mode (handset’s microphone is muted) by
pressing the Mute button (10) which prevents the caller from hearing you. To
switch back to normal mode, press the Mute button again.
1. Pick up the handset (2). 1. Dial the number (13).
2. Dial the number (13). 2. Pick up the handset (2).
1. Select the contact in the phone book.
2. Pick up the handset (2).
-
1. Press the “Handsfree” (12).
2. Dial the number (13).
(To return to normal mode, press again “Hands Free” bu on (12)).
or
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
12 13
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
When on a call, you can:
1. Press button “Hold” to put the person on hold.
You can make a second call with “NewCall”
[left selection button (4)] or take the line with
“Retriv” [right selection button (4)].
1. Press “End”.
D. Manage the ongoing calls
To access your voicemail, to listen your new or old
messages and to customize your gree ng message,
you simply call “123” and you’ll be guided by the
voice server.
Calls to the voicemail are free.
E. Access your voicemail
Tip: from an outside line, you can also access or set your voicemail by dialing 0330
684 0106. In order to identify you, the voice server will ask you to enter the number
of your “Plug & Phone” and the password of your voicemail (this password can be
configured in your Manager: SIP => choose the line => Voicemail => Password for
answering machine).
A. Change the phone language
4. On the screen, select the desired language from
the submenu and confi rm your choice with the OK
bu on (1).
You don’t have to set the date and me of your phone: your “Plug & Phone” phone
will be automa cally set to the right date and me.
1. Press the Menu bu on (7).
2. Select “Confi g” [middle selec on bu on (4)].
3. On the screen, select the “Language” menu by
pressing “Select” [le selec on bu on (4)].
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
14 15
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
C. Change the ringtone
Your phone has several ringtones in memory that you
1. Press the Menu (7).
2. Select “Confi g” [middle selec on bu on (4)].
3. On the screen, select “Ringtones” in the menu by
pressing “Select” [le selec on bu on (4)].
4. On the screen, select “Type of ringing” in the drop-
down submenu by pressing “Select” [le selec on
bu on (4)].
5. Confi rm your selec on with the OK bu on (1).
Tip: Use the “Play” to listen to the ringtone before
validation.
Basic phone has 11 hot keys: F1 to F10 (11) and the key 99 (9). Op onally, one (or
more) extension modules can be connected to increase this capacity. A func on can
be assigned to each key (e.g. call the last number dialed, dial the last caller back, put
on hold a call, ...).
Note : the key 1 on the numeric keypad corresponds to F1, 2 key to F2 and so on.
1. Press “Menu” [middle selec on bu on (4)].
2. On the screen select “Func on Keys” in the menu
by pressing “select” [le selec on bu on (4)].
3. The display tells you to enter the “key number”
corresponding to the shortcut key: for this
example, press “1”.
4. On the screen, select “Free number” by pressing
“Select” [le selec on bu on (4)].
5. Enter the number you want: here
“020 7357 6616” and “OK” [le select bu on (4)].
The principle of programming keys is the same for
other features
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
16 17
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
Tip: you can also use numbers in shortcut keys following the following procedure:
-Pick up the call,
-Press the shortcut key (e.g. F1)
-Select “Transf” at the bottom of the screen
A. Manage the call transfers
1. Take the call, put the caller on hold pressing the
“Hold” [le selec on bu on (4)].
2. Press “NewCall” [le selec on bu on (4)] and press
the OK bu on (1).
4. Transfer the call by pressing “Transf” [press right
naviga on key and the selec on bu on (4)].
3. Type the number with the numeric keypad (13)
or from the Phone Book (14), and press the OK
bu on (1).
Note: when the call forwarding service is active, an icon will be present on the
screen of the phone and the number forwarded to will be displayed instead of the
extension number. Return to this menu to enable or disable this service.
B. Manage the call forwarding
1. Press “Modes” [right selec on bu on (4)].
2. On the screen, select “Forward calls” in the menu
by confi rming with the OK bu on (1).
3. On the screen, select “Confi gure number” in the
sub-menu by confi rming with the OK bu on (1).
4. Type the desired telephone number to forward
all the calls to with the numeric keypad (13), and
press the OK bu on (1). Call forwarding is now
ac vated.
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
18 19
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
1. Press “Menu” [center selec on bu on (4)] and choose
your method of forward in “Forward calls”:
: forward calls to a number.
forwards calls to a number a er a set
period of me.
: forward calls to a number if you are on a call.
: block the internal forwarding and
the redirec ons to other posi ons.
: allow you to specify that you are not
available.
: indicate that you don’t want to be
disturbed.
: allows the phone to be
available again.
2. Press “Modes” [right selec on bu on (4)] and choose
the modes of incoming/outgoing calls by pressing:
-”Do not disturb”;
-”Anonymous”;
- ”Forward calls”: choose Ac ve, press the number to
forward to and validate;
-”Lock”;
-”Absent”.
NB: it is not possible to activate two methods of
reference simultaneously.
To enable or disable call forwarding, press “Mode”
[right selection button (4)], choose “Forward calls”
and “Activate/Deactivate” from the menu.
Note: when a call is added to the list of missed calls, a message will appear on the
home page of your phone. To clear this warning, you have two options:
-Go to “Clear log” in the “History” menu to reset your list.
-Go to “Missed calls” in the “History” menu.
C. Call history
1. Press “History” [le selec on bu on (4)] to access
the calls menu.
2. On the screen, select “Missed calls” on the menu
for a list of missed calls on your phone, and press
the OK bu on (1).
3. Select “Outgoing calls” on the menu for a list of
outgoing calls from your phone, and press the OK
bu on (1).
4. Select “Received Calls” in the menu for a list of
incoming calls to your phone, and press the OK
bu on (1).
5. Select “Clear log” in the menu to reset all call lists
(missed, ougoing and received), and press the
bu on OK (1).
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
20 21
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
D. Post supervision
You can view the status of other posi ons and/or intercept their calls with the help of the
lights and sounds of the telephone and the shortcut keys F1 to F10 (11). Thanks to this
supervision func on, you can know whether the other posts are on a call.
1. Press “Menu” [middle selec on bu on (4)].
2. On the screen, select “Supervision” in the menu,
and press the OK bu on (1).
3. Puis choisissez le mode de supervision :
-”Silent” for a light indicator
-”Beep” for a sound indicator.
-”Ring” for a ring indicator.
4. Validate the supervision mode with “OK” (1) and
enter the number of the key to link to the telephone
number.
5. Enter a phone number in your billing account, then
press “OK” [central selec on bu on (4)].
6. A voice no fi ca on will confi rm that supervision has
been setup. Press “End”.
If the programming is correct, a call to 033 4545 6565 will
trigger the light or sound indicator on the func on key.
If you want to intercept the call, simply press the
corresponding key.
E. The phone book
1. Dial your number using the numeric keypad (13).
2. Press “Save” [le selec on bu on (4)] and enter the
name for the number.
Note: the name cannot contain spaces.
3. Enter the name of a group and press “Next”.
Tip: The function key “>abc” toggles entering lowercase to uppercase or to enter
numbers. The function key “Choose” at the time of a group creation displays the
list of existing groups and lets you select the correct directory. You can also share
your contact with all phones of your group. Similarly, recording a contact in the
“OVH Manager” is copied directly on the phone).
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
22 23
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
1. Press the “Phone book” bu on (14), and select the
name the contact to edit from the menu with the
naviga on keys (1).
2. Press “Edit” [le selec on bu on (4)].
3. Follow the steps using the bu on “Next” and to fi nish
with “OK”
1. Press the “Phone book” bu on (14), and select the
name the contact to delete from the menu using the
naviga on keys (1).
2. Press “Details” [middle selec on bu on (4)].
3. Press “Delete” [middle selec on bu on (4)].
Tip: to have more people in a conference, just repeat the action (within the limits
of your simultaneous connections on the ST2030) via “NewCall” [left selection
button (4)].
F. Conference
1. Press “Hold” [le selec on bu on (4)].
3. Press “Conf” [right selec on bu on (4)] to achieve a
three-way conversa on.
2. Press “NewCall” [le selec on bu on (4)], and dial
the number for the second person for the conference,
using the numeric keypad (13). Validate with the OK
bu on (1).
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
24 25
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616 h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
G. Move in and out of a conference call
H. The call signal
When a caller tries to reach you while you are already on another call, its number will
appear on the screen and a beep will alert you. Press “Answer” [middle selec on bu on
(4)] to take this new call.
Note: your line doesn’t sound as busy.
1. Press “Swap” [le selec on bu on (4)] as many mes
as needed to select the desired number (the number
appears in the list) and press [le selec on bu on (4)].
During the private conversa on, the other interlocutors
will be put on hold.
2. To return to a general conference, press “Conf”
[right selec on bu on (4)].
4. Select the desired option in the menu (2 choices:
“When I call” and “To the caller”), and press the OK
bu on (1).
5. Choose “Yes” (1).
I. Hide number
1. Press “Menu” [middle selec on key (4)].
2. On the screen, select “Preferences” from the menu,
and press the OK bu on (1).
3. On the screen, select “Display my number” in the
menu, and press the bu on OK (1).
OVH.CO.UK OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
26
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
27
h p://www.ovh.co.uk/telephony/ Mon - Fri: 9am to 6pm
020 7357 6616
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
J. Index of the menus
===History===
-Missed calls
-Outgoing calls
-Receive calls
-Clear log
===Menu===
-Func on keys
-Speed dialing
-Forward calls
-Group Call
-Call Log
-Supervision
-Modes
-Preferences
===Modes===
-Do not disturb
-Anonymous
-Forward Call
-Lock
-Absent
Summary of the “Menu” bu on:
===Admin===
-View parameters
-Set parameters
===Confi g===
-Ring tones
-Contrast adjustment
-Dates
-Hour
-Alarm
-Languages
To take advantage of advanced features, refer to the confi gura ons from
of the client area (the “OVH Manager”).
For example:
-The Interac ve Voice Response (IVR)
-Number portability
-Call in one click (Click2Call)
- ...
For a complete list, refer to the following address:
h p://www.ovh.co.uk/telephony/phones/thomson_st2030/
OVH.CO.UK
OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
28
h p://help.ovh.co.uk/TelFaq
020 7357 6616
OVH.CO.UK
OVH Limited - 3 Southwark street - London - SE1 1RQ - Registration number: 5519821 - VAT number GB 918 7594 74.
Table of contents
Other THOMSON IP Phone manuals
THOMSON
THOMSON ST 2030 SIP Service manual
THOMSON
THOMSON ST2020 User manual
THOMSON
THOMSON ST 2030 SIP Service manual
THOMSON
THOMSON ST 2030 SIP User manual
THOMSON
THOMSON SPEEDTOUCH 2030 User manual
THOMSON
THOMSON ST2022 SIP Service manual
THOMSON
THOMSON ST 2030 SIP Service manual
THOMSON
THOMSON ST2020 Use and care manual
