Panasonic KX-HDV100 Service manual

Document Version 2015-02
Model No.
SIP Phone
KX-HDV100
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In this manual, the suffix of each model number is omitted unless necessary.

Introduction
Outline
This Administrator Guide provides detailed information on the configuration and management of this unit.
Audience
This Administrator Guide contains explanations about the installation, maintenance, and management of the
unit and is aimed at network administrators and phone system dealers.
Technical descriptions are included in this guide. Prior knowledge of networking and VoIP (Voice over Internet
Protocol) is required.
Related Documentation
Quick Start Guide
Briefly describes basic information about the installation of the unit.
Operating Instructions
Describes information about the installation and operation of the unit.
Manuals and supporting information are provided on the Panasonic Web site at:
http://www.panasonic.com/sip (for users in the United States)
http://panasonic.net/pcc/support/sipphone (for users in all other countries/areas)
Technical Support
When technical support is required, contact your phone system dealer/service provider.
Trademarks
•Microsoft, Excel, Internet Explorer, Outlook, and Windows are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
•Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
•Firefox is a registered trademark of the Mozilla Foundation.
•Google Chrome is a registered trademark of Google Inc.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
NOTES
•The screen shots shown in this guide are provided for reference only, and may differ from the screens
displayed on your PC.
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Introduction

Table of Contents
1Initial Setup .............................................................................................19
1.1 Setup ................................................................................................................................20
1.1.1 Factory Defaults .............................................................................................................20
1.1.2 Language Selection for the Unit .....................................................................................20
1.1.3 Basic Network Setup ......................................................................................................20
1.1.4 Overview of Programming ..............................................................................................23
1.1.5 Phone User Interface Programming ...............................................................................24
1.1.5.1 Changing the Language for Phone User Interface Programming ...............................24
1.1.6 Web User Interface Programming ..................................................................................24
1.1.6.1 Password for Web User Interface Programming .........................................................24
1.1.6.2 Changing the Language for Web User Interface Programming ..................................25
1.1.6.3 Before Accessing the Web User Interface ...................................................................25
1.1.6.4 Accessing the Web User Interface ..............................................................................27
1.2 Firmware Update .............................................................................................................30
1.2.1 Firmware Update ............................................................................................................30
2 General Information on Provisioning ...................................................33
2.1 Pre-provisioning ..............................................................................................................34
2.1.1 What is Pre-provisioning? ..............................................................................................34
2.1.2 How to Obtain a Pre-provisioning Server Address .........................................................34
2.1.3 Server Address Formats ................................................................................................34
2.1.4 Obtaining a Provisioning Server Address via SIP PnP ..................................................35
2.1.5 Obtaining a Provisioning Server Address from DHCP Options ......................................36
2.2 Provisioning ....................................................................................................................40
2.2.1 What is Provisioning? .....................................................................................................40
2.2.2 Protocols for Provisioning ...............................................................................................40
2.2.3 Configuration File ...........................................................................................................40
2.2.4 Downloading Configuration Files ....................................................................................42
2.2.5 Provisioning Server Setting Example .............................................................................46
2.2.6 Encryption ......................................................................................................................47
2.3 Priority of Setting Methods ............................................................................................48
2.4 Configuration File Specifications ..................................................................................49
2.5 Configuration File Examples ..........................................................................................51
2.5.1 Examples of Codec Settings ..........................................................................................51
2.5.2 Example with Incorrect Descriptions ..............................................................................52
3 Phone User Interface Programming .....................................................53
3.1 Phone User Interface Programming ..............................................................................54
3.1.1 Opening/Closing the Web Port .......................................................................................54
4 Web User Interface Programming ........................................................55
4.1 Web User Interface Setting List .....................................................................................56
4.2 Status ...............................................................................................................................67
4.2.1 Version Information ........................................................................................................67
4.2.1.1 Version Information .....................................................................................................68
Model ........................................................................................................................68
IPL Version ...............................................................................................................68
Firmware Version ......................................................................................................68
4.2.2 Network Status ...............................................................................................................68
4.2.2.1 Network Common ........................................................................................................69
MAC Address ............................................................................................................69
Ethernet Link Status ..................................................................................................69
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IP Address Mode ......................................................................................................69
4.2.2.2 IPv4 .............................................................................................................................69
Connection Mode ......................................................................................................69
IP Address ................................................................................................................69
Subnet Mask .............................................................................................................69
Default Gateway .......................................................................................................70
DNS1 ........................................................................................................................70
DNS2 ........................................................................................................................70
4.2.2.3 IPv6 .............................................................................................................................70
Connection Mode ......................................................................................................70
IP Address ................................................................................................................70
Prefix .........................................................................................................................71
Default Gateway .......................................................................................................71
DNS1 ........................................................................................................................71
DNS2 ........................................................................................................................71
4.2.2.4 VLAN ...........................................................................................................................71
Setting Mode .............................................................................................................71
VLAN ID ....................................................................................................................72
VLAN Priority ............................................................................................................72
4.2.3 VoIP Status ....................................................................................................................72
4.2.3.1 VoIP Status ..................................................................................................................72
Phone Number ..........................................................................................................72
VoIP Status ...............................................................................................................72
4.3 Network ............................................................................................................................73
4.3.1 Basic Network Settings ..................................................................................................73
4.3.1.1 IP Addressing Mode ....................................................................................................74
IP Addressing Mode ..................................................................................................74
4.3.1.2 IPv4 .............................................................................................................................74
Connection Mode ......................................................................................................74
DHCP Host Name .....................................................................................................75
IP Address ................................................................................................................75
Subnet Mask .............................................................................................................75
Default Gateway .......................................................................................................75
Auto DNS via DHCP .................................................................................................76
DNS1 ........................................................................................................................76
DNS2 ........................................................................................................................76
4.3.1.3 IPv6 .............................................................................................................................76
Connection Mode ......................................................................................................76
IP Address ................................................................................................................77
Prefix .........................................................................................................................77
Default Gateway .......................................................................................................77
Auto DNS via DHCP .................................................................................................78
DNS1 ........................................................................................................................78
DNS2 ........................................................................................................................78
4.3.2 Ethernet Port Settings ....................................................................................................78
4.3.2.1 Link Speed/Duplex Mode ............................................................................................79
LAN Port ...................................................................................................................79
4.3.2.2 LLDP ............................................................................................................................79
Enable LLDP .............................................................................................................79
Packet Interval ..........................................................................................................80
4.3.2.3 VLAN ...........................................................................................................................80
Enable VLAN ............................................................................................................80
VLAN ID ....................................................................................................................80
Priority .......................................................................................................................81
4.3.3 HTTP Client Settings ......................................................................................................81
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4.3.3.1 HTTP Client .................................................................................................................81
HTTP Version ...........................................................................................................81
HTTP User Agent ......................................................................................................81
Authentication ID .......................................................................................................82
Authentication Password ..........................................................................................82
4.3.3.2 Proxy Server ................................................................................................................82
Enable Proxy .............................................................................................................82
Proxy Server Address ...............................................................................................83
Proxy Server Port ......................................................................................................83
4.3.4 STUN Settings ................................................................................................................83
4.3.4.1 STUN ...........................................................................................................................83
Server Address .........................................................................................................83
Port ...........................................................................................................................84
Binding Interval .........................................................................................................84
4.3.5 LDAP Settings ................................................................................................................84
4.3.5.1 LDAP ...........................................................................................................................84
Enable LDAP ............................................................................................................84
Server Address .........................................................................................................85
Port ...........................................................................................................................85
User ID ......................................................................................................................85
Password ..................................................................................................................85
Max Hits ....................................................................................................................85
Name Filter ...............................................................................................................86
Number Filter ............................................................................................................86
Name Attributes ........................................................................................................86
Number Attributes .....................................................................................................86
Display Name ............................................................................................................86
Enable DNS SRV lookup ..........................................................................................87
4.3.6 XML Application Settings ...............................................................................................87
4.3.6.1 XML Application ...........................................................................................................87
Enable XMLAPP .......................................................................................................87
User ID ......................................................................................................................87
Password ..................................................................................................................88
Local XML Port .........................................................................................................88
4.3.6.2 XML Phonebook ..........................................................................................................88
LDAP URL ................................................................................................................88
User ID ......................................................................................................................88
Password ..................................................................................................................89
Max Hits ....................................................................................................................89
4.4 System .............................................................................................................................89
4.4.1 Language Settings .........................................................................................................89
4.4.1.1 Selectable Language ...................................................................................................90
IP Phone ...................................................................................................................90
Web Language .........................................................................................................90
4.4.1.2 Language Settings .......................................................................................................91
IP Phone ...................................................................................................................91
Web Language .........................................................................................................91
4.4.2 User Password Settings .................................................................................................92
4.4.2.1 User Password ............................................................................................................93
Current Password .....................................................................................................93
New Password ..........................................................................................................93
Confirm New Password ............................................................................................93
4.4.3 Admin Password Settings ..............................................................................................93
4.4.3.1 Admin Password ..........................................................................................................94
Current Password .....................................................................................................94
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New Password ..........................................................................................................94
Confirm New Password ............................................................................................94
4.4.4 Time Adjust Settings ......................................................................................................95
4.4.4.1 Synchronization ...........................................................................................................95
Server Address .........................................................................................................95
Synchronization Interval ............................................................................................95
4.4.4.2 Time Zone ...................................................................................................................95
Time Zone .................................................................................................................95
4.4.4.3 Daylight Saving Time (Summer Time) .........................................................................96
Enable DST (Enable Summer Time) ........................................................................96
DST Offset (Summer Time Offset) ............................................................................96
4.4.4.4 Start Day and Time of DST (Start Day and Time of Summer Time) ...........................96
Month ........................................................................................................................96
Day of Week .............................................................................................................97
Time ..........................................................................................................................97
4.4.4.5 End Day and Time of DST (End Day and Time of Summer Time) ..............................97
Month ........................................................................................................................97
Day of Week .............................................................................................................98
Time ..........................................................................................................................99
4.4.5 Advanced Settings .........................................................................................................99
4.4.5.1 Soft Key during IDLE Status ........................................................................................99
Soft Key A (Left) ........................................................................................................99
Soft Key B (Center) ...................................................................................................99
Soft Key C (Right) ...................................................................................................100
4.4.5.2 IP Phone ....................................................................................................................100
Enable Admin Ability ...............................................................................................100
Enable IP Phone Lock ............................................................................................100
Password for Unlocking ..........................................................................................100
4.5 VoIP ................................................................................................................................101
4.5.1 SIP Settings ..................................................................................................................101
4.5.1.1 User Agent .................................................................................................................101
User Agent ..............................................................................................................101
4.5.1.2 NAT Identity ...............................................................................................................102
Enable Rport (RFC 3581) .......................................................................................102
Enable Port Punching for SIP .................................................................................102
Enable Port Punching for RTP ................................................................................102
4.5.2 SIP Settings [Line 1] .....................................................................................................103
4.5.2.1 Basic ..........................................................................................................................103
Phone Number ........................................................................................................103
Registrar Server Address ........................................................................................103
Registrar Server Port ..............................................................................................104
Proxy Server Address .............................................................................................104
Proxy Server Port ....................................................................................................104
Presence Server Address .......................................................................................104
Presence Server Port ..............................................................................................104
Outbound Proxy Server Address ............................................................................105
Outbound Proxy Server Port ...................................................................................105
Service Domain .......................................................................................................105
Authentication ID .....................................................................................................105
Authentication Password ........................................................................................105
4.5.2.2 Advanced ...................................................................................................................106
SIP Packet QoS (DSCP) .........................................................................................106
Enable DNS SRV lookup ........................................................................................106
SRV lookup Prefix for UDP .....................................................................................106
SRV lookup Prefix for TCP .....................................................................................107
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SRV lookup Prefix for TLS ......................................................................................107
Local SIP Port .........................................................................................................107
SIP URI ...................................................................................................................107
T1 Timer ..................................................................................................................108
T2 Timer ..................................................................................................................108
REGISTER Expires Timer ......................................................................................108
Enable Session Timer (RFC 4028) .........................................................................109
Session Timer Method ............................................................................................109
Enable 100rel (RFC 3262) ......................................................................................109
Enable SSAF (SIP Source Address Filter) .............................................................109
Enable c=0.0.0.0 Hold (RFC 2543) .........................................................................110
Transport Protocol ..................................................................................................110
TLS Mode ...............................................................................................................110
4.5.3 VoIP Settings ................................................................................................................111
4.5.3.1 RTP ...........................................................................................................................111
RTP Packet Time ....................................................................................................111
Minimum RTP Port Number ....................................................................................111
Maximum RTP Port Number ...................................................................................111
Telephone-event Payload Type ..............................................................................112
4.5.3.2 Voice Quality Report ..................................................................................................112
Server Address .......................................................................................................112
Port .........................................................................................................................112
Enable PUBLISH ....................................................................................................112
Alert Report Trigger ................................................................................................113
Threshold MOS-LQ (Critical) ..................................................................................113
Threshold MOS-LQ (Warning) ................................................................................113
Threshold Delay (Critical) .......................................................................................113
Threshold Delay (Warning) .....................................................................................113
4.5.4 VoIP Settings [Line 1] ...................................................................................................114
4.5.4.1 Basic ..........................................................................................................................114
G.722 (Enable) ........................................................................................................114
G.722 (Priority) ........................................................................................................114
PCMA (Enable) .......................................................................................................115
PCMA (Priority) .......................................................................................................115
G.729A (Enable) .....................................................................................................115
G.729A (Priority) .....................................................................................................115
PCMU (Enable) .......................................................................................................115
PCMU (Priority) .......................................................................................................116
DTMF Type .............................................................................................................116
4.5.4.2 Advanced ...................................................................................................................116
RTP Packet QoS (DSCP) .......................................................................................116
RTCP Packet QoS (DSCP) .....................................................................................116
Enable RTCP ..........................................................................................................117
Enable RTCP-XR ....................................................................................................117
RTCP&RTCP-XR Interval .......................................................................................117
SRTP Mode ............................................................................................................117
Enable Mixed SRTP & RTP by Conference ...........................................................118
Enable Mixed SRTP & RTP by Transfer .................................................................118
4.6 Telephone ......................................................................................................................118
4.6.1 Call Control ...................................................................................................................119
4.6.1.1 Call Control ................................................................................................................119
Send SUBSCRIBE to Voice Mail Server ................................................................119
Conference Server URI ...........................................................................................119
First-digit Timeout ...................................................................................................120
Inter-digit Timeout ...................................................................................................120
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Timer for Dial Plan ..................................................................................................120
Enable # Key as delimiter .......................................................................................120
International Call Prefix ...........................................................................................121
Country Calling Code ..............................................................................................121
National Access Code .............................................................................................121
Call Park Number ....................................................................................................121
Enable Call Park Key ..............................................................................................121
Park Retrieve Number ............................................................................................122
Park Retrieve Soft Key ............................................................................................122
Directed Call Pickup ................................................................................................122
4.6.1.2 Emergency Call Phone Numbers ..............................................................................122
1–5 ..........................................................................................................................122
4.6.1.3 Call Rejection Phone Numbers .................................................................................123
1–30 ........................................................................................................................123
4.6.2 Call Control [Line 1] ......................................................................................................123
4.6.2.1 Call Features .............................................................................................................123
Display Name ..........................................................................................................123
Voice Mail Access Number .....................................................................................124
Enable Anonymous Call .........................................................................................124
Enable Block Anonymous Call ................................................................................124
Enable Do Not Disturb ............................................................................................124
Enable Call Waiting .................................................................................................125
Enable Call Forwarding Always ..............................................................................125
Forwarding Number (Always) .................................................................................125
Enable Call Forwarding Busy .................................................................................125
Forwarding Number (Busy) .....................................................................................125
Enable Call Forwarding No Answer ........................................................................126
Forwarding Number (No Answer) ...........................................................................126
Ring Counts (No Answer) .......................................................................................126
Enable Shared Call .................................................................................................126
Enable Key Synchronization ...................................................................................127
Enable Call Park Notification ..................................................................................127
MoH Server URI ......................................................................................................127
Resource List URI ...................................................................................................127
4.6.2.2 Dial Plan ....................................................................................................................128
Dial Plan (max 1000 columns) ................................................................................128
Call Even If Dial Plan Does Not Match ...................................................................128
4.6.3 Hotline Settings ............................................................................................................128
4.6.3.1 Hotline .......................................................................................................................129
Enable .....................................................................................................................129
Hotline Number .......................................................................................................129
Hotline Delay ...........................................................................................................129
4.6.4 Program Key (No. 1–2) ................................................................................................129
Type ...........................................................................................................................130
Parameter ..................................................................................................................130
4.6.5 Tone Settings ...............................................................................................................130
4.6.5.1 Dial Tone ...................................................................................................................130
Tone Frequencies ...................................................................................................130
Tone Timings ..........................................................................................................131
4.6.5.2 Busy Tone .................................................................................................................131
Tone Frequencies ...................................................................................................131
Tone Timings ..........................................................................................................132
4.6.5.3 Ringing Tone .............................................................................................................132
Tone Frequencies ...................................................................................................132
Tone Timings ..........................................................................................................132
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4.6.5.4 Stutter Tone ...............................................................................................................133
Tone Frequencies ...................................................................................................133
Tone Timings ..........................................................................................................133
4.6.5.5 Reorder Tone ............................................................................................................133
Tone Frequencies ...................................................................................................133
Tone Timings ..........................................................................................................134
4.6.6 Import Phonebook ........................................................................................................134
4.6.6.1 Import Phonebook .....................................................................................................134
File Name ................................................................................................................134
4.6.7 Export Phonebook ........................................................................................................135
4.6.7.1 Export Phonebook .....................................................................................................135
Export Phonebook ..................................................................................................135
4.7 Maintenance ..................................................................................................................135
4.7.1 Provisioning Maintenance ............................................................................................136
4.7.1.1 Provisioning Maintenance .........................................................................................136
Standard File URL ..................................................................................................136
Product File URL .....................................................................................................136
Master File URL ......................................................................................................136
Cyclic Auto Resync .................................................................................................137
Resync Interval .......................................................................................................137
Time Resync ...........................................................................................................137
Header Value for Resync Event .............................................................................137
4.7.2 Firmware Maintenance .................................................................................................138
4.7.2.1 Firmware Maintenance ..............................................................................................138
Enable Firmware Update ........................................................................................138
Firmware File URL ..................................................................................................138
4.7.3 Upgrade Firmware ........................................................................................................139
4.7.3.1 Upgrade Firmware .....................................................................................................139
Firmware File URL ..................................................................................................139
4.7.4 Export Logging File ......................................................................................................139
4.7.4.1 Export Logging File ....................................................................................................139
Logging File Type ...................................................................................................139
4.7.5 Reset to Defaults ..........................................................................................................140
4.7.6 Restart ..........................................................................................................................140
5 Configuration File Programming ........................................................143
5.1 Configuration File Parameter List ...............................................................................144
5.2 General Information on the Configuration Files ........................................................159
5.2.1 Configuration File Parameters ......................................................................................159
5.2.2 Characters Available for String Values .........................................................................160
5.3 System Settings ............................................................................................................161
5.3.1 System Settings ...........................................................................................................161
FACTORY_RESET_ENABLE ...................................................................................161
5.3.2 Basic Network Settings ................................................................................................161
IP_ADDR_MODE ......................................................................................................161
CONNECTION_TYPE ...............................................................................................161
STATIC_IP_ADDRESS .............................................................................................161
STATIC_SUBNET .....................................................................................................162
STATIC_GATEWAY ..................................................................................................162
USER_DNS1_ADDR .................................................................................................163
USER_DNS2_ADDR .................................................................................................163
DHCP_DNS_ENABLE ...............................................................................................163
DHCP_HOST_NAME ................................................................................................164
DHCP_VENDOR_CLASS .........................................................................................164
CONNECTION_TYPE_IPV6 .....................................................................................164
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STATIC_IP_ADDRESS_IPV6 ...................................................................................164
PREFIX_IPV6 ............................................................................................................164
STATIC_GATEWAY_IPV6 ........................................................................................165
USER_DNS1_ADDR_IPV6 .......................................................................................165
USER_DNS2_ADDR_IPV6 .......................................................................................165
DHCP_DNS_ENABLE_IPV6 .....................................................................................165
5.3.3 Ethernet Port Settings ..................................................................................................166
PHY_MODE_LAN .....................................................................................................166
VLAN_ENABLE .........................................................................................................166
VLAN_ID_IP_PHONE ...............................................................................................166
VLAN_PRI_IP_PHONE .............................................................................................167
LLDP_ENABLE .........................................................................................................167
LLDP_INTERVAL ......................................................................................................167
5.3.4 Pre-Provisioning Settings .............................................................................................168
SIPPNP_PROV_ENABLE .........................................................................................168
OPTION66_ENABLE .................................................................................................168
OPTION159_PROV_ENABLE ..................................................................................168
OPTION160_PROV_ENABLE ..................................................................................168
DHCPV6_OPTION17_PROV_ENABLE ....................................................................169
5.3.5 Provisioning Settings ....................................................................................................169
CFG_STANDARD_FILE_PATH ................................................................................169
CFG_PRODUCT_FILE_PATH ..................................................................................169
CFG_MASTER_FILE_PATH .....................................................................................169
CFG_CYCLIC ............................................................................................................170
CFG_CYCLIC_INTVL ................................................................................................170
CFG_RESYNC_TIME ...............................................................................................170
CFG_RTRY_INTVL ...................................................................................................170
CFG_RESYNC_FROM_SIP ......................................................................................171
CFG_RESYNC_ACTION ..........................................................................................171
CFG_FILE_KEY2 ......................................................................................................171
CFG_FILE_KEY3 ......................................................................................................172
CFG_FILE_KEY_LENGTH ........................................................................................172
CFG_ROOT_CERTIFICATE_PATH ..........................................................................172
CFG_CLIENT_CERT_PATH .....................................................................................172
CFG_PKEY_PATH ....................................................................................................173
HTTP_SSL_VERIFY .................................................................................................173
5.3.6 Firmware Update Settings ............................................................................................173
FIRM_UPGRADE_ENABLE ......................................................................................173
FIRM_FILE_PATH .....................................................................................................174
FIRM_VERSION ........................................................................................................174
5.3.7 HTTP Settings ..............................................................................................................174
HTTP_VER ................................................................................................................174
HTTP_USER_AGENT ...............................................................................................175
HTTP_AUTH_ID ........................................................................................................175
HTTP_AUTH_PASS ..................................................................................................175
HTTP_PROXY_ENABLE ..........................................................................................175
HTTP_PROXY_ADDR ..............................................................................................176
HTTP_PROXY_PORT ...............................................................................................176
HTTP_PROXY_ID .....................................................................................................176
HTTP_PROXY_PASS ...............................................................................................176
5.3.8 HTTPD/WEB Settings ..................................................................................................177
HTTPD_LISTEN_PORT ............................................................................................177
HTTPD_PORTOPEN_AUTO ....................................................................................177
HTTPD_PORTCLOSE_TM .......................................................................................177
USER_ID ...................................................................................................................177
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USER_PASS .............................................................................................................178
ADMIN_ID .................................................................................................................178
ADMIN_PASS ...........................................................................................................178
5.3.9 TR-069 Settings ...........................................................................................................179
ACS_URL ..................................................................................................................179
ACS_USER_ID ..........................................................................................................179
ACS_PASS ................................................................................................................179
PERIODIC_INFORM_ENABLE .................................................................................179
PERIODIC_INFORM_INTERVAL .............................................................................180
PERIODIC_INFORM_TIME .......................................................................................180
CON_REQ_USER_ID ...............................................................................................180
CON_REQ_PASS .....................................................................................................181
ANNEX_G_STUN_ENABLE .....................................................................................181
ANNEX_G_STUN_SERV_ADDR ..............................................................................181
ANNEX_G_STUN_SERV_PORT ..............................................................................182
ANNEX_G_STUN_USER_ID ....................................................................................182
ANNEX_G_STUN_PASS ..........................................................................................182
ANNEX_G_STUN_MAX_KEEP_ALIVE ....................................................................182
ANNEX_G_STUN_MIN_KEEP_ALIVE .....................................................................183
UDP_CON_REQ_ADDR_NOTIFY_LIMIT .................................................................183
5.3.10 XML Settings ................................................................................................................183
XMLAPP_ENABLE ....................................................................................................183
XMLAPP_USERID ....................................................................................................184
XMLAPP_USERPASS ..............................................................................................184
XMLAPP_LDAP_URL ...............................................................................................184
XMLAPP_LDAP_USERID .........................................................................................184
XMLAPP_LDAP_USERPASS ...................................................................................185
XMLAPP_NPB_SEARCH_TIMER ............................................................................185
XMLAPP_LDAP_MAXRECORD ...............................................................................185
XML_HTTPD_PORT .................................................................................................185
XML_ERROR_INFORMATION .................................................................................185
5.3.11 LDAP Settings ..............................................................................................................186
LDAP_ENABLE .........................................................................................................186
LDAP_DNSSRV_ENABLE ........................................................................................186
LDAP_SERVER ........................................................................................................186
LDAP_SERVER_PORT ............................................................................................186
LDAP_MAXRECORD ................................................................................................187
LDAP_NUMB_SEARCH_TIMER ..............................................................................187
LDAP_NAME_SEARCH_TIMER ...............................................................................187
LDAP_USERID ..........................................................................................................187
LDAP_PASSWORD ..................................................................................................187
LDAP_NAME_FILTER ..............................................................................................188
LDAP_NUMB_FILTER ..............................................................................................188
LDAP_NAME_ATTRIBUTE .......................................................................................188
LDAP_NUMB_ATTRIBUTE .......................................................................................188
LDAP_BASEDN ........................................................................................................189
LDAP_SSL_VERIFY .................................................................................................189
LDAP_ROOT_CERT_PATH .....................................................................................189
LDAP_CLIENT_CERT_PATH ...................................................................................189
LDAP_PKEY_PATH ..................................................................................................189
5.3.12 Call Center Settings .....................................................................................................190
HOTELING_USERID_n .............................................................................................190
HOTELING_PASSWORD_n .....................................................................................190
5.3.13 SNMP Settings .............................................................................................................190
SNMP_ENABLE ........................................................................................................190
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SNMP_TRUST_IP .....................................................................................................191
SNMP_TRUST_PORT ..............................................................................................191
SNMP_RO_COMMUNITY_STRING .........................................................................191
SNMP_SECURITY_TYPE .........................................................................................191
SNMP_SECURITY_USER ........................................................................................191
SNMP_AUTH_TYPE .................................................................................................192
SNMP_AUTH_PASSWORD .....................................................................................192
SNMP_ENCRYPT_TYPE ..........................................................................................192
SNMP_ENCRYPT_PASSWORD ..............................................................................192
5.3.14 NTP Settings ................................................................................................................192
NTP_ADDR ...............................................................................................................192
TIME_SYNC_INTVL ..................................................................................................193
TIME_QUERY_INTVL ...............................................................................................193
5.3.15 Time Settings ...............................................................................................................193
LOCAL_TIME_ZONE_POSIX ...................................................................................193
TIME_ZONE ..............................................................................................................194
DST_ENABLE ...........................................................................................................194
DST_OFFSET ...........................................................................................................195
DST_START_MONTH ...............................................................................................195
DST_START_ORDINAL_DAY ..................................................................................195
DST_START_DAY_OF_WEEK .................................................................................196
DST_START_TIME ...................................................................................................196
DST_STOP_MONTH ................................................................................................197
DST_STOP_ORDINAL_DAY ....................................................................................197
DST_STOP_DAY_OF_WEEK ...................................................................................197
DST_STOP_TIME .....................................................................................................198
5.3.16 Network Phonebook (Common) ...................................................................................198
ONLY_NPB_ENABLE ...............................................................................................198
NETWORK_SEARCH_ENABLE ...............................................................................198
5.3.17 Language Settings .......................................................................................................199
AVAILABLE_LANGUAGE .........................................................................................199
DEFAULT_LANGUAGE ............................................................................................199
LANGUAGE_PATHx .................................................................................................199
LANGUAGE_VERx ...................................................................................................199
AVAILABLE_LANGUAGE_WEB ...............................................................................200
WEB_LANGUAGE ....................................................................................................200
WEB_LANGUAGE_PATHx .......................................................................................200
WEB_LANGUAGE_VERx .........................................................................................200
5.3.18 NAT Settings ................................................................................................................201
STUN_SERV_ADDR .................................................................................................201
STUN_SERV_PORT .................................................................................................201
STUN_2NDSERV_ADDR ..........................................................................................201
STUN_2NDSERV_PORT ..........................................................................................201
STUN_INTVL .............................................................................................................201
SIP_ADD_RPORT .....................................................................................................202
PORT_PUNCH_INTVL ..............................................................................................202
RTP_PORT_PUNCH_INTVL ....................................................................................202
5.3.19 SIP Settings ..................................................................................................................202
SIP_USER_AGENT ..................................................................................................202
PHONE_NUMBER_n ................................................................................................203
SIP_URI_n .................................................................................................................203
SIP_RGSTR_ADDR_n ..............................................................................................204
SIP_RGSTR_PORT_n ..............................................................................................204
SIP_PRXY_ADDR_n .................................................................................................204
SIP_PRXY_PORT_n .................................................................................................204
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SIP_PRSNC_ADDR_n ..............................................................................................205
SIP_PRSNC_PORT_n ..............................................................................................205
SIP_OUTPROXY_ADDR_n ......................................................................................205
SIP_OUTPROXY_PORT_n .......................................................................................205
SIP_SVCDOMAIN_n .................................................................................................206
SIP_AUTHID_n .........................................................................................................206
SIP_PASS_n .............................................................................................................206
SIP_SRC_PORT_n ...................................................................................................207
DSCP_SIP_n .............................................................................................................207
SIP_DNSSRV_ENA_n ..............................................................................................207
SIP_UDP_SRV_PREFIX_n .......................................................................................208
SIP_TCP_SRV_PREFIX_n .......................................................................................208
REG_EXPIRE_TIME_n .............................................................................................208
REG_INTERVAL_RATE_n ........................................................................................209
REG_RTX_INTVL_n .................................................................................................209
USE_DEL_REG_OPEN_n ........................................................................................209
USE_DEL_REG_CLOSE_n ......................................................................................209
SIP_SESSION_TIME_n ............................................................................................210
SIP_SESSION_METHOD_n .....................................................................................210
SIP_TIMER_T1_n .....................................................................................................210
SIP_TIMER_T2_n .....................................................................................................210
SIP_TIMER_T4_n .....................................................................................................211
SIP_TIMER_B_n .......................................................................................................211
SIP_TIMER_D_n .......................................................................................................211
SIP_TIMER_F_n .......................................................................................................212
SIP_TIMER_H_n .......................................................................................................212
SIP_TIMER_J_n ........................................................................................................212
SIP_100REL_ENABLE_n ..........................................................................................212
SIP_18X_RTX_INTVL_n ...........................................................................................213
SIP_SUBS_EXPIRE_n ..............................................................................................213
SUB_INTERVAL_RATE_n ........................................................................................213
SUB_RTX_INTVL_n ..................................................................................................214
SIP_P_PREFERRED_ID_n .......................................................................................214
SIP_PRIVACY_n .......................................................................................................214
ADD_USER_PHONE_n ............................................................................................214
SIP_ANM_DISPNAME_n ..........................................................................................215
SIP_ANM_USERNAME_n ........................................................................................215
SIP_ANM_HOSTNAME_n ........................................................................................215
SIP_DETECT_SSAF_n .............................................................................................216
SIP_RCV_DET_HEADER_n .....................................................................................216
SIP_RCV_DET_REQURI_n ......................................................................................216
SIP_CONTACT_ON_ACK_n .....................................................................................217
VOICE_MESSAGE_AVAILABLE ..............................................................................217
SIP_INVITE_EXPIRE_n ............................................................................................217
SIP_FOVR_NORSP_n ..............................................................................................217
SIP_FOVR_MAX_n ...................................................................................................218
SIP_FOVR_MODE_n ................................................................................................218
SIP_FOVR_DURATION_n ........................................................................................218
SIP_ADD_ROUTE_n .................................................................................................219
SIP_REQURI_PORT_n .............................................................................................219
ADD_EXPIRES_HEADER_n ....................................................................................219
ADD_TRANSPORT_UDP_n .....................................................................................220
SIP_ADD_DIVERSION_n .........................................................................................220
TRANSFER_RECALL_TIM .......................................................................................220
SIGNAL_COMPRESSION_n ....................................................................................220
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MAX_BREADTH_n ....................................................................................................221
MUTIPART_BOUNDARY_DELIMITTER_n ..............................................................221
RFC5626_KEEPALIVE_ENABLE_n .........................................................................221
RINGTONE_183_180_ENABLE_n ...........................................................................221
SIP_403_REG_SUB_RTX_n ....................................................................................221
SIP_FORK_MODE_n ................................................................................................222
AKA_AUTHENTICATION_ENABLE_n ......................................................................222
RFC2543_HOLD_ENABLE_n ...................................................................................222
SIP_HOLD_ATTRIBUTE_n .......................................................................................223
SDP_USER_ID_n ......................................................................................................223
TELEVENT_PAYLOAD .............................................................................................223
HOLD_SOUND_PATH_n ..........................................................................................223
KEEP_EARLYMEDIA_n ............................................................................................224
RFC3327_SUPPORT_PATH ....................................................................................224
RFC4244_SUPPORT_HISTORY ..............................................................................224
RFC3319_SUPPORT_JOIN ......................................................................................225
RFC6947_DRAFT08_ALTC ......................................................................................225
RFC5627_SUPPORT_GRUU_n ...............................................................................225
ESCAPECODE_CONVERSION ...............................................................................225
5.3.20 SIP-TLS Settings ..........................................................................................................225
SIP_TRANSPORT_n .................................................................................................225
SIP_TLS_MODE_n ...................................................................................................226
SIP_TLS_RECONNECT_n .......................................................................................226
SIP_TLS_SRV_PREFIX_n ........................................................................................226
SIP_TLS_VERIFY_n .................................................................................................227
SIP_TLS_ROOT_CERT_PATH ................................................................................227
SIP_TLS_CLIENT_CERT_PATH ..............................................................................227
SIP_TLS_PKEY_PATH .............................................................................................227
5.3.21 CODEC Settings ..........................................................................................................227
CODEC_G729_PARAM_n ........................................................................................227
CODEC_ENABLEx_n ................................................................................................228
CODEC_PRIORITYx_n .............................................................................................228
5.3.22 DTMF Settings .............................................................................................................229
DTMF_METHOD_n ...................................................................................................229
OUTBANDDTMF_VOL ..............................................................................................229
INBANDDTMF_VOL ..................................................................................................230
DTMF_SIGNAL_LEN ................................................................................................230
DTMF_INTDIGIT_TIM ...............................................................................................230
5.3.23 RTP/RTCP/RTCP-XR Settings ....................................................................................230
DSCP_RTP_n ...........................................................................................................230
DSCP_RTCP_n .........................................................................................................230
MAX_DELAY_n .........................................................................................................231
MIN_DELAY_n ..........................................................................................................231
NOM_DELAY_n ........................................................................................................231
RTP_PORT_MIN .......................................................................................................232
RTP_PORT_MAX ......................................................................................................232
RTP_PTIME ..............................................................................................................232
RTP_TARGET_CHECK ............................................................................................232
RTCP_ENABLE_n .....................................................................................................233
RTCP_INTVL_n .........................................................................................................233
RTCP_SEND_BY_SDP_n .........................................................................................233
RTP_CLOSE_ENABLE_n .........................................................................................234
RTCPXR_ENABLE_n ................................................................................................234
5.3.24 SRTP Settings ..............................................................................................................234
SRTP_CONNECT_MODE_n ....................................................................................234
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SRTP_MIX_CONFERENCE_ENABLE_n .................................................................234
SRTP_MIX_TRANSFER_ENABLE_n .......................................................................235
SRTP_HELD_CALL_RTP_ENABLE .........................................................................235
5.3.25 VQ Report by PUBLISH ...............................................................................................235
VQREPORT_COLLECTOR_ADDRESS ...................................................................235
VQREPORT_COLLECTOR_PORT ..........................................................................236
VQREPORT_SEND ..................................................................................................236
ALERT_REPORT_TRIGGER ....................................................................................236
ALERT_REPORT_MOSQ_CRITICAL .......................................................................236
ALERT_REPORT_MOSQ_WARNING ......................................................................237
ALERT_REPORT_DELAY_CRITICAL ......................................................................237
ALERT_REPORT_DELAY_WARNING .....................................................................237
VQREPORT_SIGNAL_COMPRESSION ..................................................................237
5.3.26 Telephone Settings ......................................................................................................238
POWER_ON_DISPLAY_LOGO_PATH ....................................................................238
FIRSTDIGIT_TIM .......................................................................................................238
INTDIGIT_TIM ...........................................................................................................238
POUND_KEY_DELIMITER_ENABLE .......................................................................238
RINGTONE_SETTING_n ..........................................................................................239
DISPLAY_NAME_REPLACE ....................................................................................239
NUMBER_MATCHING_LOWER_DIGIT ...................................................................239
NUMBER_MATCHING_UPPER_DIGIT ....................................................................239
FLASH_RECALL_TERMINATE ................................................................................239
FLASHHOOK_CONTENT_TYPE ..............................................................................240
NUM_PLAN_PARKING .............................................................................................240
CALLPARK_KEY_ENABLE ......................................................................................240
NUM_PLAN_PARK_RETRIEVING ...........................................................................240
IDLE_SOFT_KEY_PARK_RETRIEVING ..................................................................241
HOLD_RECALL_TIM ................................................................................................241
HOLD_TRANSFER_OPERATION ............................................................................241
ONHOOK_TRANSFER_ENABLE .............................................................................241
ONHOOK_HOLD_TRNS_ENABLE ...........................................................................242
BLIND_TRANSFER_ENABLE ..................................................................................242
SYS_LOCK_ENABLE ...............................................................................................242
SYS_LOCK_PASSWORD .........................................................................................242
PAUSE_INPUT_ENABLE .........................................................................................243
NUM_PLAN_PICKUP_DIRECT ................................................................................243
5.3.27 Flexible Button Settings ................................................................................................243
FLEX_BUTTON_FACILITY_ACTx ............................................................................243
FLEX_BUTTON_FACILITY_ARGx ...........................................................................243
FLEX_BUTTON_QUICK_DIALx ................................................................................244
5.3.28 Tone Settings ...............................................................................................................244
OUTSIDE_DIAL_TONE_FRQ ...................................................................................244
OUTSIDE_DIAL_TONE_GAIN ..................................................................................244
OUTSIDE_DIAL_TONE_RPT ...................................................................................244
OUTSIDE_DIAL_TONE_TIMING ..............................................................................245
CONFIRMATION_TONE5_FRQ ...............................................................................245
CONFIRMATION_TONE5_GAIN ..............................................................................245
REORDER_TONE_ENABLE ....................................................................................245
TONE_LEN_DISCONNECT ......................................................................................245
DIAL_TONE1_FRQ ...................................................................................................246
DIAL_TONE1_GAIN ..................................................................................................246
DIAL_TONE1_RPT ...................................................................................................246
DIAL_TONE1_TIMING ..............................................................................................246
DIAL_TONE2_FRQ ...................................................................................................247
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DIAL_TONE2_GAIN ..................................................................................................247
DIAL_TONE2_RPT ...................................................................................................247
DIAL_TONE2_TIMING ..............................................................................................247
DIAL_TONE4_FRQ ...................................................................................................248
DIAL_TONE4_GAIN ..................................................................................................248
DIAL_TONE4_RPT ...................................................................................................248
DIAL_TONE4_TIMING ..............................................................................................248
BUSY_TONE_FRQ ...................................................................................................249
BUSY_TONE_GAIN ..................................................................................................249
BUSY_TONE_RPT ....................................................................................................249
BUSY_TONE_TIMING ..............................................................................................250
REORDER_TONE_FRQ ...........................................................................................250
REORDER_TONE_GAIN ..........................................................................................250
REORDER_TONE_RPT ...........................................................................................250
REORDER_TONE_TIMING ......................................................................................251
RINGBACK_TONE_FRQ ..........................................................................................251
RINGBACK_TONE_GAIN .........................................................................................251
RINGBACK_TONE_RPT ...........................................................................................251
RINGBACK_TONE_TIMING .....................................................................................252
HOLD_ALARM_FRQ .................................................................................................252
HOLD_ALARM_GAIN ...............................................................................................252
CW_TONE1_FRQ .....................................................................................................252
CW_TONE1_GAIN ....................................................................................................253
HOLD_TONE_FRQ ...................................................................................................253
HOLD_TONE_GAIN ..................................................................................................253
BELL_CORE_PATTERN1_TIMING ..........................................................................253
BELL_CORE_PATTERN2_TIMING ..........................................................................253
BELL_CORE_PATTERN3_TIMING ..........................................................................254
BELL_CORE_PATTERN4_TIMING ..........................................................................254
BELL_CORE_PATTERN5_TIMING ..........................................................................254
5.3.29 Call Control Settings .....................................................................................................255
ANONYMOUS_CALL_ENABLE_n ............................................................................255
BLOCK_ANONYMOUS_CALL_ENABLE_n ..............................................................255
HOTLINE_ENABLE ...................................................................................................255
HOTLINE_NUMBER .................................................................................................256
HOTLINE_TIM ...........................................................................................................256
DISPLAY_NAME_n ...................................................................................................256
VM_SUBSCRIBE_ENABLE ......................................................................................256
VM_NUMBER_n ........................................................................................................257
DIAL_PLAN_n ...........................................................................................................257
DIAL_PLAN_NOT_MATCH_ENABLE_n ...................................................................257
MACRODIGIT_TIM ....................................................................................................258
INTERNATIONAL_ACCESS_CODE .........................................................................258
COUNTRY_CALLING_CODE ...................................................................................258
NATIONAL_ACCESS_CODE ...................................................................................259
IDLE_SOFT_KEY_A .................................................................................................259
IDLE_SOFT_KEY_B .................................................................................................259
IDLE_SOFT_KEY_C .................................................................................................260
ADMIN_ABILITY_ENABLE .......................................................................................260
EMERGENCY_CALLx ...............................................................................................260
CALL_REJECTIONx .................................................................................................260
CALLPARK_NOTIFICATION_ENABLE_n ................................................................261
SHARED_CALL_ENABLE_n ....................................................................................261
FWD_DND_SYNCHRO_ENABLE_n ........................................................................261
MOH_SERVER_URI_n .............................................................................................262
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FWD_DND_CONTROL_ENABLE .............................................................................262
FWD_DND_SYNCHRO_MODE ................................................................................262
HOLD_AND_CALL_ENABLE ....................................................................................263
AUTO_CALL_HOLD ..................................................................................................263
SIP_RESPONSE_CODE_DND .................................................................................263
SIP_RESPONSE_CODE_CALL_REJECT ...............................................................263
CW_ENABLE_n ........................................................................................................263
RETURN_VOL_SET_DEFAULT_ENABLE ...............................................................264
CONFERENCE_SERVER_URI ................................................................................264
RESOURCELIST_URI_n ..........................................................................................264
5.3.30 Logging Settings ...........................................................................................................265
SYSLOG_ADDR ........................................................................................................265
SYSLOG_PORT ........................................................................................................265
LOGGING_LEVEL_DNS ...........................................................................................265
LOGGING_LEVEL_NW1 ...........................................................................................265
LOGGING_LEVEL_FILE ...........................................................................................265
LOGGING_LEVEL_SIP .............................................................................................266
LOGGING_LEVEL_TR069 ........................................................................................266
LOGGING_LEVEL_STUN .........................................................................................266
LOGGING_LEVEL_NW2 ...........................................................................................266
LOGGING_LEVEL_CFGPARSE ...............................................................................266
6 Useful Telephone Functions ...............................................................267
6.1 Phonebook Import and Export .....................................................................................268
6.1.1 Import/Export Operation ...............................................................................................270
6.1.2 Editing with Microsoft Excel ..........................................................................................271
6.1.3 Exporting Data from Microsoft Outlook ........................................................................273
6.2 Dial Plan .........................................................................................................................274
6.2.1 Dial Plan Settings .........................................................................................................274
7 Firmware Update ..................................................................................277
7.1 Firmware Server Setup .................................................................................................278
7.2 Firmware Update Settings ............................................................................................278
7.3 Executing Firmware Update .........................................................................................279
7.4 Upgrade Firmware .........................................................................................................280
8 Troubleshooting ...................................................................................281
8.1 Troubleshooting ............................................................................................................282
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Section 1
Initial Setup
This section provides an overview of the setup
procedures for the unit.
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1.1 Setup
1.1.1 Factory Defaults
Many of the settings for this unit have been configured before the unit ships.
Where possible, these settings are configured with the optimum or most common values for the setting. For
example, the port number of the SIP (Session Initiation Protocol) server is set to "5060".
However, many of the settings, such as the address of the SIP server or the phone number, have not been
pre-configured, and they must be modified depending on the usage environment. If the port number of the SIP
server is not "5060", the value of this setting must be changed.
This unit thus will not function properly using only the factory default settings. The settings for each feature
must be configured according to the environment in which the unit is used.
1.1.2 Language Selection for the Unit
You can change the language used on the LCD.
In addition, various settings can be configured by accessing the Web user interface from a PC on the same
network (® see Section 4 Web User Interface Programming). You can select the language for the Web
user interface.
Note
•To select the display language for the unit, refer to the Operating Instructions on the Panasonic Web
site (® see Introduction).
•To select the display language for the Web user interface, see 4.4.1 Language Settings.
1.1.3 Basic Network Setup
This section describes the basic network settings that you must configure before you can use the unit on your
network.
You must configure the following network settings:
•IP Address Mode (IPv4 or IPv6 or IPv4/IPv6 Dual) settings
•TCP/IP settings (DHCP / RA for IPv6 / static IP)
•DNS server settings
For details about basic network settings via the Web user interface, see 4.3.1 Basic Network Settings.
TCP/IP Settings for IPv4 (DHCP or Static IP Address Assignment)
A unique IP address must be assigned to the unit so that it can communicate on the network. How you assign
an IP address depends on your network environment. This unit supports the following 2 methods for assigning
an IP address:
Obtaining an IP Address Automatically from a DHCP Server
You can configure the unit to automatically obtain its IP address when it starts up from a DHCP server running
on your network. With this method, the system can efficiently manage a limited number of IP addresses. Note
that the IP address assigned to the unit may vary every time the unit is started up.
For details about the DHCP server, consult your network administrator.
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