ThyssenKrupp Citia BOS User manual

Owner's Manual
& Warranty Information
Part #470253
Rev. C
LIMITED WARRANTY
Limited Warranty: Subject to the limitations set forth below, THYSSENKRUPP ACCESS, 4001 East 138th Street, Grandview, Missouri
64030, warrants to the ORIGINAL PURCHASER ONLY that the Citia BOS stair lift (the “Lift”) drive train parts used in the Lift shall be free
of defects in material and workmanship for a five year period and other component parts used in the Lift shall be free of all defects and
workmanship for a two year period commencing on the date of purchase. The self-addressed Limited Warranty card must be completed
and returned to THYSSENKRUPP ACCESS within 30 days from the date of purchase in order for this Limited Warranty to be activated.
IFTHELIMITEDWARRANTYCARDPROVIDEDBYTHEDEALERISNOTRETURNEDWITHINTHEFOREGOINGTIMEPERIOD, THIS
LIMITED WARRANTY WILL BE NULL AND VOID.
Warranty Limitations: THE FOREGOING LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
THYSSENKRUPP ACCESS, AND IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, ARISING
BYOPERATION OFLAW OROTHERWISE, BYTHYSSENKRUPP ACCESSOR ANYOTHER PARTY,INCLUDING, BUTNOT LIMITED
TO,WARRANTIESOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE,WHETHERORNOTTHEPURPOSEHAS
BEENDISCLOSED AND WHETHEROR NOT THELIFT HAS BEENSPECIFICALLY DESIGNED ORMANUFACTURED FOR BUYER’S
USE OR PURPOSE. No person has been authorized to provide any other warranty or to assume any other liability with respect to the Lift
exceptbywrittenstatementfrom anauthorizedofficerofTHYSSENKRUPP ACCESS.This LimitedWarrantydoes notextend toanylosses
ordamages incurredas aresult ofany ofthefollowing: misuse, neglect,accident, abuse,user’s negligence,improper operation(operation
notinaccordance withOwner’sManual),fire,flood, actsofGod, ordinarywearandtear,and damageduringshipment, improper assembly,
careormaintenanceif performedbyanyindividual otherthananauthorized DealerofTHYSSENKRUPPACCESS. The remediesprovided
under this Limited Warranty do not extend to minor mechanical adjustments (such as tightening of nuts, bolts and screws).
Limitation of Liability: UNDER NOCIRCUMSTANCESSHALL THYSSENKRUPP ACCESS OR ANY OF ITS AUTHORIZED DEALERS
BE LIABLE FOR LOSSES OR DAMAGES ARISING FROM DELAY IN PERFORMANCE, OR USE OR INABILITY TO USE THE LIFT,
REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT,
NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), AND IN NO EVENT SHALL THYSSENKRUPP ACCESS'
LIABILITYTOBUYER EXCEEDTHEPRICE PAIDBYBUYER FORTHELIFT. BUYER AGREESTHATIN NOEVENTSHALL SELLER’S
LIABILITY TO BUYER EXTEND TO INCLUDE INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES. The term
“consequentialdamages”shallinclude,but notbelimitedto,lossofuseandlossordamagetoproperty.Somestatesdonotallowlimitations
onhowlonganimpliedwarrantylastsortheexclusionorlimitationofincidentalorconsequentialdamages,orlegalremedies,sotheseabove
limitations may not apply to you.
Claims: THE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE LIMITED WARRANTY HEREUNDER SHALL BE LIMITED TO
REPAIROFTHEDEFECTORREPLACEMENTOFTHELIFTWITHOUTCHARGE. Claimsfordefectsinmaterialandworkmanshipunder
this Limited Warranty must be made within the warranty period set forth above by written notification to the authorized THYSSENKRUPP
ACCESS Dealer from which the Lift was purchased. The written notice must include a description of the defect complained of, along with
acopyoftheinvoiceorotherproofofpurchaseandtheserialnumberoftheLift. TheauthorizedDealerwillnotifyTHYSSENKRUPPACCESS
of the claim, and either the Dealer or an authorized THYSSENKRUPP ACCESS technician will, at THYSSENKRUPP ACCESS' option,
repair or replace the Lift at Buyer’s premises without charge for materials. Buyer may engage a third party other than THYSSENKRUPP
ACCESS or an authorized THYSSENKRUPP ACCESS Dealer or technician to repair or replace the Lift or to cure any defects in material
and workmanship that would otherwise be covered under this Limited Warranty. HOWEVER, THIS LIMITED WARRANTY DOES NOT
COVER ANY CHARGES OR EXPENSES ASSESSED BY ANY SUCH THIRD PARTY OR COMPANY PERFORMING SUCH REPAIRS
ORREPLACEMENTWORK. COSTSFORPARTSTHATARENOTGENUINETHYSSENKRUPPACCESSPARTS,AND/ORDAMAGES
TOTHELIFTCAUSEDBY THEUSE OFNON-GENUINE THYSSENKRUPPACCESSPARTSORBY THEPERFORMANCE OFANON-
THYSSENKRUPP DEALER OR AUTHORIZED TECHNICIAN, ARE NOT COVERED UNDER THIS LIMITED WARRANTY.
This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state.
THYSSENKRUPP ACCESS • 4001 East 138th Street • Grandview, MO 64030
www.tkaccess.com
Learn about new services and features at
www.tkaccess.com
ThyssenKrupp Access
Accessibility Division
ThyssenKrupp
Citia BOS
Stair Lift

This serial number contains important information
about your lift. This number may be needed if the
lift requires replacement parts. Please keep it handy.
Contents
Introduction.................................................................... 3
Operation and Description of Features ............................... 4
Important Operating Notes ............................................... 6
Maintenance .................................................................. 7
Troubleshooting .............................................................. 7
Limited Warranty ............................................................ 8
xxIM0805
IMPORTANT
THE SERIAL NUMBER OF YOUR
Citia BOS stair lift is:
General Specifications
Application:
Track Length:
Rated Load:
Rated Speed:
Power Supply:
Motor:
Drive System:
Track:
Angle of Incline:
Indoor, straight run stairways
32 feet (max)
300 pounds (136kg)
18 to 25 feet per minute
115 VAC, 60 Hz, 3-wire grounded outlet
(NEC requires that this outlet be dedicated)
24 VDC
Rack and pinion
Extruded aluminum
25° to 45°
This Owner's Manual must be read and understood in its
entirety prior to attempting operation of equipment.
All operating procedures must be followed in order to avoid
possible injury or property damage!
7
Troubleshooting
Before You Call For Service. . . . . .
A quick check of the Operating Instructions in this manual may prevent an unnecessary
service call. Before calling your authorized ThyssenKrupp Access dealer for service, refer to
the following checklist . . .
If Lift Will Not Operate:
Check for obstructions in the path of the lift.
Check that the swivel seat is in the locked, riding position.

Check that the lift's power cord is plugged into the 115 VAC outlet or check for a blown
fuse or tripped circuit breaker at the main circuit box. Allow the batteries to recharge at
least 12 hours with unit on charge station.
If lift will still not operate, contact your local authorized dealer for immediate service. If your
lift needs servicing, use only original replacement parts and hardware to maintain quality and
performance.
Maintenance
Regular maintenance is essential in keeping your Citia BOS in proper operating condition.
Please remember, you, as the owner of this equipment, are responsible for making sure
maintenance and upkeep is performed on a regularly scheduled basis.
We strongly urge you to protect your investment by having only an authorized ThyssenKrupp
Access dealer perform all required maintenance, service and repair work. They are trained
technicians, qualified to do the job.
To assure proper operating condition of your lift, the items listed below should be inspected
and/or serviced every six (6) months.
Tighten all fastening anchors.
Verify proper operation of the footrest obstruction sensor.
Lightly oil swivel seat mechanism with a household oil.
Lubricate the gear rack on the track with the lubricant provided with the lift.
Clean any dirt build up on track where wheels roll.

3
Introduction
Now that you have a new Citia BOS (Battery Operated System) stair lift, you
can begin enjoying new horizons of independent living!
In order to achieve the maximum functionality from your lift, it is essential
that you read this Owner's Manual carefully and understand its contents prior to
using the lift. This Owner's Manual has been prepared to provide clear, concise
operating and maintenance instructions.
Your lift has been manufactured with the same precision and care that has
been a tradition for more than 50 years. You can be proud of the fact that you join
thousands of others who have turned to us for the ideal solution to their
accessibility challenges.
As you will soon discover, your lift is easy to operate and has been designed
for years of dependable operation. However, as with all electrical and mechanical
equipment, proper operation and periodic maintenance is required.
Please remember ... Only an authorized ThyssenKrupp Access dealer has
technicians who have been trained to install, maintain and repair ThyssenKrupp
Access lifts. They are committed to providing quality service. Damages caused
by non-ThyssenKrupp Access technicians or non-genuine replacement parts will
not be covered under your Limited Warranty.
Dealer Information
Name: _______________________________
Address: _______________________________
_______________________________
_______________________________
Telephone No. ____________________________
If you have questions concerning the operation or maintenance
of your stair lift, please contact your dealer.
6
Important Operating Notes
The following guidelines must be observed at all times in order to prevent
possible personal injury or damage to your stair lift or other property.
ThyssenKrupp Access hereby disclaims all liability (whether arising in contract,
tort, (including negligence or strict liability) or otherwise) for personal injury or
property damage arising from user's failure to observe the following guidelines:
WARNING! Unit is battery operated and may still move, even when un-
plugged from the wall.
•Do not exceed capacity of 300 pounds (136kg).
• Do not operate the lift outdoors. The lift is designed for indoor use only.
• Do not operate the lift with a child or pet in your lap. The lift is designed for one person only.
• Do not use an extension cord to supply power to your lift. The lift's power cord should be
connected directly to the power source.
• Do not allow weight on seat to be "off center".
• Do not allow children to play on the lift.
• Do not stand up on the lift while operating.
• Always use the seat belt.
• Do not operate the lift if it has been damaged in any manner.
• Do not attempt to service the lift yourself. Contact your local authorized ThyssenKrupp Access
dealer.
• Do complete and mail in your warranty card or register online at
www.tkaccess.com/register.
• Do show a family member and/or neighbor how to operate the lift in the event you would need
assistance.
• Do keep your lift and track clean and free of dirt.
• Do have your dealer perform general maintenance and lubrication on your lift to keep it looking
and operating like new.
• Do make sure the dealer has explained proper operation and maintenance procedures.
• Do keep the lift connected to AC power at all times to charge the batteries.

4
Operation and Description of Features
In order to avoid causing damage to your Citia BOS stair lift or other property and to
avoid personal injury, you must become familiar with the location and function of the
features included on your lift before using. It is particularly important that you
familiarize yourself with the safety devices described below.
Operating Control: A constant pressure pendant is provided on a hand-held control.
Pendant must be toggled to move the lift. The lift stops
any time the pendant is released. The lift automatically
stops at the ends of the track.
Wireless Remote Controls: One control is provided for
the top of the stairway and one for the bottom. To
operate, press and hold one of the buttons (one button
is up and one is down). When a button is pressed, the
lift will begin to move after a half second delay.
Folding Seat (optional): Seat folds up to provide more
stairway room when the lift is not in use. (A fixed seat is standard.)
5
Folding Footrest: The footrest can be folded up and out of the way when the lift
is not in use. The footrest must be in the down position when riding the lift. Sensors
are provided in the footrest to detect obstructions. When an obstruction is
encountered, the lift will stop. The obstruction must be removed to move the lift.
Swivel Seat: The swivel seat handle is provided on the side of the seat, allowing
the seat to be swiveled 70° at the upper and lower landings. To operate the swivel,
rotate the handle forward on the Excel model, down on the Standard and Select
models. Ensure that the swivel seat locks into position before sitting down. A safety
sensor on the swivel seat prohibits the lift from being used when the seat is not
locked in the riding position.
Safety Belt: Safety belt must be securely fastened around waist or chest before
operating the lift.
Final Limit Switch: In the unlikely event that the lift would over-travel its normal
stopping limit at the top end of the track, the final limit will stop the lift and render
all controls inoperable. A service call is necessary to put the lift back into service.
Battery Operation: The lift is operated from two 12 volt batteries. The lift should
be connected to AC power to charge the batteries at all times. If not, a beeper will
sound for 20 seconds and stop.
The lift must be parked at either the top or bottom end of the track for the batteries
to charge. If not, a beeper will sound for 20 seconds and stop (the beeper will start
sounding 20 seconds after the lift is used).
If the lift runs at half speed, battery capacity is 10% or less. This may have been
caused by the reasons above. Contact your authorized dealer for service.
Stationary armrest
Folding seat
(Select model
only)
Folding footrest
Infra-red sensor
for remote controls
Swivel seat handle
Operating control