ThyssenKrupp S200 User manual

S200 - Stairlift
engineering. tomorrow. together.
User Manual
Version 1.0

© 2020 thyssenkrupp Stairlifts B.V. All rights reserved.
Specifications and illustrations are subject to change without prior notice. thyssenkrupp
Stairlifts B.V. will not accept liability for any alteration or typing error.
Subject to the exceptions provided by law, this publication and/or its contents may not be,
whether entirely or partly, reproduced, copied, and/or published in print, by
photocopying, on microfilm, electronically or in any other way without the prior written
consent of thyssenkrupp Stairlifts B.V.

Table of contents
1 Introduction_________________________________________________________ 1
1.1 Manual _____________________________________________________________________ 1
1.2 Symbols____________________________________________________________________ 1
1.3 Intended use ________________________________________________________________ 2
2 Safety _____________________________________________________________ 3
2.1 Safety warnings _____________________________________________________________ 3
3 Description _________________________________________________________ 6
3.1 Stairlift _____________________________________________________________________ 6
3.2 Controls ____________________________________________________________________ 8
3.3 Optional features____________________________________________________________ 11
4 Use ______________________________________________________________ 19
4.1 Unfolding the seat and sitting down_____________________________________________ 19
4.2 Adjusting the safety belt ______________________________________________________ 27
4.3 Travelling with the stairlift_____________________________________________________ 28
4.4 Emergency stop ____________________________________________________________ 29
4.5 Communication Module (optional) ______________________________________________ 30
4.6 Standing up and folding the seat _______________________________________________ 33
5 Maintenance _______________________________________________________ 39
5.1 Cleaning the stairlift _________________________________________________________ 39
5.2 Regular maintenance ________________________________________________________ 39
5.3 Replacing the batteries of the call-and-park stations/attendant control________________ 40
6 Signals____________________________________________________________ 41
6.1 Signals on motor housing_____________________________________________________ 41
6.2 Sound signals from motor housing _____________________________________________ 41
6.3 Signals on joystick user interface_______________________________________________ 41
6.4 Signals on call-and-park station _______________________________________________ 43
7 Technical data______________________________________________________ 45
8 Contact ___________________________________________________________ 46
Table of contents

Table of contents

1 Introduction
1.1 Manual
The manual describes all equipment that is available for the S200 stairlift. Not all features
may be available for the model installed in your home.
The terms “left”, “right”, “front” and “rear” are used to identify specific parts of the
stairlift. The reference point is always your position as user, sitting on the stairlift.
The terms “parking point” and “charging point” commonly refer to the same item. When
the action of parking is referred to, the term “parking point” is used. When the action of
charging is referred to, the term “charging point” is used.
1.2 Symbols
WARNING
“WARNING” means that (fatal) injury is possible if the instructions are not
obeyed.
CAUTION
“CAUTION” means that damage to equipment is possible if the instructions are
not obeyed.
NOTE
“NOTE” is used to give additional information.
CRUSH HAZARD
“CRUSH HAZARD” means finger entrapment is possible if the instructions are
not obeyed.
Introduction 1

1.3 Intended use
The stairlift has been designed to transport one person up and down the stairs. The
stairlift can be used for straight stairs and curved stairs. The stairlift is intended for
indoor use only.
The stairlift operates with an electric motor that is powered by rechargeable batteries in
the drive. The batteries are charged at the charging points at the top and bottom of the
stairs or at intermediate floors. As an option, the batteries can also be charged at any
additional charging point.
The stairlift can be operated in three ways:
- While you are seated on the stairlift, use the joystick user interface in one of the
armrests.
- If the stairlift is not in the required place, use the call-and-park control stations
on each floor to call the stairlift.
- In case the chair user is not capable of operating the stairlift themself, use an
attendant control (optional).
2 Introduction

2 Safety
2.1 Safety warnings
Thyssenkrupp Stairlifts B.V. is not responsible for injury or damage caused by not
obeying the safety warnings in the manual.
2.1.1 User
- Before you use the stairlift, read the manual carefully. Only use the stairlift if you
know and understand the safety warnings and the operating instructions.
- An authorised technician will demonstrate how the stairlift operates. Do not
hesitate to ask the technician all your questions. Before you use the stairlift,
make sure that you understand all procedures.
- Keep the manual near the stairlift for easy reference. Save the phone number of
the service centre in or near your phone.
- Make sure you carry a call device with you when using the stairlift.
- The stairlift is only intended for use by adults who have fully read and
understood the manual.
- Make sure that there is enough illumination at the surroundings of the halt points
for safe step-on and step-off the stairlift.
- Minors and users with an intellectual disability can only use the stairlift under
supervision.
- Keep children away from the stairlift. Do not let children play with the stairlift.
- Do not use the stairlift for the transport of more than one person at the same
time.
- Do not use the stairlift when your weight is more than the maximum permitted
weight: 125 kg (275 lbs).
- Do not stand on the footrest when getting on or of the stairlift.
- When getting on or off the stairlift make sure the armrest are in a locked
position.
- Do not get off the stairlift in between halt points.
Safety 3

2.1.2 Stairs and stairlift
- Do not use the stairlift in case of fire or near explosive materials.
- Keep water and moisture away from the stairlift.
- Do not use the stairlift to transport animals. Keep animals away from the stairs
and the stairlift.
- Do not use the stairlift to transport goods. Keep goods away from the stairs and
the stairlift.
- Before use, inspect the stairs and the stairlift. Only use the stairlift when the
stairs are free of obstacles. Make sure that there are no obstacles on the rail.
- Make sure that loose clothing cannot become caught in the moving parts of the
stairlift.
- Do not stand, but always sit on the seat.
- Always wear the safety belt.
- Remain seated upright during the ride. Do not lean back or forward. Do not
make any unnecessary movements.
- Keep your arms and hands on the armrests.
- Keep your feet on the footrest. Do not let your feet protrude outside the footrest.
- Do not get off the stairlift on the stairs, not even in case of a breakdown. Only
get off the stairlift at floor positions.
- In case of a breakdown, use the emergeny lowering button. In case this fails,
use the Communication Module (optional), or call device.
- Carefully fold or unfold any parts of the stairlift.
- Do not physically force the stairlift to start moving.
- Park the stairlift at a parking point to make sure that the batteries remain
charged. The stairlift stops when it arrives at a parking point. If you do not park
the stairlift at a parking point, a continuous sound indicates that the batteries
may run out.
- Report unusual sounds or vibrations to your supplier immediately.
- In case of an emergency, press the emergency stop button in the joystick user
interface. The stairlift will not operate when the emergency stop button is
activated. Only de-activate the emergency stop button when the dangerous
situation has been resolved.
- Keep the mains cable connected to the wall outlet to make sure that the
batteries remain charged and the stairlift is ready for use.
4 Safety

2.1.3 Maintenance
- Only carry out maintenance which is described in the user manual.
See chapter 5 “Maintenance”.
- An authorised technician must carry out maintenance and repairs which are not
described in the manual.
- In order to keep your lift safe and reliable, it is recommended to have it serviced
annually by an authorised technician.
- Do not disassemble or repair the stairlift yourself. Have stairlift parts repaired
and replaced by an authorised technician.
- Do not modify the stairlift in any way.
- Do not remove stickers, labels, data plates and warning plates from the stairlift.
- If you think that the stairlift has a defect which can cause injury or death, do not
use the stairlift and immediately contact your supplier (see chapter 9).
- For North America: Do regular tests and inspections according to “ASME A18.1 -
2005: Safety Standard for Platform Lifts and Stairway Chairlifts”.
Safety 5

3 Description
3.1 Stairlift
4
10
11
6
7
8
5
1
3
2
9
1. Seat
2. Backrest
3. Armrest with joystick user
interface, emergency stop button
and emergency lowering button
4. Armrest with options user
interface (optional)
Available buttons depend on
configuration.
5. Footrest
6. Safety belt
7. Motor housing
8. Warning plate
9. Emergency lowering button
10. Keylock (optional)
11. Call & Park control unit
6 Description

12. Main switch
Use the main switch to switch off the stairlift
when it will not be used for two weeks.
- Operate the main switch to switch off
the stairlift.
- Operate the main switch to switch on
the stairlift.
CAUTION
Only use the main switch to switch the stairlift on or off. Do not remove the
mains plug from the wall socket. After use, the drive unit should always be
parked at a charging point.
13. Status indicator
The status indicator shows the status of the
stairlift.
See chapter 6 “Signals”.
12
13
Description 7

3.2 Controls
3.2.1 Joystick user interface
Use the joystick to move the stairlift while you are seated in the chair.
14. Joystick
- Pull the joystick in upright
position.
- Push and hold the joystick to the
left or to the right to move the
stairlift.
- Release the joystick to stop the
stairlift.
- Fold down the joystick.
15. Emergency stop button
- See chapter 4.5 “Emergency stop”
16. Status indicator
- The status indicator shows the status of the stairlift.
See chapter 6 “Signals”.
NOTE
The attendant control has priority over the joystick user interface.
15
14
16
8 Description

3.2.2 Call-and-park control stations
Use the call-and-park control stations to move the stairlift while you are not seated in the
chair. The call-and-park control stations are located at the top and the bottom of the
stairs. As an option, the call-and-park control stations can also be located at
intermediate floors with a parking point.
17. Call-and-park control station
18. Call button
- Push and hold the button to move the
stairlift to you.
- After the stairlift stops, release the
button.
19. Park button
- Push and hold the button to move the
stairlift to the nearest parking point.
- After the stairlift stops, release the
button.
20. Automatic seat folding button (optional)
- Press and hold the button for 1 sec. to
fold or unfold the seat.
21. Status indicator
- The status indicator shows the status of the stairlift.
See chapter 6 “Signals”.
CAUTION
When the key lock is active the lift can still be operated via the call and park
units.
NOTE
The stairlift will not move with the call-and-park-control stations if the
emergency stop button is activated. The joystick user interface has priority over
the call-and-park control stations.
21
18
19
20
17
Description 9

22. Emergency lowering button
The emergency lowering button is located
underneath the same armrest that holds the
joystick user interface.
Use the emergency lowering button to let the
stairlift descend if a malfunction occurs and the
stairlift stops halfway along the rail.
- Push and hold the emergency lowering
button to activate the descent system.
- The stairlift wil start moving
downwards at a reduced speed.
- Keep the emergency lowering button
pressed until the stairlift has arrived at
the nearest halt point to safely
step-off.
- Release the emergency lowering
button to stop the stairlift.
CAUTION
Only use the emergency lowering
button in case of an emergency.
Immediately contact your supplier/
service provider to have your stairlift
checked and repaired.
NOTE
In case the emergency lowering button
doesn’t function, any other call device
carried by the user or our optional
Communication Module can be used to
call for help.
Do not get off the stairlift in between
halt points.
22
10 Description

3.3 Optional features
3.3.1 Attendant Control Station
The Attendant Control Station can be used to have
an attendant to move the stairlift while the user is
seated in the chair.
23. Ascend button
Press and hold the button to raise the lift
while the user is seated in the chair.
24. Descend button
Press and hold the button to lower the lift
while the user is seated in the chair.
25. Status indicator
The status indicator shows the status of the stairlift.
See chapter 6 “Signals”.
NOTE
When the key lock is active the attendant control station is blocked.
3.3.2 Swivel seat
To sit down and stand up safely and easily, the stairlift can be fitted with an automatic
swivel seat.
3.3.2.1 Automatic parking swivel seat
The automatic parking swivel will make the chair rotate at the bottom and/or top of the
staircase, to make it easier to get on and off the stairlift.
Before you sit down or stand up, the chair will automatically turn into the required
direction when you control the stairlift with the joystick user interface or the call-and-park
control station.
25
23
24
Description 11

3.3.2.2 Full enroute swivel seat
The stairlift is equipped with the patented ASL (Advanced Swivel and
Leveling) technology that makes the chair rotate and stay level. The
technology offers the user maximum comfort. The swivel points of the
chair are individually programmed in such a way that the user is always in
the best possible seating position. The simultaneous movement of the
swivel and leveling module keeps the chair in a horizontal position, independent of the
angle the rail is inclining or declining.
Additional stops and swivel moments during the ride are avoided. The chair rotation at
the bottom or top of the staircase makes it easier to get on and off the stairlift. With the
ASL technology, the stairlift can be installed in small and narrow staircases while making
sure that other persons can still walk the stairs. Remodeling work at the staircase is not
necessary.
Before you sit down or stand up, the chair will automatically turn into the required
direction when you control the stairlift with the joystick user interface or the call-and-park
station. The chair can also turn backwards when you go upstairs and forward when you
go downstairs.
Instructions
Sitting down
1. Push the call button on the call-and-park control station to call the chair to the
Halt position and turn the chair into the boarding position.
2. Turn both armrests to the open position (position 3, see 4.1.1) until you hear and
feel that the armrests are locked.
3. Unfold the seat.
5. Sit down on the chair.
6. Unfold the footrest.
7. Put the armrests in position 2 (45 degrees inwards (depending on configuration)
see 4.1.1).
8. Fasten the safety belt.
9. Pull the joystick in upright position, then push and hold it to the left or to the
right to move the stairlift. The chair will turn into the riding position and start
moving.
12 Description

Arriving at the top or the bottom of the stairs
1. Push and hold the joystick to the left or to the right until you have arrived at the
top or the bottom of the stairs. The chair will stop driving and turn automatically.
2. When you hear an audio signal, release the joystick and fold it down.
3. Release the safety belt.
4. Put the armrests in position 3 (straight forward) see 4.1.1).
5. Fold the footrest.
6. Stand up from the seat.
7. Fold the seat.
The footrest will automatically fold up as well.
8. Put the armrests in position 1 (closed).
9. Push the park button on the call-and-park control station to park the stairlift at a
parking point.
3.3.3 Automatic seat folding
By pressing the corresponding button on the
armrest for more than 1 second, the seat can be
folded in or out automatically.
26. Options user interface
27. Automatic seat folding button
Press the button for more than 1 sec.
to fold or unfold the seat.
CAUTION
Ensure that the armrest is locked in
position 3 (see 4.1.1) and ensure that
the safety belt is disengaged (see
4.1.1)
27
26
Description 13

3.3.4 Automatic footrest folding
By pressing the corresponding button on the armrest for more than 1 second, the
footrest can be folded in or out automatically.
NOTE
When folding the seat, the footrest will always be folded as well.
However, unfolding the seat will not automatically unfold the footrest. Unfolding
the footrest will always require a user action.
28. Options user interface
29. Automatic footrest folding button
Press the button for more than 1 sec. to fold or
unfold the footrest.
28
29
14 Description

3.3.5 Communication Module
To answer an incoming telephone call or to call for help in case of an emergency, the
stairlift can be fitted with a Communication Module.
The Communication Module is connected to a DECT telephone base station and is
operated by 1 button, located in the armrest opposite the joystick user interface. It works
on a rechargeable battery that is charged by the drive unit.
An incoming call can be answered by shortly pressing the alarm button (+/- 1sec.). In
addition, 3 telephone numbers can be pre-programmed in the Communication Module.
When the alarm button is pressed for more than 4 seconds, the first programmed number
will be dialled. To dial the next number, press the alarm button once again shortly (+/-
1sec.). Pressing the alarm button for more than 4 seconds will end the emergency call
loop.
The button’s LED indicators indicate the status of the
Communication Module.
30. Communication Module
31. Alarm button
30
31
Description 15

3.3.6 Key lock (optional)
The key lock makes it possible to put the stairlift in and out of operation with a key, e.g.
when the stairlift is installed in a public area or to prevent children from playing with the
stairlift.
Using key lock
The key lock is a pulse switch. After use, it returns to its original position. The key must
be removed after use.
1. Insert the key.
2. Turn the key clock wise to unlock the stairlift (light on user interface joystick
flashes green once).
3. Turn the key clock wise again to lock the stairlift (light on user interface joystick
flashes orange 2 times).
4. Remove the key after use. (to prevent unauthorized usage or damage to the
stairlift)
NOTE
When operated, the key lock switches ON the stairlift. After 5 minutes of
inactivity, the sleep mode is activated and the stairlift is locked.
CAUTION
When the key lock is active the lift can still be
operated via the Call-and-park control station.
On/OffOn/Off
16 Description