Toa N-XC65-W User manual

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USER MANUAL
IP Audio Window Intercom Kit N-XC65-W
TOA Canada Corporation

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Table of Contents
1. Summary ................................................................................................................................................... 4
1.1. Safety Precautions ............................................................................................................................ 4
1.1.1. Warning and Reminding ............................................................................................................ 4
1.1.2. Settings and Installation ............................................................................................................ 4
1.1.3. Using the Intercom ..................................................................................................................... 4
1.2. Product Introduction ......................................................................................................................... 5
1.3. Features ............................................................................................................................................. 5
1.4. Hardware Interface Introduction ....................................................................................................... 6
1.4.1. Internal Window Intercom Module ............................................................................................ 6
1.4.2. External Window Intercom Module ........................................................................................... 8
2. Introduction .............................................................................................................................................. 8
2.1. Packing List ....................................................................................................................................... 8
2.2. Wiring ............................................................................................................................................... 10
2.3. Basic Network Settings ................................................................................................................... 10
2.3.1. Using the Terminal Scanning Tool .......................................................................................... 10
2.3.2. Using the Intercom built-in Web Page .................................................................................... 11
3. User-defined Terminal Parameters .................................................................................................... 11
3.1. Login Web Interface ..................................................................................................................... 11
3.2. Network Parameters .................................................................................................................... 12
3.3. Device Parameters ....................................................................................................................... 13
3.4. Server Parameters ....................................................................................................................... 13
3.5. Broadcast Parameters ................................................................................................................. 14
3.6. Intercom Parameters ................................................................................................................... 15
3.7. Monitor Parameters ..................................................................................................................... 16
3.8. Recording Parameters ................................................................................................................. 17
3.9. Password Modification ................................................................................................................ 17
3.10. Port Modification ...................................................................................................................... 18
3.11. Language Settings ................................................................................................................... 18
3.12. Restart Device .......................................................................................................................... 19
3.13. Firmware Upgrade .................................................................................................................... 19
3.14. Systems Log ............................................................................................................................. 20
4. Basic Functions ...................................................................................................................................... 20
4.1. Local Intercom ................................................................................................................................. 20
4.2. Warm Prompt ................................................................................................................................... 20

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4.3. Receiving Broadcasts ..................................................................................................................... 21
4.4. Recording ........................................................................................................................................ 21
4.5. Engineering Mode ........................................................................................................................... 21
5. Troubleshooting ..................................................................................................................................... 21
5.1. Why can’t the terminal talk to others? ........................................................................................... 21
5.2. Why the terminal is “offline”? ........................................................................................................ 21
5.3. Web Page is behaving abnormally? ............................................................................................... 22

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1. Summary
1.1. Safety Precautions
• Please abide by the warning and the relevant safety tips.
• Please take this manual in convenient place for future reference.
1.1.1. Warning and Reminding
This symbol means there are potential safety issues, it may cause death or serious injury when
incorrectly operating.
This symbol draws the attention to important operation and maintenance instructions.
1.1.2. Settings and Installation
• Avoid making the device wet.
• Do not expose the device to rain or water or other humid environment, as it may lead to fire or an
electric shock.
• Do not use other power voltages than indicated on the power supply adapter.
• Use the device only with the indicated voltage to connect it.
• It may lead to fire or electric shock if using higher voltage.
• Do not damage, cut or twist the power cord.
• Keep the power cable away from any heating objects and do not put heavy things on it, as it may lead
to fire or electric shock.
1.1.3. Using the Intercom
Please shut off the power supply immediately when the following phenomena happen. Please contact the
supplier. It may cause fire or electric shock when continuing to use it.
• When the device is smoking or smelling strange.
• When water or other things entered in the device.
• When the device fell or the device housing is damaged.
• When the power cord is damaged (copper wire is exposed or broken etc.).
• When the device is in a faulty state (cannot connect to the network, there is no sound etc.).
• Do not open or modify the device
• Don’t let other things enter into the device
• Don’t let metal items or inflammable objects enter the device, as this might result in fire or electric
shock.

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• Do not touch the device when lightning storms are active
• Do not put any liquid containers or metal objects on the device. If the container fell and liquids
penetrated the device, this may lead to fire or electric shock.
• The device contains parts under high voltage. Opening the cover or modifying the device may lead to
fire or cause shock. All maintenance and modifications to the device should be done by a qualified
professional.
• When not using the device for a longer period:
• Please shut down the power and pull out the power adapter when doing maintenance or not using the
device for longer than 10 days.
1.2. Product Introduction
The IP audio window intercom uses embedded network audio technology with intellectual property rights to
realize digital full-duplex intercom. The kit is made of an internal and external window intercom module,
equipped with power input, communication interface, and recording output port.
Internal window intercom External window intercom
1.3. Features
• Adopt single DSP multi-channel language auto-control technology, avoiding feedback and
disturbances to realize real digital full-duplex intercom.
• Using touch keys with an ergonomic design, avoiding key-click sounds in the intercom conversation,
and use light indicators.
• Recognizing sound source, control environment noise, automatically adjust volume and restore the
original sound.
• Providing three mode-scenes (quiet, standard, noisy) and support one-button adjustment.
• Wiring between external and internal intercom over a single cable, avoiding poor contacts caused by
moving the device on the desk. This keeps the desk clear and tidy.
• Professional metal structure design, adopting hard metal housing to prevent resonance, purify and
naturalize the sound to make it transparent.
• Support a service message playback: “Hello, welcome” and “Thank you. See you next time”.

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• Support for remote supervisor intercom, one-button call to the terminal specified by the server.
• Intelligent equipment self-check, detects the state of internal and external components. Abnormalities
are indicated with a local prompt.
• Distinguished LED shows the state of the internal window intercom.
• Accessible via an Ethernet port and LAN network.
1.4. Hardware Interface Introduction
1.4.1. Internal Window Intercom Module
【Front】
① Network status indication: red light is offline, green light is online
② Gooseneck microphone socket: plug the gooseneck microphone and fix the screw.
③ Loudspeaker: amplify the audio from the external window intercom.
④ Voice broadcast button/remote intercom button (left):
• When the intercom button ⑥ is on (blue light ON):
• Press voice broadcast button shortly to broadcast "Hello, welcome" message.
• Press long (1 second) to broadcast "Thank you, welcome next time".
The broadcast button flashes green during broadcasting.
⑤ Remote intercom button (right): when the terminal is connected to the server, press button to make a call to
the supervisor intercom terminal specified by the server.
⑥ Intercom button: press the button to communicate with the external window intercom, finish the
conversation by pressing the button again. The intercom button light blue during conversation.

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【Side】
① Scene mode adjustment switch:
Three scene modes are available:
1. Noisy（to the front)
2. Standard（in the middle）
3. Quiet（to the back)
Standard is the default mode.
【connection wiring】
① Power interface: connect with 12V/1.5A power.
② Network interface: insert the cable to the switch.
③ Analog audio output interface: output analog audio, connect to DVR or IP camera.
④ External window intercom interface.

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1.4.2. External Window Intercom Module
【External window intercom module】
① Loudspeaker/MIC:
 Loudspeaker: amplify the audio from the internal window intercom.
 Microphone: pick up the audio at the external window intercom module.
② Connector to the internal window intercom module.
2. Introduction
2.1. Packing List
The Window intercom system includes the following accessories.
Please check following parts. Contact your reseller if any parts are missing.
（1）Internal window intercom module 1 set
（2）External window intercom module 1 set

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（3）Gooseneck microphone 1 PCS
（4）Power adapter (12V/1.5A) 1 PCS
（5）Wire binder（3*100mm） 3 PCS
（6）Self adhesive cable clamp 3 PCS
（7）Wire terminal 1 PCS
（8）Bushings (cable guidance) 1 PCS
（9）EV-cotton 1PCS
（10）Installation manual 1 PCS

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2.2. Wiring
1. Connect the connector of the power adapter to the power interface of internal window intercom (red
colored connector).
2. Connect the connector of the external window intercom module with the corresponding connector of
the internal window intercom module.
3. Connect the Ethernet LAN cable to the RJ45 connector of the internal window communication module.
2.3. Basic Network Settings
2.3.1. Using the Terminal Scanning Tool
1. Locate and run “DevConfigTool.exe” in the folder [optical disc:\tool software\ ].
Enter the default password “123456”.
2. Select the right tab 【Mandatory config】, and fill out the correct parameters in the 【terminal
parameters】 section. Click "send parameters" button to complete the IP parameters Settings.

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Note:
1. When using the windows 7 system, please use the administrator mode, and switch off the
firewall and any 3rd party firewall software.
2. This scanning tool can only be used when the computer and intercom are on the same network.
Please ensure that the computer and the target intercom are the only devices connected to the
network or use a direct (crossover) cable between computer and intercom.
2.3.2. Using the Intercom built-in Web Page
Use a web browser and navigate to the Web page of the IP digital window intercom. The default IP address is
http://192.168.1.101. Make sure you set the IP address of your computer to a correct static IP address in the
same range (e.g. 192.168.1.50 with a subnet mask of 2545.255.255.0). According to the situation, modify each
parameter of the network settings. Click “save” when ready.
For specific operations, please refer to the User-defined Terminal Parameters.
3. User-defined Terminal Parameters
3.1. Login Web Interface
Use a web browser and navigate to the IP address of the IP internal window intercom module (factory default
is http://192.168.1.101), then press Enter.
Enter user name and password in the login window of the Web page (the default is: admin, password:
Rdc070#*).

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After pressing Enter, you land on the configuration web page of the IP internal window intercom module.
3.2. Network Parameters
The parameters have the following meanings:
Connection Type You can choose to set a static IP manually or obtain an IP
automatically from DHCP server
MAC Address The physical address of the terminal. This cannot be modified
IP Address Terminal IP address, factory default is 192.168.1.101
Subnet Mask The subnet mask of the LAN network.
Default Gateway The gateway of the network
Preferred DNS
Server
IP address of the preferred domain name resolver on the
network
Alternate DNS
Server
IP address of the alternate domain name resolver on the
network

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3.3. Device Parameters
The parameters have the following meanings:
The device number Terminal ID, this number identifies the intercom module when
more than one intercom is in the network. Range 1-999, the
factory default is 1.
Receive Port Device communication port
Power-on Local
Detection
When Enabled, the device will automatically detect whether
the microphone and speaker are working properly by sending
out a tone during startup.
3.4. Server Parameters
The parameters have the following meanings:
Preferred Server*
The IP address of the preferred server for this intercom, the
factory default is 192.168.1.13.
Most of the advanced functions of the intercom depend on the
server to work properly.
Standby Server* When the preferred server is not available, the intercom will log in
to the standby server.
Request Login
Interval Time*
When the intercom is offline, this timer will define the interval of
login requests that are sent to the server.
*This function is not activated on this unit.

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3.5. Broadcast Parameters
The parameters have the following meanings:
Encoding Format The encoding format of the host during broadcast, controlled
by the server.
Sampling Rate The sampling rate of the host during broadcast, controlled by
the server.
Output Volume The volume of the audio output when the host is
broadcasting, controlled by the server.
Audio Output
When the broadcast is configured, the audio is being output
to the internal or external unit or to the internal and external
units.
Both sides: When broadcasting, the sound is being output
on the speaker of internal and external units.
Only inside: When broadcasting, the sound is being output
on the speaker of the internal unit only.
Only outside: When broadcasting, the sound is being output
on the speaker of the external unit only.

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3.6. Intercom Parameters
The parameters have the following meanings:
Encoding Format The encoding format of the host during intercom, controlled
by the server.
Sampling Rate The sampling rate of the host during intercom, controlled by
the server.
Network Intercom
Input Volume
The volume of the network input source during intercom.
Network Intercom
Output Volume
The volume of the network output source during intercom.
Internal Output
Volume
The output volume of the internal window intercom during
intercom.
External Output
Volume
The output volume of the external window intercom during
intercom.
Prompt Tone Volume
The volume of the key-clicks, button tone, busy tone,
hanging tone, etc. during intercom; the volume of welcome
and goodbye prompts during local intercom.
When Initiating
Intercom
As the intercom initiator, you can set whether allow to hang
up the intercom.

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When Receiving
Intercom
As the intercom receiver, you can choose to answer
automatically or manually, allow to hang up or forbid to hang
up.
Allow Three-party
Intercom
Enabled: during the conversation with the remote terminal,
press the intercom button to add external window intercom
into the conversation to make a three-party intercom
conversation;
During the three-party conversation, the three parties in
the conversation can hear the voices of the other two
parties.
Disabled: three-party intercom cannot be initiated.
Whether to enable
Offline Intercom
When Checked: when offline, the terminal can call the target
set in the offline parameters.
Left-click call: when offline, enter the IP address
corresponding to the remote intercom (left) button;
Right-click call: when offline, enter the IP address
corresponding to the remote intercom (right) button;
Port cannot be modified except for special situations (the
defaults is 2046).
3.7. Monitor Parameters
Input volume: The volume of the host during monitoring.

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3.8. Recording Parameters
The parameters have the following meanings:
Analog Output
Volume
Set the output volume for analog recording.
Digital Output
Volume*
Set the output volume for digital recording.
Enable digital
recording*
Check “Enable Digital Recorder” to enable intercom 24-hour
digital recording.
Recording server: Enter the IP address and port of the digital
recording server. After checking “Enable Digital Recorder”,
the system will automatically obtain it.
Digital recording format: Set the output format of digital
recording, only 8K PCM format is supported at this time.
*This function is not activated on this unit.
3.9. Password Modification
You can change the web page login-in account and password in the WEB management parameters, click
“Save” when finished.

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3.10. Port Modification
You can change the port of the WEB access. When not using port 80, please add the corresponding port
behind the address when accessing this WEB page. (e.g.: if the port is 8888, the access address will be
http://XXX.XXX.XXX.XXX:8888.
3.11. Language Settings
You can switch the Web page language between Chinese and English, save the modification and restart the
intercom to activate the changes.

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3.12. Restart Device
Restart the device.
Note: the all modified parameters on the web page will be effective after restarting the device.
3.13. Firmware Upgrade
Click “System Tools” and “Upgrade Firmware” to enter the firmware upgrade page.
Click on “Into Firmware Upgrade” to put the device in firmware upgrade mode.
Note: Please do not upgrade the firmware without any special needs or reason.

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3.14. Systems Log
The log file contains all system events.
Click “Clear All The Log” to empty the log.
4. Basic Functions
4.1. Local Intercom
After connecting the internal and external window intercom modules, turn on the power.
Press the intercom button of internal window intercom (the blue light goes ON). The internal window intercom
can perform digital full-duplex HD intercom with the external window intercom. Press the intercom button again
to end the intercom (the blue light goes OFF).
In coordination with an IP HD recording server, full-duplex 32K or 16K HD intercom can be achieved.
4.2. Warm Prompt
During intercom conversation, press shortly on the voice broadcast button (left button). The window intercom
system will automatically broadcast the welcome prompt "Hello, welcome". Press longer on the left button to
broadcast the goodbye prompt "Thank you, welcome next time." Press the button again or short press any
other buttons to end the prompt during broadcasting.