Tork Intuition User manual

Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Tork Intuition Hand Towel Roll Dispenser:
H1 Intuition System: 309605 (Nickelite)
Dispenser Dimensions HxWxD (Inches):
14 x 12.25 x 8.125 (36.83 x 31.12 x 20.64 cm)
Roll Towel Product Options:
290094 - Tork Premium, White
290095 - Tork Advanced Soft, White
290092A - Tork Advanced, White
290089 - Tork Advanced, White
290088 - Tork Universal, Natural
290087 - Tork Advanced, White
Parts
Part Description Replacement SKU
STRIKE PLATE FOR
LOCK
ADJUSTMENT TOOL
FOR INTUITION
543434
INTUITION RIGHT
REPLACEMENT ROLL
ARM
INTII ARM
CASSETTE
ASSEMBLY (motor,
sensor, feed rollers,
tear-bar, etc.)
3096CAS (White or
Black)
9506CAS (Nickelite)
HOOD SWITCH (part
of cassette assembly)
INTUITION HOOD PIN
(BLACK)
INT HOOD PIN (BLK)
INTUITION HOOD PIN
(WHITE)
INT HOOD PIN
(WHT)
TORK INTUITION
HOOD ASSM WHITE
9606COV
TORK INTUITION
HOOD ASSM BLACK
9609COV
TORK INTUITION
HOOD ASSM
NICKELITE
9605COV
TORK LOCK 200262-20
200261 KEYHANDLE
FOR ALL TORK DISP
(INC.WT)
200261 KEYHANDLE
200260 KEY FOR ALL
TORK DISPENSERS
200260 KEY

Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Part Description with Replacement Instructions
Parts with SKUs listed are available for order as of the revision date on the manual. Contact an SCA
Sales Rep or the SCA Tissue Quality Coordinator to order these parts.
If no SKU is listed, the availability of the part is unknown. Please contact the SCA Tissue Quality
Coordinator for more information (see Contacting SCA section).
Replacement SKU Description & Replacement Instructions
STRIKE PLATE FOR LOCK
The strike plate is a small strip of metal that the lock
engages when the cover is closed. If the plate is bent, it
can prevent the cover from closing and locking properly.
The strike plate can be removed with a Phillips head
screwdriver.
543434
SCA TORK -ADJUSTMENT TOOL FOR INTUITION
An adjustment tool is provided with all new dispensers, it is
located on one of the roll arms.
INTII ARM
INTUITION RIGHT REPLACEMENT ROLL ARM
Is the right side arm that holds the roll core. The arm can
be removed by loosening the screws with a Phillips head
screwdriver and sliding it sideways. The arm that holds the
plug tip is not included. The plug tip arm is able to hold
European (wider) and North American rolls. Make sure it
is positioned with the “North America” label towards the
towel roll.
3096CAS CASSETTE ASSEMBLY
Replacement dispenser-drive mechanism/cassette for
309606-309609A. The cassette contains the motor,
sensor, feed rollers, battery compartment, tear-bar, etc.
The entire unit can be removed by removing the two large
Phillips head screws that attach the cassette to the back of
the dispenser case.
9605CAS CASSETTE ASSEMBLY
Replacement dispenser-drive mechanism/cassette for
309605, Nickelite. The cassette contains the motor,
sensor, feed rollers, battery compartment, tear-bar, etc.
The entire unit can be removed by removing the two large
Phillips head screws that attach the cassette to the back of
the dispenser case.
HOOD SWITCH
The hood presses the hood switch when closed. This
activates the cassette assembly and it enters its specified
dispense mode. Not replaceable.
INT Hood Pin (Qtz) INTUITION HOOD PIN (QUARTZ)
INT Hood Pin (Wht)
INTUITION HOOD PIN (WHITE)

Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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9605COV (Nickelite™)
SCA TORK INTUITION HOOD ASSM Replacement Cover
Nickelite™for 309605. See above for instructions.
AVAILABLE THROUGH SCA CUSTOMER SERVICE
ONLY.
200262-20
TORK LOCK - The lock can be replaced by removing the
U-clip from the inside of the dispenser with a pliers or
screwdriver.
200261 KEYHANDLE
SCA 200261 KEYHANDLE FOR ALL TORK DISP (INC.WT)
200260 KEY
SCA 200260 KEY FOR ALL TORK DISPENSERS
3096HWK
Direct Wire Kit for Tork Intuition Hand Towel Roll
Dispensers - 309606-309609-309605
Plugs into any standard 110v wall outlet.

Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Tork Intuition Battery Life Tips
•Purchase good quality, name brand replacement batteries. You usually get what you pay for.
•Don’t mix batteries. Never mix brand names or used batteries with new. Always install a new set of
three when changing batteries.
•Write the install date on new batteries before placing them in the dispenser. People are amazed at
how long batteries are actually in a dispenser when they go to replace dead batteries.
•Keep stock in a secure location. Sometimes battery consumption is not the dispenser it’s staff that
need batteries at home!
•Keep a record. If a dispenser seems to be using batteries too often or too fast, place a sticker
inside the cover and write down the dates on that sticker when replacing the batteries. This will give
a life history for each dispenser.
•Don’t use paper rolls that are not in spec. Sometimes paper rolls can come in too wide. This is
rare, but it can happen. Paper rolls that are too wide dramatically increase drag on the system,
draining batteries much faster. If there is one case of paper with bad rolls, it can eat a set of
batteries in short order, depending on usage/volume of the dispenser. Paper rolls should not
measure wider than 7.79”.
•Straighten any cores that are out of round when loading the dispenser. A round core on the paper
means smoother dispensing and longer battery life.

Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
10 of 11