Tork 86ECO Building instructions

Washroom DispenserService and Parts Manual
Tork Electronic Hand Towel Roll Dispenser
86ECO
RevisionDate: 10-8-19
Essity Internal
Essity Internal
Tork Hand Towel Roll
Dispenser (Electronic,Touch- Free):
H21 System:86ECO (Smoke)
Roll Towel Product Options:
RB350A (Tork Advanced,350’, W hite)
RB600(Tork Advanced,600’, W hite)
RB800(Tork Advanced,800’, W hite)
RB351(Tork Universal,350’, W hite)
RB6002 (Tork Universal,600’, W hite)
RB8002 (Tork Universal,800’, W hite)
RB8004 (Tork Universal,800’, W hite)
RB10002(Tork Universal,1000’, W hite)
RK350A(Tork Universal,350’, Natural)
RK600E(Tork Universal,600’, Natural)
RK800E (Tork Universal, 800’, Natural)
RK8002 (Tork Universal, 800’, Natural)
RK1000 (Tork Universal, 1000’, Natural)
214250 (Tork Universal, 425’, Natural White)
214404 (Tork Advanced, 1,000’, White)
214650 (Tork Universal,425’White)
218004 (Tork Universal, 800’, Natural White)
Specifications
Dispenser Size
Outer Case Size
SCC Code
Case
Weight
Case
Cube
Pallet Configuration
(ti x hi)
11.78" X 9.12" X 14.39"
12.75 x 10.75 x 14.5
10073286622461
4.1
1.15
9 x 9 = 81 units
DispenserParts
Part Description ReplacementSKU
LOCK FINGERS LOCKINSERT
LEFT HUB ARM
RIGHT HUB ARM
86ECO COVER 86ECO COVER
BUSINESSCARD
HOLDER
#14 DISP KEY AND
LOCK FINGERS
#14 KEY
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Washroom DispenserService and Parts Manual
Tork Electronic Hand Towel Roll Dispenser
86ECO
RevisionDate: 10-8-19
2 of6
Essity Internal
Essity Internal
Part
Description with Replacement Instructions
Parts with SKUs listed are availablefor order from as of the revision date on the manual. Contact an
EssitySales Rep or the EssityQualityCoordinatorto order these parts.
If no SKU is listed, the
availability of the part is unknown. Please contact the EssityQuality
Coordinatorfor more information(see Contacting Essitysection).
Replacement SKU Description & Replacement Instructions
LOCKINSERT
LOCK FINGERS
Unmounting the dispenseris requiredto remove the lock fingers. Locatethe
tabs that secure the lock fingers on the back of the dispenser. Bendthe tabs to
a position in which the fingers can be removed.
LEFT HUB ARM
RIGHT HUB ARM
Unmounting the dispenseris requiredto remove the arms. Pinch the plastic
tabs on the back of the dispenser together while pulling arm from front.
Replacement arms can be snapped into place from the front of the dispenser.
86ECOCOVER
86ECO COVER
Pull one side awayfrom back until hinge pivot clears back. Then pull other side
pivot awayfrom back and removecover.
#14 KEY
#14 DISP KEY

Washroom DispenserService and Parts Manual
Tork Electronic Hand Towel Roll Dispenser
86ECO
RevisionDate: 10-8-19
3 of6
Essity Internal
Essity Internal
DispenserInstallation and Mounting
MountingHeight
The lower part of the dispensershould be mounted 53”(135 cm) from the floor. Consult all appropriate
buildingcodes for mounting requirements that meet ADA or Title 24 guidelines.

Washroom DispenserService and Parts Manual
Tork Electronic Hand Towel Roll Dispenser
86ECO
RevisionDate: 10-8-19
4 of6
Essity Internal
Essity Internal
Battery Installation
Paper Loading Instructions
1. Open the cover and prepareto load paper on hubs.
2. Free paper from roll, and positionroll so paper drapes from underneath the back of the roll.
3. Feed paper over top roller and betweentop and bottom roller.
4. Manually turn top roller to engage paper between rollers.
5. Close cover. Dispenserwill feed first sheet. Dispenseris readyfor use.
Preventive Maintenance
The dispensershould be cleaned any time there is heavypaper dust build-up inside the dispenser. If
paper dust is not a problem, approximately every year is a good frequency for cleanings. The followingis
the recommended procedureto cleaning:
1) Open the dispenserand removethe roll of paper. Clear all paper from the feed assembly.
2) Clean out anypaper dust. This can be done is several ways, such as, vacuuming,blowing out with a
can of compressed air (wear safetyglasses), wiping out with a damp cloth, etc.
3) Clean the cover with a general all-purposecleanerthat is safe for plastics.

Washroom DispenserService and Parts Manual
Tork Electronic Hand Towel Roll Dispenser
86ECO
RevisionDate: 10-8-19
5 of6
Essity Internal
Essity Internal
Troubleshooting
This dispenseroperates in towel hang mode only. A towel will be present at all times. The mechanism
will be activatedand dispensea new towel onlyafter the present towel has been torn off and removed.
If no towel presents itself after loading paper, remove paper roll, removeand reinsert batteries, waiting 5
seconds between removaland re-inserting. Re-install roll and close cover.
If still no dispensing,removebatteries and replace with new batteries.
If problemsstill persist, please contact Essity.
ContactingEssity
Problem: Anyother problem not stated above
• Contact the EssityQualityCoordinator.
• Dial 1-866-722-8675, press option 6
• Please have dispenser date code available
Product Code Date Location: Open dispenser, note the date code stamps (2) on the top, right side of
the dispenser back wall for circles (like shown below) molded into unit. The circles will show the month
and year circle. Please have these available when contactingthe EssityQualityCoordinator.
To contact the EssityQuality
Coordinator, dial 1-866-722-6659 and press option 6.

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Essity Internal
Washroom Dispenser Service and Parts Man ua I
Tork Electronic HandT owe I Roll Dispenser
86ECO
Revision Date: 10-8-19
Essity Internal
86ECO Tork Electronic HWRT Dispenser
Backplate Template
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