Toshiba Strata DK 2000-series User manual

Introduction
This quick reference guide applies to DKT 2000-series
digital telephones connected to Strata DK14, DK16, DK16e,
DK40, DK40i, DK280, DK424 or DK424i systems. Your
telephone may not have all of the buttons/features
mentioned in this guide.
See your Telephone System Administrator for more
information on buttons and variable entries with checkmark
boxes. He/she will show you which features you have and
should mark the boxes appropriately.
If you hear a dial tone when you lift the handset, you do not
need to press any available directory, number or line button
before dialing an inside or outside number.
Access Outside Line and Call
1. Dial your access code:
r
r/LQH button
2. Dial a phone number.
Account Code Calls
Forced Account
Code
1. Access an outside line.
2. Enter the Forced Account Code.
3. Listen for dial tone. Busy tone
indicates an invalid code. Least
Cost Routing (LCR) dialing: you
will not hear a dial tone.
4. Dial a phone number.
Voluntary Account
Code
1. While connected to an outside line
press $FFRXQW&RGH, or dial a
code:
r&QI7UQ + 
r6SHHG'LDO +
r6SHHG'LDO + 
r+
r+ 
2. Dial the Account Code.
r
Assigned code________
_
r3RROHG/LQH*US button.
Automatic Busy Redial
Activate After dialing a busy outside phone
number, press $XWR%X \5HGLDO ...or
&QI7UQ + , then hang up. Your
phone tries to call that number every
30 or 60 seconds, then signals you
when the called number is available.
Deactivate Press $XWR%X \5HGLDO ...or press
your primary directory number + .
Automatic Callback
Activate 1. After dialing a busy or Do Not
Disturb station, or busy trunk
group, press $XWR&DOOEDFN or .
2. Hang up. The system calls you and
rings the station or trunk group
when it is available.
Deactivate Press $XWR&DOOEDFN ...or press your
directory number + .
Call Forward
All Calls Press &DOO)UZG$OO&DOO , enter the
number to forward calls to, then press
&DOO)UZG$OO&DOO again
...or press the primary or phantom
directory button to forward, then press
 + NNN + 6SNU.
Busy Press &DOO)UZG%X \, enter the
number to forward calls to, then press
&DOO)UZG%X \ again
...or press the primary or phantom
directory button to forward, then press
 + NNN + 6SNU.
No Answer Press &DOO)UZG1R$Q ZHU, enter
the number to forward calls to; press
&DOO)UZG1R$Q ZHU again...or
press 6SHHG'LDO + XX + &DOO)UZG
1R$Q ZHU
...or press the primary or phantom
directory button to forward +
 + NNN +6SHHG'LDO + XX +
5HGLDO + 6SNU
...or  + NNN + + XX + + 6SNU.
Busy
No Answer
Press &DOO)UZG%X \1$Q , enter
the primary or phantom directory
number to forward to; then press
&DOO)UZG%X \1$Q
...or press the primary or phantom
directory button to forward +  +
NNN + 6SHHG'LDO + XX + 5HGLDO + 6SNU
...or  + NNN + + XX + 5HGLDO +
6SNU
Cancel Press the same Call Forward button or
button sequence that you used to set
Call Forward ...or press a directory
number button +  and hang up.
NNN = extension to where you want calls forwarded.
XX = 08~60 seconds the phone rings before it forwards (optional).
Call Park Orbits
Park a Call 1. While on a CO line call or internal
call, press 3DUNLQ2UELW...or
&QI7UQ + .
2. Enter an orbit number ~ or
a valid directory number. If you
have an LCD telephone, enter ,
an available orbit is selected.
3. Hang up.
Retrieve a Parked
Call
1. Press 3DUNLQ2UELW...or from any
directory number press .
2. Enter the orbit number or extension
where the call is to be parked.
Park a Call and
Page
1. While on inside or outside call,
press 3DUNDQG3DJH
...or &QI7UQ+ .
2. Enter the orbit number (~)
or extension where the call is to be
parked. If you have an LCD phone,
enter  and the system selects
an available orbit.
3. Enter the Paging Access Code,
announce the call and its location.
Hang up.
Call Pickup
Pick up ringing
call / call on hold
at another
directory number
From any directory number, press
 + the directory number that has
the ringing or on-hold call (not
available on all systems.)
Pick up a ringing
priority call, a
page, or ringing
door phone
Press 'LUHFWHG3LFNXS ...or press a
directory number
+ . Then press 
.
Pick up an external
page
Press 'LUHFWHG3LFNXS ...or press a
directory number
+ . Then press .
Pick up any ringing
outside line
Press 'LUHFWHG3LFNXS ...or press a
directory number
+ . Then press .
Pick up any ringing
outside line on
hold
Press 'LUHFWHG3LFNXS ...or press a
directory number
+ . Then press
~. (See your System
Administrator for the maximum number
of CO lines for your system.)
Call Transfer with Camp-on
Transfer a Call 1. While on a call, press &QI7UQ .
2. Dial the directory number you wish
to transfer to.
3. Announce the call, then hang up.
If the station is busy, “camp on” by
hanging up. When the called
number is available, the “camped
on” party is connected. If the called
party does not answer after a certain
time, the call rings back to you.
Conference Calls
Conference
inside/outside call
to a directory
number
1. While on a call, press &QI7UQ .
2. Dial a directory number or outside
line.
3. Press
&QI7UQ after the called party
answers. All parties are
conferenced together.
If you added an outside line to the
call, press &QI7UQ again before
hanging up to allow the outside
parties to continue talking. (If you
do not, the call is disconnected).
Some outside lines do not
disconnect when conferenced
parties hang up. If so, press the
flashing button to monitor the
conference. If the parties are still
on the line, press &QI7UQ + 6SNU,
then hang up. Press 6SNU to
disconnect the lines.

\
Do Not Disturb
Activate Press 'R1RW'L WXUE (LED On).
Deactivate
Press 'R1RW'L WXUE again (LED Off).
Hold
Place call on Hold Press the +ROG button.
Retrieve held call Press the flashing line button or
directory number button.
Place call on
Exclusive Hold
While on a call, press +ROG twice. (No
one can accidentally pick up your call.)
Handsfree Answerback/Monitoring
Receive a
Handsfree
Answerback call
You hear a single warning tone
followed by the caller’s voice. Without
lifting the handset, speak toward the
telephone at a normal voice level.
Use Handsfree
Monitoring
1. While off-hook, on a call, hold down
6SNU and place the handset on-hook.
2. Release 6SNU.
3. Lift the handset to resume the
conversation.
Frequently Used Numbers
Number Name
726+,%$
© Copyright 2000
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Blvd., Irvine, CA 92618-1697
DKA-QR-DKTEL-VD
4010356
Version D.1, June 2000
Version D, May 2000
Version C, May 1999
Version B, December 1998 http://telecom.toshiba.com
Internal Call
1. Lift the handset or press the directory number button,
then dial a directory number.
2. Make a voice announcement after you hear a single
tone or when the called party answers.
Message Waiting
Light Message
Waiting LED at
another station
After reaching a busy or unanswered
station, press 0 J or to light the 0 J
button.
Answer a
Message Waiting
at your station
Press 0 J, lift the handset. If the
message sender does not answer,
hang up and repeat this step to skip to
the next message.
Cancel your
station’s Message
Waiting light
Press a directory number button +
.
Override/OCA
Busy Override or
Off-hook Call
Announcement
(OCA)
Press after dialing the busy station.
Or press  or  if the called
telephone allows Off-hook Call
Announce.
Busy Override or
OCA (barge in)
Press after reaching a busy station.
Paging
Make Page
Announcement
1. Lift the handset and press a
directory number.
2. Enter a page zone code (below):
All Call Page
group

Station groups ~
All Call Page group
and external page
zones

External Page
zones
a ...ora
Zone(s) depend on system size - see
your System Administrator.
Redial
Redial last
number dialed
1. Lift the handset, then press an
available directory number or line.
2. Press 5HGLDO.
Save a number to
Redial later
After dialing a telephone number
(before disconnecting), press 6DYH
/D W1XPEHU.
Redial a saved
number
Access an outside line or press a
primary or phantom directory number,
then press 6DYH/D W1XPEHU.
Soft Keys
LCD phone only. When active, the 0RGH, 3DJH, and 6FUROO
keys perform different actions as described by the LCD
readout directly above the keys. See the Strata DK Digital
Telephone User Guide for more details.
Soft Keys On
Press 0RGH +  (when phone is idle).
Soft Keys Off Press 0RGH +  (when phone is idle).
Speed Dial
Store a Speed
Dial number
1. Do not lift the handset.
2. Press 5HGLDO.
3. Press any button labeled 6', then
enter the phone number you wish
to store; press 5HGLDO
...or
press 6SHHG'LDO (or ), then enter
a personal or System Speed Dial
code (below). Then enter the
phone number you wish to store;
press 5HGLDO.
Speed Dial Codes Personal:
ra
System:
r a
r a
Make a call with
Speed Dial
Lift the handset and press the 6'
button
...or
lift the handset and press 6SHHG'LDO,
then enter the Speed Dial code.
ra
ra