Toshiba Strata CIX DP-5000 series User manual

telecom solutions
Toshiba DP5000 eries Featurephone
Quick Reference Guide

Important
DP5000- eries Telephones
Business Communications Division use this opportunity to inform
Customers/End-users that the new DP5000 terminals will only work with
the Netserver 4.3.46F and above as it is not compatible with the older
versions of Netservers.
20 Programmable
Feature Buttons
9-Line LCD
20 Programmable
Feature Buttons
4-Line LCD
Legend
10 Programmable
Feature Buttons
4-Line LCD
Single Line
Telephone
1Programmable
Button
A. Status LED (message and
ringing)
B. LCD Display
C. Softkeys
D. Programmable Feature
Buttons
E. Message Waiting LED
Button
F. Microphone LED Button
G. Speaker LED Button
H. Volume
I. Hold Button
J. Microphone
K. Tilt stand
L. ff-Hook Button (Single
Line Telephone)
M. History button – Provides
the Caller-ID history on a
Strata CIX extension
N. Shift Button – Toggle
between Programmable
Feature Buttons
1-10 and 11-20
2

To customise your telephone, you can adjust the following settings.
To adjust handset volume
 During a call, press down or . When you hang up,
volume returns to default.
To adjust the speaker volume for internal/external calls and
background music
 Press and use or to adjust volume level.
Press to exit.
To adjust Ring Tone, Handsfree Answerback and peaker Off-hook
Call Announce
 With an idle phone and handset on-hook, press or .
Available on backlit telephones and backlit add-on module.
To adjust the LCD contrast on the backlit telephones
1. Press and hold down the button.
2. Press and release or repeatedly.
Note: Holding down the Vol key does not continue to change the setting.
The key must be pressed for each step of contrast change.
To adjust the LCD contrast on the Add-on Module
1. Press +3+6+9 (simultaneously).
2. Press Contr st + or Contr st - softkey/button to increase or
decrease contrast.
3. Lift the handset off-hook / on-hook to save settings.
Available on backlit telephones and backlit add-on module.
To change the LCD back light brightness for the
4-line LCD telephones:
1. Press +3+6+9 (simultaneously).
2. To increase or decrease brightness, press Bright or Dim softkey on
the telephone and press Bright or Dim softkey on the add-on
module.
3. Lift the handset off-hook / on-hook to save the settings.
Available on backlit telephones and backlit add-on module.
To change Backlight ettings
1. Press +3+6+9 (simultaneously).
2. Press the button.
3. Use table below to choose preferred settings.
4. Press to save settings.
ALWAY ON YNCHRONI ED ALWAY OFF
Shaded = Red LED n
Notes
• Use the four programmable feature buttons on the bottom of the row. If
you have two rows of buttons, use the ones on the left hand side.
• Synchronised setting turns the backlight on when there is any activity
on the telephone, and then keeps the backlight on for 30 seconds.
(This is the default setting). Refer to DP-5000 series Telephone User
Guide for additional settings.
0
0
Personal Preferences
Volume Control
LCD Contrast
Brightness Control
Backlight On / Off
3

Below is a list of features to help you with basic telephone
functionality.
Handset
1. To make a call, lift the handset, then dial the number.
2. When connected, you can continue to use the handset or switch to
speakerphone by pressing and replacing the handset.
pkr Button
1. To make a call, press .
2. Dial the number.
3. When connected, you can continue to use the speakerphone or lift
the handset and continue the conversation.
Dial Directory
1. Press DIR soft key to access the Select Directory menu.
2. Choose the directory you wish to access and use the dial pad to enter
the name.
The soft keys on the Select Directory are:
My = Personal Speed Dial Names
EXTR= System Speed Dial Names
INTR = Directory Number Names
Dial = Cancel directory, get dial tone.
• Press FIND to start the directory search.
• Press NEXT to move forward.
• Press BACK to move backwards.
• Press CALL to connect to the directory entry selected.
• Press CNCL to quit the directory search.
Notes
• If a directory is not selected and a name is entered, all directories will
be searched.
• To enter names from the dial pad, press the dial pad button associated
with the letter to be entered. Press the button once for the first letter,
twice for the second letter, etc. Left and Right Soft Keys are available to
move the cursor.
Incoming calls will ring on your telephone and be accompanied by a
green flashing PDN button (your extension button). The status light on
the top of your phone will also flash:
RED for incoming external call
GREEN for incoming internal call.
Lift the handset or press .
Note If you don’t have Ringing Line Preference: press the flashing line or
extension button and lift the handset.
To scroll through a list of numbers that called your telephone
The following steps require your telephone to have a programmed
feature button for Caller ID.
1. Press the Caller ID button.
2. Use and or NEXT and PREV softkeys to scroll
through the numbers.
3. Press CALL to dial the number.
Quick Reference Features
Making a Call
Answering a Call
Caller ID Button
4

Enter the button sequence below
All C lls: Press Ext. + #6011 + Destination umber
Busy: Press Ext. + #6021 + Destination umber
No Answer: Press Ext. + #6031 + Destination umber + Timer
(seconds, 2-digits) + #
Busy No Answer: Press Ext. + #6041 + Destination umber +
Timer (seconds, 2-digits) + #
C ncel: Press Ext. + #6051
To park a call
1. While on a call, press C ll P rk.
2. Specify the Park Orbit using one of the following:
• Press *and the system automatically selects a General Park Orbit
between 7000~7019. The chosen orbit appears on the LCD.
• Enter a valid extension.
• Press #and the system automatically selects your extension as
the orbit.
3. Hang up. If the parked call is not retrieved, the call rings back to
your phone.
To retrieve a parked call
1. Press C ll P rk.
2. Enter the Orbit umber where the call is parked.
imple Transfer
1. While on a call, press TR S soft key.
2. Dial the extension number and the call is transferred.
If your telephone doesn’t have a display, or if you would like to
announce the call
1. While on a call, press .
2. Dial the extension number. (Optional: Stay on the line to announce
the call).
3. Hang Up.
Note During call transfer you can reconnect to the original
caller by pressing your flashing extension button.
1. While on a call, press .
2. Call another station or outside line.
3. When the called party answers, press . All parties are
conferenced.
Note If you receive a busy tone or if the station does not answer,
press the flashing line button to return to the original call.
4. Repeat Steps 1~3 to add more lines. You can conference up to
eight parties.
To transfer conference control
Note When the person who initiates the conference (master) hangs
up, control transfers to the first internal station added to the
conference. If no internal stations are in the conference, the call
disconnects.
1. Perform Steps 1 and 2 above to add the line to which you wish to
transfer conference control.
2. Announce the call and hang up to transfer the call. This station is
now the conference “master” with the ability to add or delete
parties.
Call Forward - Any Calls (Internal & External)
Call Park Orbits
Call Transfer
Conference Calls
5

To hold a conference call
If you are the “master” conference controller,
press once (or twice for Executive Hold) to place the
conference call on hold.
The conference continues and you can join at any time without
giving up “master” abilities. Music-on-hold is suppressed in this
mode.
To conference two outside Lines
1. While talking on an outside call, press .
2. Access an outside line.
3. After the party answers, press twice and hang up.
Note If you receive a busy tone or if the station does not answer,
press the flashing line button to return to the original call.
1. To place a call on Hold, press the button.
2. To return to the held call, press the held line’s button.
If you do not return to the held call, it rings back to your phone. If
you are busy on another call, you hear two tone bursts. If the held
party hangs up, the call is released.
To place a call on Exclusive Hold
While on a call, press twice. This places the call on Exclusive
Hold; no one else will be able to access that line.
To place a call on Automatic Hold
While on a call, press another extension button to receive/
originate a new call. You can switch between calls without having to
press .
Make sure this feature is programmed on your system; if not,
existing calls will drop.
Mute on the IP5000-series telephones mutes not only the microphone
but also the handset microphone as well. The MIC button on the
telephones toggles between Mic and Mute. When Mic button is lit,
handsfree communication is supported, when is pressed and light
is off, Mute is enabled.
During a handsfree conversation, press the Mic key, the red
indicator will turn off; the microphone and handset are muted.
Press the Mic key again to resume hands free communication, the
red indicator will turn on.
To store a number on the One Touch button
1. Dial #9876.
2. Press a One Touch button.
3. Enter the number to be stored.
4. Press the One Touch button again.
Note One Touch buttons must be programmed on a Programmable
Feature Button.
To make an All Call Page
1. With the handset off-hook, press All C ll P ge. This pages all
phones in the All Call Page Group, and may page external speakers
(depends on programming).
2. Make your announcement, then hang up.
0
Conference Calls continued
Hold
Mic/Mute Button
0
One Touch
Paging
6

To store a tation peed Dial Number
1. Dial #9876.
2. Press .
3. Enter a Speed Dial Code (100~199).
4. Enter the number to be stored (32 digits max.).
5. Press button to store the entry.
6. Repeat steps 2~5 to add more speed dial numbers.
7. To end programming session, lift and replace the handset.
To clear a number from a tation peed Dial code
Repeat the previous procedure skipping Step 4.
To make a call using peed Dial
1. Lift the handset. Press , then dial the Speed Dial umber.
2. Access an outside line (if necessary).
Note You may need to lift the handset and access an outside line
before pressing (depending on your telephone setup).
Note This feature is only available on a 9-Line display telephone.
If the LCD screen is set to view buttons 11-20 and a call comes in on
button 1, the phone will ring and the caller ID information will display on
top of the screen. Press the “shift” key to view buttons 1-10 and answer
the call.
Incoming calls to your extension with Caller ID can be recorded into a
rolling list that is saved on your telephone. The call information is placed
in the list along with the number, name (if provided), time and date of
the call, and status of the call (answered, abandoned, or redirected). You
can access this list from an LCD telephone with a flexible Caller ID or
button.
To view saved Caller ID information
1. When your station is idle, press the Caller ID or (Insert History
label) button. The Caller ID LED lights green and the latest record
displays.
2. Use the soft keys ( ext, Prev, Call or Exit) to view and place calls.
Note Caller ID is displayed when a call is first answered
and will be displayed for the first 15 seconds of the telephone call.
peed Dial
hift Key
History Key
Voicemail
First time user
1. Dial the Voicemail umber 333_
2. Dial the default password 1234#
3. You are then given a list of options:
or you will hear a tutorial which will talk you through setting up
your mailbox
Press 1to Play messages
Press 2to Send a new message to a specific Mailbox
Press 3to Manage your Mailbox
Press 0to Exit user mode
7

Manage Your Mailbox (Opt 3)
Accessing Messages whilst out of the Office
Press 1to record your greeting (Message callers hear when reaching
your mailbox) and follow prompts
Press 2to user options (Do not disturb, call screening, security code,
busy greetings etc)
Press 3to manage your lists
Press 9to return to the previous menu
Note You can record up to 7 greetings, the greeting that you select is
the greeting that callers will hear on reaching your mailbox.
1. Dial the main company number
2. Hit the *key
3. Enter Mailbox (extension number) followed by #
4. Then enter 1234# (or your own personal password
followed by #)
1. Dial the voicemail number 333_or press message key (if message
waiting - red light flashing)
2. Dial the password xxxx #
3. You are then given a list of options:
Press 1to listen to message
Press 2 to save
Press 3to Delete
Press 5to forward to another subscriber
Press 6 to reply
Press 7special functions
Press *1 replay current message
Press *2 play Previous message
Press 9 to return to the menu
1. Enter a User ID (extension number) record message and press # #
to send or select from the following:- and follow promts
00 Directory plus name
01 Personal List (1~7)
02 System List (1~7)
Message Play Back
Play Messages (Opt 1)
end Messages (Opt 2)
telecom solutions
Pinnacle Telecom (Wales) Ltd, Fairway House,
Links Business Park, St Mellons, Cardiff, CF3 0LT.
Tel: [phone] Fax: [phone]
Email: [e-mail]
Web: www.pinnacle-group.co.uk