Touchstone Sideline Series User manual

Sideline® Series
Electric Fireplace Heater
OWNER’S MANUAL
28” / 36” / 40” / 45” / 50” / 60” / 72” / 84” / 100”
Sideline® Series Recessed Electric Fireplace
AC 110-120V 60Hz 1500W
Model #: 80004 / 80011 / 80013 / 80014 / 80015 / 80025 / 80027 / 80028 / 80029 / 80032 / 80043
800.215.1990 [email protected]om touchstonehomeproducts.com

TABLE OF CONTENTS
3
15 Unpacking Your
Fireplace
• Parts and Hardware
A. Tools Required
B. What’s in the Box
• Unpacking and Setup
A. Unpacking Instructions
• Wiring
A. Testing the Fireplace Prior
to Installation
B. 3-Prong Outlet Installation
C. Hard Wire Connection
18 Installation
• WARNINGS
• Choosing Installation Location
• Removing the Rubber Feet
• Removing the Glass Panel
• Removing the Steel Panel
(80013 Sideline Steel only)
• Recessed Installation
A. Crystal Ember Installation
B. Fire Log Installation
• Wall Mounted Installation
27 Operating Your Fireplace
• Power
• Methods of Operation
A. Control Panel
B. Remote Control Functions
• Remote Control Operation
• Replacing Remote Control Battery
• Temperature Limiting Control
29 Care and Maintenance
• Cleaning
• Maintenance
30 Warranty
General Information
• CSA Approval Listing Information
• Fireplace Specifications
• Dimensional Drawings
80028
80014
80027
80025
80004
80029
80013
80011
80015
80043
80032
Sideline® 28” Dimensions
Sideline® 36” Dimensions
Sideline® 40” Dimensions
Sideline® 45” Dimensions
Sideline® 50” Dimensions
Sideline® 50” White Dimensions
Sideline® 50” Steel Dimensions
Sideline® 60” Dimensions
Sideline® 72” Dimensions
Sideline® 84” Dimensions
Sideline® 100” Dimensions
2Touchstone Home Products
Table of Contents

• THIS FIREPLACE IS HOT WHEN IN OPERATION AND CAN CAUSE INJURY
• Ensure clearances to combustibles are maintained when building a mantel or shelves above
• the fireplace. Elevated temperatures on the wall or in the air above the fireplace can cause melting,
• discoloration or damage to the decorations, a TV or other electronic components.
• Do not operate fireplace before reading and understanding operating instructions.
• Failure to operate fireplace according to operating instructions could cause fire or injury.
• Risk of injury. This fireplace is HOT when in operation and heating element is ON. Power to the
• fireplace should be turned OFF and the fireplace allowed to cool before servicing. To disconnect
• power to the fireplace, turn controls to OFF, then remove plug from outlet.
• Do not install damaged, incomplete, or substitute components.
• Young children should be carefully supervised when they are in same room with fireplace.
• Toddlers, young children and others may be susceptible to accidental injury. A physical barrier is
• recommended if there are at-risk individuals in the house.
• Clothing and other flammable material should not be placed on or near the fireplace.
• Due to high temperatures, the fireplace should be located out of trac and away from furniture
• and draperies.
• It is imperative that the control compartments, circulating blower, and its passageway
• to the fireplace are kept clean.
• Under no circumstances should this fireplace be modified.
• Do not use the fireplace if any part has been under water.
• Do not operate the fireplace with the glass panel removed, cracked or broken.
• Keep the packaging material out of the reach of children. As with all plastic bags, these are
• not toys and should be kept away from children and infants.
• Servicing should only be done while the fireplace is disconnected from the power.
• Do not operate this fireplace with a damaged cord or plug, after the fireplace malfunctions,
• has been dropped, or damaged in any manner.
• Do not use outdoors.
• Never locate fireplace where it may fall into a bathtub or other water container.
• Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like.
• Connect to a properly grounded outlet or hard wire connection only.
• Do not insert foreign objects into any ventilation or exhaust opening as this may cause an
• electric shock, fire, or damage to the fireplace.
• To prevent a possible fire, do not block the air intakes or exhaust in any manner. Do not use
• on soft surfaces, like a carpet, where openings may be blocked.
Important Safety Information Warning
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Important Safety Information Warning

Fireplace Specifications
This fireplace has been tested in accordance with the CSA Standards for fixed and location-dedicated
electric room appliances in the United States and Canada. If you need assistance during installation,
please contact our technical support department at 800-215-1990.
Note: This fireplace must be electrically wired and grounded in accordance with local codes or, in
the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition in the United
States or the Canadian Electric Code, CSA C22.1 in Canada.
Model Number
Description
Voltage
Watts
Amps
Fireplace Width
Fireplace Height
Fireplace Depth
Net Weight
Gross Weight
Model Number
Description
Voltage
Watts
Amps
Fireplace Width
Fireplace Height
Fireplace Depth
Net Weight
Gross Weight
Model Number
Description
Voltage
Watts
Amps
Fireplace Width
Fireplace Height
Fireplace Depth
Net Weight
Gross Weight
80028
Sideline® 28
120v AC
Max 1100W
12 AMP
28”
16 1/2”
5 1/2”
25 lb
33 lb
Sideline® 36
120v AC
Max 1500W
12 AMP
36”
21 1/2”
5 1/2”
38 lb
47 lb
80014 80027
Sideline® 40
120v AC
Max 1500W
12 AMP
40”
21 1/2”
5 1/2”
41 lb
49 lb
80025
Sideline® 45
120v AC
Max 1500W
12 AMP
45”
21 1/2”
5 1/2”
55 lb
59 lb
80004
Sideline® 50
120v AC
Max 1500W
12 AMP
50”
21 1/2”
5 1/2”
60 lb
65 lb
80029
Sideline® 50 White
120v AC
Max 1500W
12 AMP
50”
21 1/2”
5 1/2”
60 lb
65 lb
80013
Sideline® 50 Steel
120v AC
Max 1500W
12 AMP
50”
21 3/8”
5 1/2”
60 lb
65 lb
80011
Sideline® 60
120v AC
Max 1500W
12 AMP
60”
21 1/2”
5 1/2”
70 lb
78 lb
80015
Sideline® 72
120v AC
Max 1500W
12 AMP
72”
21 1/2”
5 1/2”
110 lb
150 lb
80043
Sideline® 84
120v AC
Max 1500W
12 AMP
84”
21 1/2”
5 1/2”
125 lb
160 lb
80032
Sideline® 100
120v AC
Max 1500W
12 AMP
100”
21 1/2”
5 1/2”
150 lb
175 lb
4Touchstone Home Products
CSA Approval Listing Information

80028 - Sideline 28” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
- Ships with fire log secured in place. To use glass
-crystal media, simply unscrew and remove the log.
SPECIFICATIONS
- Frame color: Black
- Watts: 1100
- BTU’s: 3753
- Room Coverage: 400 ft
- Voltage: 120v
- Amps: 12
- Rough Opening: 23 1/4”W x 15 3/4”H x 5 1/2”D
-Note: the Sideline 28 is not hard wire compatible.
FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
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800.215.1990 touchstonehomeproducts.com
Sideline® 28” Recessed Fireplace | PN: 80028
Sideline Fireplace Dimensions

80014 - Sideline 36” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 120v
- Amps: 12
- Rough Opening: 32 3/4”W x 20 1/2”H x 5 3/4”D
FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
6Touchstone Home Products
Sideline® 36” Recessed Fireplace | PN: 80014

FRONT VIEW
TOP VIEW
80027 - Sideline 40” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 110v - 120v
- Amps: 12
- Rough Opening: 32 3/4”W x 20 1/2”H x 5 3/4”D
SIDE VIEW
BACK VIEW
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800.215.1990 touchstonehomeproducts.com
Sideline Fireplace Dimensions
Sideline® 40” Recessed Fireplace | PN: 80027

80025 - Sideline 45” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 120v
- Amps: 12
- Rough Opening: 40 1/8”W x 20 1/2”H x 5 3/4”D
FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
8Touchstone Home Products
Sideline® 45” Recessed Fireplace | PN: 80025

80004 - Sideline 50” Recessed Fireplace - Black
80029 - Sideline 50“ Recessed Fireplace - White
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
- (batteries not included)
- Dual mode, operates with or without heat
- for only flame e ect
- Built in timer mode for shut o in 30 minutes
- to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: 80004 - Black / 80029 - White
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 110v - 120v
- Amps: 12
- Rough Opening: 47 1/8”W x 20 1/2”H x 5 3/4”W
FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
Sideline Fireplace Dimensions
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Sideline® 50” Recessed Fireplace | PN: 80004 / 80029

FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
80013 - Sideline Steel 50” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 110v - 120v
- Amps: 12
- Rough Opening: 47 1/8”W x 20 1/2”H x 5 3/4”W
10 Touchstone Home Products
Sideline® Steel 50” Recessed Fireplace | PN: 80013

80011 - Sideline 60” Recessed Fireplace - Black
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame e ect
- Built in timer mode for shut o in 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 110v - 120v
- Amps: 12
- Rough Opening: 47 1/8”W x 20 1/2”H x 5 3/4”W
FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
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Sideline Fireplace Dimensions
Sideline® 60” Recessed Fireplace | PN: 80011

FRONT VIEW
TOP VIEW
80015 - Sideline 72” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 110v - 120v
- Amps: 12
- Rough Opening: 68 3/4”W x 20 1/2”H x 5 3/4”D
SIDE VIEW
12 Touchstone Home Products
Sideline® 72” Recessed Fireplace | PN: 80015

FRONT VIEW
TOP VIEW
80043 - Sideline 84” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 110v - 120v
- Amps: 12
- Rough Opening: 80 3/4”W x 20 1/2”H x 5 3/4”D
SIDE VIEW
BACK VIEW
Sideline® 84” Recessed Fireplace | PN: 80043
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Sideline Fireplace Dimensions

80032 - Sideline 100” Recessed Fireplace
FEATURES
- 2 heat settings (high and low)
- Designed for recessed mounting in wall
- Remote control for heat and flame setting
-(batteries not included)
- Dual mode, operates with or without heat
-for only flame eect
- Built in timer mode for shut oin 30 minutes
-to 7.5 hours
- Faux Fire Log and Glass Crystal Media Options
SPECIFICATIONS
- Frame color: Black
- Watts: 1500
- BTU’s: 5000
- Room Coverage: 400 ft
- Voltage: 110v-120v
- Amps: 12
- Rough Opening: 96 3/4”W x 20 1/2”H x 5 3/4”D
FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
14 Touchstone Home Products
Sideline® 100” Recessed Fireplace | PN: 80032

Parts and Hardware
Tools Required
• Phillips screwdriver
• Stud finder
• Level
Unpacking and Setup
Unpacking Instructions:
• Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Check the
• parts list to make sure no parts are missing. If parts are missing, please contact technical support at
• 800-215-1990 for replacement.
NOTE:Dispose of plastic bag, as it may cause choking hazard with young children.
Do not let children play with plastic bag.
* Delivered installed
Fireplace - 1
Wood Screws - 6 Drywall Anchors - 6
(Wall mount install use)
Metal Bracket - 2
Plastic Tray* - 1
Remote Control - 1
Crystal Embers - 1 BagFire Log - 1
Wall Bracket* - 1
(Wall mount install use)
What’s in the Box
• Tape measure
• Electric drill
• 1/4” wood drill bit
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Unpacking Your Fireplace
Unpacking Your Fireplace

The Sideline® series recessed fireplace can either be plugged into a grounded 3-prong outlet
or hard wire connection. Note, the Sideline 28 is not hard wire compatible.
Testing the Fireplace Prior to Installation
• Before installing the fireplace, test the fireplace to make sure that it operates properly.
• Plug fireplace into approved outlet and power on fireplace. Once fireplace is tested, continue
• with installation.
• If you have any problems, please contact technical support at 800-215-1990.
3-prong Outlet Installation
• Only use this fireplace on a 120V AC, 15-Amp grounded circuit. Never overload the circuit. If this
• fireplace trips the circuit breaker, unplug all other appliances on the same circuit before the next use.
• Avoid plugging other appliances into the same circuit as this fireplace.
• Always check the fireplace plug and connections before each use.
• Never plug this fireplace into an outlet that is cracked or has any loose wires or connections.
• Plugging this fireplace into a faulty outlet could result in the outlet overheating or catching fire.
• Make sure this plug fits securely into the outlet. Faulty wall outlet connections or loose plugs can cause
• the outlet to overheat. If the outlet or faceplate is hot, discontinue use immediately and have a qualified
• electrician inspect and/or replace the faulty outlet.
• The power cord supplied with the heater has three prongs: two flat blades (live and neutral) and one
• round pin (ground). If a 3-slot receptacle is not available, an adapter MUST be used. The adapter
• MUST be properly grounded to the outlet box (see figure below).
NOTE: Adapter NOT INCLUDED
GROUNDING PIN
METAL
GROUNDING SCREW
ADAPTER
16 Touchstone Home Products
Wiring

If it is necessary to hard wire this appliance, a qualified electrician must remove the cord
connection, and wire the appliance directly to the household wiring. Note, the Sideline 28
is not hard wire compatible.
This appliance must be electrically connected and grounded in accordance with local codes,
if hard wired. In the absence of local codes, use the current ANSI/NFPA 70 NATIONAL ELECTRICAL
CODE in the United States or the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada.
A. Remove the cover plate from the right side
A. bottom of the appliance by removing the three
A. screws, as shown above. Save screws for
A. Installation of new cover plate.
C. Remove the power cable and wires from the cover plate. Thread your wiring through the hole
C. in the cover plate for connecting to the wires in the Sideline® fireplace.
D. Using the wire connectors, connect the ground green wires (G), the common white wires (N) together,
C. then the hot black wires (L) and then the refer to Figure 3.
E. Reinstall the cover plate using the three screws, as shown in Figure 1.
B. Remove the wire connectors from the
B. power cord. Keep power cord, in case
B. needed in future.
Hard Wire Connection
Unpacking Your Fireplace
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WARNINGS
• Keep materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least
• 36” away from the front of the fireplace.
• Never install the fireplace where it may fall into a bathtub or other body of water.
• Wear safety gloves and safety glasses for protection during installation. Broken glass may cause
• injury or harm.
• Prevent contact with loose insulation. Do not install the fireplace against a vapor barrier or
• exposed insulation.
• Do not expose the fireplace to the elements (rain, etc.).
Choosing Wall Location
• Measure wall location to ensure that fireplace will fit on desired wall location.
• Minimum clearances (measurements taken from front of glass panel):
• Select a location that is not prone to moisture and is located at least 36” away from materials
• such as curtains, drapes, furniture, or bedding.
• See Safety Information on pages 3 for warnings about safe placement, safe installation, and
• proper use of this product.
Removing the Rubber Feet
• For in-wall, recessed installations, the rubber feet on the bottom of the fireplace are removeable.
• To remove, use a Philips-head screwdriver to remove the four rubber feet on the bottom of the fireplace
• as shown below
Bottom of Fireplace to Floor: 6”
Sides of Fireplace: 6”
Back of Fireplace: 0”
Top of Fireplace: 8” to mantel
Top of Fireplace: 8” to TV
Top of Fireplace: 8” to ceiling
For more detailed instructions, visit our website or Touchstone
Home Products YouTube channel for the product support videos.
18 Touchstone Home Products
Installation

REMOVING THE GLASS PANEL
Prior to installation, remove the glass panel. Please remove glass panel as per instructions below:
Instructions
1. There are 2 screws in the top vent opening, one on the far left and one on the far right.
1. Remove both screws from the glass panel.
2. After removing screws, lift glass panel UP and STRAIGHT OUT toward you to remove from
2. fireplace. Place glass panel in a soft, dry place.
2. CAUTION: It is recommended that 2 people remove the glass panel to minimize chance of breakage.
Installation
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REMOVING THE STEEL PANEL (80013 SIDELINE STEEL ONLY)
Prior to installation, remove the front panel from your 80013 Sideline Steel Fireplace.
Please remove front panel as per instructions below:
Instructions
1. There are 2 screws securing the front panel to the firebox, one on the far left and one on the far right.
1. Remove both screws from the front panel.
2. CAUTION: These screws are for shipping purposes only. They will not be reinstalled
2. when installation is complete.
2. After removing screws, lift glass panel UP and STRAIGHT OUT toward you to remove from
2. fireplace. Place front panel in a soft, dry place.
2. CAUTION: It is recommended that 2 people remove the front panel to minimize chance of breakage.
20 Touchstone Home Products
Installation