Touchstone WS-G-01 User manual

ELECTRIC FLAT PANEL FIREPLACE HEATER
Model Numbers: WS-G-01,WS-G-02
OWNER’S MANUAL
WARNING Read and understand this entire owner’s manual, including all safety
information, before plugging in or using this product. Failure to do so could
result in fire, electric shock, or serious personal injury.
CAUTION Keep this owner’s manual for future reference. If you sell or give this
product away, make sure this manual accompanies this product.

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IMPORTANT SAFETY INFORMATION!
WARNING
Read all instructions before using this heater!
This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If
provided, use handles when moving this heater. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of
the heater, and keep them away from the sides and rear.
Extreme caution is necessary when any heater is used by or near children or invalids and
whenever the heater is left operating and unattended.
DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions,
has been dropped or damaged in any manner. Discard heater, or return to authorized service
facility for examination and/or repair.
DO NOT run power cord under carpeting. DO NOT cover power cord with throw rugs, runners,
or similar coverings. DO NOT route power cord under furniture or appliances. Arrange power
cord away from traffic area, and where it will not be tripped over.
Connect to properly grounded outlets ONLY.
DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening, as
this may cause electric shock or fire, or damage the heater.
To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. Doing so could
cause a fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.
A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where
gasoline, paint, or flammable liquids are used or stored.
Use this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause fire, electric shock, or injury to persons.
ALWAYS plug heaters directly into a wall outlet/receptacle. NEVER use with an
extension cord or relocatable power tap (outlet/power strip).
DO NOT place the heater near a bed because objects such as pillows or blankets can fall off
the bed and be ignited by the heater.
NEVER use this heater in bathrooms, laundry rooms, or any other location where the heater
could fall into a bathtub or pool, become damp, or come in contact with water.
AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other
blockage. Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.
NEVER hang this unit on a wall directly below an electrical outlet.
NEVER permanently install in a recessed area of the wall. This may result in blocked air
flow, overheating, or fire.
ALWAYS mount to wall bracket before use. DO NOT set on the floor, or other surface, to use.
NEVER use a wall mount bracket from another manufacturer.

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WARNING
For residential use only! NOT for commercial use! Any commercial or public use of this
heater voids all warranties, and could cause injury.
This product is not intended to be a primary heat source. It is for supplemental heat only.
INDOOR use only! NEVER use this heater outdoors! Doing so may result in electric shock!
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
NEVER modify this heater. Doing so could result in personal injury or property damage.
Modification of this fireplace completely voids all warranties.
ALWAYS turn this heater off before unplugging it from the outlet.
ALWAYS disconnect this unit from the power supply before performing any assembly or
cleaning, or before relocating the electric fireplace.
NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.
ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet.
Place the heater near a wall outlet so an extension cord is not needed. If an extension cord is
needed, the gauge of the cord must be at least 14AWG, and the rating must be at least
1875 Watts. NEVER use a smaller gauge cord with a lower rating. Doing so may result in
fire or electric shock.
ONLY use this heater on a 240V AC 15-Amp grounded circuit. NEVER overload the circuit.
If this heater trips the circuit breaker, unplug all other appliances on the same circuit before the
next use. Avoid plugging other appliances into the same circuit as this heater.
NEVER plug this heater into an outlet that is old, cracked, or has any loose wires or
connections. Plugging this heater into a faulty outlet could result in electric arcing within the
outlet that could cause the outlet to overheat or catch fire.
ALWAYS check your heater cord and plug connections with each use!
i) MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or loose plugs
can cause the outlet to overheat.
ii) Heaters draw more current than small appliances. Overheating may occur even if it has
not occurred with the use of other appliances.
iii) During use check frequently to see if the plug outlet or faceplate is HOT!
iv) If the outlet or faceplate is HOT, discontinue use immediately and have a qualified
electrician inspect and/or replace the faulty outlets.
The power cord supplied with the heater has three
prongs: two flat blades (live and neutral) and one
round pin (ground). If a 3-slot receptacle is not
available, an adapter MUST be used. The adapter
MUST be properly grounded to the outlet box (see
figure at right). [NOTE: Adapter NOT INCLUDED.]
SAVE THESE INSTRUCTIONS!

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Preparation
This product includes a GLASS panel! Always use extreme caution when handling
glass. Failure to do so could result in personal injury or property damage.
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts
and assembly steps are grouped for free-standing or wall-hanging use. Check the parts list to make
sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever possible.
You will need the following tools (not included): Phillips screwdriver; stud finder; level; tape
measure; electric drill; 1/4” wood drill bit, hammer.
Parts and Hardware
B – Wood Screws & Washers
( 5 sets ) C – Drywall anchors ( 3 )
A – Fireplace ( 1 )
D – M4x8 Metal Screws (2) RC – Remote Control
E - Wall Bracket (1)
Installation and Assembly
Rear View of Fireplace
Step 1. Find a safe location.
Minimum clearance on each side:
19.7” (50 cm).
Minimum clearance below:
9.8” (50 cm).
Minimum clearance above:
39.4” (100 cm).
Minimum clearance from the front
and sides: 3 feet (90 cm).
Choose a location near an outlet so
an extension cord is not required.
DO NOT position the unit directly
below a power outlet.
See Safety Information on pages
2 and 3 for warnings about safe
placement, safe installation, and
proper use of this product.
19.7”
(50 cm)
Minimum 39.4”
(100 cm)
Minimum 9.8”
(50 cm)
19.7”
(50 cm)

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NOTICE The wall mount fasteners included with this fireplace are for use ONLY with a
wood-framed wall covered in drywall (sheet rock). For concrete walls, cinder
blocks, or other wall types, consult a professional for the best attachment methods.
ALWAYS unplug this fireplace heater before assembly or cleaning, or before
relocating. Failure to do so could result in electric shock, fire, or personal injury.
STEP 2. A. Locate the wall studs using an electronic stud-finder. Mark the hole locations with a
pencil. The holes should be 8” (20.3 cm) apart, and level. The minimum height from the surface
below must be 75.2” (191 cm). B. Three screws should be screwed directly into wall studs. Then,
no drywall anchors are needed. C. If only two studs are available, two screws MUST be
screwed directly into studs, and the other screws must be screwed into the drywall anchors.
AVOID INJURY and DAMAGE! Three screws should be screwed directly into wall
studs. If only two studs are available, two screws must be screwed directly into the
wall studs, and additional screws must also be screwed into the drywall anchors.
Mounting into three wall studs Mounting into two wall studs and drywall anchors
STEP 3. Drill a pilot hole into each mark using a 1/4” wood drill bit. A. If screws will go into three
studs, no drywall anchors are needed. B. Tap the drywall anchor(s) (C) carefully into the drywall
holes until they are flush with the drywall surface. Use care to avoid damage.
Drywall
Studs
C
CC

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STEP 4. Align the holes in the wall bracket (E) with the pilot holes and drywall anchors. Thread
wood screws (B) through washers and holes in the wall bracket, then directly into the wall studs
and/or drywall anchors. Make sure bracket is level. Tighten all screws securely with a screwdriver.
ALWAYS unplug this fireplace heater before assembly or cleaning, or before
relocating. Failure to do so could result in electric shock, fire, or personal injury.
STEP 5. A. With the help of a capable adult, lift the fireplace (A) and align the hooks on the back of
the fireplace with the slots on the wall bracket. Carefully set the hooks into the slots.
B. Secure the fireplace to the wall bracket with two M4x8 metal screws (D), one on each side.
Thread the screws through the fireplace and into the wall bracket side tabs. Tighten both screws
with a Phillips screwdriver. The unit may now be plugged in.
B
B
B
B
BB
A
A
E
D
E E
B
B

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This next step involves GLASS! ALWAYS use extreme caution when handling glass.
Failure to do so could result in personal injury or property damage.
Operation
Read and understand this entire owner’s manual, including all safety information,
before plugging in or using this product. Failure to do so could result in electric shock,
fire, serious injury, or death.
Power
Make sure the ON/OFF switch, located on the left side panel, is in the OFF position. Plug the power
cord into a 110~120 Volt 15 Amp grounded outlet (see IMPORTANT SAFETY INFORMATION on
Pages 2 and 3). Make sure the outlet is in good condition and that the plug is not loose. NEVER
exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.
Methods of Operation
This electric fireplace can be operated by the CONTROL PANEL, located on the right side panel of
the fireplace (see figure below), or by the battery-powered REMOTE CONTROL.
The operation and functions of the two methods are the same.
Before operating, please review the IMPORTANT SAFETY INFORMATION on Pages 2 and 3, and
heed all warnings.
NOTICE When the heater is first turned on, a slight odor may be present. This is normal and
should not occur again unless the heater is not used for a long period of time.
Front View Top View
\
Rear View Left Side View
Hot Air
V
ents

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Control Panel Operation
BUTTON FUNCTION ACTION & INDICATION
POWER
ON: Enables touch panel functions and
remote control. Turns on flame effect.
OFF: Disables touch panel functions and
remote control. Turns off flame effect.
1. Press once. Indicator light turns on.
Power turns on. All functions enabled.
2. Press again. Flame effect turns off. Unit
goes to standby. All functions turn off.
TIMER
TIMER button: Controls timer settings to
turn off fireplace at selected time.
Settings range from 0.5 hours to 7.5 hours.
1. Press once. Indicator light turns on.
Timer is set to 0.5 hours.
2. Press again until desired setting is
reached. Indicator lights show setting.
FLAME -
FLAME “-” button: Makes flame effect
dimmer.
NOTE: Flame effect stays on until power
button is turned off. Flame effect must be
on for heater to turn on.
1. Press once. Flame effect gets dimmer.
2. Press again until desired setting is
reached. Flame effect continues to get
dimmer each time button is pressed.
FLAME +
FLAME “+” button: Makes flame effect
brighter.
NOTE: Flame effect stays on until power
button is turned off. Flame effect must be
on for heater to turn on.
1. Press once. Flame effect gets brighter.
2. Press again until desired setting is
reached. Flame effect continues to get
brighter each time button is pressed.
HEATER
HEATER button: Turns heater on and off.
NOTE: The heater only works when the
flame effect is on. If the flame effect is off,
the heater will not turn on.
NOTE: To prevent overheating, the heater
fan will blow cool air for 8-10 seconds
before the heater turns on, and after the
heater turns off.
1. Press once. Indicator lights up.
Fan blows cool air for 10 seconds. 750W
heater turns on and blows warm air.
2. Press again. Indicator lights up.
1500W heater turns on and blows hot air.
3. Press again. Heaters turn off.
The fan blows cool air for 10 seconds to
allow heater to cool down, then turns off.
NOTICE To improve operation, aim the remote control at the remote receiver, and DO NOT
press the buttons too quickly. Give the unit time to respond to each command.

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Remote Control (Control panel POWER switch must be ON to use remote control.)
BUTTON ACTION and INDICATION CONTROL PANEL
POWER
1. Press once. Beep. Flame effect and indicator turn on.
2. Press again. Beep. Power and all functions turn off.
HEATER
1. Press once. Small indicator lights up. Fan blows
cool air. 750W heater turns on and blows warm air.
2. Press again. Large indicator lights up. 1500W
heater turns on and blows hot air.
3. Press again. Heaters turn off. Fan blows cool air to
allow heater to cool down, then turns off.
FLAME
1. Press once. Flame effect gets brighter. Press again
until desired setting is reached.
2. Press -. Flame effect gets dimmer. Press again until
desired setting is reached.
TIMER
1. Press once. ½ h light turns on. Timer is set to ½ hour.
2. Press again. 1h light turns on. Timer is set to 1 hour.
3. Press until desired setting is reached. Timer setting
increases by ½ hour up to 7½ h.
Examples: 3 hours = 2h+1h; 7½ hours = 4h+2h+1h+½h.
4. Press again. Timer setting increases by ½ hour until
desired setting is reached, or until timer turns off.
5. Press again to restart timer from ½h.
NOTICE To improve operation, aim the remote control at the front of the fireplace. DO NOT
press the buttons too quickly. Give the unit time to respond to each command.
Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe
temperature (212°F / 100°C), the heater will automatically turn OFF. To reset:
1. Unplug the power cord from the outlet.
2. Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait 5 minutes.
3. Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If they are,
use a vacuum to clean the vent areas.
4. With the POWER switch in the OFF position, plug the power cord back into the outlet.
5. If the problem continues, have your outlet and wiring inspected by a professional.
Remote Control Battery Information

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•This remote control uses two AAA battery (Not included).
•Instructions for battery installation are on the Remote Control battery compartment.
NEVER dispose of batteries in fire. Failure to observe this precaution may result in an
explosion.Dispose of batteries at your local hazardous material processing center.
Care and Maintenance
Cleaning
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in
electric shock, fire, or personal injury.
NEVER immerse in water or spray with water. Doing so could result in electric shock,
fire, or personal injury.
Metal:
•Buff using a soft cloth, slightly dampened with a citrus oil-based product.
•DO NOT use brass polish or household cleaners as these products will damage the metal trim.
Glass:
•Use a good quality glass cleaner sprayed onto the cloth or towel. Dry thoroughly with a paper
towel or lint-free cloth.
•NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Vents:
•Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
Plastic:
•Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
•NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Maintenance
Risk of electric shock! DO NOT OPEN any panels other than the bulb replacement
plate! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in
electric shock, fire, or personal injury.
Electrical and Moving Parts:
•The fan motors are lubricated at the factory and will not require lubrication.
•Electrical components are integrated in the fireplace and are not serviceable by the consumer.
Storage:
•Store heater in a clean dry place when not in use.
WARNING! Other than replacing the light bulb, NO SERVICING of the internal or
electrical parts should be performed by the consumer. Do not service the unit yourself.