TP-Link TD-W8960N User manual

1
Please use only wired network connections to configure the Router.
Turn off all of your network devices, including your computer(s) and the
Modem Router. If you currently use a modem, disconnect it now. The
Modem Router will replace your current modem.
Connect your computer to the
Port labeled “1~4” on the
Modem Router with an
Ethernet cable.
Connect the splitter to the wall
jack using a telephone line,
then use the other telephone
line to directly connect it to the
LINE port of the Modem
Router and the MODEM port
of the splitter, also have the
PHONE port of the splitter
connected to a telephone.
If no telephone is needed, please connect the LINE port of the Router to
the wall jack using the telephone line directly.
Note
Note

2
Plug the provided Power
Adapter into the Power jack
on the back of the Modem
Router and the other end to a
standard electrical wall
socket.
Turn on all of your network devices, including your computer(s) and the
Modem Router then check to see if the LEDs of the Modem Router display
normally as the diagram below describes.
If the LEDs display abnormally, please check to see if all the cable
connectors (power adapter, phone line and Ethernet cable) are well
connected to your device. With the phone line well connected, if the
ADSL LED turns off after a quick-flash, please contact your ISP to ensure
that your internet connection is active.
Note
Power: Solid light
ADSL: Flashing
or solid li
g
ht
WLAN: Flashing
LAN: Flashing or solid
light if the corresponding
p
ort is connected

3
To configure the device, you can either run the setup CD-ROM (method
one), or run the Web based Quick Setup Wizard (method two). TP-LINK
strongly recommends that you run the setup CD-ROM.
Insert the provided Resource
CD into your CD-ROM drive.
The Setup Wizard will
automatically pop up on
your computer’s screen.
The configuration has now been completed. Please skip to step 3 Testing the
Internet Connection.
Note
Click Start Setup, and then
follow the step-by-step
instructions until you
complete the configuration.

4
Login
A dialog box will prompt you
for the User name and
Password. Enter the default
values and click OK.
If the dialog box does not pop up, please refer to T3 in the Troubleshooting
guide. T2 will help you if you forget the password.
The web management page
will display after a successful
login.
Note
Click Quick Setup
User name：admin
Password：admin
Click OK
Open your web browser, type
in 192.168.1.1 in the address
field and press Enter.

5
Internet Parameters Configuration
This page will then display.
If you did not get the VPI, VCI and WAN Link Type information, please
contact your ISP for this information.
A. Configuration for PPPoA/PPPoE
Note
Enter the VPI and VCI
values given by your ISP.
Choose the WAN Link Type given
by your ISP.
If PPPoE or PPPoA is selected,
please proceed to A;
If IPoE is selected, please skip to B;
If IPoA is selected, please skip to C.
Click Next
If your ISP gives you a static
DNS IP address, enter them
manually. If not, select obtain
them automatically.
Enter the Username and
Password given by your ISP.
If you want your Internet to
remain permanently
connected please uncheck the
“Dial on demand” box. If your
Internet is charged by time
you may want to select this
option in order to save money.

6
B. Configuration for IPoE
C. Configuration for IPoA
Wireless Parameters Configuration
In order to protect your
wireless network from
hackers and unauthorized
users, it is highly
recommended you choose
WPA-PSK , WPA2-PSK or
WPA-PSK/WPA2-PSK
Network Authentication.
Choose a special name for
your wireless network.
Click Next
If your ISP gives you a static
WAN, Gateway and DNS IP
address, enter them manually.
If not, select obtain them
automatically.
Click Next
If your ISP gives you a static
WAN and DNS IP address,
enter them manually. If not,
select obtain them
automatically.

7
All the existed ATM&WAN service will be clean after click the "Save"
button on this Quick Setup page.
Now, your ADSL Modem Router
has been configured and is
rebooting. Please do not power off
the Router while it’s rebooting.
The basic settings for your Router are completed. Please open the web browser
and log on to the following websites:
http://www.tp-link.com
http://www.google.com
If the above websites can be accessed, it indicates that your Router has been
configured successfully and you can start to enjoy the Internet. If the websites
cannot be accessed, please refer to “T4. What can I do if I cannot access the
internet?” in the Troubleshooting guide.
For the advanced configurations，please refer to the User Guide on the
CD-ROM provided.
The above configurations only need to be set once. If you want other
computers in your LAN to access the Internet, please connect the desired
computer to the ADSL Router directly. If the additional computer can not
access the Internet, please set that computer referring to”T3. What can I
do if I cannot access the web-based configuration page?” in the
Troubleshooting guide.
Note
Note
Note
Click Reboot
Click Save
If you select WPA-PSK,
WPA2-PSK or
WPA-PSK/WPA2-PSK, you will
need to set a Pre-Shared Key.

8
T1. How do I restore my Modem Router’s configuration to its factory
default settings?
With the Router powered on, press and
hold the Reset button on the rear panel
for 8 to 10 seconds before releasing it.
Once the Router is reset, the current configuration settings will be lost
and you will need to re-enter all the parameters.
T2. What can I do if I forgot my password?
1) Restore the Modem Router’s configuration to its factory default settings. If
you don’t know how to do that, please refer to section T1.
2) Use the default user name and password: admin, admin.
3) Try to configure your Modem Router once again by following the instructions
in the previous steps of the QIG.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Windows XP OS
Go to Start > Settings > Control
Panel, and then you will see the
following page.
Note
Hold it for 8 to 10 seconds
Click Network and
Internet Connections

9
Click Network
Connections
Double-click Internet
Protocol
(
TCP/IP
)
Click Properties
Right-click Local
Area Connection

10
Click OK
Select Obtain an IP
address automatically
Select Obtain DNS
server address
automatically
Click OK

11
For Windows Vista OS
Go to Start > Settings >
Control Panel, and then you
will see the following page.
Click View Network
Status and Tasks
Click View Status
Click Properties

12
Double-click Internet
Protocol Version 4
(TCP/IP)
Click OK
Select Obtain an IP
address automaticall
y
Select Obtain DNS
server address
automaticall
y

13
2) Configure your IE browser
Open your IE browser, click
Tools tab and you will see the
following screen.
Now, try to log on to the Web-based configuration page again after the settings
above. If you still cannot access the configuration page, please restore your
Router to its factory default settings and reconfigure your router following the
instructions of this QIG. Please feel free to contact our Technical Support if the
problem still exists.
Select Never dial
a connection
Click OK
Click Internet Options…

14
T4. What can I do if I cannot access the Internet?
1) Check to see if all the connectors are connected well, including the telephone
line, Ethernet cables and power adapter.
2) Check to see if you can log on to the web management page of the Modem
Router. If you can, try the following steps. If you cannot, please set your
computer referring to T3 then try to see if you can access the Internet. If
you still cannot access the Internet, please contact our technical support.
3) Consult your ISP and make sure all the VPI/VCI、Connection Type, account
username and password are correct. If there are any mistakes, please
correct the settings and try again.
4) If you still cannot access the Internet, please restore your Modem Router to
its factory default settings and reconfigure your Modem Router by following
the instructions of this QIG.
5) Please feel free to contact our Technical Support if the problem still persists.
For more details about Troubleshooting and Technical Support contact
information, please logon to our Technical Support Website:
http://www.tp-link.com/support/Support.asp
Note

15
Log on to the WEB Management
Page. Click Wireless and select
Security.
Click Reboot
Click Management
Click Reboot
Click Security
Select Mixed
WPA2/WPA-PSK
Click Apply/Save
Enter a security key using
more than 8 characters
(numbers or letters)

Technical Support
For more troubleshooting help, go to
www.tp-link.com/support/faq.asp
To download the latest Firmware, Driver, Utility and User Guide, go to
www.tp-link.com/support/download.asp
For all other technical support, please contact us by using the following:
Global
Tel: [phone]
E-mail: [email protected]
Service time: 24hrs, 7days a week
USA/Canada
Toll Free: [phone]
E-mail: [email protected]
Service time: 24hrs, 7days a week
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: [email protected]
Service time: Monday to Friday
9:00 AM to 9:00 PM AEST
Singapore
Tel: [phone]
E-mail: [email protected]
Service time: 24hrs, 7days a week