TP-Link JetStream TL-SG5412F User manual

Installation Guide
L2 Managed Switch
TL-SG5428/TL-SG5412F
Enterprise Networking Solution

I

Specifications are subject to change without notice. is a registered trademark of TP-LINK
TECHNOLOGIES CO., LTD. Other brands and product names are trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any derivative such
as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright
© 2012 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved.
http://www.tp-link.com

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.1)
This device must accept any interference received, including interference that may cause undesired operation.2)
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.

This is a class A product. In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
Copyright & Trademarks

II
Related Document

The User Guide and CLI Reference Guide of the product are provided on the resource
CD.
To obtain the latest product information, please visit the Official Website:
http://www.tp-link.com

This Installation Guide describes the hardware characteristics, installation methods and
the points that should be attended to during installation.
This Installation Guide is structured as follows:
Chapter 1 Introduction. This chapter describes the External Components of the
Switch.
Chapter 2 Installation. This chapter illustrates how to install the Switch.
Chapter 3 Lightning Protection. This chapter illustrates how to prevent lightning
damage.
Chapter 4 Connection. This chapter illustrates how to do the physical connection of
the Switch.
Chapter 5 Configuration. This chapter instructs you to configure the Switch via Web
Interface and CLI commands.
Appendix A Troubleshooting.
Appendix B Hardware Specifications.
Appendix C Technical Support.

III

This Installation Guide is for:
Network Engineer
Network Administrator

Due to the similarity in the structure of the L2 Managed Switch series, in this
Installation Guide we take TL-SG5428 as an example to illustrate Chapter 2 Installation,
Chapter 3 Lightning Protection and Chapter 4 Connection.
This guide uses the specific formats to highlight special messages. The following table
lists the notice icons that are used throughout this guide.
Remind to be careful. A caution indicates a potential which may
result in device damage.
Remind to take notice. The note cont ains the helpful
information for a better use of the product.
Audience

IV

Contents
Chapter 1 Introduction ———————————— 01
1.1 Product Overview.........................................01
1.2 Appearance .................................................01
Chapter 2 Installation ————————————— 04
2.1 Package Contents.........................................04
2.2 Safety Precautions........................................04
2.3 Installation Tools..........................................06
2.4 Product Installation ......................................06
Chapter 3 Lightning Protection ———————— 08
3.1 Cabling Reasonably ......................................08
3.2 Connect to Ground .......................................10
3.3 Equipotential Bonding...................................11
3.4 Use Lightning Arrester ..................................12
Chapter 4 Connection ————————————— 13
4.1 Ethernet Port ...............................................13
4.2 SFP Port ......................................................13
4.3 Console Port ................................................15
4.4 Verify Installation .........................................15
4.5 Power On ..................................................15
4.6 Initialization.................................................16
Chapter 5 Conguration———————————— 17
5.1 Congure the Switch via GUI ........................17
5.2 Congure the Switch Using CLI .....................18
Appendix A Troubleshooting—————————— 22
Appendix B Hardware Specications —————— 23
Appendix C Technical Support ————————— 24

01
L2 Managed Switch


TL-SG5428 and TL-SG5412F are Gigabit Ethernet switching products recently developed
by TP-LINK. TL-SG5428 possesses 24 RJ45 ports and 4 SFP slots, while TL-SG5412F
characterizes with 12 SFP slots and 4 RJ45 ports. The SFP slot enables remote
connection with SFP slots on other devices through SFP module and fiber. TL-SG5412F
is compatible with all kinds of gigabit SFP modules. Here you are recommended to
choose gigabit SFP module produced by TP-LINK, which can perfectly extend your
network and enlarge the bandwidth. TL-SG5412F is your first choice to extend the
originally large and medium-sized network.
Designed for workgroups and departments, TL-SG5428/TL-SG5412F from TP-LINK
provides wire-speed performance and full set of layer 2 management features. It
provides a variety of service features and multiple powerful functions with high security.
The EIA-standardized framework and smart configuration capacity can provide flexible
solutions for a variable scale of networks. ACL, 802.1x and Dynamic ARP Inspection
provide robust security strategies. QoS and IGMP snooping/filtering optimize voice and
video application. Link aggregation (LACP) increases aggregated bandwidth, optimizing
the transport of business critical data. SNMP, RMON, WEB/CLI/Telnet Log-in bring
abundant management policies. TP-LINK JetStreamTM L2 Managed Switch integrates
multiple functions with excellent performance, and is friendly to manage, which can
fully meet the need of the users demanding higher networking performance.

Front Panel
■
The front panel of TL-SG5428 is shown as the following figure.
TL-SG5428
LEDs
Console Port
10/100/1000Mbps RJ45 Port
SFP Port
Front Panel of TL-SG5428Figure 1-1
The front panel of TL-SG5412F is shown as the following figure.
LEDs
Console Port
SFP Port
10/100/1000Mbps RJ45 Port
Front Panel of TL-SG5412FFigure 1-2
Introduction

02
L2 Managed Switch
LEDs ( for TL-SG5428 )
LED Status Indication
PWR
On The Switch is powered on
Off The Switch is powered off or power supply is abnormal
Flashing Power supply is abnormal
SYS Flashing The Switch works properly
On/Off The Switch works improperly
1000Mbps On A device is linked to the corresponding port and running at 1000Mbps
Off A 10/100Mbps device or no device is linked to the corresponding port
Link/Act
On A device is linked to the corresponding port and running properly
Flashing Data is being transmitted or received
Off No device is linked to the corresponding port
LEDs ( for TL-SG5412F )
LED Status Indication
PWR On The Switch is powered on
Off/Flashing The Switch is powered off or power supply is abnormal
SYS Flashing The Switch works properly
On/Off The Switch works improperly
10/100/1000
BASE-T
Green
On A 1000Mbps device is linked to the corresponding port
and there is no activity
Flashing A 1000Mbps device is linked to the corresponding port
and data is being transmitted or received
Yellow
On A 10/100Mbps device is linked to the corresponding port
and there is no activity
Flashing A 10/100Mbps device is linked to the corresponding port
and data is being transmitted or received
Off No device is linked to the corresponding port
1000Mbps
On
A 1000Mbps device is linked to the corresponding port
Off No device or a 10/100Mbps device is linked to the
corresponding port
Link/Act
On A 1000Mbps device is linked to the corresponding port
but there is no activity
Flashing A 1000Mbps device is linked to the corresponding port
and data is being transmitted or received
Off No device or a 10/100Mbps device is linked to the
corresponding port
Note:
The SFP port can work at 1000Mbps mode only, and the Link/Act LED of SFP port will
■
lighten only when a 1000Mbps device is connected to the corresponding port.
For TL-SG5428, the SFP ports are individual, while for TL-SG5412F, the four RJ45 ports
■
combind with four SFP ports are combo ports, which means that the SFP port with
the corresponding RJ45 port cannot work simultaneously. For detailed information
about combo port, please refer to 4.2 SFP Port.
Introduction

03
L2 Managed Switch
Port Feature
Model 10/100/1000Mbps RJ45 Port SFP Port Console Port
TL-SG5428 24 4 1
TL-SG5412F 4 12 1
10/100/1000Mbps RJ45 Port
Designed to connect to the device with a bandwidth of 10Mbps, 100Mbps or
1000Mbps. For TL-SG5428, each 10/100/1000Mbps RJ45 port has a corresponding
1000Mbps LED and Link/Act LED. But for TL-SG5412F, each 10/100/1000Mbps RJ45
port has a corresponding 10/100/1000BASE-T LED.
SFP Port
Designed to install the SFP module. The SFP ports of these two devices support
1000Mbps SFP module connection only. Each has a corresponding 1000Mbps LED
and Link/Act LED.
Console Port
Designed to connect with the serial port of a computer or terminal for monitoring
and configuring the Switch.
Rear Panel
■
Due to the similarity of TL-SG5428 and TL-SG5412F in the rear panel, here TL-SG5428 is
used as an example.
Grounding Terminal
Power Socket
Rear Panel of TL-SG5428Figure 1-3
Grounding Terminal
The Switch already comes with lightning protection mechanism. You can also ground
the Switch through the PE (Protecting Earth) cable of AC cord or with Ground Cable.
For detailed information, please refer to Chapter 3 Lightning Protection.
Power Socket
Connect the female connector of the power cord here, and the male connector to
the AC power outlet. Please make sure the voltage of the power supply meets the
requirement of the input voltage (100-240V~ 50/60Hz).
Caution: Please use the provided power cord.
Introduction

04
L2 Managed Switch


Make sure that the package contains the following items. If any of the listed items is
damaged or missing, please contact your distributor.
One Resource CD
One Switch One Power Cord, One Console
Cable and one Ground Cable
This Installation Guide
Two mounting brackets and
the ttings
TL-SG5428
TL-SG5428

To avoid any device damage and bodily injury caused by improper use, please observe
the following rules.
Safety Precautions
■
Keep the power off during the installation.
■
Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good
■
skin contact and is well grounded.
Use only the power cord provided with the Switch.
■
Make sure that the supply voltage matches the specifications indicated on the rear
■
panel of the Switch.
Ensure the vent hole is well ventilated and unblocked.
■
Do not open or remove the cover of the Switch.
■
Before cleaning the device, cut off the power supply. Do not clean it by the waterish
■
cloth, and never use any other liquid cleaning method.
Site Requirements
■
To ensure normal operation and long service life of the device, please install it in an
environment that meets the requirements described in the following subsection.
Temperature/Humidity
ȭ
ȭ
TL-SG5428
Installation

05
L2 Managed Switch
Please keep a proper temperature and humidity in the equipment room. Too high/low
humidity may lead to bad insulation, electricity leakage, mechanical property changes
and corrosions. Too high temperature may accelerate aging of the insulation materials
and can thus significantly shorten the service life of the device. For normal temperature
and humidity of the device, please check the following table.
Environment Temperature Humidity
Operating 0℃~ 40℃10% ~ 90%RH Non-condensing
Storage -40℃~ 70℃5% ~ 90%RH Non-condensing
Clearness
TL-SG5428
The dust accumulated on the Switch can be absorbed by static electricity and result
in poor contact of metal contact points. Some measures have been taken for the
device to prevent static electricity, but too strong static electricity can cause deadly
damage to the electronic elements on the internal circuit board. To avoid the effect of
static electricity on the operation of the Switch, please attach much importance to the
following items:
Dust the device regularly, and keep the indoor air clean.
■
Keep the device well grounded and ensure static electricity has been transferred.
■
Electromagnetic Interference
TL-SG5428
Electronic elements including capacitance and inductance on the device can be affected
by external interferences, such as conducted emission by capacitance coupling,
inductance coupling, and impedance coupling. To decrease the interferences, please
make sure to take the following measures:
Use the power supply that can effectively filter interference from the power grid.
■
Keep the device far from high-frequency, strong-current devices, such as radio
■
transmitting station.
Use electromagnetic shielding when necessary.
■
Lightening Protection
TL-SG5428
Extremely high voltage currents can be produced instantly when lightning occurs and
the air in the electric discharge path can be instantly heated up to 20,000℃. As this
instant current is strong enough to damage electronic devices, more effective lightning
Installation

06
L2 Managed Switch
protection measures should be taken.
Ensure the rack and device are well earthed.
■
Make sure the power socket has a good contact with the ground.
■
Keep a reasonable cabling system and avoid induced lightning.
■
Use the signal SPD (Surge Protective Device) when wiring outdoor.
■
Note: For detailed lightning protection measures, please refer to Chapter 3
Lightning Protection.
Installation Site
S
TL-SG5428
TL-SG5428
When installing the device on a rack or a flat workbench, please note the following
items:
The rack or workbench is flat and stable, and sturdy enough to support the weight of
■
5.5kg at least.
The rack or workbench has a good ventilation system. The equipment room is well
■
ventilated.
The rack is well grounded. Keep the power socket less than 1.5 meters away from the
■
device.

Phillips screwdriver
■
ESD-preventive wrist wrap
■
C a b l e s
■
Note: These tools are not provided with our product. If needed, please self purchase
them.

Desktop Installation
■
To install the device on the desktop, please follow the steps below:
Set the device on a flat surface strong enough to support the entire weight of the1.
device with all fittings.
Remove the adhesive backing papers from the rubber feet.2.
Installation

07
L2 Managed Switch
Turnover the device and attach the supplied rubber feet to the recessed areas on3.
the bottom at each corner of the device.
TL-SG5428
Feet
Bottom of the
Device
Notch
Desktop InstallationFigure 2-1
Rack Installation
■
To install the device in an EIA standard-sized, 19-inch rack, follow the instructions
described below:
Check the grounding and stability of the rack.1.
Secure the supplied rack-mounting brackets to each side of the device with supplied2.
screws, as illustrated in the following figure.
TL-SG5428
Rack-
mounting
Bracket
Screw
Bracket InstallationFigure 2-2
After the brackets are attached to the device, use suitable screws (not provided) to3.
secure the brackets to the rack, as illustrated in the following figure.
TL-SG5428
Rack
Rack InstallationFigure 2-3
Caution:
Please set 5~10cm gaps around the device for air circulation.
■
Please avoid any heavy thing placed on the device.
■
Please mount devices in sequence from the bottom to top of the rack and ensure a
■
certain clearance between devices for the purpose of heat dissipation.
Installation

08
L2 Managed Switch


In the actual network environment, you may need cable outdoors and indoors, and
the requirements for cabling outdoors and indoors are different. A reasonable cabling
system can decrease the damage of induced lightning to devices.
Note: It’s not recommended using Ethernet cables outdoors. When cabling outdoors,
please use a signal lightning arrester.
Requirements for Cabling Outdoors
■
Aerial cabling without safeguard is not allowed.
■
It’s not allowed cabling down the building to connect network devices in different
■
floors.
Outdoor cables should be buried and paved to the indoor through basement. A piece
■
of steel wire should be paved underground along the pipe and connected to the
lightning protection terminal of the building for shielding. Before connecting the cable
to the device, install a signal lightning arrester on the corresponding port.
When an aerial cable is set up, the cable should be through a metal pipe (15m long
■
at least) before coming into the building. The two ends of this metal pipe should be
grounded. Before connecting the cable to the device, install a signal lightning arrester
on the corresponding port.
It’s not necessary to pave STP cables through pipes. The shielded layer of STP cable
■
should be well grounded. Before connecting the cable to the device, install a signal
lightning arrester on the corresponding port.
Requirements for Cabling Indoors
■
When cabling indoors, keep a certain distance away from the devices that may cause
high-frequency interferences, such as down-conductor cable, powerline, power
transformer and electromotor.
The main cable should be paved in the metal raceway of the access shaft. When
■
cabling, keep the loop area formed by the cable itself as small as possible.
Lightning Protection

09
L2 Managed Switch
Requirements for the distance between Ethernet cable and other pipelines are shown
■
in the table.
Other Pipelines
Ethernet Cable
Min Parallel Net Length
L (mm)
Min Parallel-overlapping Net Height
H (mm)
Down-conductor 1000 300
PE 50 20
Service pipe 150 20
Compressed air pipe 150 20
Thermal pipe (not wrapped) 500 500
Thermal pipe (wrapped) 300 300
Gas pipe 300 20
The two diagrams below demonstrate parallel net length and parallel-overlapping net
height.
Note: The above minimum net length/height is required when metal raceway is not
used. If any requirements cannot be met, you can add a steel tube or metal raceway
for shielding.
Requirements for the distance between Ethernet cable and high-power electric
■
devices are in following tables.
Cable Pave Way Min Parallel
Length (mm)
<2kVA
powerline
Parallel cabling 130
One is in the grounded metal raceway or metal pipe 70
The both are in the grounded metal raceway or metal pipe 10
2~5kVA
powerline
Parallel cabling 300
One is in the grounded metal raceway or metal pipe 150
The both are in the grounded metal raceway or metal pipe 80
>5kVA
powerline
Parallel cabling 600
One is in the grounded metal raceway or metal pipe 300
The both are in the grounded metal raceway or metal pipe 150
Device Min Distance (m)
Switch case 1.00
Transformer room 2.00
Elevator tower 2.00
Air-conditioner room 2.00
Lightning Protection

10
L2 Managed Switch

Connecting the device to ground is to quickly release the lightning over-voltage and
over-current of the device, which is also a necessary measure to protect the body from
electric shock.
In different environments, the device may be grounded differently. The following
will instruct you to connect the device to the ground in two ways, connecting to the
grounding bar or connecting to the ground via the power cord. Please connect the
device to ground in the optimum way according to your specific operation environment.
Connecting to the Grounding Bar
■
If the device is installed in the Equipment Room, where a grounding bar is available,
you are recommended to connect the device to the Grounding Bar as shown in the
following figure.
Switch (Rear Panel)
Ground Cable
Grounding T e rminal
Grounding Bar
Connecting to the Grounding BarFigure 3-1
Note: The grounding bar is not provided with our product. If needed, please self
purchase it.
Connecting to the Ground via the Power Supply
■
If the device is installed in the normal environment, the device can be grounded via the
PE (Protecting Earth) cable of the AC power supply as shown in the following figure.
Connecting to the GroundFigure 3-2
Lightning Protection

11
L2 Managed Switch
Note:
The figure is to illustrate the application and principle. The power cord you get from
■
the package and the socket in your situation will comply with the regulation in your
country, so they may differ from the figure above.
If you intend to connect the device to the ground via the PE (Protecting Earth) cable
■
of AC power cord, please make sure the PE (Protecting Earth) cable in the electrical
outlet is well grounded in advance.

Equipotential Bonding is the practice of intentionally electrically connecting all earthed
systems to the same grounding grid or connecting the grounding grids of all the
earthed systems together through the ground or overground metal so as to create
an earthed equipotential zone. When lightning occurs, the high voltage produced by
lightning current in all systems will meanwhile exist in their ground cables, and thus
all ground cables have the same electrical potential and basically eliminate the electric
strikes between the systems.
The figure below illustrates how to practice equipotential bonding in a network.
Grounding T e rminal Equipotential Bonding Cable
Grounding BarGround Cable
Equipotential BondingFigure 3-3
When equipotential bonding, please note that the cable should be copper wrapped Kelly
with its area being 6mm2at least. The shorter cable the better, and use a grounding
bar to establish an equipotential bonding point.
Note: The equipotential bonding cable is not provided with our product. If needed,
please self purchase it.
Lightning Protection

12
L2 Managed Switch

Power lightning arrester and signal lightning arrester are used for lighting protection.
Power lightning arrester is used for limiting the voltage surge due to a lightning. If an
outdoor AC power cord should be directly connected to the device, please use a power
lightning arrester.
Note: Power lightning arrester is not provided with our product. If needed, please self
purchase it.
Signal lightning arrester is used to protect RJ45 ports of the device from lightning.
When cabling outdoors, please install a signal lightning arrester before connecting the
cable to the device.
When purchasing or using a signal lightning arrester, please observe the following
rules:
The port rate of the signal lightning arrester should match the rate of the desired port
■
on the device. If it is not matched, this signal lighting arrester will not work. Purchase
a standard lightning arrester.
Install signal lightning arrester near the protected device and connect it to the
■
ground via a shorter ground cable.
TL-SG5428
Ethernet CableEquipotential Bonding CableGrounding T e rminal
Signal Lightning Arrester Device
Lightning Arrester ConnectionFigure 3-4
Note:
Signal lightning arrester is not provided with our product. If needed, please self
■
purchase it.
The SFP ports performe transmission by optical fiber which is immune to electric
■
conduction. Therefore, 3.4 Use Lightning Arrester is not appropriate for SFP ports
but only applies to RJ45 ports.
Lightning Protection

13
L2 Managed Switch
Connection


Connect the Ethernet ports of the Switch to the network devices by RJ45 cable as the
following figure shown.
TL-SG5428
RJ45 Cable
RJ45 Port
Connecting the RJ45 PortFigure 4-1

Connect the SFP port to a SFP module. For the switch, if an SFP transceiver (purchased
separately) is installed in a slot and has a valid link on the port, the associated RJ45
port will be disabled and cannot be used. Figure 4-2 demonstrates the connection of
SFP port to a SFP module.
TL-SG5428
SFP Slot
Inserting the SFP ModuleFigure 4-2
Note:
A Combo port refers to two Ethernet interfaces in a device panel (normally one
■
is an SFP slot and the other is an RJ45 port). Inside the device there is only one
forwarding interface. Users can choose one to use depending on the actual network
requirements, but not two simultaneously. When one port is working, the other is
disabled.
For a Combo port, the SFP slot takes priority over its associated RJ45 port. When
■
the SFP slot and its associated RJ45 port are both connected, whatever the priority
of connection, the SFP port will always work normally while the RJ45 port will be
disabled.
SFP Module
Optical Fiber

14
L2 Managed Switch
Connection
Optical fiber
Optical fiber can be used as a medium for telecommunication and computer networking. It is especially
advantageous for long-distance communications, because light propagates through the fiber with much
less attenuation compared to electrical cables. For short distance applications, such as a network in an
office building, optical fiber permits transmission over longer distances and at higher bandwidths (data
rates) than other forms of communication. Fibers are used instead of metal wires because signals travel
along them with less attenuation and are also immune to electromagnetic interference. There is no cross-
talk between signals in different cables, and no pickup of environmental noise.
SFP Module
SFP module are input/output (I/O) devices that plug into a Gigabit Ethernet port, linking the port with
a 1000BASE-X fiber-optic network. A SFP module possesses a receiver port (RX) and a transmitter port
(TX) that make up one optical interface. To enjoye the required optical reach, users can freely select the
appropriate SFP module over the available optical fiber type such as multi-mode fiber or single-mode fiber.
Multi-mode fibers generally have a larger core diameter, and are used for short-distance communication
links and for applications where high power must be transmitted. Single-mode fibers are used for most
communication links longer than 1,050 meters that is 3,440 feet.
TL-SG5428 and TL-SG5412F are compatible with all kinds of gigabit SFP modules including sigle-mode and
multi-mode. The transmission distance and the type of optical fiber are determined by the SFP module
you choose. Here you are recommanded to choose the SFP modules produced by TP-LINK, which can
perfectly enlarge the bandwidth and extend your network.
SFP moduleFigure 4-3
The following table shows the detailed information of two SFP modules (TL-SM311LS and TL-SM311LM)
produced by TP-LINK, which makes you have a round idea about it so as to give you a reference for
choosing the suitable SFP module.
Model TL-SM311LS T L-S M311LM
Standards
IEEE 802.3z
CSMA/CD
TCP/IP
IEEE 802.3z
CSMA/CD
TCP/IP
Transmission Media Single-mode fiber (9/125um) Multi-mode fiber (50/125um or 62.5/125um)
Transmission Speed 1.25Gbps 1.25Gbps
Transmission Distance 10km 550m
Output Center Wavelength 1310nm 850nm
Note: For security, please wear an ESD-preventive wrist strap when installing or removing the
SFP module. For detailed information, please refer to Chapter 3 Lightning Protection.

15
L2 Managed Switch

CLI (Command Line Interface) enables you to manage the Switch, thus you can load
the CLI after connecting the PCs or Terminals to the console port on the Switch via the
provided cable.
Connect the console port of the device with your computer by the console cable as the
following figure shown.
TL-SG5428
Connecting the Console PortFigure 4-4
You can also manage the device through the console port, for details please refer to the
CLI Reference Guide on the resource CD.
Note:
The console port is the first port on the right of the front panel.
■
Please keep the device power off when plugging the console cable.
■
Do not connect the console port with other ports by RJ45 cable.
■

After completing the installation, please verify the following items:
There are 5~10cm of clearance around the sides of the device for ventilation and the
■
air flow is adequate.
The voltage of the power supply meets the requirement of the input voltage of the
■
device.
The power socket, device and rack are well grounded.
■
The device is correctly connected to other network devices.
■

Plug the female connector of the provided power cord into the power socket of the
device, and the male connector into a power outlet as the following figure shown.
Connection