TP-Link Omada EAP620 HD V2 User manual

User Guide
For TP-Link Omada Access Points
1910012768 REV4.6.0
June 2020
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I
CONTENTS
About This User Guide........................................................................................................ 1
Overview ................................................................................................................................. 3
1 Quick Start....................................................................................................................... 4
1.1 Determine the Management Method .................................................................................................. 5
1.2 Build the Network Topology................................................................................................................... 6
1.3 Log In to the EAP ........................................................................................................................................ 7
1.3.1 Log In via a Wireless Connection................................................................................................ 7
1.3.2 Log In via a Wired Connection ...................................................................................................... 9
1.4 Do the Basic Configurations ................................................................................................................11
1.5 Configure and Manage the EAP..........................................................................................................13
2 Configure the Network..............................................................................................14
2.1 Configure the Wireless Parameters..................................................................................................15
2.1.1 Configure SSIDs .............................................................................................................................. 16
2.1.2 Configure Wireless Advanced Settings ................................................................................. 22
Radio Setting.................................................................................................................................... 22
Load Balance.................................................................................................................................... 24
Airtime Fairness .............................................................................................................................. 24
More Settings .................................................................................................................................. 25
2.2 Configure Portal Authentication ........................................................................................................26
Configure Portal............................................................................................................................................ 27
Configure Free Authentication Policy .................................................................................................. 33
2.3 Configure VLAN........................................................................................................................................35
2.4 Configure MAC Filtering ........................................................................................................................36
2.5 Configure Scheduler...............................................................................................................................38
2.6 Configure Band Steering.......................................................................................................................41
2.7 Configure QoS...........................................................................................................................................43

II
2.8 Configure Rogue AP Detection...........................................................................................................47
Detect Rogue APs and Move the Rogue APs to the Trusted AP List....................................... 48
Manage the Trusted AP List ..................................................................................................................... 50
3 Monitor the Network .................................................................................................. 52
3.1 Monitor the EAP........................................................................................................................................53
3.2 Monitor the Wireless Parameters ......................................................................................................54
Monitor the SSIDs ........................................................................................................................................ 55
Monitor the Radio Settings....................................................................................................................... 56
Monitor Radio Traffic .................................................................................................................................. 56
Monitor LAN Traffic ..................................................................................................................................... 57
3.3 Monitor the Clients ..................................................................................................................................58
View Client Information.............................................................................................................................. 59
View Block Client Information ................................................................................................................. 60
4 Manage the EAP........................................................................................................... 61
4.1 Manage the IP Address of the EAP....................................................................................................62
4.2 Manage System Logs .............................................................................................................................64
View System Logs ....................................................................................................................................... 65
Configure the Way of Receiving Logs.................................................................................................. 65
4.3 Configure Web Server............................................................................................................................67
4.4 Configure Management Access.........................................................................................................68
Configure Access MAC Management.................................................................................................. 68
Configure Management VLAN ................................................................................................................ 69
4.5 Configure LED ...........................................................................................................................................70
4.6 Configure Wi-Fi Control (Only for Certain Devices)....................................................................70
4.7 Configure PoE Out (Only for Certain Devices) ..............................................................................71
4.8 Configure SSH...........................................................................................................................................72
4.9 Configure SNMP .......................................................................................................................................73
5 Configure the System................................................................................................75

III
5.1 Configure the User Account ................................................................................................................76
5.2 Controller Settings..................................................................................................................................77
Enabling Cloud-Based Controller Management............................................................................... 77
Configuring Controller Inform URL........................................................................................................ 78
5.3 Configure the System Time..................................................................................................................78
Configure the System Time ..................................................................................................................... 79
Configure Daylight Saving Time ............................................................................................................. 81
5.4 Reboot and Reset the EAP....................................................................................................................83
5.5 Backup and Restore the Configuration............................................................................................84
5.6 Update the Firmware ..............................................................................................................................84
6 Application Example ..................................................................................................86
6.1 Determine the Network Requirements ............................................................................................87
6.2 Build the Network Topology.................................................................................................................87
6.3 Log in to the EAP ......................................................................................................................................88
6.4 Configure the EAP ...................................................................................................................................89
Configure SSIDs ........................................................................................................................................... 89
Configure Portal Authentication............................................................................................................. 90
Configure Scheduler................................................................................................................................... 92
6.5 Test the Network ......................................................................................................................................93
Appendix: Omada App ................................................................................................. 96
1 Install Omada App on the Mobile Device ........................................................................................97
2 Manage and Monitor your EAP Device.............................................................................................97

1
About This User Guide
When using this guide, notice that features available in the EAP may vary by model and software
version. Availability of the EAP may also vary by region or ISP. All images, steps, and descriptions in
this guide are only examples and may not reflect your actual experience.
Some models featured in this guide may be unavailable in your country or region. For local sales
information, visit
https://www.tp-link.com .
The information in this document is subject to change without notice. Every effort has been made
in the preparation of this document to ensure the accuracy of the contents, but all statements,
information, and recommendations in this document do not constitute the warranty of any kind,
express or implied. Users must take full responsibility for their application of any product.
Conventions
Unless otherwise noted, the introduction in this guide takes EAP245 as an example.
Wireless Speed, Range and Connected Devices Disclaimer
Maximum wireless transmission rates are the physical rates derived from IEEE Standard 802.11
specifications. Range and coverage specifications along with the number of connected devices
were defined according to test results under normal usage conditions. Actual wireless transmission
rate, wireless coverage, and number of connected devices are not guaranteed, and will vary as a
result of 1) environmental factors, including building materials, physical objects and obstacles, 2)
network conditions, including local interference, volume and density of traffic, product location,
network complexity, and network overhead and 3) client limitations, including rated performance,
location, connection quality, and client condition.
MU-MIMO Disclaimer (for EAPs that support MU-MIMO)
MU-MIMO capability requires client devices that also support MU-MIMO.
Seamless Roaming Disclaimer (for EAPs that support Seamless Roaming)
Seamless roaming requires both the access point and client devices to support 802.11k and
802.11v protocols.
Lightning and Electro-Static Discharge Protection Disclaimer (for Outdoor EAPs)
Protection against lightning and electro-static discharge may be achieved through proper product
setup, grounding and cable shielding. Refer to the instruction manual and consult an IT professional
to assist with setting up this product.

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More Info
Some models featured in this guide may be unavailable in your country or region. For local sales
information, visit https://www.tp-link.com .
For technical support, latest software, and management app, visit
https://www.tp-link.com/support .
The Quick Installation Guide can be found where you find this guide or inside the package of the
EAP.
The authentication information can be found where you find this guide.
Specifications can be found on the product page at
https://www.tp-link.com .
To ask questions, find answers, and communicate with TP-Link users or engineers, please visit
https://community.tp-link.com to join TP-Link Community.
If you have any suggestions or needs on the product guides, welcome to email
[email protected] .

3
Overview
Omada series products provide wireless coverage solutions for small-medium business and
households. They can either work independently as standalone APs or be centrally managed by
Omada Software Controller, Omada Hardware Controller (OC200/OC300), or Omada Cloud-Based
Controller, providing a flexible, richly-functional but easily configured wireless network for small-
medium business and households.

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1
Quick Start
This chapter introduces how to build a wireless network using the EAPs and how to
complete the basic settings. Follow the steps below:
1. Determine the Management Method
2. Build the Network Topology
3. Log In to the EAP
4. Configure and Manage the EAP

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1.1 Determine the Management Method
Before building your network, choose a proper method to manage your EAP based on
your actual network situation. The EAP can support two configuration options: Standalone
Mode or Controller Mode.
■ Controller Mode
If you want to configure and manage a large-scale network centrally, which consists
of mass devices such as access points, switches, and gateways, Controller Mode is
recommended. In Controller Mode, the EAP can be centrally configured and monitored via
Omada SDN Controller.
To prepare the EAP for Omada SDN Controller Management, refer to
Controller Settings .
For detailed instructions about the network topology in such situations and how to use
Omada SDN Controller, refer to the User Guide of Omada SDN Controller. The guide can
be found on the download center of our official website:
https://www.tp-link.com/support/download/
■ Standalone Mode
If you have a relatively small-sized network and only one or just a small number of devices
need to be managed, Standalone Mode is recommended. In Standalone Mode, the EAP
can be singly configured and monitored via the GUI (Graphical User Interface, also called
web interface in this text).
This User Guide introduces how to configure and monitor the EAP in Standalone Mode.
Note:
The GUI is inaccessible while the EAP is managed by a controller. To turn the EAP back to
Standalone Mode and access its GUI, you can forget the EAP on the controller or reset the EAP.

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1.2 Build the Network Topology
To manage the EAPs in Standalone mode, refer to the following topology.
EAPEAPPC
IP: 192.168.0.100
Switch Router (DHCP Server)
LAN: 192.168.0.1 Internet
Clients
• The router is the gateway of the network, and devices in the LAN surf the internet via
the router. At the same time, the router acts as a DHCP server to assign dynamic IP
addresses to the EAPs and clients.
• The Layer 2 switch is connected to the LAN interface of the router.
• The PC and the EAPs are all connected to the Layer 2 switch. Since the PC and the EAPs
are in the same network segment, the PC can log in to the web pages of the EAPs and
manage them.

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1.3 Log In to the EAP
The following sections introduce how to log in to the EAP via a wireless connection and a
wired connection.
1.3.1 Log In via a Wireless Connection
To access the management web page via a wireless connection, you can use either the
domain name or the IP address of the EAP. We recommend you to log in using the domain
name for a wireless connection. In this method, you needn’t know the IP address of the
EAP, but you need to prepare a wireless client device, such as a wireless laptop. Follow the
steps below to log in to the EAP via domain name:
1. Set the wireless client device to get IP settings assigned automatically.
2. Search the default SSID (Network name) using your wireless client device and connect
to the wireless network of the EAP. The default SSID of the EAP is printed on the
product label at the bottom of the device. The dual-band EAP has two default SSIDs
named TP-Link_2.4GHz_XXXXXX and TP-Link_5GHz_XXXXXX on the 2.4GHz band
and 5GHz band, and the single-band EAP has a default SSID named TP-Link_2.4GHz_
XXXXXX on the 2.4GHz band.

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3. Make sure that the wireless client has been assigned the IP address and has got the IP
address of the DNS server and the gateway.
4. Launch a web browser on the client device and enter http://tplinkeap.net in the
address bar to load the login page of the EAP. Use admin for both of the username and
password to log in.
Tips:
To facilitate access to the EAP via a wired device, you can set a static IP address for the EAP and
remember it well or write it down. But make sure that this IP address is not being used in the same
LAN. For detailed instructions about how to set a static IP address for the EAP, refer to
Manage the
IP Address of the EAP
.

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1.3.2 Log In via a Wired Connection
For a wired connection, you can only log in to the EAP via its IP address. In this method,
you need to know the IP address of the EAP first. Follow the steps below to log in via the IP
address of the EAP with a wired client. The method of log in via the IP address wirelessly is
similar.
1. Get the IP address of the EAP. There are two methods.
• Log in to the router which acts as the DHCP server. In the DHCP client list, find the IP
address of your EAP according to its MAC address. The MAC address can be found
at the bottom of the EAP.
• Go to https://www.tp-link.com/download/EAP-Controller.html#EAP_Discovery_Tool
to download EAP Discovery Utility. EAP Discovery Utility is a software that can scan
all EAPs in the same network segment. Install and launch EAP Discovery Utility on the
PC, and find the IP address of the EAP. In the following figure, the IP address of the
EAP is 192.168.0.5.

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2. Launch a web browser and enter 192.168.0.5 in the address bar to load the login page
of the EAP. Use admin for both of the username and password to log in.
Tips:
•Some EAP models only works with certain software version of Discovery Utility. If your Discovery
Utility can’t discover your EAP anyway, try a different software version.
•To facilitate access to the EAP via a wired device, you can set a static IP address for the EAP and
remember it well or write it down. But make sure that this IP address is not being used in the same
LAN. For detailed instructions about how to set a static IP address for the EAP, refer to
Manage
the IP Address of the EAP
.
•The DHCP fallback IP address is 192.168.0.254 by default, which you can use to log in to its
web management page when the DHCP server is not available in your network. Follow the steps
below:
1. Connect the EAP to your computer with an Ethernet Cable.
2. Assign a static IP address 192.168.0.X (X ranges between 2 and 253) together with the subnet
mask 255.255.255.0 to your computer.
3. Open a web browser and enter 192.168.0.254 in the address bar to load the login page of the
E A P.

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1.4 Do the Basic Configurations
After Logging in to EAP, follow the step-by-step instructions to complete the basic
configurations.
1. In the pop-up window, configure a new username and a new password for your user
account, then click Next.
2. For the dual-band EAP, select at least one radio band between 2.4GHz and 5GHz to
configure the SSID and password. For the single-band EAP, configure the SSID and
password on the 2.4GHz band. Click Save. You can also skip this step and configure
wireless settings later on the management page.

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3. The following page will appear. Make sure that your device has connected to the new
wireless network and tick the checkbox. Then click Finish.
Tips:
If needed, you can also create more new SSIDs. For detailed instructions about how to create new
SSIDs, refer to
Configure SSIDs
.

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1.5 Configure and Manage the EAP
After all the steps above are completed, the legal wireless clients can enjoy the internet via
the EAP. Additionally, you can configure the advanced functions of the EAP according to
your need, and manage it conveniently on the web page.
On the top of the page, you can click to log out and click to open the technical
support website.
There are four tabs: Status, Wireless, Management and System. The following table
introduces what you can configure under each tab.
Status You can view the information of the EAP, wireless traffic and clients.
Wireless You can configure the wireless parameters and the advanced features, such
as Portal, VLAN, MAC Filtering, Scheduler, Band Steering, QoS and Rogue AP
Detection.
Management You can manage the EAP using the management features, such as System
Logs, Web Server, Management Access, LED Control, SSH and SNMP.
System You can configure the system parameters, including the login account and
the system time. In addition, you can reboot and reset the EAP, backup and
restore the configuration, and upgrade the EAP using the new firmware file.

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2
Congure the Network
This chapter introduces how to configure the network parameters and the advanced
features of the EAP, including:
•Configure the Wireless Parameters
•Configure Portal Authentication
•Configure VLAN
•Configure MAC Filtering
•Configure Scheduler
•Configure Band Steering
•Configure QoS
•Configure Rogue AP Detection

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2.1 Configure the Wireless Parameters
To configure the wireless parameters, go to the Wireless > Wireless Settings page.
For a dual-band EAP, there are two bands: 2.4GHz and 5GHz. The wireless parameters are
separately set on each band. You can click to select a band and configure the
wireless parameters on this band.

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Before configuring the wireless parameters on each band, check the box to enable 2.4GHz
or 5GHz Wireless Radio. Only when this option is enabled will the wireless radio on 2.4GHz
or 5GHz band works.
Demonstrated with 2.4GHz, the following sections introduce these contents: Configure
SSIDs
and Configure Wireless Advanced Settings .
2.1.1 Configure SSIDs
SSID (Service Set Identifier) is used as an identifier for a wireless LAN, and is commonly
called as the “network name“. Clients can find and access the wireless network through
the SSID. For one EAP, you can build up to eight SSIDs per frequency band.