Travel Buggy CITY PLUS User manual

Foldable Electric Wheelchair
by Travel Buggy
CITY

TABLE OF CONTENTS NOTICES
CAUTION: Read all precautions and instructions in this manual before using this equipment.
Improper use or maintenance can void the warranty. Keep this manual for future reference.
Thank you for choosing CITY by Travel
Buggy, a convenient to use and portable
electric wheelchair.
It is important to read through this manual
before operating your CITY to become
familiar with its features as well as its
limitations and safety information
You will nd the operation and care of your
CITY very simple and easy, but should you
have any questions please contact Travel
Buggy
OUR CUSTOMER HOTLINE
1.888.56.BUGGY (Canada)
1.855.56.BUGGY (USA)
EMAIL
[email protected]
2
DISCLAIMER:
Travel Buggy, its afliates and partners cannot be held responsible for personal injury or
property damage resulting from the unsafe or improper operation or maintenance of the
CITY Power Wheelchair.
As part of our ongoing product improvement initiative, Travel Buggy reserves the right
to change specications and design without notice. As a result, there may be minor
differences between your CITY and the photos, illustrations and instructions in this manual
NOTICES 3
SAFETY INFORMATION 4
SPECIFICATIONS 5
UNBOXING 7
SET UP 8
OPERATING 11
TRANSPORTING 15
CHARGING 17
MAINTENANCE & CARE 19
TROUBLESHOOTING 20
DIAGNOSTICS 21
LIMITED WARRANTY 22
CONTACT & SUPPORT 23
3

SAFETY INFORMATION
• DO make certain that the seat is in a
locked position when you are operating
your CITY
• DO reduce your CITY’s speed when you
are driving around a corner
• DO proceed with caution as you
approach the downgrade of a ramp or
other incline and when driving near a
raised surface or unprotected ledges
and drop offs (curbs, porches, stairs, etc.)
• DO avoid exposure to rain, snow, ice, salt,
or standing water whenever possible
• DO maintain and store in a clean and dry
condition
• DO keep your hands away from the tires
when driving. Be aware that loose tting
clothing can become caught in drive
tires
• DO keep tools and other metal objects
away from battery terminals. Contact
with tools can cause electrical shock
• DO follow the recommended weight
capacity (395 lbs / 180 kg)
• DO follow the recommended incline
slope rating (12 degrees / 20% slope)
• DO check the battery charge to ensure
there is enough charge to get to your
destination before using.
• DO ensure your CITY’s power is OFF
when entering and exiting the power
wheelchair
• DO NOT drive your CITY across the side of
a hill or diagonally up or down a hill, and
do not stop (if possible) while driving up
or down an incline
• DO NOT operate your new CITY for the
rst time without completely reading
and understanding the owner’s manual
• DO NOT carry additional passengers on
your CITY
• DO NOT use your CITY as a seat in a
moving vehicle
• DO NOT allow unsupervised children to
play near the power wheelchair
• DO NOT operate your CITY while under
the inuence of alcohol, as this may
impair your ability to drive safely
• DO NOT sit in the CITY while in a moving
vehicle, an accident or sudden stop may
cause you to be thrown from the power
wheelchair
• ALL servicing must be performed by
qualied personnel only. Unauthorized
modications to power wheelchair,
its power system or its control system
may compromise the performance
and safety of the system. UNDER NO
CIRCUMSTANCES should you attempt any
repair or service that is not covered in
this manual.
• ALWAYS ensure all safety warning labels
are in place and legible.
4
WARNING:The operator should read all of the warnings signs and instructions here and on the power wheelchair before use.
WARNING: Always protect batteries from freezing temperatures and never charge a frozen battery. This will damage the battery and
may cause personal injury. Attempting to charge a battery in freezing conditions does not prevent a battery from freezing.
WARNING: You should not operate your scooter on public streets and roadways. Be aware that it may be difcult for trafc to see you
when you are seated on your power wheelchair. Obey all local pedestrian trafc rules. Wait until your path is clear of trafc, and then
proceed with extreme caution.
SPECIFICATIONS
SHOCK ABSORPTION SPRINGS
CONTROLLER WIRE HARNESS
ARMRESTS
EASY TO USE CONTROLLER
SERIAL NUMBER UNDER
PUSH HANDLE CUSHION
SEAT BACK/
PUSH HANDLE
BACKREST CUSHION
WITH STORAGE BAG
FOOT REST
LITHIUM BATTERY
OVERALL HEIGHT 38”
OVERALL LENGTH 37” OVERALL WIDTH 25”
BACK REST 18.5” FLOOR TO SEAT 19.5”
SEAT DEPTH 16”
SEATING WIDTH 19.5” / 21.5”
12” NON-PUNCTURE
REAR WHEEL
CONTROLLER CPU
250 WATT
BRUSHLESS MOTORS
8” NON-PUNCTURE
FRONT WHEEL
WASHABLE SEAT CUSHION
5

PERFORMANCE SPECIFICATIONS
DRIVING RANGE: 15.5 MI / 25 KM
MAXIMUM SPEED: 4 MPH / 6 KPH
DRIVE SYSTEM: TWO MOTOR DRIVE SYSTEM
MOTOR TYPE: 250 WATT BRUSHLESS
INCLINE CAPABILITY: 12° / 21.3%
TURNING RADIUS: 33”
STOPPING DISTANCE: 5 FT (AT FULL SPEED)
OBSTACLE CLEARANCE: 1.5”
BRAKING SYSTEM: ELECTROMAGNETIC
MAX WEIGHT CAPACITY: 395 LBS
DIMENSIONAL SPECIFICATIONS
UNFOLDED DIMENSIONS: 38”L X 23”W X
37”H
CHAIR GROSS WEIGHT: 58.5 LBS
CHAIR NET WEIGHT: 52 LBS (NO BATTERIES)
SEAT CUSHION SIZE: 18.5” (W) X 16.5” (D)
FOLDED DIMENSIONS: 24”L X 13”W X 31”H
SEATING WIDTH: STANDARD 19.5”, WIDE
21.5”
FRONT WHEEL DIAMETER: 8”
REAR WHEEL DIAMETER: 12”
FLOOR TO SEAT HEIGHT: 19.5”
BACK SUPPORT HEIGHT: 18.5”
OTHER SPECIFICATIONS
BATTERY TYPE: LITHIUM-ION (24V X 6AH)
BATTERIES PROVIDED: TWO (2)
BATTERY WATT HOUR: 144 WH (AIRLINE
APPROVED)
BATTERY CHARGE CYCLES: ~1,000
TIRES: NON-PUNCTURE
CHARGING TIME: 6 TO 8 HOURS
CHARGER INPUT: 100-240V, 50/60HZ
(INTERNATIONAL)
CHARGER OUTPUT: 29.4V 2.0A
LAP BELT: PROVIDED
HORN: BUILT-IN
SPECIFICATIONS UNBOXING
6
• Open the top of the box as received and
remove the foam lid inside the package
• To remove he electric wheelchair,
orientate the box such that when it is
laid down on the ground the padded bar
is at the top and the footplate is at the
bottom
• Grab the padded bar at the top and
begin to pull your Travel Buggy out
horizontally parallel with the ground.
BOTTOM
TOP
7
• Locate the components provided with your power wheelchair
SEAT CUSHION
BATTERY CHARGERJOYSTICK CONTROLLER
LITHIUM BATTERY (2)*BACK REST CUSHION
LAP BELTTOOLS
NOTICE: Lithium Batteries are already installed and charged on the power chair when shipped.

SET UP SET UP
89
• Balance the chair on the rear wheels
in the upright position. Next, grasp the
padded bar at the top of the chair while
pushing down on the seat to unfold the
electric wheelchair like a lawn chair
• Locate the seat cushion and back rest
cushion provided.
• Orientate the seat cushion such that the
zipper of the cushion will be at the rear
of the seat and the Velcro on the bottom
of the seat cushion aligns with the Velcro
on the seat (Image 1).
• Continue to expand the chair into a
seated position until you hear a *CLICK*
indicating it has locked into the seated
position.
• Next, place the back rest cushion under
the padded bar and on either side of the
back rest tension straps (Image 2).
• Be sure the Travel Buggy logo is at
the rear. Press the back rest cushion
together on either side to adhere to the
Velcro of the back rest.
NOTICE: There are tension straps located on the seat and backrest to increase the rmness of the seating position.
Simply unfasten, tighten, then fasten them again into place to change the tension of the seat and backrest.
1
2

SET UP OPERATING
10 11
• Locate the joystick controller in the stor-
age pouch below the power chair.
• Slide the joystick controller into the arm
rest tube until it is fully inserted (image 1),
you may need to loosen corkscrew to
insert fully
• Tighten the corkscrew to secure the joy-
stick (image 2)
• Align the arrows of the joystick connec-
tion cables and press them together to
plug the joystick controller in (image 3)
• Rotate the coupling over the connection
point to secure the connection point
(image 4)
• Joystick can be positioned on left or right
arm rest
• To change joystick position, rst remove
the joystick by performing the opposite
sequence of the steps above
• Remove the rubber plug at the front of
the arm rest tube and place back in the
unused arm rest
• Next, unscrew the wire harness under
the armrest (1) cut the plastic ties on the
frame of the chair (2) to create slack in
the joystick power cable
• Move the power cable to the opposite
side and re-fasten using the wire
harness and plastic ties, be sure the
cable is not interfering with the folding or
movement of the electric wheelchair
• Connect the joystick
1
1
3 4
2
2
2
• To enter on the side, rotate the arm rest lock clockwise to the UP position and lift the arm rest
vertical to provide the required clearance
WARNING: DO NOT lean your body to reach out of the CITY, causing a balance issue
NOTICE: : If the arm rest is stuck in the vertical position, simple pull the middle section to release the arm rest from
the vertical position.
• Before sitting in the electric wheelchair,
be sure the power button is OFF and
the rear brake levers are in the DOWN
(locked) position
• CITY offers the user 2 optional entry
alternatives, direct front entry or side
entry
• If you prefer a front entry, we
recommend ipping up the foot plate to
create an easier sitting experience
• DO NOT step on the footplate when
entering or exiting the CITY as it may
cause the power chair to move in an
unsafe manner

12
OPERATING OPERATING
NOTICE: Power to the electric wheelchair must be OFF when in this mode for the brake to disengage.
13
• CITY electric wheelchair has an easy to use 360 degree joystick controller featuring multiple
speeds and a battery life indicator
• Take some time in a safe, controlled environment to learn the operation of the controller, the
speed and the maneuverability of the CITY
• Be sure to adjust the speed depending on your environment and while turning
• To slow down, slowly bring the joystick back toward the initial position.
• To stop, just bring the joystick back to the initial position
• Use extra care when you drive the CITY in reverse
• In order to have a care giver push the
CITY, it must be put in Free Wheel mode
• This mode disengages the drive
mechanism to the wheels, making them
free to push manually
• To put the CITY in Free Wheel Mode,
come to a full stop and turn OFF the
power on the controller.
• Push UP on the two red levers located on
each rear wheel as shown
FREE WHEEL/
MANUAL MODE (UP)
LOCKED/ POWER
MODE (DOWN)

14 15
OPERATING TRANSPORTING
• To release the back rest, push UP on the lever at the back of the back rest (1) while
simultaneously pulling town from the top bar of the back rest frame (2)
• Release the lever to lock the back rest into the desired position
• Your CITY model may have come with a
reclining backrest
• This allows the user to recline the back
rest into multiple positions for comfort
1 2
WARNING: DO NOT attempt to recline the chair while seated in the CITY power wheelchair.
• Turn OFF your CITY power wheelchair
• We recommend removing the seat cushion and joystick prior to folding
• Unlock the frame latch (1) while simultaneously beginning the folding process
• Continue the folding process by holding one hand beneath the seat frame and another on the
top bar (2), similar to a lawn chair
• Once folded, the power chair can balance on its rear wheels (3)
• To move the CITY, we recommend fastening the power chair into the folded position with the
nylon lap belt provided with your CITY
• Next, release the wheels to allow the CITY to move freely by pressing UP on the rear brake
switches as indicated (4)
• Finally, the footrest (or suitcase handle add-on) can be used to pull the CITY easily once the
brakes are released
FREE WHEEL/
MANUAL MODE (UP)
1 3
4 5
2

16 17
TRANSPORTING CHARGING
• To load the CITY electric wheelchair into
the back of a vehicle for transport we
recommend utilizing the back of the
vehicle as leverage
• Position the power chair against the
car as indicated in Image 1 (Note:
we recommend a blanket to reduce
scratching of the vehicle)
• LOCK the brakes by pressing down on
the rear brake switches
• THERE IS NO NEED TO CHARGE THE
BATTERIES UPON ARRIVAL
• Your CITY will arrive with fully charged
batteries
• The preferred charging method
(onboard charging) detailed below
charges both batteries at the same
time; the secondary charging method
(offboard charging) described further
down only charges one battery at a time
ONBOARD CHARGING (PREFERRED METHOD)
• Turn OFF the power to the CITY
• Plug in the charger to the joystick
controller XLR port (front of joystick)
• This process will charge BOTH batteries
simultaneously
OFFBOARD CHARGING
• Turn OFF the power to the CITY
• Remove the battery(s) from beneath the
power wheelchair by gently pulling on
the handle at the front of the battery
• Connect the output plug of the charger
into the charging socket of the battery
(ip back the socket protector), second
connect the input plug of charger with
your local power source
• Please ensure the charger and battery
are on a at surface and keep in a well
ventilated area
• Ensure that the batteries are re-inserted
correctly prior to driving
• Once LOCKED, grasp the rear wheels
(Image 2)
• Lift against the back of the vehicle,
leveraging the power wheelchair into
the trunk of the vehicle (Image 3)
• Push the CITY into the desired position
within the vehicle (Image 4)
WARNING: Never transport the CITY in a tie down system, as the CITY is not compatible with them. Never sit in the CITY and be
transported in a moving vehicle. Do not place the folded CITY in the front seat with the driver where it could move or slide. WARNING: DO NOT charge the batteries for greater than 8 hours, this will signicantly reduce the longevity of the lithium ion batteries and be of harm to the user.
1 2
43
POWER
SOCKET

18 19
CHARGING
• When charging the indicator light on the
power charger brick is red
• After 4 to 8 hours of charging
(depending on the remain electric
quantity, the indicator lights change
from red to green, which means the
battery is fully charged
• To check your battery charge, unplug
the charger from the joystick and turn
ON the joystick controller power
• There are a total of 7 battery power
indicator lights; 3 GREEN 3 YELLOW, and 1
RED
• From top down the lights will begin
to disappear as the battery(s) drain
indicating the amount of charge
remaining
• Recharge at any point before the last
RED light disappears indicating a fully
depleted battery(s)
Fully Charged
Charging
BATTERY
CHARGE
INDICATOR
ON JOYSTICK
CONTROLLER
WARNING: DO NOT charge the batteries for greater than 8 hours, this will signicantly reduce the longevity of the lithium ion batteries
and be of harm to the user. WARNING: Never use non-CITY parts or make changes to your CITY unless authorized in writing by a representative from our company. Doing so will void the Warranty and may create a safety hazard.
WARNING: The battery charger brick may get very hot (up to 60 degrees) this is normal operation, please be careful when handling the
battery charger.
WARNING: Check the battery charge indicator prior to driving the power chair to ensure there is enough charge to reach your desitination.
MAINTENANCE & CARE
It is important to perform regular
maintenance of your CITY for longevity and
warranty eligibility. Even a little cleaning now
and again will go a long way to keeping your
device looking and functioning like new.
Certied repair shops with trained
professionals who specialize in electric
wheelchairs and scooters will be qualied
to perform the service and maintenance on
your CITY electric wheelchair should it be
required. Please be sure to keep a log of the
service and maintenance performed. Your
shop or technician may require parts, which
Travel Buggy has available.
We recommend you inspect your CITY two
to three times per year for in the following
areas:
Frame: tighten loose screws as necessary
using the tool kit included with your CITY.
• Wheels: make sure they rotate easily.
Signicant resistance may require new
bearings.
• Armrests: look for excessive wear or if
they are loose.
Replacement parts and more major
maintenance issues should be done by a
professional. We do not recommend that
you do intense types of maintenance work
to the CITY yourself.
LUBRICATION
• According to use condition, please
cleanor lubricate the front axle, rear axle,
front fork and rotating parts after 180
days
• Molybdenum disulde grease is
recommended
• Your CITY power wheelchair has
electric hub motors that do not require
lubrication, please do not lubricate the
motors

20 21
TROUBLESHOOTING DIAGNOSTICS
• The following is a chart of the diagnostic light codes that your CITY may use to indicate
problems. It is important to pay attention to these diagnostics in case the CITY must be put out
of use for safety reasons until maintenance can be performed.
Question Possible Causes Answer
Why is there NO POWER to the
CITY?
• Controller system power is
not connected.
• Controller system CPU
and joystick are not
connected.
• Battery power is too low.
• Connect the Battery.
• Ensure all connections
between Joystick, CPU
and Battery are securely
tightened.
• Charge the Battery.
Why is the CITY noisy or
vibrating when turning?
• Speed is set too low.
• Motor is damaged.
• Raise the speed. At low
speeds, the motor may
sound or feel strained.
• Replace the motor.
Why is the driving distance
shorter than normal?
• Chair is being operated at
below 0 degrees Celsius.
• Chair is being driven on
uneven surfaces, rough
terrain or slopes often.
• This is a normal
characteristic of Lithium
material in a battery
when operating at a cold
temperature.
• Energy consumption
increases on uneven
surfaces, rough terrain or
slopes. This is normal.
Why can’t I charge the
battery?
• Charger light does not
turn on.
• Charger light is always
green.
• Charging time is stopped
before full charge is
complete.
• Replace the charger.
• Battery is not connected,
or may need to be
replaced.
• Capacity of the battery
has decreased over time.
Replace the battery.
Diagnostic Code
(left side - speed indicator light) Diagnosis Description Troubleshooting
Battery Empty Charge the battery
immediately.
Joystick malfunction Will likely require Joystick
replacement. Call for service.
Wheelchair is charging Unplug charging cable to use
wheelchair.
Motor connection
damaged
Will likely require motor or
cable replacement. Call for
service.
Brake is not connected or
damaged
Make sure the chair is not in
freewheel mode (push red
levers to power mode). If error
continues, call for service.

CONTACT & SUPPORT
You will nd the operation and care of your
CITY very simple and easy, but should you
have any questions please contact Travel
Buggy.
OUR CUSTOMER HOTLINE
1.888.56.BUGGY (Canada)
1.855.56.BUGGY (USA)
EMAIL
[email protected]
Additional images and videos are available
on our website.
OUR WEBSITE
www.travelbuggy.com
22 23
LIMITED WARRANTY
The purchaser of this product is entitled
to a limited warranty as offered by Travel
Buggy and its afliates on the following
components and timeframes from the date
of purchase:
5 YEAR WARRANTY - Main Frame
2 YEAR WARRANTY - Motor, Control System
(CPU)
1 YEAR WARRANTY - Battery/Cables
90 DAY LIMITED WARRANTY - On the
wearing parts, such as the tires, armrest
padding, joystick button covers, controls
knobs
30 DAY LIMITED WARRANTY - Soft goods,
such as seat cushion ond backrest padding.
This warranty is valid for the replacement
of dysfunctional parts only. Any parts under
warranty will be replaced and shipped to
your door. Any service and labor fees, if
applicable, to replace parts under warranty
must be paid by the user.
Due to its straightforward design, most parts
can be easily exchanged by the end user
without a professional service tech required.
However, it is always recommended you
seek professional help for maintenance
and service, to make sure the work is done
properly.
The warranty only covers NON-DELIBERATE
Damage.
The warranty does not cover:
• Products damaged by user negligence.
• Products damaged accidentally.
• Products damaged intentionally.
• Products that have been subjected to
negligence.
• Products that have been subjected to
abuse.
• Products that have been improperly
stored.
• Products that have been improperly
handled.
• Products that have been improperly
operated.
• Products that have experienced general
misuse.
• Products that have been modied in an
unauthorized, unapproved way.
Warranty is non-transferable and only valid
for the original wheelchair purchaser.
Travel Buggy will, at its sole discretion,
replace any warrantable item that fails
within the warranty period.

www.travelbuggy.com
by Travel Buggy
CITY