TRENDnet TEW-921DAP User manual

TRENDnet User’s Guide
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TRENDnet User’s Guide
Table of contents
i
Table of Contents
Product Overview ...........................................................................1
Package Contents .......................................................................................................... 1
Features......................................................................................................................... 1
Product Hardware Features........................................................................................... 3
Application Diagram ...................................................................................................... 4
Getting Started .............................................................................................................. 5
Steps to improve wireless connectivity ......................................................................... 6
Connect wireless devices to your access point.............................................................. 6
Configuration..................................................................................7
Wireless Networking and Security...................................................8
How to choose the type of security for your wireless network .................................... 8
Secure your wireless network ....................................................................................... 9
Connect wireless devices using WPS ........................................................................... 12
Advanced configuration ................................................................13
Access the management page..................................................................................... 13
Operating Modes......................................................................................................... 14
Access Point..................................................................................15
Basic............................................................................................................................. 15
Wireless Profile............................................................................................................ 16
Wireless MAC filter...................................................................................................... 17
Band Steering............................................................................................................... 17
Airtime Fairness........................................................................................................... 18
Roaming Support (802.11k)......................................................................................... 18
RSSI Scanner ................................................................................................................ 19
IPv6 Settings ................................................................................................................ 19
Static IPv6 .................................................................................................................... 20
Auto Configuration (SLAAC/DHCPv6) .......................................................................... 20
Change your IP address ............................................................................................... 20
Captive Portal .............................................................................................................. 21
Captive Portal with RADIUS (CoovaChilli).......................................................... 22
Internal Captive Portal....................................................................................... 23
Redirect URL ...................................................................................................... 26
Create schedules ......................................................................................................... 27
Configure Spanning Tree ............................................................................................. 27
Set date and time ........................................................................................................ 28
Daylight Saving Time ................................................................................................... 28
NTP .............................................................................................................................. 28
Manual......................................................................................................................... 28
Management VLAN...................................................................................................... 29
Wireless Bandwidth Control........................................................................................ 29
Enable SNMP ............................................................................................................... 29
SSH Management ........................................................................................................ 30
LED Controls ................................................................................................................ 31
Client Bridge .................................................................................31
Basic............................................................................................................................. 31
Scan for wireless networks.......................................................................................... 33
WDS .............................................................................................34
WDS Link...................................................................................................................... 34
Repeater.......................................................................................35
Basic............................................................................................................................. 35
Scan for wireless networks.......................................................................................... 36
Advanced wireless settings ......................................................................................... 37
Advanced Wireless ............................................................................................ 37
HT Physical Mode .............................................................................................. 38

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Client Limit......................................................................................................... 38
Maintenance & Monitoring...........................................................38
Administration............................................................................................................. 38
Device Name................................................................................................................ 39
Reset to factory defaults ............................................................................................. 39
Backup and restore your configuration settings ......................................................... 39
Restart (Reboot) access point...................................................................................... 40
Upgrade your firmware ............................................................................................... 40
Configure log................................................................................................................ 41
Diagnostics................................................................................................................... 41
System information ..................................................................................................... 42
Check connected wireless clients ................................................................................ 43
System Log................................................................................................................... 44
IPv6 Status ................................................................................................................... 44
Technical Specifications.................................................................45
Troubleshooting............................................................................48
Appendix ......................................................................................49

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TRENDnet User’s Guide
TEW-921DAP
1
Product Overview
TEW-921DAP
Package Contents
In addition to your access point, the package includes:
•TEW-921DAP
•5 ft. (1.5 m) network cable
•Quick Installation Guide
•Mounting plate and cable guard
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor from which the product was purchased.
Features
TRENDnet’s high-performance AX1800 Dual Band WiFi 6 PoE+ Access Point, model TEW-
921DAP, features two concurrent WiFi bands to maximize device networking speeds
with the latest WiFi 6 technology. The two separate high-speed WiFi 6 bands provide
speeds up to 1201Mbps on the 5GHz band, and 567Mbps on the 2.5GHz band. Faster
speeds are possible on this WiFi 6 access point with 1024-QAM, OFDMA, and MU-MIMO
technologies.
This WiFi 6 access point supports innovative networking technology that improves
coverage, speed, and capacity. The increase of QAM to 1024-QAM allows data to flow
through a much wider ‘pipe’ than previous WiFi technologies. With OFDMA (Orthogonal
Frequency-Division Multiple Access), the number of clients that can be connected to this
WiFi 6 access point increases. OFDMA efficiently manages traffic in congested areas by
separating channel frequencies into different subcarriers. MU-MIMO technology
processes multiple data streams simultaneously, increasing real-time WiFi performance
on the WiFi 6 AP when multiple devices access the network.
The TEW-921DAP WiFi 6 access point features advanced access control, QoS, traffic
management, band steering, and captive portal support. The low-profile housing design
seamlessly blends into most environments, with a convenient wall / ceiling mounting
plate included. For application flexibility, the TEW-921DAP supports Access Point (AP),
Client Bridge, Wireless Distribution System Access Point (WDS AP), WDS Bridge, WDS
Station, and Repeater modes.
Concurrent Dual Band
AX1800: concurrent 1201Mbps on 5GHz band + 576Mbps on 2.4GHz band
Power over Ethernet (PoE+)
Saves on installation time and costs with gigabit PoE+ support (with optional power port
for non-PoE installations)
WiFi Operation Modes
Supports Access Point (AP), Client Bridge, Wireless Distribution System Access Point
(WDS AP), WDS Bridge, WDS Station, and Repeater modes for each WiFi band
independently
MU-MIMO & OFDMA Performance
MU-MIMO and OFDMA technologies increase coverage, speed, and capacity

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2
Band Steering
Band steering alleviates network congestion by automatically directing wireless devices
from the 2.4GHz band to the less congested 5GHz band
WiFi Traffic Shaping
Manage traffic allocation on the WiFi 6 access point per SSID for each band separately
WPA3 Encryption
This WiFi 6 access point supports wireless encryption of up to WPA3
Multiple SSIDs
Create up to 8 SSIDs per band (16 total)
Captive Portal
Create a customized web portal for your users to authenticate using unique login
credentials
Airtime Fairness
Airtime fairness support on this WiFi 6 access point provides higher priority to faster
WiFi clients without limiting slower WiFi clients
Gigabit PoE+ Port
One gigabit PoE+ input port to power and connect the WiFi 6 AP to the network, and
one gigabit port to connect it to a nearby device
LED Control
LED controls reduce product visibility by disabling LED indicators
Low Profile
The wireless AX access point’s low-profile housing design blends into most
environments
Mounting Plate
Wall / Ceiling mounting plate for this WiFi 6 access point is included
*Maximum wireless signal rates are referenced from IEEE 802.11 theoretical
specifications. Actual data throughput and coverage will vary depending on
interference, network traffic, building materials and other conditions.

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3
Gigabit PoE+ Port
Reset
button
Power Port
Product Hardware Features
•PWR: This indicator turns green when the device is powered.
•Gigabit PoE port: Plug an Ethernet cable (also called network cables) from
your access point to your router and wired network devices. The Gigabit port
complies with standard 802.3af/at PoE/PoE+ so you can connect to connect the AP
to a PoE switch or injector that complies with 802.3af/at.
•Power port (optional): If you are not using PoE to power the AP, you can connect
the power adapter from your access point power port to an available power outlet.
•Reset button: Use a sharp tool to press and hold this button for 15 seconds to
reset the access point.
Low-profile housing
PWR

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TEW-921DAP
4
Application Diagram

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TRENDnet User’s Guide
TEW-921DAP
5
Getting Started
For a typical wireless setup at home or office when using the access point in AP mode,
please do the following:
Installation
1. Plug an Ethernet cable on the access point to a PoE (Power over Ethernet)
switch/injector that connects to your router or network.
2. Verify that the LED is on.
4. For your security, each TEW-921DAP comes pre-encrypted with a unique WiFi Name
(SSID) and WiFi Password. You can find your device's SSID and WiFi password on the
white labels located on the device. Use this information to connect to the TEW-
921DAP access point.
5. Verify your connection to you network by accessing the Internet. For advanced
configuration continue to the advanced sections of the user manual.
Mounting device
To mount the access point, first route the network cable through the largest opening in
the mounting plate and install the mounting plate to the desired wall or ceiling using the
included drywall anchors and screws. Install the mounting plate with the correct
orientation. After the mounting plate is properly installed, connect the network cable to
the network LAN port of the access point, align the access point mounting holes with
the mounting plate clips and rotate the access point clockwise to lock into place. Finally,
install the cable guard by sliding it onto the mounting plate until it locks into place.

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6
Steps to improve wireless connectivity
There are a number of factors that can impact the range of wireless devices. Follow
these tips to help improve your wireless connectivity:
1.Keep the number of obstructions to a minimum. Each obstruction can reduce the
range of a wireless device. Position the wireless devices in a manner that will
minimize the amount of obstructions between them.
a. For the widest coverage area, install your router near the center of your home, and
near the ceiling, if possible.
b.Avoid placing the access point on or near metal objects (such as file cabinets and
metal furniture), reflective surfaces (such as glass or mirrors), and masonry walls.
c. Any obstruction can weaken the wireless signal (even non-metallic objects), so the
fewer obstructions between the router and the wireless device, the better.
d.Place the access point in a location away from other electronics, motors, and
fluorescent lighting.
e. Many environmental variables can affect the router’s performance, so if your
wireless signal is weak, place the access point in several locations and test the signal
strength to determine the ideal position.
2.Building materials can have a large impact on your wireless signal. In an indoor
environment, try to position the wireless devices so that the signal passes through
less dense material such as dry wall. Dense materials like metal, solid wood, glass or
even furniture may block or degrade the signal.
3.Antenna orientation can also have a large impact on your wireless signal. Use the
wireless adapter’s site survey tool to determine the best antenna orientation for your
wireless devices.
4.Interference from devices that produce RF (radio frequency) noise can also impact
your signal. Position your wireless devices away from anything that generates RF
noise, such as microwaves, radios and baby monitors.
If possible, upgrade wireless network interfaces (such as wireless cards in computers)
from older wireless standards to 802.11n. If a wirelessly networked device uses an older
standard, the performance of the entire wireless network may be slower. If you are still
experiencing low or no signal, consider repositioning the wireless devices or installing
additional access points.
Connect wireless devices to your access point
A variety of wireless network devices can connect to your wireless network such as:
•Gaming Consoles
•Internet enabled TVs
•Network media players
•Smart Phones & Tablets
•Wireless Laptop computers
•Wireless IP cameras
Each device may have its own software utility for searching and connecting to available
wireless networks, therefore, you must refer to the User’s Manual/Guide of your
wireless client device to determine how to search and connect to this router’s wireless
network.
See the “Appendix” on page 63 for general information on connecting to a wireless
network.

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7
Configuration
Note: The access point’s default management page http://192.168.10.100 is accessed
through the use of your Internet web browser (e.g. Internet Explorer, Firefox, Chrome,
Safari, and Opera) and will be referenced frequently in this User’s Guide.
Before accessing the web-based management page, configure the IP address and
subnet mask of your computer to the following:
IP Address: 192.168.10.xxx
Subnet Mask: 255.255.255.0
1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) and
go to http://tew-921dap or type in http://192.168.10.100.
2. Enter the default user name and password and then click Login. You can find your
device's SSID and WiFi password on the white labels located on the device. Use this
information to connect to the TEW-821DAP access point.
Wizard
1. For the first-time logging into the device the setup wizard will start automatically.
2. For your security, the first step is to change the login password of the access point.
Enter your new login password and click OK.
3. Your new password settings will be applied and you will be redirected to the login
screen. You will need to use the new login password to proceed.

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TEW-921DAP
8
Wireless Networking and Security
How to choose the type of security for your wireless network
Setting up wireless security is very important. Leaving your wireless network open and
unsecure could expose your entire network and personal files to outsiders. TRENDnet
recommends reading through this entire section and setting up wireless security on your
new access point.
There are a few different wireless security types supported in wireless networking each
having its own characteristics which may be more suitable for your wireless network
taking into consideration compatibility, performance, as well as the security strength
along with using older wireless networking hardware (also called legacy hardware).
It is strongly recommended to enable wireless security to prevent unwanted users from
accessing your network and network resources (personal documents, media, etc.).
In general, it is recommended that you choose the security type with the highest
strength and performance supported by the wireless computers and devices in your
network. Please review the security types to determine which one you should use for
your network.
Wireless Encryption Types
•WEP: Legacy encryption method supported by older 802.11b/g hardware. This is
the oldest and least secure type of wireless encryption. It is generally not
recommended to use this encryption standard, however if you have old 802.11 b or
802.11g wireless adapters or computers with old embedded wireless cards(wireless
clients), you may have to set your router to WEP to allow the old adapters to
connect to the router.
Note: This encryption standard will limit connection speeds to 54Mbps.
•WPA: This encryption is significantly more robust than the WEP technology. Much
of the older 802.11g hardware was been upgraded (with firmware/driver upgrades)
to support this encryption standard. Total wireless speeds under this encryption
type however are limited to 54Mbps.
•WPA-Auto: This setting provides the router with the ability to detect wireless
devices using either WPA or WPA2 encryption. Your wireless network will
automatically change the encryption setting based on the first wireless device
connected. For example, if the first wireless client that connects to your wireless
network uses WPA encryption your wireless network will use WPA encryption. Only
when all wireless clients disconnect to the network and a wireless client with WPA2
encryption connects your wireless network will then change to WPA2 encryption.
Note: WPA2 encryption supports 802.11n speeds and WPA encryption will limit
your connection speeds to 54Mbps
•WPA2: This is wireless encryption is similar to WPA encryption but more robust.
This encryption standard also supports the higher connection speed.
•WPA3: This is the latest wireless encryption. It is similar to WPA2 encryption, but
more robust. This encryption standard also supports the highest possible
connection speed. TRENDnet recommends setting your router to this encryption
standard. If you find that one of your wireless network devices does not support
WPA3 encryption, then set your router to either WPA2 or WPA encryption.
Note: Check the specifications of your wireless network adapters and wireless
appliances to verify the highest level of encryption supported. Below is brief
comparison chart of the wireless security types and the recommended
configuration depending on which type you choose for your wireless network.
Security Standard
WPA
WPA2
WPA3
Compatible
Wireless
Standards
IEEE 802.11a/b/g
(802.11n devices
will operate at
802.11g to connect
using this standard)
IEEE 802.11a/b/g/n
IEEE 802.11 n/ac/ax
Highest
Performance
Under This
Setting
Up to 54Mbps
Up to 450Mbps
(11n) and up to
1.3Gbps (11ac)*
Up to 600Mbps (11n)
and up to 1.2Gbps
(11ax)*
Encryption
Strength
Medium
High
Highest
Additional
Options
TKIP or AES,
Preshared Key or
RADIUS
TKIP or AES,
Preshared Key or
RADIUS
AES
Recommended
Configuration
TKIP
Preshared Key
8-63 characters
AES
Preshared Key
8-63 characters
AES
Preshared Key
8-63 characters
*Dependent on the maximum 802.11n/ac/ax data rate supported by the device
(150Mbps, 300Mbps, 450Mbps, 867Mbps, or 1.3Gbps)

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9
Secure your wireless network
Wireless (2.4GHz or 5GHz)> Security
After you have determined which security type to use for your wireless network (see
“How to choose the security type for your wireless network” on page 12), you can set up
wireless security.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the Wireless 2.4GHz or 5GHz.
3. Underneath the basic wireless band section, you will see Wireless Network and all
your wireless network profiles will be listed.
4. Click on the Edit button next to the wireless profile you want to configure.
5.Select from the drop-down list to the wireless security to configure.
6. Review the wireless security settings, click Apply then the save button on the top-
right when finished.
Selecting WEP-OPEN, WEP-SHARED: If selecting WEP (Wired Equivalent Privacy), please
review the WEP settings to configure and click Save to save the changes.
Note: WPS functionality is not available when using WEP.
In the Security Mode drop-down list, select WEP-OPEN or WEP-SHARED.
Note: It is recommended to use WEP-OPEN because it is known to be more secure than
Shared Key.

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•Default Key: Select the WEP Key from the drop-down list to use
•Network Key 1-4
oThis is where you enter the WEP key needed for a computer to connect to the
router wirelessly
oYou can define up to 4 passwords or 4 keys. Only one key can be active at a given
time. Most users simply define one key.
oChoose a key index 1, 2, 3, or 4 and enter the key.
oWhen connecting to the access point, the client must match both the password
and the Key number. (e.g. if you have activated Key 2 with a password of 12345,
then the client must select: Key 2 (entering Key 1, 3, or 4 will block the ability to
connect) and enter password 12345)
Note: It is recommended to use 128-bit format because it is more secure to use a
key that consists of more characters.
•HEX or ASCII: Select which WEP code type to assign
Selecting WPA- Personal, WPA2- Personal or Mixed, WPA3-Personal or Mixed (WPA3-
PSK recommended): In the Security Mode drop-down list, select WPA-Personal
The following section outlines options when selecting WPA-Personal, WPA2- Personal,
WPA2- Personal Mixed (Pre-shared Key Protocol), WPA3-Personal, or WPA3-Personal
Mixed,
•WPA Cipher: Select a Cipher Type to use. When selecting WPA-PSK security, it is
recommended to use TKIP + AES.
oWhen selecting WPA2- Personal Mixed security, it is recommended to use
TKIP+AES.
oWhen selecting WPA2- Personal, WPA3-Personal, or WPA3-Personal Mixed
security, it is recommended to use AES.
•Pre-Shared Key: Enter the passphrase or password
oThis is the password or key that is used to connect your computer to this router
wirelessly
Note: 8-63 alphanumeric characters (a,b,C,?,*, /,1,2, etc.)
•Key Update Interval: Enter the time interval (seconds) of when the network
passphrase will rotate.
Note: It is recommended to use the default interval time. Your passphrase will not
change; rotation of the key is part of the WPA protocol and designed to increase
security.
•802.1w:Select Disable, Enable, or Required for 802.11w Protected Management
Frames (PMF)
Selecting WPA-Enterprise, WPA2-Enterprise, or WPA2-Enterprise Mixed:
The following section outlines options when selecting WPA-Enterprise. WPA2-
Enterprise or WPA2-Enterprise Mixed known as EAP (Extensible Authentication
Protocol). Also known as called Remote Authentication Dial-In User Service or RADIUS.
Note: This security type requires an external RADIUS server, PSK only requires you to
create a passphrase.
WEP Key Format
HEX
ASCII
Character set
0-9 & A-F, a-f only
Alphanumeric (a,b,C,?,*, /,1,2, etc.)
64-bit key length
10 characters
5 characters
128-bit key length
26 characters
13 characters

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•WPA Cipher: Select a Cipher Type to use. When selecting WPA-PSK security, it is
recommended to use TKIP + AES.
•Key Update Interval: Enter the time interval (seconds) of when the network
passphrase will rotate.
Note: It is recommended to use the default interval time. Your passphrase will not
change; rotation of the key is part of the WPA protocol and designed to increase
security.
•IP Address: Enter the IP address of the RADIUS server. (e.g. 192.168.10.250)
•Port: Enter the port your RADIUS server is configured to use for RADIUS
authentication.
Note: It is recommended to use port 1812 which is typical default RADIUS port.
•Shared Secret: Enter the shared secret used to authorize your router with your
RADIUS server.

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12
Connect wireless devices using WPS
WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your
wireless network. If your wireless devices support WPS, you can use this feature to
easily add wireless devices to your network.
Note: You will not be able to use WPS if you set the SSID Broadcast setting to Disabled or
if you are using WEP security.
There are two methods the WPS feature can easily connect your wireless devices to
your network.
•Push Button Configuration (PBC) method
oWPS Software/Virtual Push Button - located in the management page
•PIN (Personal Identification Number) Method - located in the management page
Note: Refer to your wireless device documentation for details on the operation of
WPS.
For connecting additional WPS supported devices, repeat this process for each
additional device.
PBC (Software/Virtual Push Button)
Wireless (2.4GHz or 5GHz)> WPS
In addition to the hardware push button located physically on your router, the router
management page also has push button which is a software or virtual push button you
can click to activate WPS on your router.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the Wireless network you want to configure button (Wireless 2.4GHz or
5GHz) and click WPS.
3. Click on WPS to configure the selected wireless band’s WPS feature. Click Apply to
save settings
4. Review the WPS settings, click the Save button when finished.
WPS Config
•WPS: Select enable to turn on WPS feature
•WPS External Registrar Lock: Select to enable or disable external registrar feature
on the select wireless band.
WPS Summary
•WPS Current Status: Displays the status of WPS feature on the selected wireless
band

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•WPS Configure: Displays the configured mode of the WPS feature
•WPS SSID: Displays the SSID of the WPS network
•WPS Security Mode: Display the security mode of the WPS network
•WPS Key: Displays the security password
•AP PIN: Display the WPS PIN information.
WPS Action
•PIN: Enter the PIN information of the wireless client you want to connect to the
network. Click Start PIN button to activate WPS once you enter the client’s PIN
information
Note: You may need to initiate the WPS PIN on your wireless device first when
using this method. Refer to your wireless device documentation for details on the
operation of WPS.
•PBC: Click Start Push Button to activate WPS PBC configuration.
Advanced configuration
Access the management page
Note: Your router management page URL/domain name http://tew-821dap or IP
address http://192.168.10.100 is accessed through the use of your Internet web browser
(e.g. Internet Explorer, Firefox, Chrome, Safari, Opera) and will be referenced frequently
in this User’s Guide.
1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) and
go to URL/domain name http://tew-921dap or IP address http://192.168.10.100. Your
router will prompt you for a user name and password.
2. You can find the Password on a sticker on the side of the router and on the label on
the bottom of the router.
3. Enter your Username and Password, select your preferred language, and then click
Login.

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14
Operating Modes
This section outlines the available operating modes available on the access point.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on System and Operation Mode.
3. Select the operating mode from the drop down menu to apply on each wireless band.
4. Click on Apply button located on the bottom to save the settings, and click on the
Save button located on the top left section to apply the saved settings.
•Access Point: In this mode, the device creates a wireless network to your existing
network.
•Client Bridge: Select this mode to allow the access point the ability to wireless
connect to your wireless network. This is similar to a wireless laptop or mobile
device connecting to a wireless network.
•WDS Access Point: In the mode, the access point connects to other WDS bridge
enable devices for backbone communication and provides wireless connection to
clients (STAs) at the same time.
•WDS Bridge: When this mode is selected the access point connects ONLY to other
WDS bridge enabled devices and local networks (the other wireless interface and
Ethernet interface) as a wireless backbone bridge.
•WDS Station: The wireless interface connects to other WDS bridge enabled devices
for backbone communication and connects to other wireless access points at the
same time. Use this mode to pair with the next hop access point as a WDS network
outlet.
Note: Please note that only one bridge can be set up on 2.4GHz or 5.0GHz band, but
not both.
•Repeater: In this mode, the wireless interface repeats wireless signal and packets
for backbone communication as well as a client access. This feature is used to
expand your existing wireless network to areas that your current access point is
unable to reach. Make sure all of the settings of the wireless interface matches to
your root or connecting wireless access points, same SSID, channel and wireless
encryption settings.

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15
Access Point
Basic
Wireless (2.4GHz or 5GHz) > Wireless Network
This section outlines the available features to configure for both wireless 2.4Ghz and
5GHz when Access Point mode is selected.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the wireless band you would like to configure and click Wireless Network.
3. Configure the below settings and click Save to save settings.
4. Click on the Save button located on the top rigjt section to apply settings.
•Wireless Mode: If all of the wireless devices you want to connect with this Access
Point can connect in the same transmission mode, you can improve performance
slightly by choosing the appropriate mode. If you have some devices that use a
different transmission mode, choose the appropriate mode.
2.4GHz Wireless
o2.4GHz B/G/N mixed: Select this mode for the best compatibility. This mode
allows older 802.11b and 802.11g wireless devices to connect to the access point
in addition to newer 802.11n devices.
o2.4GHz 802.11 g/n/ax mixed: This mode allows devices to connect to the access
point using the older and slower 802.11g, 802.11n or the newer and faster
802.11ax technology.
o2.4GHz 802.11 g/n mixed: This mode allows devices to connect to the access
point using the older and slower 802.11g, or the newer 802.11n technology.
o2.4GHz B/G mixed: This mode only allows devices to connect to the access point
using older and slow 802.11b or 802.11g technology and it thereby reduces the
router’s maximum speed to 54Mbps (typically not recommended).
oG only: This mode only allows devices to connect to the access point using older
and slower 802.11g technology (typically not recommended).
oB only: This mode only allows devices to connect to the access point using older
and slower 802.11b technology (typically not recommended).
Note: Please check the specifications on your wireless devices for the highest
wireless capability supported first before applying these settings. If you are
unsure, it is recommended that you keep the default setting (B/G/N mixed) for the
best compatibility.
5GHz Wireless
oA only: This mode only allows devices to connect to the access point using older
and slower 802.11a technology (typically not recommended).
oA/N mixed: This mode only allows devices to connect to the access point using
older and slower 802.11a or 802.11n technology and it thereby reduces the
access point’s maximum speed to 54Mbps (typically not recommended).
oN/AC mixed: Select this mode for the best compatibility. This mode allows older
802.11a wireless devices to connect to the access point in addition to newer
802.11ac devices.

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oAC only: This mode only allows devices to connect to the access point using
newer and faster 802.11ac technology (typically not recommended).
oA/N/AC mixed: This mode allows older 802.11a and 802.11n wireless devices to
connect to the access point in addition to newer 802.11ac devices.
oA/N/AC/AX mixed: This mode allows older 802.11a, 802.11n. 802.11ac wireless
devices to connect to the access point in addition to the newer and faster
802.11ax.
Note: Please check the specifications on your wireless devices for the highest
wireless capability supported first before applying these settings. If you are
unsure, it is recommended that you keep the default setting (A/N/AC mixed) for
the best compatibility.
When applying the 802.11 mode setting, please keep in mind the following:
•Wireless devices that support 802.11n are backwards compatible and can
connect wirelessly at 802.11g or 802.11b.
•Connecting at 802.11b or 802.11g will limit the capability of your 802.11n
supported wireless devices from obtaining higher performance and data rates.
•Allowing 802.11b or 802.11g devices to connect to an 802.11n capable wireless
network may degrade the wireless network performance below the higher
performance and data rates of 802.11n.
•Wireless devices that only support 802.11b or 802.11g will not be able to
connect to a wireless network that is set to 802.11n only mode.
•Wireless devices that only support 802.11b will not be able to connect to a
wireless network that is set to 802.11g only mode.
•Channel Width: Select the channel width for the access point to operate on. By
default, the access point is on 20 MHz for the 2.4GHz and Auto 20/40/80 MHz for
the 5GHz..
•Extension channel: When 20/40 channel bandwidth has been chosen, you should
select extension channel to get higher throughput.
•Frequency (Channel): In North America, this access point can broadcast on 1 of 11
Channels for 2.4GHz (13 in Europe and other countries). Selecting the Auto option
enables the router to automatically select the best Channel for wireless
communication. To manually set the channel on which the router will broadcast,
click the drop-down list and select the desired Channel for wireless communication.
The goal is to select the Channel that is least used by neighboring wireless
networks.
Wireless Profile
Wireless (2.4GHz or 5GHz) > Wireless Network
This section outlines the available features to configure for both wireless 2.4Ghz and
5GHz when Access Point mode is selected.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the wireless band you would like to configure and click Wireless Network.
3. Underneath the basic wireless band section, you will see Wireless Network and all
your wireless network profiles will be listed.
4. Click on the Edit button next to the wireless profile you want to configure.
5. Review the wireless settings, click Save and Apply/Discard Changes when finished.
•SSID: Enter the wireless network name (SSID) to assign to the selected wireless
profile
•Status: Select Enable to enable this SSID, or Disable to disable this SSID

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•Hide SSID: Select option to disable the wireless network name to broadcast
•Separate Stations: Select this option to restrict wireless client devices from
accessing other client devices connected to this network(s).
•URL Tracking: Enable this option to allow URL tracking on the selected SSID
Wireless MAC filter
Wireless (2.4GHz or 5GHz) > Wireless MAC Filter
Every network device has a unique, 12-digit MAC (Media Access Control) address. Using
wireless MAC filters, you can allow or deny specific wireless clients using this access
point’s wireless network.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the wireless band you would like to configure and click Wireless MAC Filter.
3. Review the settings and click Save and Apply/Discard Changes button to save
settings.
•Filter Mode: Select from the pull-down list the MAC filter rule to apply.
oDisable: Select to turn off MAC filter feature
oDENY: Select this option to DENY all listed MAC addressed
oALLOW: Select this option to only ALLOW the listed MAC address to the network.
•MAC Address: Enter the MAC address to apply on the MAC filter rule
MAC Filter List
•MAC: List of all MAC addresses
•Delete: Click to remove the selected MAC address from the MAC Filter List
Band Steering
System > Band Steering
When both 2.4GHz and 5GHz bands are using the same SSID and WiFi security settings,
this feature allows the AP to automatically detect if clients are 11AC capable and
automatically pushing them over to the underutilized 5GHz bands. This allows your AP
to use both bands more efficiently and making sure clients capable of the 11AC standard
for faster speeds are establish WiFi links at 11AC connectivity whenever possible.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the System tab and click Band Steer.
3. Select enable from the drop down menu to turn on band steering feature and click
Apply to save settings.
4. Click on Save button to save the settings and then click on the Save button located on
the top left section to save the settings.
To enable band steering, you have to setup steering SSID the same in both 2.4GHz and
5GHz