Tripp Lite B072-008-1A User manual

Owner’s Manual
8- and 16-Port NetCommander®
Cat5 Rackmount KVM Switches
Models: B072-008-1, B072-008-1A, B072-016-1
and B072-016-1A
Note: Follow these installation and operating procedures to ensure correct performance and to
prevent damage to this unit or to its connected devices.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Copyright © 2015 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
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1. Features 3
2. System Components 3
3. Compatibility 3
4. Configuration 4
4.1 Front Panel 4
4.2 Back Panel 4
5. Installation 4
5.1 Rackmount Considerations 4
5.1.1 Ambient Operating 4
Temperature
5.1.2 Airflow 4
5.1.3 Circuit Overloading 4
5.2 Rackmounting the 5
NetCommander KVM
5.3 Pre-Installation Guidelines 5
5.4 Connecting the 5
NetCommander KVM System
5.5 NetCommander Server 5
Interface Unit (SIU)
5.5.1 PS/2 Server Interface Unit 6
5.5.2 USB Server Interface Unit 6
5.6 Connecting the Power Supply 6
5.7 Resetting the KVM Switch 7
5.8 Cascading NetCommander 7
KVM Switches
6. Operation 8
6.1 Basic Operation 8
6.1.1 Pushbuttons 8
6.1.2 Keyboard Hotkeys 8
6.1.3 On-Screen Display (OSD) 8
6.2 On-Screen Display (OSD) 8
Functions
6.3 On-Screen Display (OSD) 9
F2 Settings
6.3.1 General 9
6.3.2 Ports 11
6.3.3 Time 11
6.3.4 Users 12
6.3.5 Security 12
7. Software 13
7.1 Firmware Upgrade 13
Computer Requirements
7.2 Firmware Upgrade 13
Software Requirements
7.3 Performing a Firmware 13
Upgrade
7.4 Physical Installation 13
7.5 Current Firmware Verification 13
7.6 Firmware Upgrade 16
8. Troubleshooting 17
9. USB/SUN Combo Keys 17
10. Specifications 18
11. FCC Radio/TV 18
Interference Notice
12. Warranty & 19
Product Registration
12.1 1-Year Limited Warranty 19
12.2 Product Registration 19
2
Table of Contents
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• Access and control multiple computers from a single console
• Hot-swappable: disconnect and reconnect USB computers without rebooting
• Auto-scan: with variable time interval
• Compact design: 1U rack mountable
• Easy port selection using (1) On Screen Display (OSD), (2) front panel pushbuttons or
(3) keyboard Hotkeys key sequences
• Expandable: control up to 256 computers by adding additional KVM switches
• Simple cable management: use standard Cat5e/6 patch cord (maximum distance 100 ft) to
connect to each computer
• Multi-platform: supports PS/2 and USB computers/servers
• Comes with a USB to PS/2 converter for connecting a USB keyboard and mouse to the KVM's
PS/2 console ports (B072-008-1A and B072-016-1A only)
• Optional B051-000 IP Remote Access Unit to access the NetCommander over IP
• The NetCommander Cat5 KVM Switch consists of:
• B072-008-1, B072-008-1A (8-Port), B072-016-1 or B072-016-1A (16-Port) Cat5
KVM Switch
• USB to PS/2 converter (B072-008-1A and B072-016-1A only)
• Rackmount hardware
• 1 serial download cable (DB9 Female to RJ11 Male) for firmware upgrade
• C13 to 5-15P power cord
• Owner’s Manual CD
Accessories (available separately from Tripp Lite) include:
• Server interface units (SIU)—PS/2 (model B078-101-PS2) or USB (model B078-101-USB-1)
• Cat5e/6 cables (Tripp Lite model series: N001-, N002-, N201-, N202- or N105-)
• The NetCommander Cat5 KVM Switch is compatible with:
• PS/2 and USB computers/servers
• Video resolutions up to 1600 x 1200 @ 75Hz
• All major operating systems
1. Features
2. System Components
3. Compatibility
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4. Configuration
4.1 Front Panel
Figure 4.1 B072-016-1 NetCommander KVM front panel
1Port Select Buttons: Press these buttons to toggle back and forth between ports. Pressing
both "Select" buttons at the same time also performs a system reset.
2"Port Selected" LED: The "Port Selected" LED will illuminate above the port that is currently
selected.
3"CPU On" LED: The "CPU On" LEDs will illuminate for all ports that have a server connected
(server must be powered on).
5. Installation
The ambient operating temperature in the rack may be an issue and depends on the rack load and
ventilation. When installing the KVM switch in a closed or multi-unit rack assembly, make sure that
the temperature will not exceed the maximum rated ambient temperature.
Ensure that the airflow through the rack is not compromised.
When connecting the KVM switch to the supply circuit, consider the effect that overloading of
circuits might have on over-current protection and supply wiring.
Reliable grounding of all rack-mounted equipment must be maintained.
To protect against circuit overloading you should connect your Console KVM and attached
computers/servers to a Tripp Lite SmartPro®or SmartOnline®UPS System.
5.1 Rackmount Considerations
5.1.1 Ambient Operating Temperature
5.1.2 Airflow
5.1.3 Circuit Overloading
Figure 4.2 B072-016-1 NetCommander KVM rear panel
4.2 Back Panel
1Power Socket: The power cord from the AC power source plugs in here.
2Firmware Upgrade Port: Insert the included firmware upgrade cable here to download firmware
upgrade data.
3CPU Port Section: Insert the Cat5/5e/6 cable from each PC or server.
4KVM Console Ports: The keyboard, monitor and mouse plug in here.
1 2 3
1 2 3 4
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5.2 Rackmounting the NetCommander KVM
Use the L-shaped brackets and screws provided to mount the KVM in a server rack as
illustrated below.
Figure 5.2 Connecting the L-shaped bracket
Insert screws to
connect to rack
Insert screws to
connect to Switch
side panel
• Switch off all computers
• Ensure that the cables are not close to any sources of electrical noise interference such as
fluorescent lights, HVAC systems or motors
• Ensure that the distance between any computer and the KVM switch does not exceed 100 ft.
• Shut down all PS/2 computers. If you plug the keyboard and mouse connectors into an active
PC, they may not work.
5.3 Pre-Installation Guidelines
5. Installation (continued)
5.4 Connecting the NetCommander KVM System
NetCommander B072-016-1 KVM Switch
Cat 5e/6 Cable Cat 5e/6 Cable
SIU
SIU
SIU
Figure 5.4 NetCommander KVM system connections
Connect each computer to the KVM using a Server Interface Unit (SIU) and Cat5e/6 patch cable.
Figure 5.3 illustrates the connection options.
The Server Interface Unit receives power from the connected computer. In the case of the
NetCommander PS/2 Server Interface Unit (B078-101-PS2), power is drawn from the keyboard
port. In the case of the NetCommander USB Server Interface Unit (B078-101-USB-1), power is
drawn from the USB port. SIUs allow a computer/server to be located up to 100 ft. from the KVM
switch.
5.5 NetCommander Server Interface Unit (SIU)
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5. Installation (continued)
Figure 5.5.1 NetCommander PS/2 Server Interface Unit
SIU = Server Interface Unit
5.5.1 PS/2 Server Interface Unit
Connecting a NetCommander PS/2 Server Interface Unit (B078-101-PS2)
1. Shut down the computer being connected to the B078-101-PS2 (SIU)
2. Connect the B078-101-PS2 VGA connector to the computers VGA port
3. Connect the B078-101-PS2 PS/2 Keyboard connector to the computers PS/2 Keyboard port
4. Connect the B078-101-PS2 PS/2 Mouse connector to the computers PS/2 Mouse port
5. Connect one end of the Cat5e/6 patch cable to the RJ45 port on the B078-101-PS2*
6. Connect the other end of the Cat5e/6 patch cable to the desired RJ45 CPU port*
7. Repeat these steps for each additional PS/2 computer/server you are connecting to the KVM
* Cat5e/6 cable should be no longer than 100 ft.
Up to 100 ft.
SIU
To computer's
mouse port
To computer's
keyboard port
To computer's
VGA port
1. Plug in the KVM. Use only the power cord supplied with the unit.
2. Switch ON the computers.
5.6 Connecting the Power Supply
Connecting a NetCommander USB Server Interface Unit (Model # B078-101-USB-1)
1. Connect the B078-101-USB-1 VGA connector to the computers VGA port
2. Connect the B078-101-USB-1 USB connector to the computers USB port
3. Connect one end of the Cat5e/6 patch cable to the RJ45 port on the B078-101-USB-1*
4. Connect the other end of the Cat5e/6 patch cable to the desired RJ45 CPU port*
5. Repeat these steps for each additional USB computer/server you are connecting to the KVM
* Cat5e/6 cable should be no longer than 100 ft.
Figure 5.4.2 NetCommander USB Server Interface Unit
SIU = Server Interface Unit
5.5.2 USB Server Interface Unit
Up to 100 ft.
To VGA port To USB port
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5. Installation (continued)
To reset the KVM switch, press both "Select" buttons on the front panel simultaneously. The Server
Interface Units are unaffected by this reset.
5.7 Resetting the KVM Switch
Figure 5.9 Cascading NetCommander KVM Switches
SIU = Server Interface Unit
To cascade two or more NetCommander KVM Switches, follow the instructions below. You can
connect up to 256 computers/servers in a complete 2-level installation.
Note: The distance between the first- and second-level KVMs, and between the second-level
KVMs and connected computers, cannot total more than 100 ft.
1. Connect a CPU port on the NetCommander KVM Switch to a B078-101-PS2 SIU using a
Cat5e/6 cable
2. Connect the B078-101-PS2's VGA connector to the VGA console port of the NetCommander
KVM Switch being cascaded
3. Connect the B078-101-PS2's keyboard and mouse connectors to the PS/2 console ports on
the NetCommander KVM Switch being cascaded
4. Repeat steps 1 through 3 for each additional NetCommander KVM Switch being cascaded
5. Connect any USB servers to the cascaded B072-Series KVM Switch using the B078-101-USB-1
6. Connect any PS/2 servers to the cascaded B072-Series KVM Switch using the B078-101-PS2
Note: In order to access the cascaded KVM's OSD, you must change the cascaded KVM's Hotkey
(see page 10 for details). Once the cascaded NetCommander KVM Switch is accessed, the
only way to access the cascaded KVM's ports is via the cascaded KVM's keyboard Hotkeys
or OSD. If the cascaded KVM's OSD security is set to On, the only way to access the
cascaded KVM's ports is by using your password to access the OSD.
5.8 Cascading NetCommander KVM Switches
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6. Operation
6.1 Basic Operation
6.2 On-Screen Display (OSD) Functions
The NetCommander KVM Switch provides three methods for accessing connected computers;
Pushbuttons, Keyboard Hotkeys and On-Screen Display (OSD).
Press the pushbuttons on the front panel of the KVM to toggle between the connected computers.
6.1.1 Pushbuttons
6.1.2 Keyboard Hotkeys
Keyboard hotkeys allow you to toggle between ports using the keyboard. To access the first
accessible port after the currently selected port, press and release the [Shift] key, and then press
and release the plus [+] key. To access the first accessible port prior to the currently selected
port, press and release the [Shift] key, and then press and release the minus [-] key.
6.1.3 On-Screen Display (OSD)
To access the OSD, press and release the [Shift] key twice. When activated, the OSD main page
opens with the port list displayed. Ports that have a powered-on computer connected to them will
be displayed using Blue text. Ports that do not have a computer connected to them, or that have
a powered-off computer connected, will be displayed using Gray text. By default, ports that are
displayed in Gray will not be accessible to the user. If you want to be able to access these ports,
you must turn off the Auto Skip setting in the General section of the OSD. (See the General section
under On-Screen Display OSD F2 Settings for details).
Selecting a Port
To select a port in the OSD main page, use the [ ] and [ ] keys to highlight the desired port, and
then press the [Enter] key.
The OSD main menu displays the various functions that can be performed using keyboard keys.
These functions are described in the following sections.
F1 – HELP
Press the [F1] key to access the HELP screen. The HELP screen displays the functions that are
available, and what keys are used to activate them.
F2 – SETTINGS
Press the [F2] key to pull up the OSD SETTINGS screen. From this screen you can configure the
KVM and add/edit user accounts. The F2 – SETTINGS section is described in detail in the On-Screen
Display (OSD) F2 Settings section.
F4 – SCAN
Press the [F4] key to initiate an Auto Scan. When initiated, an Auto Scan automatically switches
between accessible ports at a pre-determined time interval. By default, each port is scanned for
30 seconds. The scan interval can be edited in the Time settings screen. (See Time section under
On-Screen Display OSD F2 Settings for details) During an Auto Scan, press the [F4] key to stop the
scan at the currently selected port.
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6.3 On-Screen Display (OSD) F2 SETTINGS
6. Operation (continued)
6.3.1 General
F5 – TUNING
As computers are located further away from the KVM switch, the video can become distorted. In the
event you are experiencing poor video quality, the TUNING function can be used to correct it. Press
the [F5] key to display the currently selected port, with the TUNING bar displayed. Use the [←] and
[→] keys to make the necessary adjustments. When you are finished, press the [Esc] key to go
back to the OSD. Note: Tuning is performed on a port-by-port basis. You will need to adjust each
port individually.
F6 – MOVE LABEL
By default, the label that displays each ports Port Name appears in the top-center of the screen, but
it can be moved anywhere on the screen that you want. Press the [F6] key to display the currently
selected port and its label. Use the [↑], [↓], [←] and [→] keys to move the label to the desired
location, and then press the [Esc] key to go back to the OSD. Note: Setting the label location is
performed on one port at a time. You can move the label to different locations on different ports.
F10 – NEW MONITOR – DDC2
In the event that one of the connected computers does not display an image on the console
monitor (e.g. You get the error message ‘Unable to Display Video Mode’), you may need to update
the DDC information being used by the console monitor. To do this, follow the steps below.
1. Remove the SIU VGA connectors from the connected computers, while leaving the PS/2 and /or
USB connectors plugged in.
2. Open the OSD main menu and press the [F10] key. The OSD will flash the message “Please
Wait.” When that message disappears, the update is complete.
3. Reconnect the SIU VGA connectors to the connected computers. You should now be able to
display video from all of the remote computers.
Setting Description
Security By default, the Security setting is turned off. To activate the Security setting,
highlight it and press the [Spacebar]. Upon pressing the [Spacebar], you
will be prompted to enter the administrator password in order to change the
Security setting. The default administrator password is ADMIN. For security
purposes, it is recommended that you update the administrator password
to something unique. (See the Security Settings section for details) Note:
When security is activated, the keyboard hotkey commands are disabled,
leaving the OSD as the only way for you to locally access the connected
computers. Upon pressing the [Shift] [Shift] invocation command, you will
be prompted to enter your password before the OSD can be accessed. The
security settings in this OSD are exclusive to the local console, and do not
affect the remote access security settings.
Press the [F2] key to pull up the OSD SETTINGS screen. From this screen you can configure the
KVM and add/edit user accounts. The pages that follow describe the sections of the F2 SETTINGS
page, and the settings included in them. Note: When local security is turned on, the KVM
administrator is the only one that can access the F2 SETTINGS page.
Highlight the General option and press the [Enter] key to open the GENERAL SETTINGS page. This
page allows you to turn the KVMs local security settings on/off, as well as to configure some of the
basic KVM settings. The table below describes the settings found in this page.
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6.3 On-Screen Display (OSD) F2 SETTINGS (continued)
Hotkey By default, the hotkey used in keyboard hotkey commands and to open the
OSD is the [Shift] key, but this can be changed to any of the four options
below. To toggle between commands, highlight the Hotkey option and press
the [Spacebar] key.
(SH-SH)
• Press and release the [Shift] key twice to open the OSD.
• Press and release the [Shift] key, and then press and release the plus
[+] key to switch to the next accessible port.
• Press and release the [Shift] key, and then press and release the minus [-]
key to switch to the previous accessible port.
(CL-CL)
• Press and release the Left [Ctrl] key twice to open the OSD; or, press and
release the Right [Ctrl] key, and then press and release the Left [Ctrl] key.
• Press and release either [Ctrl] key, and then press and release the plus
[+] key to switch to the next accessible port.
• Press and release either [Ctrl] key, and then press and release the minus
[-] key to switch to the previous accessible port.
(CLF11)
• Press and release either [Ctrl] key, and then press and release the [F11]
key to open the OSD.
• Press and release either [Ctrl] key, and then press and release the plus
[+] key to switch to the next accessible port.
• Press and release either [Ctrl] key, and then press and release the minus
[-] key to switch to the previous accessible port.
(PRSCR)
• Press and release the [Print Screen] key once to open the OSD.
• When you choose [Print Screen] as your hotkey, the keyboard hotkey
commands are disabled, leaving the OSD as the only way to access the
connected computers.
Autoskip By default, the Autoskip setting is enabled, which prevents users from ac-
cessing ports that either don’t have a computer connected to them, or that
have a powered-off computer connected to them. To toggle this setting on/
off, highlight it and press the [Spacebar] key.
Serial Port By default, the Serial Port setting is enabled, which allows a local firmware
upgrade to be performed. To toggle this setting on/off, highlight it and press
the [Spacebar] key. Note: This setting affects the firmware upgrade port
only, and has nothing to do with the Serial port on the back of the unit.
Keyboard Language By default, the Keyboard Language setting is set to US English, but it can
be changed to French (FR) or German (DE). To toggle between these three
language settings, highlight the Keyboard Language setting and press the
[Spacebar] key.
Switch Name By default, the switch name is NETCOMMANDER 16IP, but this can be
changed. Simply move the OSD cursor to the Switch Name and type in the
desired name. Delete any characters that you don’t want. The Switch Name
can be up to 18 characters in length, with spaces counting as characters.
F7 – Defaults You can restore the default settings of the local OSD by pressing the [F7]
key. When pressed, you will be prompted to confirm that you wish to con-
tinue. If yes, press the [Y] key to restore the default values. Note: All of the
local OSD settings, including Security and User Settings, will be restored.
6. Operation (continued)
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