Tripp Lite SmartOnline SUINT1000XLCD User manual

1
Owner’s Manual
SmartOnline®
True On-Line Single-Phase UPS Systems
with Pure Sine Wave Output
Models: SUINT1000XLCD, SUINT2000XLCD, SUINT3000XLCD
Input: 220/230/240V
Español 25 • Français 49 • Русский 73 • Deutsch 97
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Copyright © 2019 Tripp Lite. All rights reserved.
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Table of Contents
1. Important Safety Warnings.................. 3
1.1 UPS Location Warnings................... 3
1.2 UPS Connection Warnings............... 3
1.3 Equipment Connections Warnings.... 3
1.4 Battery Warnings............................ 3
1.5 Standard Compliance ..................... 4
1.6 Storage......................................... 4
2. Introduction........................................5
2.1 General Overview ........................... 5
2.2 Exterior & Dimensions..................... 5
2.3 Package Contents .......................... 6
3. Operation Panel..................................7
3.1 LED Indicators ............................... 7
3.2 Multi-function Buttons .................... 7
3.3 LCD Display................................... 8
3.4 7-Segment Display....................... 10
3.5 Flow Chart of the
7-Segment Display....................... 11
4. Rear Panel........................................13
5. Operation Modes ..............................14
5.1 Standby Mode ............................. 14
5.2 On-line Mode............................... 14
5.3 Bypass Mode............................... 14
5.4 Economy Mode............................ 14
5.5 Battery Mode............................... 14
5.6 Setup Mode ................................ 15
5.7 External Battery Type
Selection Mode............................ 17
6. Turn-on, Cold Start &
Turn-off Procedures ..........................18
6.1 Turn-on Procedures ...................... 18
6.2 Cold Start Procedures................... 18
6.3 Turn-off Procedures ...................... 18
7. Alarm................................................ 18
8. Optional Accessories ........................19
8.1 Additional Power Management
Features ...................................... 19
9. Troubleshooting ................................20
10. Maintenance.....................................21
10.1 Maintenance Safety Warnings ...... 21
10.2 UPS........................................... 22
10.3 Batteries .................................... 22
10.4 Recycling the Used Battery........... 22
11. Technical Specifications.................... 23
12. Regulatory Compliance .....................24
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1. Important Safety Warnings
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation, operation and storage of all Tripp Lite UPS Systems. Failure to heed
these warnings may affect your warranty.
1.1 UPS Location Warnings
Install the UPS system indoors, away from excess moisture or heat, conductive contaminants, dust
or direct sunlight.
• Maintain the indoor temperature between 0° C and 40° C.
• Leave adequate space around all sides of the UPS for proper ventilation.
• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner
will seriously inhibit the unit’s internal cooling, causing product damage not covered under
warranty.
1.2 UPS Connection Warnings
• Connect the UPS directly to a properly grounded AC power outlet. Do not plug the UPS into itself;
this will damage the UPS.
• Do not modify the UPS system’s plug and do not use an adapter that would eliminate the UPS
system’s ground connection.
• Do not use extension cords to connect the UPS to an AC outlet.
• If the UPS receives power from a motor-powered AC generator, the generator must provide clean,
filtered, computer-grade output.
• Power cables should not exceed 10 m.
1.3 Equipment Connection Warnings
• Use of this equipment in life support applications where failure of this equipment can reasonably
be expected to cause the failure of the life support equipment or to significantly affect its safety
or effectiveness is not recommended. Do not use this equipment in the presence of a flammable
anesthetic mixture with air, oxygen or nitrous oxide.
• The UPS system contains its own energy source (battery). The output terminals may be live even
when the UPS is not connected to an AC supply.
1.4 Battery Warnings
UPS Rating Built-in Batteries Battery Qty. Battery Type Battery Voltage
1kVA
Yes
29 Ah Sealed
Lead-Acid Battery
24Vdc
2kVA 4 48Vdc
3kVA 6 72Vdc
• The UPS does not require routine maintenance. Do not open the UPS for any reason. There are
no user-serviceable parts inside.
• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe
proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS or batteries.
Do not short or bridge the battery terminals with any object. Disconnect and turn off the UPS
before performing battery replacement. Use tools with insulated handles. Battery replacement
should be performed only by authorized service personnel using the same number and type of
batteries (Sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for disposal
requirements or visit http://www.tripplite.com/support/recycling-program for recycling information.
Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges (R.B.C.).Visit
Tripp Lite on the Web at http://www.tripplite.com/products/battery-finder/ to locate the specific
replacement battery for your UPS.
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1. Important Safety Warnings
• Connect only Tripp Lite battery modules to the UPS system’s external battery hardware terminals.
• Do not operate the UPS without batteries.
• Fuses should be replaced only by factory authorized personnel. Blown fuses should be replaced
only with fuses of the same number and type.
• Potentially lethal voltages exist within this unit as long as the battery supply is connected. Service
and repair should be done only by trained personnel. During any service work, the UPS should be
turned off or put into manual bypass and fuses removed from all connected battery modules.
• Do not connect or disconnect the battery modules while the UPS is operating from the battery
supply or when the unit is not in bypass mode.
1.5 Standard Compliance
• CE
• EN 62040-1
• EN 62040-2 Category C2
1.6 Storage
Prior to installation
If the UPS needs to be stored prior to installation, it should be placed in a dry area. The allowable
storage temperature is between -15°C and 50°C.
After usage
Press the OFF button, make sure the UPS is shutdown, disconnect the UPS from the utility power,
remove all equipment from the UPS, and store the UPS in a dry and well-ventilated area at a
temperature between -15°C and 50°C. Idle batteries must be recharged fully approximately every
three months if the UPS needs to be stored for an extended period of time. The charging time must
not be less than 24 hours each time.
Note: After storage and before start-up of the UPS, allow the UPS to adjust to room temperature (20° to 25°C) for
at least one hour to avoid moisture condensation inside the UPS.
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2. Introduction
2.1 General Overview
Tripp Lite’s SUINT-Series UPS is a VFI (voltage and frequency independent) true online double
conversion UPS, providing reliable and consistent sine-wave quality power to your electronic
equipment. Designed to the highest quality with modern IGBT technology, the Tripp Lite SUINT-
Series of UPS systems delivers a secure, reliable and uninterrupted supply of clean power to your
critical loads.
Developed with a variety of ratings and a compact footprint, the SUINT-Series delivers a high output
power factor and high operating efficiency, providing more actual power to the attached load.
2.2 Exterior & Dimensions
225mm
320mm
145mm
325mm
390mm
190mm
Figure 2-1: SUINT1000XLCD Exterior and Dimensions Figure 2-2: SUINT2000XLCD / SUINT3000XLCD
Exterior and Dimensions
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2. Introduction
2.3 Package Contents
SUINT1000XLCD SUINT2000XLCD /
SUINT3000XLCD
Item SUINT1000XLCD SUINT2000XLCD / SUINT3000XLCD
UPS System 1 Pc. 1 Pc.
Owner's Manual 1 Pc. 1 Pc.
IEC to IEC Jumpers 2 Pc. 3 Pc.
USB Cable 1 Pc. 1 Pc.
RS232 Cable 1 Pc. 1 Pc.
Note:
1. Inspect the UPS system for damage after unpacking it. If there is any damage or anything is missing,
immediately contact Tripp Lite Tech Support.
2. If the UPS needs to be returned, carefully repack the UPS and all of the accessories using the original packing
material that came with the unit. It is recommended to retain all original packing materials.
Model-Specific Accessories (Optional)*
Model SUINT1000XLCD SUINT2000XLCD SUINT3000XLCD
External Battery Pack (LIMIT 1) BP24V15RT2U or
BP24V28-2U
BP48V24-2U or
BP24V27-2US
BP72V15-2U or
BP72V18-2US
External Battery Pack (NO LIMIT) BP24V70RT3U BP48V60RT3U BP72V28RT3U
* Visit the specification page for your UPS system at www.tripplite.com for detailed extended runtime data and
additional accessory options.
EXTERNAL BATTERY CONFIGURATION NOTE
If external battery packs are to be used with this UPS, install them following the mounting/installation
documentation included with each battery pack. External battery pack installation requires the UPS be configured
via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software, downloadable from
http://www.tripplite.com/bpconfig (for all external runtime configurations)
This UPS is factory programmed with discharge curves and charging profiles for two basic external battery pack
configurations accessible using the UPS front panel LCD interface. Additional battery pack options using larger or
multiple external battery packs are also supported, but require configuration using Tripp Lite’s EXTERNAL BATTERY
CONFIGURATION software and a serial port connection to the UPS. See 5.7 External Battery Type Selection
Mode to determine which method applies to your external battery pack configuration.
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3. Operation Panel
3.1 LED Indicators
GREEN LED: Indicates the output status.
1. ON (green): Output available
2. OFF: Output unavailable
RED LED:
1. ON: The UPS detects an internal fault or an environmental fault. Refer to 3.3 LCD
Readout for more information.
2. Flashing: The UPS has the following warning message(s):
a. : There is no battery or battery replacement is needed.
b. : The UPS is overloaded.
3.2 Multi-Function Buttons
ON: The button has four functions. Refer to the following for detailed information:
1. Turn-on:
• In standby mode, press and hold the button for 3 seconds. Release it after one
beep. The UPS will run in on-line mode.
• Cold start: When there is no AC input, press and hold the button for 3 seconds.
Release it after one beep. The UPS will start up in battery mode.
2. Battery Test: A battery test may only be executed in on-line mode.
• From manual battery test, press and hold the button for 3 seconds. Release it after
one beep. The UPS will transfer to battery mode and perform a 10-second battery
test.
If the test result is normal, the LCD will show ‘PAS’ and the UPS will return to on-
line mode.
If the test result is abnormal, the LCD will show ‘bAd’, the LED will flash, the
warning icon and no-battery/ battery replacement icon will illuminate. The
UPS will return to on-line mode.
3.1 LED Indicators
3.3 LCD Readout
(including 3.4 7-Segment Display)
3.2 Multi-function Buttons
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3. Alarm Off: When the alarm is on, press the button for 0.1 second to turn the alarm
off. Note that the alarm will turn on automatically when a new alarm occurs.
Note: The alarm cannot be turned on manually after it has been muted in setup.
4. Confirmation: In setup mode, press the button for 0.1 second to confirm parameter
setup.
OFF: The button has two functions. Refer to the following for detailed information:
1. Turn-off:
• In on-line mode, press and hold the button for 3 seconds. Release it after one
beep. The inverter will be off and the UPS will transfer to standby mode.
The UPS will keep charging the batteries in standby mode even though the button
has been pressed. To fully turn off the UPS, it is advised to unplug the input power
cord.
• In battery mode, press and hold the button for 3 seconds. Release it after one
beep. The UPS will turn off its output.
2. Fault Clear:
When the UPS has a fault condition, press and hold the button for 3 seconds.
Release it after one beep. The UPS will clear the fault condition and return to standby
mode. The LCD will show the relevant error code. For error code information, refer to
3.3 LCD Readout.
SETUP: The button has two functions. Refer to the following for detailed information:
1. Scrolling down:
Press the button for 0.1 second to go to the next display.
2. Entering into the setup mode:
Press the button for 3 seconds and the UPS will enter setup mode. For more
information, refer to 5.6 Setup Mode. Please note that only qualified service
personnel can perform setup actions.
Note: When the backlight of the LCD is off, press any button to wake up the display and enable
each button function.
3.3 LCD
AC Icon: Indicates the input source status.
1. ON: The AC input is within the acceptable input voltage range.
2. Flashing: The AC input is out of the acceptable input voltage range but is still
sufficient to let the unit operate in on-line mode.
3. OFF: The AC input is out of the acceptable input voltage range and is not sufficient to
let the unit operate in on-line mode.
Output Icon: Indicates the output status.
1. ON: Output available.
2. OFF: Output unavailable.
Note: In setup Mode, the LED will be off, but output will still be available.
Battery Power Icon: Indicates the battery power status.
1. ON: On battery.
2. OFF: Output is not supplied by the battery power.
3. Operation Panel
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3. Operation Panel
Standby Mode Graph: Illuminates when the UPS is operating in standby mode.
On-line Mode Graph: Illuminates when the UPS is operating in on-line mode.
Battery Mode Graph: Illuminates when the UPS is operating in battery mode.
Bypass Mode Graph: Illuminates when the UPS is operating in bypass mode.
Alarm Icon: Illuminates when the alarm is disabled.
Warning Icon:
1. ON: The unit is shut down due to an internal or environmental fault. The error code
will appear on the 7-segment display. Refer to the following table for each error code
and refer to 3.4 7-Segment Display for relevant 7-segment display information.
Error Code Meaning
E11 Charger Fault
E13 Temperature Out of Range
E14 +/- DC BUS High/Low
E16 Inverter Fault
E18 DC-DC Fault
E19 Abnormal Output/Inverter Voltage
E21 Output Short Circuit
Sd1 RPO Shutdown
Sd4 Battery Low Shutdown
2. Flashing: When the icon is flashing, it will be accompanied by other icon(s) to show
the corresponding warning message(s).
a. : There is no battery or battery replacement is needed.
b. : The UPS is overloaded.
Load Level Bar Graph: Indicates the load level status.
1. ON: The bar graph illuminates according to the load level *1.
2. Flashing: The bar graph flashes when there is an overload situation.
Battery Level Bar Graph: Indicates the status of battery level.
1. ON: The bar graph illuminates according to the remaining battery capacity *1.
2. Flashing: The bar graph flashes when a low-battery situation occurs.
Note: *1 means that:
<10%: no segment will illuminate.
10-29%: the first segment will illuminate.
30-49%: the first two segments will illuminate.
50-69%: the first three segments will illuminate.
70-89%: the first four segments will illuminate.
90-100%: all segments will illuminate.
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3. Operation Panel
3.4 7-Segment Display
7-Segment Display
Row A
Column B
Note: Read the text shown in Row A together with that in Column B to understand the display meaning.
IN
1. IN & V: When the two illuminate together, it indicates input voltage.
2. IN & Hz: When the two illuminate together, it indicates input frequency.
OUT
1. OUT & V: When the two illuminate together, it indicates output voltage.
2. OUT & Hz: When the two illuminate together, it indicates output frequency.
RUN TIME
RUNTIME & MIN: When the two illuminate together, it indicates the estimated remaining battery
backup time.
SET
When the word ‘SET’ illuminates, it indicates the UPS is in setup mode.
You can adjust the following through the LCD. For setup instructions, refer to the Setup Mode Flow
Chart in Section 5.6.
1. Inverter voltage
2. Inverter frequency
3. Bypass range
4. Economy mode
5. Alarm disable
6. Overload alarm
TEST
1. When the word ‘TEST’ flashes, it means that the UPS is under self test.
2. When the words ‘TEST’ and ‘BATT’ flash together, it indicates the UPS is under battery self test.
BATT
1. BATT & %: When the two illuminate together, it indicates the remaining battery capacity.
2. BATT & V: When the two illuminate together, it indicates battery voltage.
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LOAD
1. LOAD & %: When the two illuminate together, it indicates how much of the UPS system’s total
capacity is being used.
2. LOAD & KVA: When the two illuminate together, it indicates the total load in kVA.
3. LOAD & KW: When the two illuminate together, it indicates the total load in kW.
4. LOAD & % & : When (LOAD), unit (%) and icon flash together, it indicates the UPS has an
overload situation.
V
Indicates voltage.
%
Indicates percentage.
Hz
Indicates frequency.
kVA
Indicates kVA.
kW
Indicates kW.
MIN
Indicates minute.
°C
Indicates the UPS system’s internal temperature.
3.5 Flow Chart of the 7-Segment Display
The following flow chart shows how to go through each display screen. Below, Standby Mode is
used as an example. (Each of the display diagrams shown below is for reference only. Actual display
depends on the UPS operation.)
3. Operation Panel
After this screen appears for approximately 10 seconds, the scrolling function will be active. The
scrolling button is .
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3. Operation Panel
Press the button
for 0.1 second to
view the next display.
Press the button
for 0.1 second to
view the next display.
Press the button for 0.1
second to view the next display.
Press the button for 0.1
second to view the next display.
Press the button for 0.1
second to view the next display.
Press the button for 0.1
second to view the next display.
Press the button for 0.1
second to view the next display.
Press the button for 0.1
second to view the next display.
Press the button for 0.1
second to view the next display.
Press the button for 0.1
second to view the next display.
Press the button
for 0.1 second to view
the next display.
Input Voltage Internal Temperature
Input Frequency Estimated Runtime
Output Voltage Battery Voltage
Output Frequency % Battery Charge
Load Percentage
Load KVA
Load KW
24.0
0.45
0.50
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4. Rear Panel
SUINT1000XLCD SUINT3000XLCDSUINT2000XLCD
1
2
3
4
5
6
1
2
3
4
5
6
7 77
1
2
3
4
5
6
Number Item Function
1Accessory Slot
Install an optional communication card in this slot to
control and monitor the UPS system’s status remotely via a
network. See tripplite.com for current network card options.
2Output Sockets Connect to the loads.
3USB Port, RS-232 Port
Connects to the computer. You can monitor the UPS
system locally via your computer by installing optional free
PowerAlert software (downloadable from
www.tripplite.com/poweralert).
4Fan(s) Cool(s) and ventilate(s) the UPS.
5Input Breaker This is the input power’s protective device and is for safety
protection.
6AC Input Socket Connects the UPS to the mains.
7External Battery
Connector
Extend battery backup runtime with the addition of optional
external battery.
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5. Operation Modes
Note:
1. Refer to 3. Operation Panel for details on using the operation panel and understanding the display meaning.
2. Each of the display diagrams shown in this chapter is for reference only. Actual display depends on the UPS
operation.
5.1 Standby Mode
After the UPS is connected to the AC utility, it will supply power to the UPS and the batteries will be
charged. The default setting of the UPS is ‘STANDBY mode’.
5.2 On-line Mode
In on-line mode, the connected loads are supplied by the inverter, which derives its power from the
utility AC power. The UPS charges the batteries and provides power protection to its connected loads.
5.3 Bypass Mode
In bypass mode, the critical loads are directly supplied by the utility power and the batteries are charged.
5.4 Economy Mode
Economy mode refers to an optional UPS configuration for reduced power consumption and heat output.
A UPS in economy mode reduces power consumption by suspending the double conversion (AC-to-DC /
DC-to-AC) process whenever input power is already of high enough quality to pass through to connected
equipment unchanged. The UPS will automatically switch back to on-line mode if input power quality
deteriorates to ensure connected equipment receives high-quality power under all conditions.
5.5 Battery Mode
When the UPS is operating during a power outage, the batteries’ DC power is inverted to AC and
continues to provide power to the attached load(s) until a graceful shutdown can be completed.
Tripp Lite’s PowerAlert software is downloadable free of charge at www.tripplite.com/poweralert
to monitor remaining battery capacity before and during a power outage. An optional SNMP
card may be used to monitor and control the UPS across a network. Refer to
www.tripplite.com/products/power-management-software-hardware~10 for more details on
Tripp Lite’s SNMP management cards.
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5. Operation Modes
5.6 Setup Mode
Press the scrolling button for more than 3 seconds to enter the setup menu.
Note: only qualified service personnel may perform setup actions. In setup mode, the following items can be adjusted:
1. Inverter voltage
2. Inverter frequency
3. Bypass range
4. Economy mode
5. Alarm disable
6. Overload alarm
For setup procedures, refer to the following:
1. Press the scrolling button for more than 3 seconds to enter into the setup mode.
2. Press the scrolling button for 0.1 second to change the parameter.
3. Press the confirmation button for 0.1 second to confirm your parameter.
4. You can skip to the next setup item by pressing the cancel button for 0.1 second.
5. In setup mode, press the scrolling button for more than 3 seconds. The LCD will go to the
original display.
6. In setup mode, if no button is pressed for more than 2 minutes, the LCD will exit from the setup
mode and return to the original display.
This UPS supports a variety of advanced configuration options that can be accessed via the front
panel LCD screen. Configuration and information items include Inverter Voltage, Inverter Frequency,
Bypass Range, Economy Mode, Alarm Setup and Overload Alarm Setup. Some settings cannot be
changed in certain operation modes. Refer to the table below for details:
Setup Item Standby Mode On-line Mode Bypass Mode Battery Mode
Inverter Voltage Yes No Yes No
Inverter Frequency Yes No Yes No
Bypass Range Yes Yes Yes Yes
Economy Mode Yes Yes Yes Yes
Alarm Disable Yes Yes Yes Yes
Overload Alarm Yes Yes Yes Yes
Note: Only qualified service personnel may perform setup actions.
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Inverter Voltage Setup
OUTPUT VOLTAGE refers to the nominal output voltage of the UPS. This value is most commonly set
to match the prevailing country or region-specific nominal voltage.
Note: Certain voltage settings will cause automatic de-rating. See specifications on unit label for de-rating info.
Inverter Frequency Setup
OUTPUT FREQUENCY refers to the cycles per second (Hz) of UPS output power. To configure your
UPS to convert frequency when in Battery Mode (default 50Hz) from 50-to-60Hz or 60-to-50Hz, set
the OUTPUT FREQUENCY to the desired setting. The frequency will return to the source frequency
when source is applied.
5. Operation Modes
Setup Mode Flow Chart
Original Display
T>3 seconds
T>3 seconds
T>0.1ST=0.1S
T>3 seconds
T>0.1ST=0.1S
T>3 seconds
T>0.1ST=0.1S
T>0.1S
T>3 seconds
T>0.1ST=0.1S
T>0.1S
T>3 seconds
T>0.1ST=0.1S
T>0.1S
Inverter Frequency Setup
Bypass Range Setup
Alarm Setup
T>3 seconds
T>0.1ST=0.1S
T>0.1S
Economy Mode Setup
Overload Alarm Setup
Inverter Voltage Setup
T>0.1S T>0.1S
T>0.1S
T>0.1S
T>0.1S
T>0.1S
T>0.1S
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5. Operation Modes
Bypass Range Setup
BYPASS RANGE: Sets the allowable voltage deviation (in percentage %) from nominal input voltage
that is acceptable for the unit to go to bypass in a fault condition. If the voltage goes outside the
range, the unit will not go to bypass. If the unit is already in bypass, it will turn the output off. The
factory setting of 15% of 230V is compatible with the vast majority of networking equipment.
Bypass Range Table
5% to 15% = -5%, +5% to -15%, +15%
HI 1 = -20% to +15%
HI 2 = -25% to +15%
HI 3 = (120V to 226V)
Economy Mode Setup
ECONOMY MODE is a UPS setting that enables enhanced efficiency and reduced BTU output by
suspending double-conversion circuits whenever input power is already of sufficient quality to run
connected equipment. If enabled, the UPS will run in economy mode when the voltage is within
±10% of nominal. If the voltage goes beyond the ±10% range, the UPS returns to on-line mode.
Note: Economy Mode is off by default.
Alarm Setup
The ALARM screen gives the user the ability to permanently enable or disable the UPS system’s
audible alarm in case of an alarm event. The factory default of ON is ideal for most applications.
Certain applications may require the alarm to be disabled, in which case the OFF option may be
selected.
Overload Alarm Setup
OVERLOAD ALARM refers to the point at which the UPS will sound its overload alarm. The factory
setting of 105% will provide adequate overload warnings for most applications, but alternative
values from 5% to the 105% default (in 5% intervals) are available for custom configurations.
5.7 External Battery Type Selection Mode
EXTERNAL BATTERY TYPE refers to the ability for the UPS to become aware of which external battery
pack is connected to the UPS. Setting the external battery configuration enhances the accuracy of
the MINUTES RUNTIME countdown during power failure conditions. To update the runtime, you must
use Tripp Lite’s EXTERNAL BATTERY CONFIGURATION TOOL software available for download at this
link: http://www.tripplite.com/bpconfig.
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6. Turn-on, Cold Start & Turn-off Procedures
Note: Refer to 3. Operation Panel for details on the operation panel and the display meaning.
6.1 Turn-on Procedures
After the UPS is connected to the AC utility, the AC utility supplies power to the UPS. The UPS is
initially set In Standby Mode. To turn on the UPS, press and hold the button for 3 seconds.
Release it after one beep.
6.2 Cold Start Procedures
Even when there is no utility power, the UPS can be turned on. Press and hold the button for
3 seconds. Release it after one beep and the UPS will start up and run in Battery Mode.
6.3 Turn-off Procedures
1. To turn off the UPS in On-line Mode, press and hold the button for 3 seconds. Release it
after hearing one beep. The inverter will turn off and the UPS will transfer to Standby Mode.
The UPS will keep charging the batteries when the UPS is in Standby Mode even though the
button has been pressed. To fully turn off the UPS, unplug the input power cord.
2. To turn off the UPS in Battery Mode, press and hold the button for 3 seconds. Release it
after hearing one beep. The UPS will turn off its output.
7. Alarm
Battery Mode: The audible alarm beeps once every 2 seconds.
Low Battery: The audible alarm beeps once every 0.5 second.
Bad Battery/Battery Replacement*: The audible alarm beeps once every 2 seconds.
Overload:
1. Overloaded 105-125%: The audible alarm beeps once every 2 seconds.
2. Overloaded 125-150%: The audible alarm beeps once every 0.5 second.
Fault: The audible alarm beeps continuously for 5 seconds if the UPS detects an internal fault.
* After reconnecting or replacing the batteries, it may take a short time for the UPS to switch off the alarm
automatically. If, after a period of time, the audible alarm still exists, the user should manually initiate a battery
test (press and hold the button for 3 seconds and release it after hearing one beep) to clear the alarm.
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8. Optional Accessories
PowerAlert®Software: Automatic shutdown software is available for use with Tripp Lite’s SUINT-
Series UPS systems to allow for graceful and automatic shutdown of the connected loads in the
event of an extended power failure. To download the appropriate PowerAlert software free of charge,
visit www.tripplite.com/poweralert.
Several optional accessories are available for Tripp Lite’s SUINT-Series UPS systems, including
communication and remote monitoring, as well as associated battery cabinets for extended runtime.
Refer to www.tripplite.com for all accessories currently available.
8.1 Additional Power Management Features
Via an optional network management card: Using a Tripp Lite network management card
accessory, this UPS system supports most of the same configuration options available from the front
panel LCD screen, as shown in Section 5, plus a few additional configurations.
These additional configuration items are available via the network management card interface:
BATTERY SAVE option enables automatic UPS power-off in battery mode when there is no
need for continued operation. This option prevents unnecessary battery discharge by shutting
off UPS power once the load level falls below a user-selectable percentage for five continuous
minutes. Settings are available to enable shutdown at load levels between 5% and 95% (in
5% increments). The user may determine the ideal percentage setpoint by monitoring the UPS
LCD load level screen for typical power consumption in both operating and shutdown modes.
For example, if the connected equipment normally consumes 40-100% UPS capacity while
operational, but drops to 3% once shutdown, a BATTERY SAVE percentage setting of 5% would
be ideal. Once connected equipment power consumption falls below the selected percentage
for 10 continuous minutes, the UPS will turn off automatically, preventing unnecessary battery
discharge. The factory default for this option is DISABLED.
BATTERY TEST refers to the ability of the UPS to perform regular self-tests of the battery
system. During BATTERY TEST operation, the UPS will momentarily cycle to Battery Mode
and alert users of potential UPS operational or battery-related fault conditions. The factory
configuration of MONTHLY is ideal for most applications. Options for WEEKLY and DISABLE
settings are also available.
OFF MODE screen allows users to enable the UPS to provide output power when running in
standby mode. The standby mode factory configuration is NO OUTPUT.
Via RS-232 connection: This UPS supports configuration of economy mode, audible alarms
and extended runtime configurations using PowerAlert software and a RS-232 connection to the
UPS. These two parameters offer the same control options available through the front panel LCD
interface. Refer to Section 5 for description and settings options.
Via USB connection: This UPS supports configuration of the alarm using PowerAlert software and
a USB connection to the UPS. Refer to Section 5 for description and settings options for Alarm
Setup.
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9. Troubleshooting
If the UPS displays an error code, refer to the table below to diagnose and solve the problem:
Error codes shown on the 7-segment Display:
Error
Code Meaning Possible Cause Solution
E11 Charger Fault Charger is operating
abnormally or not at all.
Contact Tripp Lite Tech Support.
E13 Temperature
Out of Range
The UPS temperature is out
of range.
1. Check whether the UPS’s
ventilation is normal and
sufficient.
2. Decrease the loads.
3. Check whether the fan(s) run(s)
normally.
E14 +/-DC BUS High/ Low The UPS is operating
abnormally.
Contact Tripp Lite Tech Support.
E16 Inverter Fault The UPS is operating
abnormally.
Contact Tripp Lite Tech Support.
E18 DC-DC Fault The UPS is operating
abnormally.
Contact Tripp Lite Tech Support.
E19 Abnormal Output/
Inverter Voltage
The UPS is operating
abnormally.
Contact Tripp Lite Tech Support.
E21 Output Short Circuit Output has a short-circuit
issue.
1. Check whether the output has a
short-circuit issue.
2. Contact Tripp Lite Tech Support.
Sd1 RPO Shutdown Remote shutdown is
executed.
There is a 5 minute delay before
shutdown is complete. After remote
shutdown events are eliminated,
follow the turn-on procedures to
start the UPS.
Sd4 Battery Low Shutdown The UPS transfers to run
in battery mode due to AC
utility abnormality; however,
the battery power is almost
depleted.
1. Check the main AC source and
the input power cord’s status.
2. Run battery test.
3. Contact Tripp Lite Tech Support.
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