TriTeq FreshIQ 2200 Series User manual

Series 2200
Operating Instructions
Visit the link below or scan the QR code
to watch a detailed installation video:
http://triteqlock.com/2200
Installation Instructions

After the lock, temperature probe, power supply, battery, and wiring are connected per the installation
instructions, the system should be tested as follows to confirm full functionality.
SPECIFICATIONS:
Primary Power: 120 AC -12V DC 500mA UL Certified wall converter
Back Up Power: 9V NiCad rechargeable battery
Test Button: For Health Department to confirm proper locking function
Cooler Protection Temperature: 41F or greater for 30 minutes
Freezer Protection Temperature: 0F or greater for 30 minutes
Refill Cooler Timer Extension: 45 minutes
Refill Freezer Timer Extension: 90 minutes
Primary Power Loss: Automatically locks in 2 minutes, continues monitoring and automatically unlocks if power is restored before a
protection locking event occurs
FUNCTIONAL TESTING AT NORMAL OPERATING TEMPERATURE
To be completed with the unit at normal operating temperature, with the locked plugged in and the
rechargeable battery installed.
Wait for a minimum of 30 minutes for the unit to cool down and to charge the battery before proceeding.
The LED should be solid green before proceeding.
If the doors are locked, use the P1 key fob to unlock it by pointing the key fob at the lock LED and pressing the
center button of the key fob. When the GREEN LED lights, the lock is unlocked and the unit is at normal operating
temperature.
If the LED is flashing RED-GREEN, this indicates that the unit is unlocked and has not reached normal operating
temperature.
Note: If the lock does not function as indicated in the test instructions below, refer to the Troubleshooting Guide.
DOOR BRACKET ENGAGEMENT
Locking the unit:
Close the doors and point the P1 key fob at the lock LED and press
the fob button. Confirm the LED is solid RED and the doors are
locked. If the doors are not locked, the alignment could be faulty.
Refer to the lock installation instructions.
Unlocking the unit:
Point the P1 key fob at the lock LED and press the fob button.
Confirm the LED is solid GREEN and the doors are unlocked.
HEALTH DEPARTMENT TEST PROCEDURE
LED Indicators:
Solid GREEN –unlocked and monitoring for faults
Flashing RED-GREEN –unlocked and waiting for unit to reach temperature
Solid RED –locked intentionally, no faults
Single flashing RED –locked due to an over temperature event
Double flashing RED –power failure
Triple flashing RED –temperature probe failure or test button was pressed

With the doors closed, insert a pencil or a thin non-metallic tool
into the test button hole. Press and hold the test button in for
60 seconds. The doors should be locked and the RED LED
should be triple flashing.
Point the P1 key fob at the lock LED and press the fob button.
Confirm the doors are unlocked and the LED is solid green.
POWER LOSS TEST
Unplug the power supply and/or the unit from the power outlet. Wait approximately 2 minutes, and confirm the doors
are locked and the RED LED is double flashing.
Plug the power supply and the unit back into the power outlet. Confirm that the LED is solid GREEN and the doors
are unlocked.
OPTIONAL - FUNCTIONAL TESTING AT OPERATING TEMPERATURE
In order to conduct this test, it is necessary that the unit is less than 41°F average for a cooler, and less than 0°F for
a freezer and the LED is solid green.
Open the unit doors to evacuate the cold air (with the compressor running or turned off). Confirm the unit locks and
the LED single flashes RED within 15-30 minutes. Close the doors. The test is successful if the doors lock. Use the
P1 key to unlock the lock and confirm the LED is flashing RED-GREEN. Confirm the doors are unlocked. Wait for a
minimum of 30 minutes for the unit to cool down before putting in service.
REFILL INSTRUCTIONS
After refilling the unit, close the doors and use a valid key fob to lock and unlock the unit. This will extend the health
timer an additional 15 minutes for coolers and 60 minutes for freezers.
BATTERY REPLACEMENT
Replace the 9V rechargeable battery every 2 years. When the battery is replaced, it is recommended that the unit is
retested per the above instructions to confirm operation.
DO NOT REPLACE THE BATTERY WITH STANDARD ALKALINE BATTERY!
PROGRAMMING A NEW KEY-FOB
1. Lock the lock using the current key-fob
2. Unlock the lock using the key-fob
3. Press the program button for 5 seconds as shown
4. Point the new keyfob at the LED light and press the center button
5. The LED will flash green when the new keyfob is programmed
6. Test the new key by locking and then unlocking the lock
Certifications: NAMA 2013 “Standard for Sanitary Design and Construction of Food and Beverage Vending Machine”
and US Public Health Service “Food Code 2009” ( See Link: www.triteqlock.com/nama )

Fresh IQ 22xx Troubleshooting Guide
Lock
Condition
LED State
Cooler/Freezer
Condition
Problem
Possible Cause
Action
Locked
Solid GREEN
Warm
Faulty component
Probe or lock failure
Replace probe or lock
Locked
Solid GREEN
Cold
Unit should be unlocked
Lock misaligned or failed
Check alignment of lock or
replace lock
Locked
Solid RED
N/A
Don't know why unit is locked
Unit locked by key-fob
Use P1 key fob to unlock
Locked
Solid RED or
flashing RED
N/A
Key fob does not unlock unit
Incorrect key-fob
Locate correct key fob to
unlock
Locked
Flashing RED
N/A
Fault
Fault detected
Find fault
Locked
Flashing RED
N/A
P1 key used to unlock but within 5
seconds unit re-locks
Temperature Probe or Power
Supply
Replace defective component
Unlocked
Solid GREEN
Warm
Faulty component
Probe or lock failure
Replace probe or lock
Unlocked
Solid GREEN
Cold
None
None
Unlocked
Solid RED
N/A
Unit should be locked
Locked by using the P1 key for
but doors should be locked
Use P1 key fob to unlock,
check alignment o lock or
replace lock
Unlocked
Flashing RED
N/A
Unit should be locked
Fault detected
Find fault, check the alignment
of lock or replace the lock.
Locked
Flashing RED-
GREEN
N/A
Unit should be unlocked
Cooler or freezer is warm
Make sure cooler or freezer is
on and wait for it to cool down,
Check alignment of lock or
replace the lock.
Unlocked
Flashing RED-
GREEN
Warm
None
Cooler or freezer temperature is
above normal
Make sure cooler or freezer is
on and wait for it to cool down
Unlocked
Flashing RED-
GREEN
Cold
Lock not detecting cold
temperature
Lock or temperature probe
problem
Wait 1 hour for cooler or
freezer to cool down below
40F for cooler, 0F for freezer,
if LED still flashes RED-
GREEN replace temperature
probe or lock
N/A
Not Lit
N/A
Lock failure or no power
Power supply, battery, or lock
failure
Replace defective component

Limited Warranty
Triteq warrants to the original purchaser of every new FreshIQ Series product (“Product”), to be free from defects in material or
workmanship, under normal and proper use and maintenance service as specified by Triteq and upon proper installation and
operation in accordance with the instructions supplied with each Product. Triteq’s obligation under this warranty is limited to a
period of twelve (12) months from the date of shipment from Triteq (“Term”). This warranty is not assignable and applies only
in favor of the original purchaser of the Product from Triteq. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THIS
WARRANTY AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
Making a Claim under this Limited Warranty
All claims under this warranty must be submitted directly by the original purchaser of the Product to Triteq during the Term by
delivering the defective Product to Triteq, at the address stated below, shipping charges prepaid, along with proof of purchase,
and a written statement of all pertinent information supporting the existence of an alleged defect.
Triteq’s Obligation under this Limited Warranty
Triteq’s sole obligation under this warranty, and the original purchaser’s sole remedy under this warranty is limited to either
one of the following, as Triteq shall elect in its discretion: (a) repair or replace the defective Product, or (b) refund the purchase
price paid for the defective Product. This warranty neither assumes nor authorizes any person to assume obligations other than
those expressly covered by this warranty.
What is not Covered by this Limited Warranty
The following are not covered by this warranty:
•Shipping and freight charges.
•Failures, defects, or damage to a Product caused by (1) any third party product, service, or system connected or used in
conjunction with the Products; (2) any use that is not designed or intended for the Products; (3) modification,
alteration, abuse, misuse, negligence, or accident; (4) improper installation, maintenance, or operation; (5) transit; (6)
acts of God including, but not limited to, fire, water or storms; or (7) a corrosive atmosphere or contact with corrosive
materials.
•Products sold or used outside the United States.
•Products that have been removed from their original installation location.
TRITEQ IS NOT RESPONSIBLE FOR ECONOMIC LOSS, PROFIT LOSS, OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS, PROPERTY
DAMAGE OR INJURY TO ANY PERSON WHETHER OR NOT ON ACCOUNT OF PRODUCT FAILURE OR OTHERWISE.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND LIABILITIES, EXPRESS OR IMPLIED IN LAW OR IN FACT, INCLUDING
THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH
EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
TriTeq Lock and Security
701 Gullo Ave Phone: [phone]
Elk Grove Village, IL 60007 Email: marketin[email protected]
© Copyright 2014 TriTeq Lock and Security. All rights reserved 22620 –Rev. 7
PATENT CA 2844382, US 9523215. OTHER PATENTS PENDINNG.