Kaba E-Plex 5000 User manual

Operations Manual

2
TABLE OF CONTENTS
Sequence of Operations for Start-Up Programming 4
States of the Lock 4
Factory Mode 4
Access Mode 4
Pushbutton Programming Mode 5
Default Values of the E-Plex™5000 Programmable Parameters 5
Configuring the Lock 6
General Procedure for Pushbutton Programming 6
Reset Procedures 7
Procedure 1 - Program the Access Code Length 7
Procedure 2 - Modify the Master User Access Code 8
Procedure 3 - Set the Date / Time 8-9
Procedure 4 - Program the Lock ID and Unlock Time 9
Procedure 5 -Program the Duration of the 10
Passage Mode Period
Procedure 6 - Program the Lock for Tamper 10-11
Time Parameters
Procedure 7 -Programming the Lock for Keypad 11-12
Buzzer Volume
Users - General Information 12
User Levels 13
User Codes 14
User Access Codes (PINs) - Examples 14
Procedure 1 - Add / Modify a User Access Code 15
Procedure 2 -Add / Modify a Manager Access Code 16
Procedure 3 -Add / Modify Service User Access Code 16-17
Procedure 4 - Delete User Access Codes 17
Procedure 5 - Delete Manager Access Codes 18
Procedure 6 -Delete Service User Access Codes 18
Procedure 7 - Delete All Access Codes Except Master, 19
Manager, and M-Unit
Procedure 8 -Activate User Access Codes 19
Procedure 9 -Activate Manager Access Code 20

3
Procedure 10 - Activate Service User Access Code 20
Procedure 11 - Activate All User Access Codes 21
Procedure 12 - Activate / De-activate Passage Mode 21
Procedure 13 - De-activate User Access Codes 22
Procedure 14 - De-activate Manager Access Codes 22
Procedure 15 - De-activate Service User Access Code 23
Procedure 16 - De-activate all Access Codes except 23
Master, Manager, and M-Unit
Procedure 17 - Activate / De-activate Lockout Mode 24
Procedure 18 - Perform Manual Diagnostics 24-25
Battery Life and Replacement 25
Summary of Pushbutton Programming Commands 26-28
Visual Feedback Message Definitions 29
TABLE OF CONTENTS (continued)
Apublication of Kaba Access Control
2941 Indiana Avenue
Winston-Salem, NC 27105
No part of this book may be reproduced or
transmitted in any form or by any means,
electronic or mechanical, including photocopying,
recording, or by any information storage and
retrieval system, without prior written permission
from the Publisher.
The information contained in this publication
is accurate to the best of Kaba Access
Control’s knowledge.
Specifications are subject to change
without notice.

4
States of the Lock
Factory Mode
The factory mode is one of three primary states of the E-Plex 5000. The
main characteristics of this state are:
• The E-Plex 5000 opens only when the 8-digit master
combination (1-2-3-4-5-6-7-8) is keyed in.
• The visual indication for ‘access granted’ is green LED
flashing once. A high-pitched tone is also generated while
the green LED is on.
• The Master User must change the combination to be able
to exit the factory mode, and switch to the access mode.
Access Mode
This mode refers to a lock that is operational for user access, and not in
factory or Programming Mode.
Pushbutton Programming Mode
The E-Plex 5000 enters the Pushbutton Programming Mode when the
user enters the master combination or one of the manager combinations,
preceded and followed by the character ‘#’ (ex: #12345678#). Once
the E-Plex 5000 is in the Pushbutton Programming Mode, the Master/
Manager can enter one or more command sequences. Each command
sequence ends with a ‘#’ character that acts like an < enter > character.
At the very end of all sequences of programming commands, enter one
more # to remove the lock from the Pushbutton Programming Mode to
return to normal access mode.
Sequence of Operations
for Start-Up Programming
What is the recommended sequence of operations?
With the E-Plex 5000 in the factory mode.
•Program the Access Code Length (default length is four digits).
The access code field length can only be changed when the
lock is not activated (when still in the factory mode).
• Change factory Master to your own Master Code (always
eight digits) to place lock in access mode.

Put lock in Pushbutton Programming Mode.
• Set the Date / Time.
• Program the Lock ID and Unlock time.
• Program the Lock for the Duration of Passage Mode (if desired).
• Program the Lock for Tamper Time Settings.
• Program the Lock for Buzzer Volume.
• Add Access Codes as desired.
Default values of the E-Plex™5000 programmable
parameters
Parameters Factory Default Values
Date (MM/DD/YY) 01/01/00
Time (HH:MM) 00:00
Lock state Unprogrammed
Lock ID 0000
Passage mode open time limit 9 hours
Passage mode Disabled
Lockout mode Disabled
Unlock time 2 seconds
Buzzer volume control Low
Tamper shutdown time 30 seconds
Tamper attempt count 4 attempts
Access code length 4 digits
Master combination 12345678 (8 digits)
Access code None
Code status Activated
M-Unit user’s combination None
M-Unit user’s status Disabled
5

6
Configuring the Lock
General Procedure for Pushbutton Programming
1. The pages that follow provide step-by-step instructions for
programming the E-Plex 5000 lock.
2. The general procedure for all programming functions is as follows:
a. Put the lock in Programming Mode by pressing # Master
Code #
b. Use the Summary of Commands Table in the appendix section
of this guide to enter the three digit command sequence
(Command Type + Function Code), followed by #.
c. Enter the appropriate numbers as required.
d. Press # to end Programming Mode.
e. Once the lock is in programming mode, multiple command
sequences can be entered without having to repeat the
#mastercode#. However, if there is no activity for 15
seconds at the keypad, the lock will automatically exit
from programming mode.
For example
• If the Master or Manager enters his code of 00004992, the
door will open.
•If he enters #00004992#, the lock will enter into the
Programming Mode and wait for the next part of the command.
•If he enters the # sign twice at the end of the code, for
example #00004992##, the lock will go out of Programming
Mode and return to its normal mode.
Note: The # pound sign acts like the Enter key on a keyboard in your
communications with the lock. The # tells the lock that one part of the
entry is finished. The # serves another purpose - to distinguish a
programming type command from a simple Access Code to open the
door. AMaster or Manager User can use the same number to open the
door or to put the lock in Programming Mode, the only difference being
that he uses the # sign in front to signal that he is about to enter a
programming command. For increased security, it is recommended that
the master user code not be used for everyday access. This can be
accomplished by creating an access user code for the master user.

7
Reset Procedures
There are three different “Reset” levels available in the E-Plex 5000.
Code 099# will reset the lock to the factory default settings except
for the access code length (Master, Manager Access User codes
and Time / Date are retained if already programmed)
Code 299# will delete all access and service user codes (Master,
Manager and M-Unit * users are retained)
Hard Reset will return the lock to factory mode including deleting all
codes, putting the lock back to factory default values (4 digit access
code length) and making the master code 1-2-3-4-5-6-7-8. A hard
reset is performed as follows.
Insert key, turn and hold in open position.
Within 5 seconds, press # and then release latch
While red / green light flashes, press 1-2-3-4-5-6-7-8-# on keypad
The lock will reset. Agreen light with corresponding high pitch tone
indicates reset is complete.
Lock is now reset to the factory mode and the Master Code is now
1-2-3-4-5-6-7-8.
*M-Unit is only applicable when using optional E-Plex software.
Procedure 1 - Program the Access Code Length
Setting the length of Access Codes must be the first lock programmable
function you perform, because all your other access codes must have
the same length. If a user enters a code of a different length, the lock
will not accept it. Longer length Access Codes permit a greater number
of code possibilities, and thus higher security. The master code must
always be 8 digits
Required User Level: Master
1. To configure the E-Plex 5000 programmable pushbutton lock,
it must first be placed in Programming Mode.
Important: This is the only programmable function that
can be done during the factory mode using the factory
master code. Except for changing from the factory code to a
new master code.

8
2. Enter the E-Plex 5000 factory Master (Programming) Code
(#12345678#). The lock responds with a flashing green light. If
1-2-3-4-5-6-7-8 does not seem to work, please follow the steps
to perform a hard reset by following the procedure in on page 7.
3. Enter the code 009 #LL #, where LL represents the length
(number of digits in a code). The range is from 04 to 08 digits.
You can leave the factory default Access Code length
(4 digits) if you wish.
4. Example of Complete Entry: 009#04#.
5. Key in another #to indicate the end of programming.
6. From now on, all the Access Codes you create must be the
length specified in this step.
Procedure 2 - Modify the Master User Access Code
Required User Level: Master
1. To change the factory code or current Master Code, follow the
next three steps:
2. Put lock into Pushbutton Programming Mode.
3. Use the command, 000, for Master, then the new Master
Code number.
4. You must use 8 digits between 00000000 and 99999999 as follows:
000#MMMMMMMM#, we’ll use 000#00004992# as an example.
5. Enter the Master Code again 00004992# for confirmation.
6. Example of Complete Entry: 000#00004992#00004992#.
7. Key in another #to indicate the end of programming.
8. After that, you will always use your own Master Code. Please
write the code down and keep in a safe place. The factory
code is no longer valid.
Procedure 3 - Set the Date / Time
You must enter the current date and time in each lock to enable accurate
programming and auditing. Always enter Standard Time; the software
package will make the adjustment for Daylight Savings Time. These
must be regularly updated according to your maintenance schedule.
Enter 001 for date settings and 002 for time settings. Date / time settings
are kept after a battery change unless you remove the batteries for more
than two minutes. In this case, the time is reset to 00:00:00 and the
date to 01/01/00.

9
Required User Level: Master
1. Put lock into pushbutton programming mode.
2. Enter the date as follows: 001#MMDDYY# (Month, Day, Year,
where MM = 01 to 12; DD = 01 to 31; YY = 00 to 99. For
example, Nov. 22, 2003 would be entered as 112203).
3. Enter the date again to confirm MMDDYY#.
Example of Complete Entry: 001#112203#112203#.
4. For the time, enter as follows: 002#HHMM#, where HH = 00 to
23 hours; MM = 00 to 59 minutes. Use military time - for example
eight-thirty in the morning would be 0830, while in the evening it
would be 2030).
5. Enter the code again HHMM#, for example 0830.
6. Example of Complete Entry: 002#0830#0830#.
7. Enter another #to indicate the end of programming.
8. The current date and time are now programmed into the lock.
Procedure 4 - Program the Lock ID and Unlock Time
Assign an ID number to each lock for configuration and auditing purposes.
This is an internal number (default 0000), so it does not have to be the
same as the door number. Unlock time is the length of time the door will
remain unlocked when a correct code is entered before automatically re-
locking itself.
Required User Level: Lock ID: Master, Unlock Time: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. To set up the Lock ID, enter command 003#.
3. Enter NNNN (where NNNN is the lock ID - a number from 0000
to 9999). For example, 1234.
4. Example of Complete Entry: 003#1234#.
5. The lock ID is now in its memory.
6. Enter another #to indicate the end of programming, or remain in
programming mode to continue.
7. To establish Unlock Time, enter the following code: 004#TT#,
where TT is the time in seconds, (TT=02 to 20 seconds, for
example 10 seconds).

10
8. Example of Complete Entry: 004#10#.
9. Enter another #to indicate the end of programming.
10. You have now programmed the lock ID 1234 and, for example,
an Unlock Time of 10 seconds for the door.
Procedure 5 - Program the Duration of the Passage Mode
period
You might want to program locks for public areas, such as cafeterias, to
have free access (Passage Mode) during certain periods of the day, and
revert to required code access outside of these regular hours.
The length of time that the lock remains in Passage Mode is programmable.
The factory default length of time for Passage Mode is 9 hours - you may
leave the default.
Once the lock has been put into Passage Mode, it will automatically
relock after the designated duration.
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter command code 005#.
3. Then TT#, where TT= 01 to 24 hours.
4. ATT entry of 00 means there is no time limit - the door
remains unlocked.
5. Enter 005 #TT#; for example, 005#06# for six hours.
6. Example of Complete Entry: 005#06#.
7. Enter another #to indicate the end of programming.
8. In this example, the lock will remain unlocked for six hours,
starting from the time you put it in Passage Mode.
9. You have now configured the duration of the Passage Mode
period for that lock. This does NOT initiate Passage Mode.
10. The new length of time will take effect the next time you
put a lock into Passage Mode by following the correct
command sequence.

11
Procedure 6 - Program the Lock for Tamper Time
Parameters
You can set a Tamper Time Wrong Tries parameter referring to the
number of times the wrong code can be entered before the lock goes
into Tamper Shutdown Mode.
For example, if you program the lock to accept three wrong tries, the
lock will tolerate three wrong entries, staying locked but providing visual
feedback (see visual message chart in rear section). After that, it will go
into a Tamper Shutdown Mode and remain locked until the end of the
Tamper Shutdown Time period - the length of that period is configured in
Steps 4 - 6 of this procedure.
Required User Level: Master, Manager
1. Set the tamper time for the period of time during which the
keypad will remain inaccessible after the specified number
of wrong Access Codes are entered
2. Put the lock into Pushbutton Programming Mode.
3. Enter the code as follows - 006#TT# (TT is seconds - 00 to
90 seconds).
4. Example of Complete Entry: 006#30#. (for 30 seconds)
5. Enter the code as follows: 007 #TT# (TT is number of wrong
entries - 03 to 09), let’s use 03 for example.
6. Example of Complete Entry: 007#03#.
7. Enter another #to indicate the end of programming.
8. The lock will stay locked after three wrong entries for the length
of time you select in the steps below, even if a valid code
(including the Master or a Manager Code) is entered after
the three wrong codes. Only the mechanical key override
will open the lock during the lockout period.
9. Enter another #to indicate the end of programming.
In this example, the lock will now remain locked for 30 seconds after
three wrong Access Codes have been entered. No codes, even valid
ones, will work in the lock until that time period has elapsed.
Procedure 7 - Programming the Lock for Keypad Buzzer
Volume
You might want to adjust the volume of the Keypad Buzzer depending
on where the lock is located - a noisy or quiet area.

12
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter the code 008#VV# (where VV is a scale of volume from
00 to 03; 00 = off; 01 = Low; 02 = Normal; 03 = High).
3. Example of Complete Entry: 008#02#.
4. Enter another #to indicate the end of programming.
5. The lock will now sound the buzzer at the desired volume
Normal, until you change it.
Users - General Information
1. Master and Manager Codes can do two different things:
• Open the door by entering the Access Code without #signs.
• Put the lock into Pushbutton Programming Mode by entering
#before and after their Access Code.
2. Each user (Manager User, Service User or Access User) occupies
one of the available 100 locations in the user table.
3. By default, user 000 is the Master User.
4. The M-Unit User is outside of the user table (only applicable
with E-Plex 5000 PC software use).
5. Users have a 15-second period to enter the entire key sequence,
and 5 seconds between pressing each pushbutton number. If
they pause longer than 5 seconds between each pushbutton
pressed, or exceed the 15-second period to enter the total
sequence, the lock:
• aborts the current programming sequence
• automatically exits the programming state
• sends the user a ‘Keypad Timeout’ feedback message
Note: Correct errors during a command sequence. If an invalid
entry occurs, recover from the mistake by entering the (*) key, which will
clear all entries made from the beginning of the current command
sequence, and will reset the 15-second time limit for entering the code.
In this case, you still have 15 seconds from the first number entered to
enter the whole code.

13
User Levels
Five different classifications of users can perform various operations at
the lock.
Master User - The Master User is the top-level manager who performs
the initial lock setup activities and can program all lock functions. There
is a maximum of one Master User per lock.
Manager - A Manager can program all lock functions except:
• defining the Access User Code length
• modifying the lock ID
• modifying master user Access Code
• changing date and time
• resetting to default value
• activating lockout mode
• adding / deleting / enabling / disabling a Manager User. The
number of Managers is limited only by available user table
space (99 maximum because one (000) is reserved for the
Master Code).
Access User - An Access User has the ability to open the lock. The
number of Access Users is limited only by available user table space (99
maximum because one (000) is reserved for the Master Code).
Service User - A user with an Access Code valid for a configurable period
of time. This period of time starts on the first use of the code. Each Service
User combination is automatically deleted after its period of time expires.
The number of service users is limited only by available user table space
(99 maximum because one (000) is reserved for the Master Code).
M-Unit User - The M-Unit User (Maintenance User) is only applicable
when used with a handheld PDA and the E-Plex 5000 software, sold
separately. Please refer to the PC Software documentation for
M-Unit operation.
Note: The total number of codes enrolled into the lock at any given
time cannot exceed 100 (plus M-Unit User if applicable), regardless of
code classification.

14
User Codes
Each time you add a user to give access to a door, you must program the
door with an Access Code for them. This User Access Code can also be
referred to as a PIN (Personal Identification Number). If you modify the
Access Code for an existing user, the procedure is the same.
User Codes must not have the exact same numbers in the same
position as the Master Code.
The Master Code 00004992 is used as an example in the table below.
User Access Codes (PINs) - Examples
Master Code User Code Length Sample User Codes
Acceptable Unacceptable
00004992 4 digits 1000
0005
1206
0001
00004992 5 digits 32000
00006
00100
00044
00004992 6 digits 001041
000046
400492
000048
00004992 7 digits 0005521
2000499
9900872
1000892
00004992 8 digits 80009765
12006654
00004993
40004992
0000
00004
000049
0000499
00004992

15
Procedure 1 Add / Modify a User Access Code
• When users no longer need access to the lock, delete the
User Code. This permits you to use the number for a new user.
• If you only de-activate the old code, you cannot add a user
with the same number. De-activate should only be used when
the User is, for example, on vacation, and his number will be
re-activated when he returns.
• A User ID location is a 3-digit number assigned by the Master
or Manager. You should have the list of User ID locations
with you when programming locks. You should always
maintain an accurate and correct list of User ID locations and
users assigned to those ID locations.
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter command 100# to add / modify a User Access Code.
3. Enter the ID location followed by # - NNN#, we use 023# for
example (Range = 000 to 099). The chart on page 30 may
be helpful.
4. Enter UUUUUUUU#, representing a User Access Code of
between 4 and 8 numbers, depending on the length of Access
Code that you selected in Procedure 1 on page 7. For example,
if your code length is 8 digits, the number could be 00001024#.
5. Enter the code 00001024# again.
6. Example of Complete Entry: 100#023#00001024#00001024#.
7. Enter another #to indicate the end of programming.
8. In this example, the User Access Code 00001024 will now work
in that door with all the access privileges assigned to that
regular User.

Kaba Access Control warrants the E-Plex 5000 to be
free from defects in material and workmanship under
normal use and service for a period of three (3) years
from initial installation date. Kaba Access Control will
repair or replace, at our discretion, E-Plex 5000 Locks found by Kaba
Access Control analysis to be defective during this period. Our only
liability, whether in tort or in contract, under this warranty is to repair or
replace products that are returned to Kaba Access Control within the
three (3) year warranty period.
This warranty is in lieu of and not in addition to any other warranty or
condition, express or implied, including without limitation merchantability,
fitness for purpose or absence of latent defects.
ATTENTION: This warranty does not cover problems arising out of
improper installation, neglect or misuse. All warranties implied or written
will be null and void if the lock is not installed properly and / or if any
supplied component part is substituted with a foreign part. If the lock is
used with a wall bumper, the warranty is null and void. If a doorstop is
required, we recommend the use of a floor secured stop.
The environment and conditions of use determine the life of finishes
on Kaba Access Control products. Finishes on Kaba Access Control
products are subject to change due to wear and environmental
corrosion. Kaba Access Control cannot be held responsible for the
deterioration of finishes.
Authorization to Return Goods
Returned merchandise will not be accepted without prior approval.
Approvals and Returned Goods Authorization Numbers (RGA Numbers)
for the E-Plex 5000 are available through our Customer Service depart-
ment in Winston-Salem, NC [phone]. The serial number of a
lock is required to obtain this RGA Number. The issuance of an RGA
does not imply that a credit or replacement will be issued.
The RGA number must be included on the address label when material
is returned to the factory. All component parts including latches and
strikes (even if not inoperative) must be included in the package with
return. All merchandise must be returned prepaid and properly packaged
to the address indicated.
E-PLEX™ 5000 LIMITED WARRANTY

KABA ACCESS CONTROL 2941 INDIANA AVENUE WINSTON-SALEM, NC 27199-3770
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NECESSARY
IF MAILED
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UNITED STATES
BUSINESS REPLY MAIL
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Notes

16
Procedure 2 - Add / Modify a Manager Access Code
Each time you add a Manager access to a door, you must program the
door with a Manager Access Code. If you change the Access Code for
an existing Manager, the procedure is the same.
Required User Level: Master
1. Put the lock into Pushbutton Programming Mode.
2. Enter command 101# to add / modify a Manager
Access Code.
3. Enter the User ID location (a three-digit number you have on a
list that you should carry with you) followed by #, for example 024#.
4. Enter UUUUUUUU#, representing a User Access Code of
between 4 and 8 numbers, depending on the length of Access
Code that you selected in Procedure 1 on page 7. For example,
if your code length is 8 digits, it could be 00001224#.
5. Enter the code 00001224# again.
6. Example of Complete Entry: 101#024#00001224#00001224#.
7. Enter another #to indicate the end of programming.
8. The Manager Access Code 00001224 will now work in that door
with all the access privileges assigned to a Manager User.
9. Manager Users can open the door by just entering the Access
Code without the #signs, or put the lock into Pushbutton
Programming Mode by entering #before and after their
Access Code.
Procedure 3 - Add / Modify Service User Access Code
AService User is any person who needs access to the lock for a limited
time period in order to perform a service, such as painting or repairs in
the room or area. AService User Access Code allows the service person
to enter, exit and re-enter using that code for a certain number of hours.
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter Command 102# to add / modify a Service User Access Code.
3. Enter the Service User ID location (a three-digit number you
have on a list that you should carry with you) followed by #, for
example 025#.