TRU-BLU K9000 2.0 User manual

K9000 2.0
Operators Manual
© Copyright 2016, Tru Blu Dog Wash, All rights reserved. K9000 2.0®is a registered
trademark of Tru Blu Dog Wash.

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© Tru Blu Dog Wash 2018
© Copyright 2016, Tru Blu Dog Wash, All rights reserved. K9000 2.0®is a registered
trademark of Tru Blu Dog Wash.
All requests and enquiries regarding the use of, and availability of this manual are to be
directed to:
Tru Blu Dog Wash
Factory No. 1
34 Caramut Road
Warrnambool
Victoria 3280
Australia
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.trubludogwash.com.au
www.findadogwash.com

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Explanation of symbols used in this manual
Warning
Tip
Important - Take note
European Conformity
Regulatory Compliance Mark
Date
Summary of Changes
Sections Changed/Added
Author/s
Version
27/10/2017
New Manual
Phil Worrell
1.0
11/12/2018
K9000 ECU Upgrade
All parts Section 10
Phil Worrell
2.0
13/12/2018
New EJ Exploded view diagram
4.1.4
Phil Worrell
08/04/2019
New videos added
13.2
Phil Worrell
Version
2.0
Status
Published
Date
21/05/2019
Author/s
Phil Worrell
Build Approver
Darryn Polack
Sales Approver
Sarah Clausen

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Table of Contents
1K9000 2.0 Inspection and Acceptance on Delivery:........................................................ 3
1.1 K9000 2.0 System Specifications............................................................................ 4
2Installation:..................................................................................................................... 5
2.1 Levelling and Positioning the K9000 2.0.................................................................. 5
2.2 Connecting the Water Supply and Waste connection to the K9000 2.0................... 6
2.2.1 Connecting the Water Supply........................................................................... 6
2.2.2 Hot Water......................................................................................................... 7
2.2.3 On Board Hot Water Storage Unit - Breaker..................................................... 8
2.2.4 Connecting the Waste...................................................................................... 9
2.3 Connecting the Power –For Your Electrician.........................................................10
2.4 Completing the Installation.....................................................................................11
3Commissioning the Unit.................................................................................................11
4Main Board Components...............................................................................................12
4.1 K9000 2.0 Main Board with Iwaki EJ Series Pumps ...............................................12
4.1.1 Control Module................................................................................................13
4.1.2 Product Dosing Pump Factory Settings (Iwaki EJ Series Pumps) ...................14
4.1.3 Bleeding Product Dosing Pumps (Iwaki - EJ Series Pumps) ...........................15
4.1.4 Iwaki Dosing Pump –EJ Series Exploded View..............................................16
4.2 Approved Products.................................................................................................17
5Cash Box Components .................................................................................................18
5.1 Top Section of Cash Box........................................................................................18
5.2 Bottom Section of Cash Box...................................................................................19
5.3 Coin Acceptor –coin activation..............................................................................20
5.4 Coin Acceptor –Removal.......................................................................................22
5.5 Coin Acceptor Cleaning..........................................................................................23
6Note Acceptor (Mei) ......................................................................................................24
6.1 Note Acceptor Fault Codes ....................................................................................24
6.2 Note Acceptor Removal .........................................................................................25
6.3 Note Acceptor Cleaning .........................................................................................26
7Temperature Valve........................................................................................................27
7.1 Temperature Adjustment........................................................................................27
8Dryer.............................................................................................................................28
8.1 By-Pass Dryer - Operation (Summer/Winter)..........................................................28
8.2 Heated Dryer - Operation (Heat Settings)...............................................................29
8.3 Dryer Hose Connection..........................................................................................30
9Override Key (Wash down Key) ....................................................................................31
10 Dog Wash K9000ECU Board Operating & Service Menu Programming Instructions .32

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10.1 Service Menus .......................................................................................................32
10.1.1 Service Menu 1: PROGRAM MODE ...............................................................33
10.1.2 Service Menu 2: TEST....................................................................................34
10.1.3 Service Menu 3: AUDIT...................................................................................35
10.1.4 Service Menu 4: INFO.....................................................................................35
10.1.5 Service Menu 5: IMPORT ...............................................................................35
10.1.6 Service Menu 6: EXPORT...............................................................................35
11 Floor Lifting Tool........................................................................................................36
12 Operator Maintenance...............................................................................................37
12.1 Maintenance Schedule...........................................................................................37
12.2 External Maintenance Items...................................................................................40
12.3 Dryer Maintenance.................................................................................................41
12.4 Cleaning.................................................................................................................42
13 General Information...................................................................................................45
13.1 Canine parvovirus..................................................................................................45
13.2 Instruction “How to Videos” ....................................................................................45
14 MSDS Attachments ...................................................................................................46
14.1 Material Safety Data Sheet (MSDS) Fido’s Everyday Shampoo.............................46
14.2 Material Safety Data Sheet (MSDS) Fido’s Crème Conditioner ..............................46
14.3 Material Safety Data Sheet (MSDS) Fido’s Fre-Itch Rinse Concentrate .................46
14.4 Material Safety Data Sheet (MSDS) Fido’s Hydrobath Flush..................................46
15 Maintenance Record..................................................................................................47

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1 K9000 2.0 Inspection and Acceptance on Delivery:
Inspect the K9000 2.0 on arrival and prior to unwrapping to ensure there is no travel damage.
If there is any damage, please contact Tru Blu Dog Wash before accepting delivery.
Caution should be taken when the K9000 2.0 has been delivered and is being unloaded. The
K9000 2.0 weighs approx. 275kg. Ensure a qualified operator of the unloading equipment is
used to lift or move the K9000 2.0 Dog Wash.
The K9000 2.0 (Within Australia) is first bubble wrapped and then wrapped in black plastic
cargo wrap. It is secured to the pallet with a tie down strap over the cabinet and 6 screws.
Position the K9000 2.0 while on the pallet near its final location. Take caution removing the
plastic and bubble wrap avoid using a knife as it may scratch the stainless steel or decals.
With a screw gun remove the screws from the feet and the tie down strap.
A second inspection should be undertaken to ensure no damage has occurred during travel.
It is recommended that the front kicker plate be removed prior to installation and
handling as this will allow safer lifting and the required access during installation. Care
should be taken not to damage the plumbing fittings during lifting and positioning of the unit.
It is also recommended that the white film protecting the unit is not removed until after install
as this will help prevent any installation damage.
A 4mm allen key is used
to remove the kicker
plate.
The kicker plate allen
key bolt positions (2 at
each end)

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1.1 K9000 2.0 System Specifications
SYSTEM WITHOUT ON BOARD HOT WATER UNIT
Power
240V
15 AMP (with heated dryer)
Power
240V
10 AMP (without heated dryer)
WATER Inlet Pressure (Min)
40psi / 275kpa
Hot
½” Ball valve
Cold
½” Ball valve
WATER Inlet Pressure (Max)
72psi / 500kpa
Hot
½” Ball valve
Cold
½” Ball valve
COLD WATER Inlet temperature
Minimum
5 Degrees Celsius
Maximum
30 Degrees Celsius
HOT WATER Inlet temperature
Minimum
55 Degrees Celsius
Maximum
65 Degrees Celsius
Factory Set water temperature
35 Degrees Celsius at wash gun
WATER Maximum Operating Pressure
50psi / 350kpa
Factory set via water regulator
FILTRATION
Primary
Stainless steel mesh filter
Secondary
Vinidex DBA Lic. No. WMKA20071
Back Flow Prevention Device
Connections to be protected by a “high hazard” backflow prevention device. i.e.
“RPZ” or Registered “Air-GAP” Recommended Watts 009M3-AUS RP 15 or
20mm AS2845.1 Lic WMKA1335
WASTE
50mm DIA Outlet as well as, a minor trade waste application to be made to the
local water regulator (Contact your local water authority trade waste division)
SYSTEM WITH ON BOARD HOT WATER UNIT
Power Hot Water Tank
240V
32 AMP (with hot water storage tank)
Power Instant Hot Water
240V
40 AMP (with instant electric hot water
service)
WATER Inlet Pressure (Min)
40psi / 275kpa
Cold
½” Ball valve
WATER Inlet Pressure (Max)
72psi / 500kpa
Cold
½” Ball valve
COLD WATER Inlet temperature
Minimum
5 Degrees Celsius
Maximum
30 Degrees Celsius
Factory Set water temperature
35 Degrees Celsius at wash gun
WATER Maximum Operating Pressure
50psi / 350kpa
Factory set via water regulator
FILTRATION
Primary
Stainless steel mesh filter
Secondary
Vinidex DBA Lic. No. WMKA20071
Back Flow Prevention Device
Connections to be protected by a “high hazard” backflow prevention device. i.e.
“RPZ” or Registered “Air-GAP” Recommended Watts 009M3-AUS RP 15 or
20mm AS2845.1 Lic WMKA1335
WASTE
50mm DIA Outlet as well as, a minor trade waste application to be made to the
local water regulator (Contact your local water authority trade waste division)
Tundish
Required for hot water relief pipe
DIMENSIONS / WEIGHT
Dimensions
Length 2150mm / Height 1850mm / Depth 600mm
Weight
K9000 2.0 - 285kg
K9L & Groom Easy - 225kg
APPROVALS
Risk assessment performed by IAPMO (NATA accredited laboratory)
CE conformity with the following European Union Directives: EMC Directive 2004/108/EC & Low Voltage Directive
2006/95/EC
IEC 61000-6-3:2006 Electromagnetic compatibility (EMC) –Part 6.3: Generic standards –Emission standard for residential,
commercial and light-industrial environments
AS/NZS 60335.2.75:2005 + Admt 2009 in relation to vending machines AS 60204.1:2005 ‘Safety of machinery – Electrical
equipment of machines, General Requirements’
IEC 61000-6-1: 2005 Electromagnetic compatibility (EMC) Generic standards. Immunity for residential, commercial and light-
industrial environments.
ATS 5200.101:2005 –Strength of Assembly

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2 Installation:
The K9000 2.0 Dog Wash can be installed either indoor or outdoor.
2.1 Levelling and Positioning the K9000 2.0
The K9000 2.0 needs to be placed in a level horizontal position to operate correctly.
There are 4 adjustable feet and 2 mounting feet, place a level along the back of the K9000
2.0 and adjust the feet according to get the K9000 2.0 Level, place the level along the top of
the cabinet running back to front to make sure it is not tilting forward or backwards.
Verify all door margins and open and close each door to ensure they open and close freely
ENSURE all doors open and close freely before securing the K9000 2.0!
Once the K9000 2.0 is level, use the supplied spacer washes and anchor screws to secure
the K9000 2.0 to the ground.

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2.2 Connecting the Water Supply and Waste connection to the K9000 2.0.
Before connecting the K9000 2.0L to water and waste ensure local regulations are
considered. Some sites may require an additional back flow prevention device. Local
regulations may also require sites to use copper pipes for waste.
2.2.1 Connecting the Water Supply
Flush the pipes prior to connecting to the K9000 2.0. Maximum allowable water pressure is
0.5Mpa. (72 psi / 500Kpa).
The picture at left shows the hot and cold-water entry points for a K9000 2.0 without an on-
board hot water unit. While the picture on the right shows the water entry point for a K9000
2.0 with an on-board hot water unit.
Once connected the regulator can be adjusted to ensure the K9000 2.0 has water pressure
of between 20 & 30 psi when the pressure gun is in use and between 40 & 50 psi when
pressure gun is not being utilised.
To verify the pressure when the gun is not being utilised you need to view the gauge at the
moment the pressure gun is turned off as it will give a true indication of the psi prior to
resetting to the hold psi of approximately 40psi.
•The psi verification can be done with the override key and a wash setting of stop or
with money/token and the rinse setting selected.
If adjustment required, you will need adjust the regulator. The regulator is adjusted using a
screw driver, where pressure needs to be increased turn the screw anticlockwise and to
decrease pressure turn in a clockwise direction.
Cold water
connection
Cold water
connection
Hot water system
on board
Hot water
connection
Site Supplied
Hot Water

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2.2.2 Hot Water
Hot water can be sourced from the site or the dog wash can include an on-board hot water
service. The on-board hot water service can be either an instantaneous or 50 litre storage
unit.
2.2.2.1 Site Supplied Hot Water
Shown below is a K9000 2.0 that was installed at a site that supplied HOT water, and as
such the unit did not require to have an on-board hot water service.
*Please consult with Tru Blu Dog Wash to ensure your existing hot water supply is adequate.
2.2.2.2 On Board Instantaneous Hot Water Unit
The picture below is the actual Stiebel Eltron DHCE 8/60 hot water unit which is fitted inside
the dog wash cabinet.
Hot Water
Cold Water
Hot Water
Temperature
Knob
Water
Pressure
Regulator
Indicator
Light
Approximately
150 to 200mm
above ground
level –needs
to fit below
bottom of dog
wash

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The DHCE 8/60 fully electronic instantaneous water heater heats the water while it is flowing
through the unit. The indicator light will show when the heater is operation.
The heating level is set at Tru Blu to a level of 3, do not adjust the temperature level on
the instantaneous water heater. To adjust the water temperature, use the tempering
valve, refer to section 7.1 Temperature Valve Adjustment.
2.2.2.2.1 Initial Start Up of the Stiebel Eltron DHCE 8/60 AU Hot Water Unit
The initial start-up of the Stiebel Eltron should be conducted by an electrician referencing the
Stiebel AU Operation and Installation guide.
2.2.3 On Board Hot Water Storage Unit - Breaker
After the water is connected the hot water tap is to be turned on and the hot water system
filled and bled.
Once the hot water system is filled the hot water circuit breaker located in the control
box is to be turned on. The power must be isolated prior to removing the cover from
the Control Module refer to section 4 Main Board Components.
Hot water tap to be
turned on
Bleeding the hot water
system by pulling the
pressure valve until
water runs. (Top valve
only)

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2.2.4 Connecting the Waste
Connect the 50mm waste using the P-trap (supplied in the install kit)
The copper waste pipe connected to the hot water unit relief valves needs to be run into a
waste point or tundish (not supplied). The same waste point as the P-trap can be utilised.
Before connecting to the waste point or tundish ensure local regulations are
considered as some sites may require copper pipe.
If unsure with any of the above steps please phone [phone] for assistance.
Waste plumbed
directly into ground
Waste
plumbed
away to
waste point
Waste
point

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2.3 Connecting the Power –For Your Electrician
For CE countries there will be an isolator switch supplied with the K9000 2.0, it needs to be
mounted within 1.7m from the cabinet at a height between 600mm and 1900mm from the
ground. The photo below is an example. The K9000 2.0 needs to be hardwired to the switch
board on its own circuit the size of the circuit depends on the specification of the K9000 2.0
Refer to the rating plate located inside the cabinet to see your max load. This circuit needs to
have a standard circuit breaker on the switch board as the K9000 2.0 is protected with an
RCD.

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2.4 Completing the Installation
Now that the K9000 2.0 has been installed you can now refit the front kicker plate removed
earlier to allow the installation to proceed and peel the protective white film from the unit.
You are now ready to commission the K9000 2.0.
Please ensure that the hot water breaker has been turned on refer section 2.2.2.
3 Commissioning the Unit
The K9000 2.0 is delivered with sufficient product for approximately 100 washes and it is
recommended that commissioning the unit occurs after installation.
Commissioning the unit requires the following tests to be undertaken;
•Override key wash (refer section 9)
•Insert Coins
•Insert Notes (if applicable)
During the tests check the following;
•water pressure gauge: when pressure gun is being utilised the pressure range should
be between 20 & 30 psi and when gun is off the psi should be in the range 40 to 50
psi. Refer section 2.2.1 re regulation of water pressure.
•water temperature, should be cool at a 40cm distance from the wash gun, refer
section 7.1 for water temperature adjustment.

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4 Main Board Components
4.1 K9000 2.0 Main Board with Iwaki EJ Series Pumps
Control Module
Product Dosing
Pumps (Iwaki) EJ
Series x 4
Product
Injectors x 4
Tempering Valve
Rinse Solenoid
Pressure Gauge
Flow
Switch
Build Plate

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4.1.1 Control Module
The Control Module contains the fuses, transformer, relays etc.
The cover from the Control Module should never be removed unless the power is
disconnected.
The below picture has the main components of the Control Module labelled. It should be
noted that there is a red LED light on each of the 3 fuses and if this is lit then the fuse has
blown. To identify this, you will need to turn the power back on, but do not perform any
maintenance with the power on, turn the power off once you have confirmed if a fuse has
blown.
Control Fuse
3A
R
Dryer
Heater
Fuse
R
Light Fuse
6A
R
Transformer
For LED
Lighting
Dryer
relays as
labelled
Pump &
Light relays
as labelled
Transformer
Spare 3A
Fuses

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4.1.2 Product Dosing Pump Factory Settings (Iwaki EJ Series Pumps)
Settings are guidelines/recommendations for Fido’s products:
•Shampoo: 200 SPM*
•Condition rinse: 180 SPM*
•Flea & Tick rinse: 80 SPM*
•Tub disinfectant: 120 SPM*
•Flea shampoo (export only): 180 SPM*
*Note: Strokes Per Minute
To adjust settings, depress the up arrow* to the recommended SPM rate, as detailed above.
Should you be using another approved product please contact Tru Blu on 03 5562 9088 for
settings.
*Note: The pump must be in operation when making an adjustment. The arrow will only increase the
SPM, so to reduce the rate you must fully increase the rate to 360, release the Stroke Rate button and
repress it. This will reset the SPM to 1, you can then increase to the required SPM rate. Once the
required rate is reached press the start/stop button twice to save the required rate.
‘Stroke Rate’
Button
‘Start / Stop’
Button

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4.1.3 Bleeding Product Dosing Pumps (Iwaki - EJ Series Pumps)
The need to bleed product dosing pump will arise when products have run out or in some
case when products have been replaced and air has become trapped in the tube.
Bleeding procedure:
1. Select the product you wish to bleed by pushing the number associated with the
product on the key pad e.g. 1 for shampoo, 2 for rinse etc
2. Release bleeder valve (item A below) by turning anti-clockwise as shown below; 3
turns maximum.
3. Once product reaches the clear waste tube (item B below) re-tighten the bleeder
valve by turning clock-wise;
4. After process is complete visually inspect the suction line for air pockets, if air pockets
are present repeat the process.
NOTE: After pump has been bled, there will be a distinctive change in the sound of the pump
(pump will sound quieter).
If there are problems bleeding heavier concentrates rattle the suction line (item C
below), and/or squeeze it to assist with shifting the product up into the pump head.
A
B
C

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4.1.4 Iwaki Dosing Pump –EJ Series Exploded View
The pump in the diagram below is completely dismantled. Do not dismantle the pump
beyond the extent shown in this instruction manual.

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4.2 Approved Products
The Australian Pesticides and Veterinary Medicines Authority (APVMA) contact details
are:
Office: 18 Wormald Street, Symonston, ACT, 2609, Australia
Office hours: 9.00am - 5.00pm Mon - Fri EST
Mailing address: APVMA, PO Box 6182, Kingston, ACT, 2604, Australia
Email: [email protected]
Phone: [phone]
Web: www.apvma.gov.au
Q: How do I check the current registration status of a chemical product?
A: Your supplier can check the registration status of chemicals, or you can access the
information on the database of all registered agricultural and veterinary products
in Australia from the Public ChemicalRegistration Information System –PUBCRIS,
accessed through the APVMA website.
Q: How do I know if a product has been registered?
A: The APVMA (known before March 2003 as the NRA) allocates a unique
registration number which is printed on the bottom of the product label. The
APVMA uses this approval number to verify the registration status of products. The
words "NRA Approval No." always appears in front of the number. The last four
digits tell you when the product was last assessed by the APVMA. However, some
older chemical products may not have an NRA number. In this case, ask your
supplier to check that the product you want is registered.
Approved Fido’s products
1. K9000 Shampoo (Registration not req’d) 2. Conditioner (Registration not req’d)
FIDOS K9000 Clear Bottled Every Day Shampoo FIDOS K9000 Clear Bottled Crème Conditioner
MSDS (see MSDS attached) MSDS (see MSDS attached)
3. Flea & Tick (APVMA No. 37433) 4. Disinfectant (APVMA No. 57855)
FIDO F Rinse Concentrate Fido Hydro Bath Flush
MSDS (see MSDS attached) MSDS (see MSDS attached)
The use of non-approved products may be harmful to the dog. Damage may also be caused
to the Tru Blu dog wash equipment and possible voiding of the units warranty.
The only products that are approved for use in the Tru Blu K9000 2.0®Dog
Wash are Fido’s products produced in Australia by Mavlab Pty Ltd
(www.mavlab.com.au) and those registered as a “veterinary chemical
product” by the Australian Pesticides and Veterinary Medicines Authority
(APVMA) for use on dogs.