TRU-BLU K9000 Mini User manual

Z:\Build\Pet Stock\Pet Stock Twin Operators Manual Aug 2020 v7.0.docx
Pet Stock Twin Dog Wash
Operators Manual
© Copyright 2016, Tru Blu Dog Wash, All rights reserved. K9000® is a registered trademark
of Tru Blu Dog Wash.

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© Copyright 2016, Tru Blu Dog Wash, All rights reserved. K9000® is a registered trademark
of Tru Blu Dog Wash.
All requests and enquiries regarding the use of, and availability of this manual are to be
directed to:
Tru Blu Dog Wash
Factory No. 1
34 Caramut Road
Warrnambool
Victoria 3280
Australia
Tel: [phone]
Fax: [phone]
Email: [email protected]m.au
Website: www.trubludogwash.com.au
www.findadogwash.com

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Explanation of symbols used in this manual
Warning
Tip
Important - Take note
Regulatory Compliance Mark
Electrical Hazard
Date
Summary of Changes
Sections Changed
/Added
Author/s
Version
05/09/2016 Updated to new format
New MSDS’s
Updated Installation
New Hot Water Unit
Operator Maintenance
New Pumps
Coin & Notes
Previous version of manual had no
sections so all sections updated
Phil Worrell V0.01
16/11/2016/
Updated after review
Published
Phil Worrell
V3.0
18/11/2016 Removed appendices &
Technical Drawings
Published Phil Worrell V4.0
31/01/2017 Update re filter handles
(Change Request 006)
+cleaning stainless steel video
10 & 11.5, 12.2 Phil Worrell V5.0
23/05/2017 LED 6 Values to be set
Included new section Initial
Start Up Stiebel Eltron 2.2.2.1
9
2.2.3.1
Phil Worrell
05/07/2012 LED 6 values 9 Item 4 amended and items 14 &
19 added
Phil Worrell
13/12/2018 New EJ Series pump exploded
view
3.1.2.4 Phil Worrell
08/04/2019
New “How To” videos
12.2
Phil Worrell
V6.0
21/05/2020 New location for Videos
Maintenance flush pumps
New ES Pumps
General Safety
Reinstated MSDS
appendices
11.1
12.2
Section 3 various
12
13
Phil Worrell
05/08/2020 Reviewed to keep at 60 pages
to enable print
Phil Worrell V7.0
Version
7
.0
Status
Published
Date
05/08
/20
20
Author/s
Phil Worrell
Build Approver
Tim Darmanin
Sales Approver
Dale Beaton

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Table of Contents
1 K9000 Twin Dog Wash System Specifications ............................................................... 6
2 Installation ...................................................................................................................... 7
2.1 Assembling, Levelling and Positioning the Dog Wash ............................................. 8
2.1.1 Levelling and Positioning the Dog Wash .......................................................... 8
2.2 Connecting the Water Supply and Waste connection to the Dog Wash. .................10
2.2.1 Connecting the Water Supply ..........................................................................10
2.2.2 Adjusting the Water Pressure ..........................................................................11
2.2.3 Hot Water ........................................................................................................12
2.2.3.1 Site Supplied Hot Water ...........................................................................12
2.2.3.2 On Board Instantaneous Hot Water Unit ..................................................12
2.2.3.2.1 Initial Start Up of the Stiebel Eltron DHB-E 27 AU Hot Water Unit .........13
2.2.4 Connecting the Waste .....................................................................................15
2.2.4.1 Existing Sites ...........................................................................................15
2.2.4.2 New Sites .................................................................................................15
2.2.5 Back Flow Protection Device ...........................................................................16
2.3 Connecting the Power – For Your Electrician .........................................................16
3 Main Board Components ...............................................................................................18
3.1 INDOOR (4 Pump) K9000 Twin Dog Wash ............................................................18
3.1.1 Control Module ................................................................................................18
3.1.2 Indoor Dog Wash Main Board with Iwaki EJ Series Pumps & 2x 1100 Dryers .19
3.1.2.1 Indoor Dog Wash Main Board with Iwaki EJ Series Pumps & 2x 1100
Dryers 19
3.1.2.2 Product Dosing Pump Factory Settings (Iwaki EJ & ES Series Pumps) ...20
3.1.2.2.1 Iwaki EJ Series Pump ...........................................................................20
3.1.2.2.2 Iwaki ES Series Pump ...........................................................................21
3.1.2.3 Bleeding Product Dosing Pumps (Iwaki - EJ & ES Series Pumps) ...........22
3.1.3 Iwaki Dosing Pump Exploded Views ...............................................................23
3.1.3.1 Iwaki Dosing Pump – EJ Series Exploded View .......................................23
3.1.3.2 Iwaki Dosing Pump – ES Series Exploded View.......................................24
3.1.3.3 Standard 2x 1100 Dryer ...........................................................................25
3.1.3.4 Dryer Hose Connection ............................................................................26
3.1.4 Indoor Dog Wash Main Board with Iwaki EB Series Pumps & Bypass Dryers .27
3.1.4.1 Indoor Dog Wash Main Board with Iwaki EB Series Pumps & Bypass
Dryers 27
3.1.4.2 Product Dosing Pump Factory Settings (Iwaki - EB Series Pumps) ..........28
3.1.4.3 Bleeding Product Dosing Pumps (Iwaki - EB Series Pumps) ....................29
3.1.4.4 Iwaki Dosing Pump EB Series– Exploded View .......................................30
3.1.4.5 Bypass Dryers ..........................................................................................31

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3.1.4.5.1 Operation (Summer/Winter) ..................................................................31
3.2 OUTDOOR (8 Pump) K9000 Twin Dog Wash ........................................................32
3.2.1 Outdoor Dog Wash Main Board - Iwaki EJ Series Pumps & 2x 1100 Dryers ...32
3.2.1.1 Outdoor Dog Wash Main Board with Iwaki EJ Series Pumps & 2x 1100
Dryers 32
3.2.1.2 Product Dosing Pump Factory Settings (Iwaki EJ Series Pumps) ............33
3.2.1.3 Bleeding Product Dosing Pumps (Iwaki - EJ Series Pumps) ....................34
3.2.1.4 Iwaki Dosing Pump – EJ Series Exploded View .......................................35
4 Approved Products ........................................................................................................36
5 Water Temperature Valve .............................................................................................37
5.1 K9000 Twin with Site Supplied Hot Water ..............................................................37
5.2 K9000 Twin with On Board Hot Water Unit .............................................................38
6 Cash Box Components .................................................................................................39
6.1 Coin Box with highlighted components ...................................................................39
6.2 Note & Credit Card Acceptors ................................................................................39
6.3 Coin Acceptor – Coin Activation .............................................................................40
6.4 Coin Acceptor – Removal .......................................................................................42
6.5 Coin Acceptor Cleaning ..........................................................................................43
7 Note Acceptor (Mei) ......................................................................................................44
7.1 Note Acceptor Fault Codes ....................................................................................44
7.2 Note Acceptor Removal .........................................................................................45
7.3 Note Acceptor Cleaning .........................................................................................46
8 Override Key (Wash down Key) ....................................................................................47
9 LED 6 Operating and Programming Instructions ...........................................................48
10 Floor Lifting Tool ........................................................................................................50
11 Operator Maintenance ...............................................................................................51
11.1 Maintenance Schedule ...........................................................................................51
11.2 External Maintenance Items ...................................................................................53
11.3 Rotary Dial Maintenance ........................................................................................53
11.4 Dryer Maintenance .................................................................................................54
11.5 Cleaning .................................................................................................................55
12 General Information ...................................................................................................57
12.1 Canine parvovirus ..................................................................................................57
12.2 Instruction “How to Videos” ....................................................................................58
13 MSDS Attachments ...................................................................................................58
13.1 Material Safety Data Sheet (MSDS) Fido’s Everyday Shampoo .............................58
13.2 Material Safety Data Sheet (MSDS) Fido’s Crème Conditioner ..............................58
13.3 Material Safety Data Sheet (MSDS) Fido’s Fre-Itch Rinse Concentrate .................59
13.4 Material Safety Data Sheet (MSDS) Fido’s Hydrobath Flush ..................................59
14 Maintenance Record ..................................................................................................59

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1 K9000 Twin Dog Wash System Specifications
SYSTEM WITHOUT ON BOARD HOT WATER UNIT
Power
240V
2
5 AMP
WATER Inlet Pressure (Min)
40psi / 275kpa
Hot
½
” Ball valve
Cold ½” Ball valve
WATER Inlet Pressure (Max)
72psi / 500kpa
Hot
½
” Ball valve
Cold
½
” Ball valve
COLD WATER Inlet temperature
Minimum
5 Degrees Celsius
Maximum
30 Degrees Celsius
HOT WATER Inlet temperature
Minimum
55 Degrees Celsius
Maximum
6
5 Degrees Celsius
Factory Set water temperature 35 Degrees Celsius at wash gun
WATER Maximum Operating Pressure
50psi / 350kpa
Factory set via water regulator
FILTRATION x2
Primary
Stainless steel mesh filter
Secondary
Vinidex DBA Lic. No. WMKA20071
Back Flow Prevention Device Connections to be protected by a “high hazard” backflow prevention device. i.e.
“RPZ” or Registered “Air-GAP” Recommended Watts 009M3-AUS RP 15 or
20mm AS2845.1 Lic WMKA1335
WASTE x2 50mm DIA Outlets as well as, a minor trade waste application to be made to the
local water regulator (Contact your loca
l water authority trade waste division)
SYSTEM WITH ON BOARD HOT WATER UNIT
Power
Unit
240V
25
AMP
Power Hot Water
Stiebel Eltron DHB
-
E 27 AU
415V 40 AMP
WATER Inlet Pressure (Min)
40psi / 275kpa
Cold ¾” Ball valve
WATER Inlet Pressure (Max)
72
psi /
5
00kpa
Cold ¾” Ball valve
COLD WATER Inlet temperature
Minimum
5 Degrees Celsius
Maximum
30 Degrees Celsius
Factory Set water temperature
35 Degrees Celsius at wash gun
WATER Maximum Operating Pressure
50psi /
350kpa
Factory set via water regulator
FILTRATION x2
Primary
Stainless steel mesh filter
Secondary
Vinidex DBA Lic. No. WMKA20071
Back Flow Prevention Device Connections to be protected by a “high hazard” backflow prevention device. i.e.
“RPZ” or Registered “Air-GAP” Recommended Watts 009M3-AUS RP 15 or
20mm AS2845.1 Lic WMKA1335
WASTE x2 50mm DIA Outlet as well as, a minor trade waste application to be made to the
local water regulator (Contact your local water authority trade waste division)
DIMENSIONS / WEIGHT
Dimensions
Length
3600
mm / Height 1850mm / Depth 600mm
Weight Left Hand Side 260kg – Right Hand Side 90kg (Total weight 350kg)
APPROVALS
Risk assessment performed by IAPMO (NATA accredited laboratory)
IEC 61000-6-3:2006 Electromagnetic compatibility (EMC) – Part 6.3: Generic standards – Emission standard for residential,
commercial and light
-
industrial environments
AS/NZS 60335.2.75:2005 + Admt 2009 in relation to vending machines AS 60204.1:2005 ‘Safety of machinery – Electrical
equipment of machines, General Requirements’
IEC 61000-6-1: 2005 Electromagnetic compatibility (EMC) Generic standards. Immunity for residential, commercial and light-
industrial environments
.
ATS 5200.101:2005
–
Strength of
Assembly
EPA Registered Noise tested rating of 66dba @ 4 meters
USAGES
Water usage: 16 to 20 litres per minute, where both units in operation (40-50 litres per single dog wash)
Average power usage per wash cycle is .76kwh (dependent on hot water source)

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2 Installation
The K9000 Twin Dog Wash (Dog Wash) can be installed either indoor or outdoor.
Caution should be taken when the Dog Wash has been delivered and is
being unloaded. The K9000 Twin Dog Wash is delivered in two parts with a total weight of
approximately 350kg. The larger of the two parts weighs approximately 260kg and
measures 2100mm in length, 1850mm in height & 600mm in depth. The smaller of the two
parts weighs approximately 90kg and measures 1500mm in length, 1850mm in height &
600mm in depth.
Ensure a qualified operator of the unloading equipment is used to lift or move the Dog Wash.
Inspect the Dog Wash when you receive it to ensure there is no damage. If there is any
damage, please contact Tru Blu Dog Wash before accepting it.
Each of the two parts of the Dog Wash (Within Australia) are first bubble wrapped and then
wrapped in black plastic cargo wrap. They are secured to individual pallets with a tie down
strap over the cabinet and 6 screws (4 screws for the smaller part).
Position the Dog Wash while on the pallets near their final location. The larger section of the
Dog Wash goes to the left-hand side, with the highest point being the back of the Dog Wash.
Take caution removing the plastic and bubble wrap avoid using a knife as it may scratch the
stainless steel or decals. With a screw gun remove the screws from the feet and the tie down
straps.
Inside the cabinet you will find an Install Pack, open and verify the parts against the check
list. There will also be an operator’s manual, product MSDS’s and product order forms in a
purpose built sleave within the cabinet.

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2.1 Assembling, Levelling and Positioning the Dog Wash
As the K9000 Twin Dog Wash is delivered in two parts you need to assemble the Dog Wash,
to do this we need to firstly position and level the K9000 Twin Dog Wash.
Make sure the assembly occurs as near as possible to the installation point, keeping in mind
you need to work behind the dog wash to join the 2 sections together. Assembly will be
easier if the units are on an even surface as we need to align guides into the main cabinet
from the wash tub.
2.1.1 Levelling and Positioning the Dog Wash
Place both tubs in position at the installation point, keeping in mind you need to work behind
the dog wash to join the 2 sections together.
First level off the left-hand side tub, which includes the cabinet.
There are 6 adjustable feet, place a level along the back of the Dog Wash and adjust the feet
according to get the Dog Wash Level, place the level along the top of the cabinet running
back to front to make sure it is not tilting forward or backwards.

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Now place the right and tub as near as possible to the left-hand tub, place a level along the
back of the Dog Wash and adjust the feet according to get the Dog Wash Level. This will
help assemble the two pieces.
Now using 4 of the Socket cap M6 x 50mm bolts and ¼” washers join the right-hand side of
the tub to the main unit; these bolts pass through the frame of the right-hand tub and bolt into
the cabinet from the rear of the dog wash (the washers are against the bolt). At this stage do
not over tighten.
The remaining 10 holes use the ¼” x ¾” bolts and washers to attach the lower part of the tub
to the frame. These bolts and washes are fitted from inside the cabinet, again do not over
tighten.
Now that all bolts are in place tighten as firm as possible.
The final step is to seal the joins between the cabinet and right-hand tub. This is done with
the silicone supplied and runs along the entire join, both front and back (back if practical).
You can now place the dog wash in its final position, do not drag the dog wash use a trolley
or similar.
Positions of 4 of the Socket
cap M6 x 50mm bolts and ¼”
washers
Positions of the 10 ¼” x ¾”
bolts inserted from with the dog
wash cabinet
Red lines show where silicone
to be applied after the two
parts of the dog wash have
been joined. If practical also
silicone the join at the back of
the dog wash (not shown)

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Perform a final verification that the assembled dog wash is level as this will ensure best
operation.
ENSURE all doors open and close freely before securing the Dog Wash!
Once the Dog Wash is level, use the supplied spacer washes and anchor screws to secure
the Dog Wash to the ground.
2.2 Connecting the Water Supply and Waste connection to the Dog Wash.
Before connecting the Dog Wash to Water and Waste ensure local regulations are
considered. Please refer to the installation manual for more detail.
2.2.1 Connecting the Water Supply
Flush the pipes prior to connecting to the DOG WASH. Maximum allowable inlet water
pressure is 72psi (0.5mpa / 500kpa).
The picture at left shows the hot and cold-water entry points for a K9000 Twin without an on-
board hot water unit. While the picture on the right shows the water entry point for a K9000
Twin with an on-board hot water unit.
Cold water
connection
Hot water
connection
Cold water
connection
HW unit

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2.2.2 Adjusting the Water Pressure
Once connected the regulators can be adjusted to ensure the Dog Wash has water
pressure of 50 psi (0.35mpa / 345kpa). Ensure that the waste has been connected
prior to testing, refer section 2.4.4
The below picture shows the pressure gauge and pressure regulator for each tub. You will
also see a water pressure setting sticker confirming the settings.
The pressure is increased by turning the screw clockwise or decreased by turning the screw
counter clockwise. The gauge and regulator align with the tubs nearest them.
Increase
Decrease
Pressure
Gauges
Pressure
Regulators

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2.2.3 Hot Water
Hot water can be sourced from the site or the dog wash can include an on-board hot water
service.
2.2.3.1 Site Supplied Hot Water
Shown below is a K9000 Twin that was installed at a site that supplied HOT water, and as
such the unit did not require to have an on-board hot water service.
*Please consult with Tru Blu Dog Wash to ensure your existing hot water supply is adequate.
2.2.3.2 On Board Instantaneous Hot Water Unit
Below left is a photo of the water fittings for the hot water unit leading in and out of the
service. The picture on the right is the actual Stiebel Eltron DHB-E 27 AU hot water unit
which is fitted inside the dog wash cabinet, bottom left.
Hot Water Cold Water
Hot Water
Temperature
Knob
Water
from
mains
Hot
water
out of
HW
Unit
Hot water from
HW unit to dog
wash
Approximately
150 to 200mm
above ground
level – needs
to fit below
bottom of dog
wash

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2.2.3.2.1 Initial Start Up of the Stiebel Eltron DHB-E 27 AU Hot Water Unit
The initial start-up of the Stiebel Eltron should be conducted by an electrician referencing the
Stiebel AU Operation and Installation guide.
The below is an extract showing how to activate the safety pressure limiter for flow pressure
using the reset button. For detailed instructions refer to the Stiebel Eltron AU Operation and
Installation guide.
Power is to be turned off
Turn water on
Take the front cover of the Stiebel Eltron to expose the
reset button.
Pictured left is the Stiebel Eltron with the cover removed.
The close up below is highlighted to assist locating the
reset button.
The below is a close up of the reset button.

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Re-Fit the Stiebel Eltron cover and secure with supplied screw.
Power can now be turned on.
For detailed instructions refer to the Stiebel Eltron AU Operation and Installation guide
supplied with the K9000 dog wash.
Activate the safety pressure limiter
for flow pressure by firmly pressing
in the reset button (the appliance is
delivered with the safety pressure
limiter disabled).
Picture left shows the reset button
being pressed down using a small
screw driver
Push the temperature selector plug
into the "set temperature" PCB.
The plug is already attached to the
cover it needs to be “plugged” into the
base.
Picture left shows the reset button
being pressed down using a small
screw driver

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2.2.4 Connecting the Waste
2.2.4.1 Existing Sites
Shown below is a K9000 Twin that has been installed into an existing room. The two 50mm
connection points were run through the back wall to an existing waste point (Note: only 1 of
the 2 waste points shown in photo). Other possibilities are to run the two 50mm connection
points along the walls to an existing waste point/s.
The connections are made to the 50mm waste using the two P-traps supplied in the install
kit.
2.2.4.2 New Sites
Shown below is a K9000 Twin that has been installed at a new site were the site has allowed
for the waste points as part of construction (Note: only 1 of the 2 waste points shown in
photo). Note, new sites may also utilise external waste points, and run the connections
through or along the walls.
The connections are made to the 50mm waste using the two P-traps supplied in the install
kit.
The approximate
measure for a Dog
Wash is 230mm
(pipe centre) on a
level ground service.
370mm

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2.2.5 Back Flow Protection Device
Connections need to be protected by a “high hazard” backflow prevention device. The below
picture highlights the use of a reduce pressure backflow preventer (“RPZ”). Refer to
appendix 14.2.1, Plumbing Schematic Individual Protection drawing.
2.3 Connecting the Power – For Your Electrician
The below picture below left, is the main electrical cable inside the cabinet. It enters through
the gland underneath the dog wash close to the ground. Run the power cable in 25mm
flexible conduit as there is a socket already installed in the bottom of the main circuit breaker
box shown. Leave 1500mm in length after you have reached the bottom gland.
The picture above right shows the main electrical cable entry point into the dog wash. Once
you have run the cable and conduit to this point, leave another 1500mm for the termination
inside the cabinet.
Isolation
Switch &
Cable
Electrical cable entry points to the
dog wash, pick either point

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Where the unit incorporates the Stiebel Eltron Instantaneous Hot Water Unit this will also
need to be wired into the gland by an electrician following the Hot Water Units installation
process.
Dog Wash Unit Protection Required Max Current
K9000 Twin
25
AMP
25
AMP
K9000 Twin Hot Water Unit* 40 AMP 3 Phase 38.9 AMP
*Note: This is in addition to the K9000 Twin power supply requirement, but only when a hot water unit is installed
in the K9000 Twin Dog Wash. Refer to the Operation and Installation booklet for the Stiebel Eltron instantaneous
water heater for full details.
Gland for Hot
Water Unit power
supply
Electrical
cable point of
the dog wash

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3 Main Board Components
3.1 INDOOR (4 Pump) K9000 Twin Dog Wash
3.1.1 Control Module
The Control Module contains the fuses, circuit breakers, transformer, relays etc.
The cover from the Control Module should never be removed unless the power is
disconnected.
The below picture has the main components of the Control Module labelled. It should be
noted that there is a red LED light on each of the 2 fuses and if this is lit then the fuse has
blown.
Transformer
Pump
relays as
labelled
Dryer
relays as
labelled
(tub 1 & 2)
Control
Circuit
Fuse
R
Transformer
Fuse
R
Circuit Breakers
Spare
fuses

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3.1.2 Indoor Dog Wash Main Board with Iwaki EJ Series Pumps & 2x 1100 Dryers
This back board has the standard 2x1100 Dryers which are not heated, the air is “warmed”
just by the fact that it is running through the dryer motors.
3.1.2.1 Indoor Dog Wash Main Board with Iwaki EJ Series Pumps & 2x 1100 Dryers
Dryers
Isolation
Switch
Dosing
Pumps
(4)
Tub 2
Shampoo &
Condition
Pumps
Tub 1
Shampoo &
Condition
Pumps
Current
Breakers
Console
Module

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3.1.2.2 Product Dosing Pump Factory Settings (Iwaki EJ & ES Series Pumps)
Settings are guidelines/recommendations for Fido’s or other approved high-quality
concentrated products:
 Shampoo: 200 SPM*
 Condition rinse: 180 SPM*
 **Flea & Tick Rinse: 80 SPM*
 **Tub Disinfectant: 120 SPM*
*Note: Strokes Per Minute
**Note: Not standard
3.1.2.2.1 Iwaki EJ Series Pump
To adjust settings, depress the up arrow* to the recommended SPM rate, as detailed above.
*Note: The pump must be in operation when making adjustment. The arrow will only increase the
SPM, so to reduce the rate you must fully increase the rate to 360, then depress the start/stop button
twice and the SPM will reset to 1, you can then increase to the required rate.
‘Stroke Rate’
Button
‘Start / Stop’
Button