Tunstall ConnectMe Vi+ Installation guide

ConnectMe
Tunstall Vi+
Installation and
Programming Guide

ConnectMe Tunstall Vi+ Installation and Programming Manual 2
Contents
Installation Guide................................................................................................4
What’s in the box..................................................................................................................4
For your safety - Installation advice...................................................................................6
Quick start guide..................................................................................................................7
Table stand / Wall bracket (optional)..................................................................................9
Fitting the Table Stand (D5102132)...................................................................................9
Fitting the wall bracket (D5102130)................................................................................ 10
Using the home unit.......................................................................................................... 11
Making an alarm call....................................................................................................... 11
Cancelling an alarm call.................................................................................................. 11
Answering calls remotely via the personal trigger .......................................................... 11
Status warnings................................................................................................................. 12
Telephone line monitoring............................................................................................... 12
Power failure monitoring................................................................................................. 12
The lights on the home unit indicate............................................................................... 13
The LED on the personal radio trigger indicates........................................................... 13
Programming a telecare sensor to the home unit ......................................................... 14
Range Test...................................................................................................................... 14
Cleaning the home unit..................................................................................................... 15
Removing the speaker cover.......................................................................................... 15
Maintenance....................................................................................................................... 15
Programming guide..........................................................................................15
How to program via PC Connect programming software............................................. 18
How to program via PNC software .................................................................................. 18
PNC6............................................................................................................................... 18
PNC5............................................................................................................................... 18
PNC3/4............................................................................................................................ 18
How to program using a series telephone...................................................................... 18
How to program using the Installer Keypad................................................................... 18
Frequently used series telephone codes........................................................................ 19
Quick Codes.................................................................................................................... 24
Installer Keypad (51900/10).............................................................................................. 26
Introduction ..................................................................................................................... 26
Programming................................................................................................................... 26
Enquiry............................................................................................................................ 26
Quickcodes ..................................................................................................................... 27
Setting the Time and Date on the unit ............................................................................ 27
Setting the Ringing Volume ............................................................................................ 27
Programming alarm telephone numbers ........................................................................ 27
Call sequences .................................................................................................................. 29
Unit ID number................................................................................................................... 30
Pendants and telecare sensors ....................................................................................... 30
Turning features on and off.............................................................................................. 30
Features list..................................................................................................................... 31
Inactivity monitoring ........................................................................................................ 32
Reminder functionality .................................................................................................... 33
Saving Unit templates..................................................................................................... 34
Features explained............................................................................................................ 35
Telephone numbers & IDs .............................................................................................. 35
Call sequences ............................................................................................................... 35
Away button options........................................................................................................ 35
Radio triggers.................................................................................................................. 35
Periodic calls................................................................................................................... 35
Backup battery monitoring .............................................................................................. 36
Intruder monitoring.......................................................................................................... 37
Event configuration ......................................................................................................... 37

ConnectMe Tunstall Vi+ Installation and Programming Manual 3
Hardwired input............................................................................................................... 38
Hardwired output ............................................................................................................ 38
Fault monitoring .............................................................................................................. 39
Inactivity monitoring ........................................................................................................ 39
Personal recipient messages.......................................................................................... 40
Recordable personal recipient messages (Tunstall Vi+ only)......................................... 40
Speech configuration ...................................................................................................... 40
Reminder functionality (Tunstall Vi+ only) ...................................................................... 41
Pendant test reminders................................................................................................... 43
Ambient Temperature Sensor......................................................................................... 44
Radio interference monitor.............................................................................................. 45
Voice announcer function .............................................................................................. 46
Alarm control by time ..................................................................................................... 47
Times when voice announcer messages are played (Tunstall Vi+ only)........................ 47
Critical visits ................................................................................................................... 48
Auto Answer ................................................................................................................... 48
Keyless entry .................................................................................................................. 48
Virtual Sensors ............................................................................................................... 49
ADLife ............................................................................................................................ 50
Table 1 –TT92 Codes........................................................................................................ 54
Table 2 - TT21/BS8521 Location Codes .......................................................................... 55
Table 3 - Trigger Type Codes........................................................................................... 56
Table 4 - TT21/BS8521 Event Codes ............................................................................... 56
Technical Details...............................................................................................63
Environmental ................................................................................................................... 63
Standards........................................................................................................................... 63
N72...................................................................................................................................... 63
Declaration of Conformity................................................................................................ 63

ConnectMe Tunstall Vi+ Installation and Programming Manual 4
Installation Guide
What’s in the box
When you open the box for the first time, please ensure you have all of the following:
Home unit
Personal radio trigger
Amie
Personal radio trigger wearing options
Neckcord, Wrist strap, Belt Clip
Installation and User Guide
Leads and adaptors
Australia
New Zealand
Telephone
lead (3
metre
cable)
Telephone
adaptor
Mains
adaptor (3
metre
cable)
Telephone
lead (3
metre
cable)
Telephone
adaptor
Mains
adaptor (3
metre
cable)
If any of the above items are missing, please contact your supplier.

ConnectMe Tunstall Vi+ Installation and Programming Manual 5
Your home unit
DC
Top View
Bottom View
Rear View

ConnectMe Tunstall Vi+ Installation and Programming Manual 6
For your safety - Installation advice
IMPORTANT: Connect the home unit to the first telephone point in the house with all other extensions
wired into the unit to ensure proper operation even when another telephone is in use or off hook (see
below for more detailed instructions).
All equipment requiring a link to the telephone line MUST be connected as follows:
Extension phones/smart boxes/modems/TV set
top boxes
All telephones in the home MUST be plugged directly into the
home unit using telephone adaptor ⓑand the home unit socket
labelled to enable the home unit to disconnect extension
telephones when raising an alarm call. A multiple telephone
adaptor may be required to connect more than one telephone (not
supplied).
Cordless phones
Ensure that the main base/charger which is registered to all other handsets in use, is
connected directly to the home unit as above.
Safe Socket™
Alternatively a Safe Socket (part number TSSAUS01)can be installed on all
extensions used by other equipment, except the Tunstall, to ensure that alarm calls
are raised even when the line is being used by another extension. Contact your
supplier for more information.
Broadband
Please ensure a high quality ADSL filter is in use and the home unit is connected to
the phone (analogue) socket on the filter. Please contact your supplier for further
advice if necessary.
Dos
Keep the home unit connected to the mains power at all times.
Connect the home unit to the first telephone point in the house with all other
extensions wired into the unit to ensure proper operation even when another
telephone is in use or off hook.
Contact your supplier as soon as possible after the LED on the personal radio
trigger indicates a low battery.
Don’ts
Expose the home unit to water or other liquids.
Connect cables other than those supplied with the home unit.
Place the home unit next to something that makes lots of noise, such as next
to a television, radio or washing machine.
Place the home unit close to a heat source e.g. cooker or large metal objects
e.g. microwave.
ⓑ

ConnectMe Tunstall Vi+ Installation and Programming Manual 7
Quick start guide
IMPORTANT: In order to function the home unit must be programmed correctly to a monitoring centre
or personal recipient (please see programming section).
Step 1 - Connecting the leads and adaptors
Please follow the steps below to plug the leads correctly into the home unit.
Step A –Plug the telephone lead ⓐinto the
home unit socket labelled LINE and the
telephone wall socket.
Step B –Plug the telephone adaptor ⓑinto
the home unit socket labelled and then
plug all required telephones / equipment into
the telephone adaptor ⓑusing a multi socket
extension if required (not supplied). See page
8 for more details.
Step C –Plug the mains adaptor ⓒinto the
home unit socket labelled DC and then
connect to the mains power. Note –ensure
the mains power is switched on.
NOTE: Only use with the power adaptor supplied with the home unit (part numberT0910TUN). (The DL1
will have a new 12v adaptor. Not sure if this P/N is correct)

ConnectMe Tunstall Vi+ Installation and Programming Manual 8
Step 2 –Testing/Commissioning
Ensure the home unit is programmed to the correct telephone numbers (see page
18), then press the red alarm button on the home unit and ensure it raises a call
through to the monitoring centre/personal recipient. Also remember to test the
personal radio trigger by pressing its red button and ensuring a call is raised. The
personal radio trigger test should be done at various points around the property to
ensure the radio range provides sufficient coverage for the user to raise an alarm call
using their personal radio trigger. Remember to also set the time on the home unit if
you are using features that rely upon the home unit’s clock. Also test any other radio
devices that are programmed to the unit e.g. Smoke detector
Step 3 –Adding personal triggers/telecare sensors
For more information on adding personal triggers, please see page 16 of this guide.
The programming section of this guide also provides further information.
Step 4 –Ready to use
Once successfully tested, the home unit is ready for use.
Wall mounting (quick)
Decide where you want to situate the home unit. Remember it should be within 2
metres of a mains power socket and the main telephone line socket. Then hold the
Tunstall Vi+ in a horizontal position and use the two wall mount markers (see
diagram below) to accurately mark the wall. Drill 2 holes 40 mm apart, firmly attach
screws (not supplied) leaving the screw heads protruding from the surface and then
locate the wall mounting points on the back of home unit with the screws.
NOTE: The diagram above is for illustrative purposes only and should not be used as a measuring tool
i.e. it is not drawn to scale.
WALL
40mm

ConnectMe Tunstall Vi+ Installation and Programming Manual 9
Table stand / Wall bracket (optional)
An optional table stand and wall bracket are available for the Tunstall Vi+,see part
numbers below.
Fitting the Table Stand (D5102132)
This allows the buttons and speaker to be angled towards the user. This also covers
where the cables connect to the unit, this can help prevent accidental unplugging of
cables.
1
2
3
X 2
1a
1b
2a
3a


ConnectMe Tunstall Vi+ Installation and Programming Manual 10
Fitting the wall bracket (D5102130)
The Tunstall Vi+ can be wall mounted using the optional bracket, this conceals the
cables where they connect to the unit.
X 2
2a
3a
1a
UK/EU/USA/AU
US
2b
3b