Tunstall THE VIBBY User manual

The Vibby
Installation
Guide

Page 2of 24
V3.6
Contents
Introduction 3
Exiting from Storage Mode ................................................................................4
Entering Program mode .....................................................................................5
Configuration Selection .....................................................................................6
Radio Protocol Selection ...................................................................................7
Wearing Mode Selection ....................................................................................8
Checking Wearing Mode Configuration ...........................................................9
Demo Mode........................................................................................................10
Simulating a fall in active mode. .....................................................................11
Alarm Cancellation ...........................................................................................14
Putting Vibby into Storage Mode ....................................................................15
Battery Replacement ........................................................................................16
Removing the Wrist Strap ................................................................................19
Fitting a replacement Wrist Strap ...................................................................20
Ensuring the Wrist Strap is Correctly Installed .............................................21
Fitting a neck cord to the Vibby ......................................................................22
Spares and Accessories ..................................................................................23
Low Battery Calls..............................................................................................24
Technical Details...............................................................................................24

Page 3of 24
V3.6
Introduction
The Vibby is a new fall detector, designed and manufactured by
Telecom Design and incorporating Tunstall’s licenced radio protocol.
It is lighter and more ergonomic than previous generations of fall
detector. The Vibby sets the benchmark for reliability with its new
algorithm.
The Vibby comes pre-programmed with the Tunstall Radio Protocol,
which enables it to work with the Tunstall Lifeline (400, 4000+,
Connect/Connect+ Vi/Vi+, Lifeline GSM and Telecare enabled
schemes). The Vibby is also IP67 (dust and water resistance) and
IK4 & IEC 62599-1 2010 Class2 (shock and impact).
The Vibby is supplied in Storage Mode to preserve battery life, to exit
storage mode and start using the Vibby see page 4. The Vibby is
pre-configured to be worn on the wrist.

Page 4of 24
V3.6
Exiting from Storage Mode
The Vibby is shipped in Storage Mode, it is important to exit Storage
Mode by following the instructions below.
1)
Press and hold the button.
2)
Release the help button when the
red LED starts flashing.
3)
The Vibby will vibrate and the LED
will be off. You have now exited
storage mode.
After exiting Storage Mode, the Vibby will automatically enter Demo
Mode for 5 minutes before entering Active Mode (e.g. ready for use).

Page 5of 24
V3.6
Entering Program mode
The Vibby must be in Storage Mode before entering Program Mode.
To check the Vibby is in Storage Mode briefly press the button for 0.5
second. If the red LED illuminates the Vibby is not in Storage mode.
To enter Storage Mode see page 15.
1)
LED is off
(3s).
Press and
hold the
button
2)
Red LED
flashes six
times (3s).
LED
switches off
(8s).
3)
Red LED
flashes up
to six times
(3s).
When the
red LED
flashes
quickly
release the
button
4)
The green
LED Will
quickly flash
for 1
minute.
Once the Vibby is in Program Mode it will exit Program Mode
automatically after 1 minute. Next move to the ‘Configuration
Selection’ step.

Page 6of 24
V3.6
Configuration Selection
It is possible to change the wearing option from the wrist strap to
neckcord and change the radio protocol. The radio protocol step
should only be performed if this has previously been changed by
mistake. Once in Program Mode follow the steps below.
1)
Press and hold the
button.
2)
Keep pushing the
button until the
green LED lights
steadily and then
turns off.
3)
When the Vibby
vibrates release
for Radio Protocol
selection.
Radio Protocol
selection page
7.
4)
When the red LED
lights steadily
release for wearing
mode selection.
Wearing Mode
selection page
8.

Page 7of 24
V3.6
Radio Protocol Selection
This step is only needed if the protocol selection has been changed.
The Vibby comes pre-programmed with the Tunstall Radio Protocol,
which enables it to work with the Tunstall Lifeline (400, 4000+,
Connect/Connect+ Vi/Vi+, Lifeline GSM and Telecare enabled
schemes).
Each red LED flash corresponds to a protocol.
1)
The LED should not be
lit.
2)
Press and hold the button
and release on the 1
st
flash of the red LED.
Once the radio protocol has been changed, the unit will automatically
return to Storage mode.

Page 8of 24
V3.6
Wearing Mode Selection
The Vibby is supplied pre-configured to wrist wearing mode with a
wrist strap fitted. If the wearing option needs to be changed follow the
steps below. To check the Wearing Mode see page 9.
1)
Press and hold the button.
2)
The red LED will illuminate and
the Vibby will vibrate. Release
the button on the red LED for
Wrist strap mode.
3) Continue pressing the button for
Neckcord mode.
4)
The LED will illuminate Green
and the Vibby will vibrate.
Release the button on the green
LED for Neckcord mode.
Once the wearing mode has been set the Vibby will return to storage
mode.

Page 9of 24
V3.6
Checking Wearing Mode Configuration
It is possible to check the wearing mode the Vibby is configured to,
follow the steps:
1)
Quickly press the button twice
2)
The red LED will illuminate and
the Vibby will vibrate. This
indicates the Vibby is configured
for a Wrist strap.
3)
The green LED will illuminate and
the Vibby will vibrate. This
indicates the Vibby is configured
for a Neckcord.

Page 10 of 24
V3.6
Demo Mode
Vibby has an integrated Demo Mode built in, making multiple
simulations of a fall easier. Demo Mode is automatically entered after
exiting Storage Mode. Throughout this time the LED will continually
flash green. Demo Mode will continue running even after a fall has
been simulated.
1)
The green LED will
flash every 5 seconds.
2)
When the green LED
flashes 6 times and
vibrates Demo Mode
has ended.
When in Demo Mode, simulate a fall by fastening the wrist strap,
then hold the wrist strap with the Vibby facing down and at a
minimum of 60cm above the ground. Hold in this position for at least
30 seconds. Drop the Vibby avoiding it twisting so that it lands on its
face on the floor. Leave it on the floor for at least 20 seconds whilst it
analyses the fall. Once the fall has been detected the red LED will
begin to flash and the Vibby will begin to vibrate.. Leave the Vibby on
the floor and after a further period (20-30 seconds) the Vibby will
transmit the alarm; indicated by the red LED illuminating for a short
period.
The Vibby will automatically exit Demo Mode and enter Active Mode
after 5 minutes of exiting Storage Mode.

Page 11 of 24
V3.6
Simulating a fall in active mode.
Simulating a fall can also be achieved when the Vibby is in Active
Mode by the following below steps.
1. Fasten the wrist strap and hold the wrist strap with the Vibby
facing down and at a minimum of 60cm above the ground.
2. Hold in this position for at least 30 seconds.
3. Drop the Vibby avoiding it twisting so that it lands on its face on
the floor.
4. Leave it on the floor for at least 20 seconds whilst it analyses the
fall.
5. Once the fall has been detected the red LED will illuminate and
the vibrations will begin.
6. Leave the Vibby on the floor and after a further period (20-30
seconds) the Vibby will transmit the alarm; indicated by the red
LED illuminating for a short period.
Note:
The Vibby is designed to minimise false alerts and
therefore the above steps may not trigger an alarm 100% of
the time.

Page 12 of 24
V3.6
Alarm Modes
The Vibby can raise alarms in two ways; manual calls - when the
user presses the help button, and automatic calls - which are
generated if the Vibby detects a heavy fall.
To raise a manual alarm call; press the
Vibby’s help button.
When used in “pendant mode” a long
press is required to raise an alarm.
An automatic alarm is sent when a
heavy fall is detected.

Page 13 of 24
V3.6
Types of Fall
The Vibby provides additional support to the manual pendant, by
adding automatic detection of heavy/dangerous falls to its wearer
when they are lying on the floor with or without activity and are
unable to recover to a standing position.
A heavy/dangerous fall is characterised by 4 steps:
1) An active person in an upright position followed by:
2) A quick and sudden loss of balance followed by:
3) A significant impact of the person with the floor followed by:
4) A lying position on the floor with or without activity of the person,
the wearer being unable to press the manual help button or recover
to a standing position after the fall.
If these four steps occur, then an automatic alarm to the Lifeline
home unit could be activated. *
*The fall detection technology in the Vibby does not allow analysis and
interpretation of all fall situations. Soft falls, slumping falls, descent controlled falls
against a wall or a chair, etc…are not be detected by the Vibby.
Considering the technology used and the target to minimise false alarms, all falls
even dangerous-heavy falls cannot be detected, for this reason whenever the user
needs assistance they should always press the help button on the Vibby.

Page 14 of 24
V3.6
Alarm Cancellation
When an automatic call is about to be placed the user will be alerted
with a 20 second pre alert with the red LED flashing and vibration.
Accidental alarm calls can be cancelled by following the below
steps:
1)
An active alarm call is taking place:
the LED flashes red and the Vibby
vibrates.
2)
Cover the face of the Vibby with
your hand you will feel a burst of
vibrations.
3)
As soon as the vibrations stop you
should remove your hand from the
Vibby.
4)
The alarm is now cancelled and the
Vibby will stop vibrating and
flashing its LED.
If during step 3, the user does not remove their hand after the first
burst of vibrations, the Vibby will vibrate three times to indicate that
the alarm has not been cancelled. This is an in built safety feature
that is designed to ensure the alarm is not cancelled if a user covers
the Vibby during the fall.

Page 15 of 24
V3.6
Putting Vibby into Storage Mode
When the unit is not in use it should be placed in Storage Mode to
conserve battery life. To enter Storage Mode follow the steps below:
Place Vibby flat on a table to and follow the below steps:
1)
Press the button until the red LED
turns on.
2)
When the LED is red release the
push button.
3)
Quickly press the push button 5
times. The Vibby will vibrate
confirming it is now in storage
mode.

Page 16 of 24
V3.6
Battery Replacement
To replace the battery in the Vibby; use the battery change tool (Part
No D6656001A) and follow the steps below:
1)
Ensure the Vibby is in Storage
Mode before removing the battery.
2)
Place the Vibby face down..
3)
Using the battery replacement tool;
turn the cover quarter of a turn
anticlockwise to the left to open it.
4)
Remove the battery cover and o-
ring.
5)
Insert the new battery with positive
contact side up.

Page 17 of 24
V3.6
Battery Replacement Cont.
6)
Replace the existing o-ring
(D6654020A) with a new o-ring.
7)
Place the cover over the o-ring
and battery.
8)
Using the battery replacement
tool; turn the cover quarter of a
turn clockwise to the right to close
it.
Warning:
Risk of explosion if the battery is replaced incorrectly.
Recycle or dispose of batteries in line with local legislation.
Use only CR2477/LIMnO2* batteries. Available from Tunstall.
*To ensure performance only use batteries manufactured by Sony.

Page 18 of 24
V3.6
Programming the Vibby to the Lifeline home unit
Press and hold the cancel key on the Lifeline until a bleep is heard,
release the cancel key. The Red Help button should be flashing
slowly and the unit may announce ‘programming mode’.
Press and hold the green cancel key again until a bleep is heard then
release it. The red Help button on the unit should be flashing rapidly
and the unit may announce ‘registration mode’.
Press the help button on the Vibby, the Lifeline should acknowledge
it has been programmed by a high pitched bleep or a spoken
message.
Press the green cancel key on the Lifeline to exit programming
mode.
Test the Vibby by pressing the help button on the unit and ensure a
call is raised on the Lifeline.
Test the fall detector part of the Vibby by utilising Demo Mode (page
10)

Page 19 of 24
V3.6
Removing the Wrist Strap
The Vibby comes pre-
packed with a wrist strap.
Follow the below steps to
remove the wrist strap:
Holding onto the existing wrist
strap and the Vibby gently pull
until the retention features
click out of place. Repeat this
process for the remaining side
of the strap.
After the retention
features have been
removed from both sides
of the Vibby; it will easily
come out of the wrist
strap.

Page 20 of 24
V3.6
Fitting a replacement Wrist Strap
Take the Vibby and place
it within the wrist strap.
Pull the top of the wrist
strap onto the Vibby.
Ensuring the retention
features line up with their
holes and the edges fall
within the enclosure.
Pull the bottom of the
wrist strap onto the
Vibby; ensuring the
retention features line up
with the holes and the
edges fall into the
enclosure.
Gently pull the straps
backwards to simulate
the device being worn on
the wrist; this will test if
the retention features are
correctly inserted within
their holes.