Turbolock TL115 User manual

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and providing the best products, our
product information including our user
manuals may receive updates from time
to time. Please check our website for the
latest user manuals and product materials.
Version 1.0 7/26/19

www.turbolock.com
Customer Service: 855-850-8031

Section 1
Information & Safety Warnings 4
1.1 Introduction 4
1.2 Safety Warnings 4
1.3 End-of-Life Disposal 5
Section 2
Package Contents & Overview 6
2.1 Contents 6
2.2 Overview 6
2.3 Battery Information 7
2.4 Usage Overview 7
Section 3
Installation (Retrot) 8
3.1 Pre-Installation 8
3.2 Main Installation 10
Section 4
Installation (New) 12
4.1 Pre-Installation 12
4.2 Main Installation 15
Section 5
Using the Lock 18
Section 6
Keypad Passcodes 18
6.1 Changing the Admin Passcode 18
6.2 Adding Keypad Passcodes 19
6.3 Delete a Single Passcode 20
6.4 Delete All Passcodes 20
6.5 Passcode Disguise 20
Section 7
Using the Mute Function 21
7.1 Activating Mute Mode 21
7.2 Deactivating Mute Mode 21
Section 8
The TurboLock Plus App 21
8.1 App Installation 22
8.2 Pairing 22
8.3 App Usage 23
8.4 Generating Keypad Passcodes 24
8.5 Managing User Passcodes (E-Keys)
25
Section 9
Resetting the Lock 26
Section 10
Specications 27
Section 11
Maintenance 28
Section 12
Troubleshooting 28
Section 13
Warranty 31
13.1 Violation 31
13.2 Information 31
Table of Contents

4 TURBOLOCK TL115
Section 1
Information & Safety Warnings
1.1 Introduction
This user manual will guide you through the functions and usage of your TURBOLOCK TL115 Bluetooth-enabled Smartlock. It is
important that you follow all instructions and regard all notes that appear throughout this manual. Consult this manual before you
attempt to use your lock. If you have questions not answered by this manual or are in need of repair or non-routine service, contact
customer service at 1-855-850-8031. Before contacting customer service, please have your purchase information ready as this may
be needed during the call. Please record this information below:
Date of Purchase:
Place of Purchase:
1.2 Safety Warnings
When reading this manual, note these icons:
Notes with this icon MUST be read, understood, and obeyed to prevent injury or damage.
Notes with this icon include relevant information.
General Precautions
• The lock shall only be used as described in this manual.
• Verify that all parts of the lock are accounted for. If any part is missing, contact customer service.
• If the battery compartment or surrounding parts are damaged, do not use the lock.
• Use only 9V alkaline batteries (one is included).
• Never insert objects into the lock other than batteries as described in this manual.
• The lock is not a toy. Do not leave children unsupervised around the lock.

TURBOLOCK TL115 5
• Use only the parts included in the original packaging or received from TURBOLOCK.
• Verify all surfaces are at and level before beginning installation. Installation on doors or surfaces with any type of
deformity such as gaps or warping may cause the lock to malfunction or fail to operate entirely.
• Expected use is for standard doors made for buildings within the U.S.
• New batteries on average can deliver up to one full year of use before replacement is needed. Battery life varies by
usage.
• Replace the batteries after receiving the lock’s low battery notication.
• Never apply any cleaner directly to any part of the lock. Only use clean (or puried) water and mild cleaner on a soft,
non-abrasive cloth when cleaning.
• Potential Shock Warning: Do not allow water and/or liquids to get into the lock’s electric parts.
• Never submerge the lock or any of the lock’s components.
• Hanging objects on the lock is not recommended.
• The lock may be used with the TurboLock Plus app. The lock will function without the app but full functionality may
only be achieved when the app is used.
1.3 End-of-Life Disposal
This product must not be disposed of by incineration, landlling, or mixing with household trash. Improper disposal of the
battery contained within this product may result in the battery heating up, rupturing, or igniting which may cause serious injury.
The substances contained inside the battery present chemical risks to the environment. The recommended disposal for any
TURBOLOCK TL115 at its end-of-life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility.
Local regulations and laws pertaining to the recycling and disposal of certain types of batteries and/or products containing them
will vary according to country, state, and local governments. Please check laws and regulations corresponding to where you live in
order to properly dispose of the battery and/or unit. It is the user’s responsibility to dispose of their waste equipment properly with
accordance with local regulations and laws.
For additional information about where you should drop o󰀨 your batteries or electronic waste, please contact your local or regional
waste-management o󰀩ce, your household waste disposal service, or your point-of-sale.

1: Battery Compartment
2: Inside Knob
3: Mounting Screws
4: Wood Screws
5: Latch Assembly
6: Micro-USB Charging Port
7: Speaker
8: Outside Knob
9: Key Hole
10: Keypad
11: Outside Assembly
12: Power Cable
13: Inside Assembly
14: Reset Button
6 TURBOLOCK TL115
Section 2
Package Contents & Overview
2.1 Contents
TL115 Bluetooth-enabled Smartlock x 1
Outside Knob x 1
Inside Knob x 1
Latch Assembly x 1
Wood Screws x 6
Mounting Screws x 2
Keys x 3
- Mounting screws may already be
inside the lock upon opening.
- Requires 9V alkaline batteries (included).
2.2 Overview
2
1
4
3
5
13
7
8
6
14
9
10
11
12

TURBOLOCK TL115 7
2.3 Battery Information
The lock requires 9V alkaline battery. New battery should be installed as soon as possible after receiving the rst low-battery
warning, as indicated by a single red ash on the indicator and a voice conrmation (“Low battery. Please replace the battery.”). After
that rst notication, the lock will only have enough power for approximately 50 uses before the batteries are fully depleted. Low-
battery notication will come from the lock itself.
2.4 Usage Overview
When using the app or passcodes, the TL115’s backlight will turn on. The door can only be opened while the backlight is on. After
a couple seconds of inactivity, the backlight will turn o󰀨 and the TL115 will automatically lock. You can also use one of the included
physical keys to open the lock directly.
Using the Admin Passcode
Use the keypad to enter the Admin Passcode, and then press ‘#’ to unlock the door.
For added security, the Admin Passcode must be changed from the manufacturer’s default after installation and initial testing.
See Section 6.
Using the Emergency Power Port
Supply power via the Emergency Power Port on the bottom of the lock. The backlight will turn on indicating the lock is receiving
power. Enter a Passcode and then press ‘#’ to unlock the door as usual.
Using a User Passcode
Use the keypad to enter the passcode, then press ‘#’ to unlock the door.
• User Passcodes (eKeys) may have restricted access according to the app admin’s discretion.
• The TL115 features a Mute Function. See Section 7.
• If a Passcode has been entered wrong 5x in a row, the lock will go into a 5-minute period of inactivity where it cannot be
used, except with the included physical key. This is a security feature designed to prevent unwanted parties from using the
lock.

8TURBOLOCK TL115
Section 3
Installation (Retrot)
This section details installation steps needed if you are installing the TL115 on a door with a single cutout already
made. Replacing an older xture with a newer one is known as a retrot. If your door has never had a lock or doorknob
installed or otherwise has no cutout, please skip to Section 4.
• For easier installation, have another person help to hold the lock.
• Remove all parts of any old lock before installing the TL115. In some cases, the old strike plate and/or box may be used.
• For your convenience, installation instructions are broken into segments. Read and follow the instructions for both Pre-
Installation and Main Installation.
• If your door happens to have two cut-outs, check the clearance between the two. Make sure there is enough distance so that
you may seal o󰀨 any extra openings.
3.1 Pre-Installation
Part 1 - Disassemble the Lock
The TL115 comes already assembled. Before
installation, release the wood screws and
mounting screws to disassemble the lock into
three main parts: Outside Assembly x 1, Inside
Assembly x 1, Latch Assembly x 1 (Fig. 1).
Wood Screws
Mounting Screws
Inside Assembly
Outside Assembly
Latch Assembly
(Fig. 1)

TURBOLOCK TL115 9
Part 2 - Installing the Latch
KEEP DOOR OPEN AT ALL TIMES SHORTLY BEFORE, DURING AND SHORTLY AFTER INSTALLATION. If the lock is
incomplete or improperly installed, the lock and/or door may become stuck.
After nishing installation, be sure to use the door at least once to make sure all parts of the lock function correctly.
Step 1. Check the dimensions of the door before installing the latch (Fig. 2).
Step 2. Insert the latch into the hole and check it. The latch’s plate should sit ush against the edge of the door (Fig. 3). If
there’s too much space behind the latch or if it’s sticking out from the door, the latch should be adjusted. If the latch
needs adjusting, continue on to Step 3; otherwise, go to Step 4.
Step 3. Turn the latch and extend or retract it as needed. Make sure the metal peg pops into one of the two square holes in the
side and the deadbolt is pushed all the way in while adjusting the latch’s length (Fig. 4). Insert the latch back into the
door.
Step 4. Add 2x wood screws and use a screwdriver (not included) to secure them (Fig. 5).
23/4” (70mm)
Or 23/8” (60mm)
21/8” (54mm) Hole
1” (25mm)
Door Edge
2
3/4
”2
3/8
”
(Fig. 2) (Fig. 3) (Fig. 4) (Fig. 5)
2
3/4
”2
3/8
”
2
3/4
”2
3/8
”
Part 3 - Installing the Strike
In most cases, the existing strike plate and setup can be used. If you wish to use the one included with your lock, skip to Section
4.1, Part 3.

10 TURBOLOCK TL115
3.2 Main Installation
Step 1. Start with the outside section. Feed the power cable above the latch and thread
the latch pin through the square hole in latch. The latch pin must be horizontal
while inserting the square hole in latch (Fig. 6).
Do NOT force the cable’s connector end through any part of the lock.
Damaging the connector may make the lock unusable.
It’s highly recommended to leave the door open during installation. And
always keep the bolt extended throughout the installation (Fig. 7).
Step 2. If needed, have someone hold the door itself or hold the outside section at
against the front of the door. Then take out the inside section, and turn the
thumb vertically before installing (Fig. 8).
Step 3. Remove the battery compartment cover on the inside section (Fig. 9).
Step 4. Gently feed the other power cable through the hole of inside section to snap it into
the cable connectors. Then feed the connected power cable into the hole of door
(Fig. 10).
Horizontal
Latch Pin
Fig. 6
Power Cable
Compartment
Cover
Fig. 9 Fig. 10
Extended Retracted
Fig. 7
Fig. 8

TURBOLOCK TL115 11
Step 5. Align the mounting holes of inside section with the two round holes near the square hole in latch, then use the two
mounting screws to install the inside section on the door (Fig. 11)
Always keep the bolt extended and the thumb turn vertical throughout throghout the installation (Figs. 7 & 8).
Step 6. Install the included 9V alkaline battery or rechargeable battery into battery compartment (Fig. 12).
Make sure the positive and negative pole connection is correct.
Step 7. Slide down the compartment cover to complete the installation (Fig. 13).
BATTERY
Fig. 11 Fig. 12
Mounting Screws
Fig. 13
Do NOT force the cable’s connector end through any part of the lock. Damaging the connector will make the lock
unusable.
Step 8. The lock should now be ready to use. It’s highly recommended to use the default passcode and the app to test
the lock before closing the door. See Section 6 for information on the default admin passcode. See Section 8 for
information on the app.

12 TURBOLOCK TL115
Section 4
Installation (New)
This section details installation steps needed if you are installing the TL115 on a door
without a cutout. If you are using the TL115 to replace an old lock or if your door otherwise
already has a cutout, please go back to Section 3.
• For easier installation, have another person help to hold the lock.
• For your convenience, installation instructions are broken into segments. Read and follow the
instructions for both Pre-Installation and Main Installation.
4.1 Pre-Installation
Part 1 Making the Opening
Step 1. Using the provided template, mark the locations for the centers of the backset and the
latch hole (Fig. 14).
Step 2. Bore a 54mm (about 2” or 2 1/8”) hole on door face, then drill a 25mm (about 1”) hole into
the edge of the door so that it intersects with the larger hole (Fig. 15).
• When drilling the 54mm (about 2” or 2 1/8”) hole, it’s recommended to drill from both sides of
door to stop the wood from splintering.
• It may be easier to drill the 54mm hole with a hole saw bit (not included).
• It may be easier to drill the 25mm hole with a hole saw bit (not included) or a 7/8” spade bit (not included). If using a spade bit,
do not drill at high speeds as this may tear out too much wood and/or damage the door.
Mark Hole
Latch Hole
Backset
Side Hole
2” diameter hole
1” diameter hole
Fig. 14
Fig. 15

(Fig. 17)
(Fig. 16)
TURBOLOCK TL115 13
Part 2 - Disassemble the Lock
The lock is pre-assembled upon arrival. Before
installation, loosen the wood screws and
mounting screws to separate the lock into three
main parts:
Outside Assembly x 1
Inside Assembly x 1
Latch Assembly x 1
Part 3 - Installing the Latch
Step 1. Insert the latch into the hole. Using a pencil, mark a line around edge of latch plate to use as
a guide. After marking at all four sides of the plate, remove the latch (Fig. 16).
Step 2. Chisel about 3mm (0.1”) deep or until latch plate sits ush with door edge (Fig. 17).
During chiseling, it’s highly recommended to stop and reinsert the latch every once in a while to
see if it sits ush. If not, chisel a little more and check again.
Be careful not to chisel too deep; otherwise, the lock may not function correctly after installation.
Wood Screws
Mounting Screws
Inside Assembly
Outside Assembly
Latch Assembly

14 TURBOLOCK TL115
Step 3. Insert the latch into the hole and check it. The latch’s plate should sit ush against the edge of the door (Fig. 3). If
there’s too much space behind the latch, or if it’s sticking out of the door, the latch should be adjusted. If the latch
needs adjusted, move to Step 4; otherwise, skip to Step 5.
Step 4. Hold the front of the latch and the square opening from both sides, pull or push to extend or retract the latch end as
needed (Fig. 4). Insert the latch back into the door.
Step 5. Check the latch’s bolt and make sure the rounded side faces in. Use the 2x Wood
Screws and a screwdriver (not included) to secure them (Fig. 5).
Part 4 - Creating a Mortise & Installing the Strike
Step 1. Push the door until nearly closed and check where the latch’s bolt touches the frame.
Step 2. Use a pencil to mark the horizontal center of the latch on the door frame (Fig. 18).
Step 3. Open the door again and extend the line over the edge of the door and inside the
frame.
Step 4. Measure the inside of the frame. Determine and mark the halfway point. From this
point, use a ruler to draw a line straight down so that it intersects the existing line (Fig.
19).
Step 5. Use a 7/8” (22.2mm) spade bit and a drill to make two partially overlapping holes
about 0.6” (15mm) deep centered both above and below the center line. If needed,
use the chisel to make the hollow (aka “mortise”) more square. If you choose to use
the strike box, you may need to chisel slightly deeper (Fig. 20).
If using a spade bit, do not drill at high speeds as this may tear out extra wood and/or
damage the door or doorframe.
2
3/4
”2
3/8
”
(Fig. 18)
(Fig. 19)
(Fig. 20)

TURBOLOCK TL115 15
Step 6. Hold the strike plate over the mortise. Using a pencil, mark a line around the
edges of plate to use as a guide. After marking at the straight edges of the
plate, remove the plate.
Step 7. Chisel about 1.5mm deep or until strike plate sits ush with door frame.
• If you choose to use the strike box, you may need to chisel slightly deeper.
• During chiseling, it’s highly recommended to stop and check to see if the strike
plate sits ush in the doorframe over the strike box. If not, chisel a little more and
check again.
Be careful not to chisel too deep; otherwise, the lock may not function correctly after installation.
Step 8. Position the strike and strike box, then use a pencil to mark the center points of the screw openings in the strike plate.
Set the strike and strike box aside and drill two small holes at each center point.
Step 9. Position the strike and strike box. Add the two remaining Wood Screws and use
a screwdriver (not included) to secure them (Fig. 20).
4.2 Main Installation
Step 1. Start with the outside section. Feed the power cable above the latch and thread
the latch pin through the square hole in latch. The latch pin must be horizontal
while inserting the square hole in latch (Fig. 6).
Do NOT force the cable’s connector end through any part of the lock.
Damaging the connector may make the lock unusable.
(Fig. 21)
Horizontal
Latch Pin
Fig. 6
Power Cable

16 TURBOLOCK TL115
It’s highly recommended to leave the door open during installation. And always
keep the bolt extended throughout the installation (Fig. 7).
Step 2. If needed, have someone hold the door itself or hold the outside section at against
the front of the door. Then take out the inside section, and turn the thumb vertically
before installing (Fig. 8).
Step 3. Remove the battery compartment cover on the inside section (Fig. 9).
Step 4. Gently feed the other power cable through the hole of inside section to snap it into
the cable connectors. Then feed the connected power cable into the hole of door
(Fig. 10).
Step 5. Align the mounting holes of inside section with the two round holes near the square hole in latch, then use the two
mounting screws to install the inside section on the door (Fig. 11).
Always keep the bolt extended and the thumb turn vertical throughout the installation (Figs. 7 & 8).
Extended Retracted
Fig. 7
Fig. 8
Compartment
Cover
Fig. 9 Fig. 10 Fig. 11
Mounting Screws

TURBOLOCK TL115 17
Step 6. Install the included 9V alkaline battery or rechargeable battery into battery compartment (Fig. 12).
Make sure the positive and negative pole connection is correct.
Step 7. Slide down the compartment cover to complete the installation (Fig. 13).
BATTERY
Fig. 12 Fig. 13
Do NOT force the cable’s connector end through any part of the lock. Damaging the connector will make the lock
unusable.
Step 8. The lock should now be ready to use. It’s highly recommended to use the default Passcode and the app to test the lock
before closing the door. See Section 6 for information on the default admin Passcode. See Section 8 for information on
the app.

18 TURBOLOCK TL115
Section 5
Using the Lock
To unlock the TL115, use the keypad to enter the passcode, then press ‘#’. The TL115 will unlock after the voice conrmation
(“Opened”) and will automatically lock again after a few seconds.
The Admin Passcode must be changed from the default. See Section 6.
The lock can also be unlocked via the app. Refer to Section 8.
Section 6
Keypad Passcodes
6.1 Changing the Admin Passcode
• The Admin Passcode must always be exactly 6 digits long.
• The default Admin Passcode is ‘123456’.
For security, it is highly recommended that you change the Admin Passcode from the manufacturer default.
Step 1. Press the ‘#’ on the keypad, and enter the current Admin Passcode then press ‘#’. Voice navigation will guide you
through the process:
“To set up an Admin Passcode, please press 1.”
Step 2. Enter ‘1’ then press ‘#’.
Step 3. Enter the new Admin Passcode, then press ‘#’. After the voice conrmation (“Success”), the new Admin Passcode is
saved.
Step 4. Test the new Admin Passcode to conrm the modication was successful.
• The Passcode must be entered while the keypad backlight is on. If it goes out, begin again at Step 1.
• If the Admin Passcode is lost or forgotten, the lock may be reset. Refer to Section 9.

TURBOLOCK TL115 19
6.2 Adding Keypad Passcodes
Keypad passcodes can be generated so that more people can gain entry access as needed.
USE WITH CAUTION. Anyone with the keypad passcode can unlock the TL115 until the keypad passcode is deleted. If more
control is needed, refer to Section 8.
• The admin must create passcodes for users.
• Keypad passcodes must be 6 digits long.
• The TL115 can hold up to 9 keypad passcodes.
Step 1. Press ‘#’ on the keypad, and enter the current Admin Passcode. Then press ‘#’ again. Voice navigation will guide you
through the process:
“To set up a user passcodes, please press 2.”
Step 2. Enter ‘2’ then press ‘#’. Follow the voice prompt:
“Please enter the new user passcode.”
Step 3. Enter a new keypad passcode, and then press ‘#’. After the voice conrmation (“Success”), the new passcode has
been saved.
You can create multiple passcodes (up to 9 total) in Step 3 so long as the keypad backlight is still on. If the keypad backlight
turns o󰀨, you must go back to Step 1 to create a new keypad passcode.
Step 4. Test the new passcode(s) to conrm the modication was successful.

20 TURBOLOCK TL115
6.3 Delete a Single Passcode
Step 1. Press ‘#’ on the keypad, and enter the current Admin Passcode. Then press ‘#’ again. Voice navigation will guide you
through the process:
“To delete a user passcode, please press 3.”
Step 2. Enter ‘3’ then press ‘#’ before the keypad turns o󰀨.
Step 3. Before the keypad turns o󰀨, enter the passcode you want to delete, then press ‘#’ .
Step 4. After the voice conrmation (“Success”), the old passcode should be deleted.
Step 5. Test the old Passcode. It should now be unusable.
6.4 Delete All Passcodes
Step 1. Pres s ‘#’ on the keypad, and enter the current Admin Passcode. Then press ‘#’ again .
Step 2. Voice navigation will guide you through the process:
“To erase all user passcodes, please press 4.”
Step 3. Enter ‘4’ then press ‘#’ before the keypad turns o󰀨.
Step 4. After the voice conrmation (“All user passcodes successfully deleted”), the keypad will turn o󰀨. All passcodes are now
deleted.
Step 4. Test all previous keypad passcodes. They should now be unusable.
6.5 Passcode Disguise
This function is an added security feature aimed at preventing Passcode theft. With Passcode Disguise, you may enter 12 digits
into the keypad. As long as the correct Passcode sequence is entered, regardless of how many digits were entered before or
afterwards, the TL115 will unlock.