TV One CORIOview User manual

CORIOview™Multi Window Processor
CORIOgrapher™V2.6 and above
Quick Start Guide V1.00

2 tvONE

In this guide
Welcome ................................................................................................................................ 4
Hardware recommendations .............................................................................................. 5
About your CORIOview......................................................................................................... 6
About the buttons of your CORIOview ..................................................................... 7
About CORIOgrapher.......................................................................................................... 10
Quick start ........................................................................................................................... 11
Regulatory compliance....................................................................................................... 16
Contact us............................................................................................................................ 16
Get more help
There are more Quick Start Guides available on the USB drive that came with your
CORIOview. CORIOgrapher™ now comes with fully searchable help, just select ?and
search, or ask a question.

4 tvONE
Welcome
Congratulations on your purchase of CORIOview, Multi-Window Processor re-defined!
Your CORIOview works with CORIOgrapher software allowing you to configure your
unit with ease. Your CORIOview is the best tool to make the most of your visual
space.
4K Processor with pixel perfect scaling
Crystal clear images with 4K output
Windows labelling allowing source naming
Color borders with adjustable thickness
16 preset layouts ready to use
Intuitive front panel with 21 buttons
Layout activation, Video and Audio routing from front panel
Unique “Info” button
Wide range of inputs, including DVI, SDI, HDBaseT, 4K, and streaming media
Up-down-cross conversion
Custom resolutions
Embedded and S/PDIF audio outputs
Audio embedding and de-embedding
Multiple control methods using CORIOgrapher, API or Crestron/AMX controllers
Ultra compact - up to 8 inputs in ½ RU size
Intuitive user interface
Designed to be used with touch screen PC tablets as well as mouse-controlled PC
[touch not fully supported, under development]
Assign sources to windows
Design window border colors and sizes
Configure labels, borders, and colors
Custom resolution editor on inputs and outputs
Control and configure audio

Hardware recommendations
At tvONE, we design our products to the highest quality standards. To get the best
results from our products, we recommend that you use the best quality connectors,
cables, and adapters. Consider the points below when you choose accessories and
position equipment.
•For best results with HDMI/DVI, use cables under 15 m long, or shorter if you use
connection adapters. If you need to place your products more than 15 m apart,
use a signal extender.
See our range of signal extenders at tvone.com/signal-extension-systems.
•For best results with HDMI, use High Speed or Premium High Speed HDMI
cables.
•In industrial environments, use shielded Ethernet cables.
•Shielded Ethernet cables are often marked F/UTP or FTP. This is relevant when
using HDBaseT modules for Cat 6 and AVIP module for USB.
•Use good quality USB drives compatible with USB 3.0.

6 tvONE
About your CORIOview
CORIOview rear panel
S/PDIF audio output
Connect to audio device with RCA
Power supply input
Connect to an electrical outlet with PSU
Input module (black)
Connect to sources
Output module
(white)
Connect to displays
CPU module
Connect to your network with Ethernet
Optional: connect to serial controller with RS-232
Optional: connect directly to a PC with Ethernet or
RS-232
A
C
C
B
D
E

CORIOview mounting accessories
You can mount your CORIOview to a surface, rack, or ONErack system with our
mounting accessories, sold separately. Ask your distributor about:
•RM-CV-1RU-SINGLE mounting for single CORIOview unit, it has space for
external power supply
•RM-CV-1RU-DUAL mounting for two CORIOview units
•RM-CV-1RU-HANDLES handles for your rack mount unit
•RM-503-SRF surface mounting kit for CORIOview for mounting CORIOview
on a flat surface [e.g. under a table]
About the buttons of your CORIOview
You can use the buttons of the front panel to load presets, choose which audio to
hear, change the source playing in a window, lock the buttons, enter and exit
standby, and display information about the source-to-window assignments.

8 tvONE
Preset mode
Buttons are lit
dimly blue
Buttons have presets
available.
Button is lit
more brightly
The preset
corresponding to button
2 is active.
Buttons are
not lit
Buttons do not have
corresponding presets.
Video mode
Buttons are lit
dimly blue
Available but unselected.
Button is lit
more brightly
Source 1 is playing in
window A.
Buttons are
not lit
Buttons do not have
windows or sources.
Audio mode
Buttons are lit
dimly blue
Available but unselected.
Button is lit
more brightly
Source 1 is playing out of
the embedded and
S/PDIF outputs.
Buttons are
not lit
Buttons do not have
sources.
Front panel lock mode
Buttons 1 and
2 are lit
The buttons of the
CORIOview are locked.
Window/source info mode
info
button
Toggles on or off
information labels
viewed on the display.
Standby mode
Standby
button lit other
buttons not lit
Standby mode
CORIOview is in low
power mode and not
displaying content.
Standby button
and other
buttons lit
Normal mode

Selecting the window source
•To select the window source, press and release the VIDEO button, then a
window button Ato H, then a source button 1to 8.
Selecting a preset
•To select a preset, press and release the PRESET button, then a preset
button Ato Hor 1to 8.
Selecting an audio source
•To select a source to hear, press and release the AUDIO button, then a
source button 1to 8.
Locking and unlock the front panel buttons
•To lock or unlock, press and hold buttons 1and 2.
Show the window/source information labels on the display
•To show or hide the information labels, press and release the button.
Change between standby and normal operational modes
•To enter or exit standby mode, press and hold the button.

10 tvONE
About CORIOgrapher
CORIOgrapher is the software that controls your CORIOview for example window
sources, preset layout, and transitions for a state-of-the-art dynamic video wall
experience.
CORIOgrapher:
•Works with PCs running Windows®7 and 10
•Works with Surface Pros and similar touch screen devices [touch not fully
supported, under development]
•Does not work with touch-screen-only devices such as tablets or phones
•Installs Windows® .NET 4.6, if you don't have it
•Needs 600 MB of disk space during installation
•Is approximately 50 MB in size once installed
CORIOgrapher main areas
Home
Home is where you connect to a CORIOview, load a
configuration from a file, or create an offline configuration.
Dashboard
Dashboard is where you control the actions of your CORIOview.
Settings is where you configure your system, network, modules,
and more.
opens the help.

Quick start
This Quick Start Guide gives you an overview of the steps involved in setting up your
CORIOview hardware and CORIOgrapher software.
1. Install your hardware
a. Connect your display and sources to your output and input
modules. Connect the LAN port of the CPU module to your
network.
Video tearing or stuttering
Using a mixture of resolutions can cause video tearing or stuttering. For best results,
make sure all your sources and display use the same frame rate.
b. OPTIONAL: Connect a digital audio device to the S/PDIF audio
output.
c. Power on your CORIOview.

12 tvONE
2. Check that your display looks correct for each source.
Select the highest numbered preset to display all the sources.
Make sure that the source for the window is playing, and check that the
picture is correct.
Not the source you were
expecting, blue screen, display
keeps dropping signal, or no
image.
Possible causes:
•Source connected incorrectly
•Input ports named incorrectly
•Source not playing
•Source resolution not
supported
•Display does not support
HDCP
•Source does not support the
required number of HDCP
keys
•Poor quality or damaged
cables
Sources and display
connected.
3. OPTIONAL: You can test the audio of each audio source.
Press and release the AUDIO button, then press and release each audio
source button from 1to 8.

Make sure your inputs and embedded output are not muted from CORIOgrapher.
4. Install CORIOdiscover™and CORIOgrapher.
Your CORIOview comes with a USB drive, which contains software for
installing CORIOdiscover and CORIOgrapher.
5. Open CORIOgrapher and select your CORIOview. Enter your username and
password to login and select Read to load your configuration.
The default username is admin, and the default password is
adminpw. We suggest that you change default user name and
password and keep a record of them.

14 tvONE
6. OPTIONAL, if you aren't connected to a CORIOview, you can create an
offline configuration for your device.
The media player of the Dual Stream In module is not available when you work in an
offline configuration.
7. OPTIONAL, but recommended: name your input and output ports.
Select > Slot Status. Give each port a name that describes the device
connected to it.

Next steps
Congratulations, your device is set up!
If your CORIOview contains one or more Dual Stream In modules, you need to set
those up too.
Read about setting up the Dual Stream In module in CORIOgrapher Help.

16 tvONE
Regulatory compliance
This product has been tested for compliance with appropriate FCC and CE rules and
regulations. The power adapter and supply has been tested for compliance with
appropriate UL, CUL, CE, PSE, GS, rules, regulations and/or guidelines. This product
and its power adapter is RoHS compliant.
Contact us
www.tvone.com
[email protected]
Support NCSA: [email protected]
Support EMEA: [email protected]
Support ASIA: [email protected]
Information in this document is subject to change without notice. No part of this
publication may be reproduced, stored in a retrieval system, or transmitted in any
form or any means electronic or mechanical, including photocopying and recording
for any purpose other than the purchaser's personal use without the written
permission of tvONE.
Copyright 2018 tvONE®. All rights reserved.
Registered in the U.S. Patent and Trademark Office.