TV One C3-540 CORIOmaster User manual

Firmware versionM403and above
PDF-C3-5x0 V2.10
Mar 2017
C3-540CORIOmaster™
C3-510CORIOmaster mini™
C3-503 CORIOmaster micro™
CORIOgrapher™V2.4
User Guide V2.10

In this guide
Welcome to tvONE™ Help 1
Setting up your CORIOmaster™ 2
Quick start 4
Get to know your products 9
About your CORIOmaster™ 9
About your CORIOmaster mini™ 11
About your CORIOmaster micro™ 12
About the buttons of your CORIOmaster micro™ 13
About modules 14
Input modules 14
Output modules 14
Power supply module 15
Adapters 15
About your Streaming media and 4K playback input module 15
Streaming media and 4K playback input module - quick start guide 16
Hardware recommendations 21
Planning and installing video walls 22
Planning a video wall 22
What is a window? 23
What is a preset? 23
Installing video wall hardware 23
Setting up a video wall in CORIOgrapher™ 26
About CORIOgrapher™ 26
Getting started with CORIOgrapher™ 27
To connect to your CORIOmaster and get its configuration 27
To create a configuration offline 28
To send a configuration to your CORIOmaster 28
Naming input and output ports 29
Naming the input ports of a Streaming media and 4K playback input module 29
Creating a video wall 30
Testing your video wall installation 31
Settings 35
What are user roles? 35
Device settings 36
Naming your CORIOmaster™ 36
Resetting your CORIOmaster™ to factory default settings 36
Choosing your default working units 37
Backing up and restoring your settings 37
Backing up your settings on your CORIOmaster 37

Restoring your settings from your CORIOmaster 38
Backing up your settings to a file on your computer 38
Restoring or copying settings from a file on your computer 39
Problems sharing settings between CORIOmaster units 39
CORIOmaster micro™ settings 40
Configuring the buttons of your CORIOmaster micro™ 40
User settings 41
Creating and editing users 41
What are user roles? 41
Why set a timeout time? 41
Changing other users' passwords 42
Changing your own password 42
Network settings 43
Configuring network settings for your CORIOmaster™ 43
Configuring network settings for streaming media 44
About static IP addresses 44
To configure network settings for streaming media 44
Finding the MAC address of your Streaming media and 4K playback input module 45
Playlist settings 46
Renaming playlists and moving playlists between modules 47
Deleting playlists 47
Using CORIOgrapher™ 49
Presets 49
Creating and editing presets 49
What is a preset? 49
What is included in a preset? 50
What is not included in a preset? 50
For best results 50
Saving presets 52
Editing presets 52
Loading a preset 54
What is a preset? 54
Loading a preset from CORIOgrapher 54
Loading a preset with the buttons of your CORIOmaster micro 54
Changing the source playing in a window 55
Changing the source in CORIOgrapher 55
Changing the source with the buttons of your CORIOmaster micro 55
Changing the source using the dashboard 56
Playing audio 57
About audio 57
Choosing which window to hear with the buttons of the front panel 58
Show me an example 58
Choosing which window to hear with CORIOgrapher™ 58

Adjusting the audio input level and muting individual sources 59
Muting the audio output 59
Media and streams 60
Playing media and streams 61
Before you start 62
Adding and editing media streams 62
Adding media items, streams, and playlists to your play queue 63
Changing the duration of media items 65
Using the playback controls 65
Managing the play queue 66
Saving the play queue 67
Playing the play queue automatically 67
Creating and managing playlists 68
About playlists 68
Creating a new playlist 69
Saving the play queue to a playlist 70
Managing and editing playlists 71
Deleting a playlist 73
Moving playlists between modules 73
Deleting all playlists 73
Duplicating playlists 73
Choosing the best resolution for your playlist or play queue 74
Understanding the format of resolution 74
How do I know what resolution my media items are? 75
Using the buttons of your CORIOmaster micro™ 76
Changing between preset and source selection mode with your CORIOmaster micro™ 76
Locking your CORIOmaster micro™ 76
Troubleshooting and FAQs 78
Checking and updating the CORIOmaster firmware 78
Checking your firmware version and downloading new firmware 78
Updating the firmware 79
I can't see my CORIOmaster in the Discovered CORIOmasters list 80
The picture keeps coming and going 82
My Streaming media and 4K playback input module keeps overheating 83
I can't hear any audio 84
I can't update the firmware of my Streaming media and 4K playback input module 86
What's the password for my CORIOmaster™? 87
Can I use HDMI extenders with CORIOmaster™ output modules? 87
How do I find the MAC address of my Streaming media and 4K playback input module? 87
How fast is my connection to the Streaming media and 4K playback input module? 87
Which media formats can I add to a play queue? 87
Can I save my play queue? 87
More 88

What's new in CORIOgrapher™ V2.4 88
Product specifications 89
CORIOmaster™ C3-540 specifications 89
CORIOmaster mini™ C3-510 specifications 91
CORIOmaster micro™C3-503 specifications 93
Streaming media and 4K playback input module specifications 95
End user license agreement for CORIOgrapher 97
Regulatory compliance for CORIOmaster™, CORIOmaster mini™, CORIOmaster micro™, and all
input and output modules 99
Contact us 99
Video wall planner 100

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Welcome to tvONE™ Help
Welcome to tvONE Help, the place to get help with your:
nCORIOmaster™
nCORIOmaster mini™
nCORIOmaster micro™
nCORIOgrapher™
This document is also available as online help. To open the online help, select in CORIOgrapher and
search, or ask a question.
Meet CORIOmaster
Thanks for buying this CORIOmaster, CORIOmaster mini, or CORIOmaster micro. CORIOmaster connects to a
wide range of sources and displays, and works with CORIOgrapher software to allow you to build dynamic
video walls with an easy-to-use visual interface.
Output up to four video walls to monitors, LED screens, and projectors, including devices that support 4K
Wide range of inputs, including DVI, SDI, HDBaseT™, 4K, and streaming media
Audio support with CORIOmaster micro
Combination of different size and resolution of displays can be used
Adjustable bezel compensation
Edge blending of projectors
Up-down-cross conversion
Control your video wall with CORIOgrapher, IP, or serial connection
Horizontal alignment on analog PC inputs
AMX & Crestron modules available
CORIOmaster: 4RU frame size
CORIOmaster mini: 1RU frame size
CORIOmaster micro: 1RU half rack size, up to two video walls
Meet CORIOgrapher
CORIOgrapher V2.4 is packed with features to help you create and manage your video walls.
Simple, powerful, software interface
Save window configurations as presets and transition between presets
Rotate outputs in 1° increments
Manage streaming media
Custom resolution editor with resolutions auto detected on inputs, and selectable on the outputs
See your changes instantly with immediate mode
Undo and redo your work
Position your displays and windows with pixel-precision

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Setting up your CORIOmaster™
This section contains everything you need to know about installing and setting up your video wall with
CORIOmaster™ and CORIOgrapher™.
In this section
Quick start 4
Get to know your products 9
About your CORIOmaster™ 9
About your CORIOmaster mini™ 11
About your CORIOmaster micro™ 12
About the buttons of your CORIOmaster micro™ 13
About modules 14
About your Streaming media and 4K playback input module 15
Streaming media and 4K playback input module - quick start guide 16
Hardware recommendations 21
Planning and installing video walls 22
Planning a video wall 22
Installing video wall hardware 23
Setting up a video wall in CORIOgrapher™ 26
About CORIOgrapher™ 26
Getting started with CORIOgrapher™ 27
Naming input and output ports 29
Creating a video wall 30
Testing your video wall installation 31
Settings 35
Device settings 36
Naming your CORIOmaster™ 36
Resetting your CORIOmaster™ to factory default settings 36
Choosing your default working units 37
Backing up and restoring your settings 37
CORIOmaster micro™ settings 40
Configuring the buttons of your CORIOmaster micro™ 40
User settings 41
Creating and editing users 41
Changing other users' passwords 42
Changing your own password 42
Network settings 43
Configuring network settings for your CORIOmaster™ 43
Configuring network settings for streaming media 44
Playlist settings 46
Renaming playlists and moving playlists between modules 47

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Deleting playlists 47

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Quick start
This Quick Start Guide gives you an overview of the steps involved in setting up a video wall with your
CORIOmaster™, CORIOmaster mini™, or CORIOmaster micro™ hardware and CORIOgrapher™ software.
1. Plan your video wall. What do you want your video wall to look like? What equipment do you need to
achieve this?
At the back of this guide is a plan that you can fill out.
Read more about planning a video wall on page 22.
2. Install your hardware.
a. Position your displays.
b. Connect your displays and sources to your output and input modules. Connect the LAN port of the CPU
module to your network.
OPTIONAL: If you have a CORIOmaster micro™, connect a digital audio device to the S/PDIF audio
output.

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c. Power on your CORIOmaster.
Read more about installing hardware on page 23.
3. Install CORIOdiscover and CORIOgrapher.
Your CORIOmaster comes with a USB drive, which contains software for installing CORIOdiscover and
CORIOgrapher.
Request the latest version of the CORIOgrapher software from the Downloads tab at
tvone.com/new-coriographer-videowall-design-software.
4. Open CORIOgrapher and select your CORIOmaster. Enter your username and password to log in, and
select Read to load your configuration.
The default username is admin, and the default password is adminpw.
Read about what to do if you can't find your CORIOmaster in the list on page 80.

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If you aren't connected to a CORIOmaster, you can create an offline configuration for your device.
The media player of the Streaming media and 4K playback module is not available when you work in an offline configuration.
Read more about your first steps with CORIOgrapher on page 27.
5. Optional, but recommended: name your input and output ports.
Select > Slot Status. Give each port a name that describes the device connected to it.
Read more about naming input and output ports on page 29.
6. On the wall editor, add your displays, and arrange them to match your video wall.
Select Wall Editor > (DISPLAYS)Add, and drag your displays onto the wall editor. Drag the displays into
place.
Create a rough arrangement at this stage. When you have tested your video wall you can make your
arrangement more accurate.
Read more about creating a basic video wall on page 30.

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7. Add a window and scale it to cover the whole video wall.
Select Wall Editor > (WINDOWS)Add, and drag a window onto the wall editor. Drag the edges until it
covers all of your displays. Select Take to send the video wall to your CORIOmaster.
8. Check that your video wall looks correct.
Make sure that the source for the window is playing, and check that the picture is assembled correctly.
Not the source you were expecting, blue screen,
display keeps dropping signal, or no image.
Possible causes:
nSource connected incorrectly
nInput ports named incorrectly
nSource not playing
nSource resolution not supported
nDisplay does not support HDCP
nSource does not support the required number of
HDCP keys
nPoor quality or damaged cables
Source correct, connected, and playing.
Image appears in the wrong places.
Possible causes:
nDisplays arranged incorrectly in CORIOgrapher
nOutput ports named incorrectly
nDisplays connected incorrectly

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Source and displays connected and arranged
correctly.
9. Repeat step 7to add windows for all of your sources. Check that all your sources and displays work as
expected.
10. OPTIONAL: if you have a CORIOmaster micro, you can test the audio for each window. From the wall
editor, select Audio and select each window in turn from Audio Follows.
You should hear the audio from the source playing in that window.
Read about what to do if you cant hear audio on page 84.
Read more about testing your video wall on page 31.
Read troubleshooting advice on page 78.
Next steps
Congratulations, your video wall is set up! You can now make your video wall more accurate, configure the
best quality settings, and add transitions and effects.
If your CORIOmaster contains one or more Streaming media and 4K playback input modules, you need to set
those up too.
Read about setting up Streaming media and 4K playback input modules on page 16.

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Get to know your products
Learn about the features and functions of your hardware.
In this section
About your CORIOmaster™ 9
About your CORIOmaster mini™ 11
About your CORIOmaster micro™ 12
About the buttons of your CORIOmaster micro™ 13
About modules 14
About your Streaming media and 4K playback input module 15
Streaming media and 4K playback input module - quick start guide 16
Hardware recommendations 21
About your CORIOmaster™
CORIOmaster connects to a wide range of sources and displays, and works with CORIOgrapher™ software to
allow you to build dynamic video walls with an easy-to-use visual interface.
Slots
Your CORIOmaster has 16 slots that can contain input or output modules. You can have up to 14 input modules
and up to 14 output modules. Of the 14 input modules, up to five can be Streaming media and 4K playback
input modules.
In a CORIOmaster, slots 1 and 2 can only contain input modules, and slots 15 and 16 can only contain output
modules. Only slots 4, 8, 5, 1, and 3 can contain Streaming media and 4K playback input modules. Install
Streaming media and 4K playback input modules in the order shown here.
We recommend that you group your input and output modules. Add input modules from slot 1 upwards, and
add output modules from slot 16 downwards.

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CORIOmaster rear panel
Input module (black) Connect to sources
Output module (white) Connect to displays
CPU module
Connect to your network with Ethernet
Optional: connect to serial controller with RS-232
Optional: connect directly to a PC with Ethernet or RS-232
Optional second PSU, sold separately Optional: connect to electrical outlet
Sealed slots Not available for use
Power supply unit (PSU) Connect to electrical outlet

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About your CORIOmaster mini™
This guide uses the name CORIOmaster to mean CORIOmaster™, CORIOmaster mini™, and CORIOmaster
micro™ systems, unless specifically stated.
Slots
Your CORIOmaster mini has six slots that can contain input or output modules. You can have up to five input
modules and up to five output modules. Of the five input modules, up to two can be Streaming media and 4K
playback input modules.
In a CORIOmaster mini, slot 6 can only contain an input module. Only slots 1 and 2 can contain Streaming
media and 4K playback input modules.
Risk of poor performance
Avoid fitting an input module in slot 4.
CORIOmaster mini rear panel
Power supply unit (PSU) Connect to electrical outlet
CPU module
Connect to your network with Ethernet
Optional: connect to serial controller with RS-232
Optional: connect directly to a PC with Ethernet, RS-232, or USB
Output module (white) Connect to displays
Input module (black) Connect to sources
Note: slot 6 is a fixed input slot, included with every CORIOmaster mini.

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About your CORIOmaster micro™
This guide uses the name CORIOmaster to mean CORIOmaster™, CORIOmaster mini™, and CORIOmaster
micro™ systems, unless specifically stated.
Do not open the cover of your CORIOmaster micro.
Slots
Your CORIOmaster micro has three slots that can contain input or output modules. You can have up to two
input modules and up to two output modules.
CORIOmaster micro rear panel
S/PDIF audio output Connect to audio device with RCA
Power supply input Connect to an electrical outlet with PSU
Input module (black) Connect to sources
Output module (white) Connect to displays
CPU module
Connect to your network with Ethernet
Optional: connect to serial controller with RS-232
Optional: connect directly to a PC with Ethernet, RS-232, or USB
CORIOmaster micro mounting accessories
You can mount your CORIOmaster micro to a surface, rack, or ONErack system with our mounting accessories,
sold separately. Ask your distributor about:
nRM-503-1RK-MOD ONErack mounting module for CORIOmaster micro
nRM-503-1RU-DUAL rack mounting kit for one or two CORIOmaster micro units
nRM-503-SRF surface mounting kit for CORIOmaster micro

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About the buttons of your CORIOmaster micro™
You can use the buttons of the front panel to load presets, choose which window to hear, change the source
playing in a window, and lock the buttons.
By default, the buttons correspond to the first eight presets, sources, or windows in your system. You can
choose which button corresponds to which preset, source, or window.
Read more about mapping the buttons of your CORIOmaster micro on page 40.
The buttons light up different colors depending on the mode and status of your CORIOmaster micro™.
Colors of buttons
Buttons are
lit dimly
orange
The CORIOmaster micro is in preset selection
mode.
Button is lit
more
brightly
The preset corresponding to button 6 is active.
Buttons are
not lit
Buttons 7 and 8 do not have corresponding
presets.
Buttons are
lit dimly
green
The CORIOmaster micro is in source selection
mode.
Button is lit
more
brightly
The source corresponding to button 2 is playing in
the active window. You hear the audio from the
active window.
Buttons are
not lit
Buttons 7 and 8 do not have corresponding
sources.
Buttons 2
and 3 are lit
red
The buttons of the CORIOmaster micro are locked.
Selecting the active window
You hear the active window, and you can change the source for the active window.
nTo select the active window, press and hold the button corresponding to that window until it starts flashing.
Selecting a window to hear
When a window is active, you hear the audio from that window.
nTo select a window to hear, press and hold the button corresponding to that window until it starts flashing.
Selecting a preset or source
nTo select a preset or source, press and release the button corresponding to that preset or source.

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Changing between preset and source selection mode
nPress and hold buttons 1 and 5 until they start flashing.
The buttons change color.
About modules
CORIOmaster™, CORIOmaster mini™, and CORIOmaster micro™ support six types of input module, and five
types of output module. Each module supports specific connections, but our range of adapters means you
can connect almost any type of source or display to your CORIOmaster.
Input modules
Module Product number Connections
4K 30/60 HDMI input module CM-HDMI-4K-2IN 2 x HDMI up to 4096x2160@30or
1 x HDMI up to 4096x2160@60Hz
HDMI and HDCP compatible
Universal DVI CORIOmaster input
module
CM-DVIU-2IN 2 x DVI-U (HDCP compliant)
3G-SDI CORIOmaster input
module
CM-3GSDI-2IN 2 x 3G/HD/SD-SDI using BNC
For co-axial cables
HD/SD-SDI CORIOmaster input
module
CM-HDSDI-4IN 4 x HD/SD-SDI using BNC
For co-axial cables
HDBaseT™ CORIOmaster input
module
CM-HDBT-2IN-1ETH 2 x HDBaseT
For CATx cables
Supports up to 2x4K@30Hz, or
1x4K@60Hz
Streaming media and 4K playback
input module
Read more about the Streaming
media and 4K playback input
module on page 15.
CM-AVIP-IN-1USB-1ETH 1 x USB 2.0/3.0
1 x Ethernet
Output modules
Module Product number Connections
3G-SDI CORIOmaster scaled
output module
CM-3GSDI-SC-2OUT 2 x 3G/HD/SD-SDI using BNC, with
scaling
For co-axial cables
4K30 scaling output module CM-HDMI-4K-SC-1OUT 1 x HDMI up to 4K @30Hz (UHD)
DVI-I CORIOmaster scaled output
module
CM-DVI-I-SC-2OUT 2 x DVI-I (HDCP compliant)
HDBaseT™ CORIOmaster scaled
output module
CM-HDBT-SC-2OUT-1ETH 2 x HDBaseT
For CATx cables

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Power supply module
Module Product number Connections
Redundant PSU for 4RU series
units
CM-4RPS 1 x IEC power cord
Adapters
You can use our adapters to connect any of the following formats to the DVI input and output modules. Unless
stated, you can use all of these adapters with both DVI-I and DVI-U modules.
Adapter Product number Male connector Female connector
HDMI adapter CMD1941 DVI HDMI
Analog PC adapter ZDH2040 DVI VGA
Analog RGBHV adapter ZDB-2038 DVI Analog RGBHV
YPbPr/YUV adapter ZDR2042 DVI YPbPr/YUV
YPbPr/YUV adapter cable ZDB2044 DVI YPbPr/YUV
YC (S-Video) adapter ZDB2048 DVI-U only 2 x composite video
YC (S-Video) adapter ZDS2046 DVI-U only 4-pin mini-DIN
Composite video adapter ZDC2050 DVI BNC
About your Streaming media and 4K playback input module
The Streaming media and 4K playback input module allows you to decode and play media and images from a
USB drive, and video streams from IP sources. Sources include streaming server, and from any device when
used with an IP encoder, such as the Magenta™ENCODER-100.
Features
nPlay two simultaneous channels of media, including IP streams
nPlay video clips from USB drive up to 4K@30Hz
nPlay still images up to 8K
nPlay media from streaming server
nCreate and save up to 20 playlists
nPrimary channel supports up to 4K@30Hz
nSecondary channel supports 1080p@60Hz
nIP streams up to 1080p@60Hz
nFull resolution and framerate scaling
nStart playing media when your CORIOmaster™ starts
nSupports USB 2.0 and USB 3.0