
5
6.0 TROUBLESHOOTING
In the event that the unit appears to be non-functional, make certain that the AC
power outlet is active and that the AC adapter is fully plugged into the 1T-AP-216
and the connector has been turned 90 degrees Clockwise to lock it in place.
Next, substitute any cables in use with known good cables to remove that
variable.
After trying the above suggestions should the problem still persist, contact your
dealer for additional suggestions before contacting TV One. Should the dealer’s
technical personnel be unable to assist you, contact TV One via our support
website: http://tvone.crmdesk.com. Create a technical support request on the
site and our support team will respond within a short period of time.
7.0 LIMITED WARRANTY
LIMITED WARRANTY – With the exceptions noted in the next paragraph, TV
One warrants the original purchaser that the equipment it manufactures or sells
will be free from defects in materials and workmanship for a period of two years
from the date of purchase. Should this product, in TV One’s opinion, prove
defective within this warranty period, TV One, at its option, will repair or replace
this product without charge. Any defective parts replaced become the property of
TV One. This warranty does not apply to those products which have been
damaged due to accident, unauthorized alterations, improper repair,
modifications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.
Items integrated into TV One products that are made by other manufacturers,
notably computer hard drives and liquid crystal display panels, are limited to the
term of the warranty offered by the respective manufacturers. Such specific
warranties are available upon request to TV One.
If repairs are necessary under this warranty policy, the original purchaser must
obtain a Return Authorization Number from TV One and return the product to a
location designated by TV One, freight prepaid. After repairs are complete, the
product will be returned, freight prepaid.
LIMITATIONS - All products sold are "as is" and the above Limited Warranty is in
lieu of all other warranties for this product, expressed or implied, and is strictly
limited to two years from the date of purchase. TV One assumes no liability to
distributors, resellers or end-users or any third parties for any loss of use,
revenue or profit.
TV One makes no other representation of warranty as to fitness for the purpose
or merchantability or otherwise in respect of any of the products sold. The
liability of TV One with respect to any defective products will be limited to the