TV One C3-540 CORIOmaster User manual

Firmware versionM404and above
QSG-C3-5x0-V2.20
Jun 2017
C3-540CORIOmaster™
C3-510CORIOmaster mini™
C3-503 CORIOmaster micro™
CORIOgrapher™V2.5 and above
Quick Start Guide V2.20

In this guide
Welcome 1
Hardware recommendations 2
About your CORIOmaster™ 3
About your CORIOmaster mini™ 4
About your CORIOmaster micro™ 5
About the buttons of your CORIOmaster micro™ 6
About audio and your CORIOmaster micro™ 8
About CORIOgrapher™ 10
Quick start 11
Regulatory compliance 18
Contact us 18
Video wall worksheet 19
Get more help
There are more Quick Start Guides available on the USB drive that came with
your CORIOmaster™. CORIOgrapher™ now comes with fully searchable help,
just select and search, or ask a question.

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Welcome
Thanks for buying this CORIOmaster™, CORIOmaster mini™, or
CORIOmaster micro™. CORIOmaster™ connects to a wide range of
sources and displays, and works with CORIOgrapher™ software to
allow you to build dynamic video walls with an easy-to-use visual
interface.
Features
Output up to four video walls to monitors, LED screens, and
projectors, including devices that support 4K
Wide range of inputs, including DVI, SDI, HDBaseT™, 4K, and
streaming media
Audio support with CORIOmaster micro™
Combination of different size and resolution of displays can be
used
Adjustable bezel compensation
Edge blending of projectors
Up-down-cross conversion
Control your video wall with CORIOgrapher™, IP, or serial
connection
Horizontal alignment on analog PC inputs
AMX & Crestron modules available
CORIOmaster™: 4RU frame size
CORIOmaster mini™: 1RU frame size
CORIOmaster micro™: 1RU half rack size, up to two video walls

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Hardware recommendations
At tvONE™, we design our products to the highest quality standards.
To get the best results from our products, we recommend that you
use the best quality connectors, cables, and adapters. Consider the
points below when you choose accessories and position equipment.
nFor best results with HDMI/DVI, use cables under 15m long, or
shorter if you use connection adapters. If you need to place your
products more than 15m apart, use a signal extender.
See our range of signal extenders at tvone.com/signal-extension-
systems.
nFor best results with HDMI, use High Speed or Premium High
Speed HDMI cables.
nIn industrial environments, use shielded Ethernet cables.
Shielded Ethernet cables are often marked F/UTP or FTP.
nUse good quality USB drives compatible with USB 3.0.

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About your CORIOmaster™
CORIOmaster™ rear panel
Input module (black) Connect to sources
Output module (white) Connect to displays
CPU module
Connect to your network with
Ethernet
Optional: connect to serial
controller with RS-232
Optional: connect directly to a PC
with Ethernet or RS-232
Optional second PSU,
sold separately
Optional: connect to electrical
outlet
Sealed slots Not available for use
Power supply unit
(PSU) Connect to electrical outlet

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About your CORIOmaster mini™
This guide uses the name CORIOmaster™ to mean CORIOmaster™,
CORIOmaster mini™, and CORIOmaster micro™ systems, unless
specifically stated.
CORIOmaster mini™ rear panel
Power supply
unit (PSU) Connect to electrical outlet
CPU module
Connect to your network with Ethernet
Optional: connect to serial controller with
RS-232
Optional: connect directly to a PC with
Ethernet or RS-232
Output
module
(white)
Connect to displays
Input module
(black)
Connect to sources
Note: slot 6 is a fixed input slot, included
with every CORIOmaster mini™.

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About your CORIOmaster micro™
This guide uses the name CORIOmaster™ to mean CORIOmaster™,
CORIOmaster mini™, and CORIOmaster micro™ systems, unless
specifically stated.
CORIOmaster micro™ rear panel
S/PDIF audio
output Connect to audio device with RCA
Power supply
input Connect to an electrical outlet with PSU
Input module
(black) Connect to sources
Output module
(white) Connect to displays
CPU module
Connect to your network with Ethernet
Optional: connect to serial controller with
RS-232
Optional: connect directly to a PC with
Ethernet or RS-232

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CORIOmaster micro™ mounting accessories
You can mount your CORIOmaster micro™ to a surface, rack, or
ONErack system with our mounting accessories, sold separately. Ask
your distributor about:
nRM-503-1RK-MOD ONErack mounting module for CORIOmaster
micro™
nRM-503-1RU-DUAL rack mounting kit for one or two CORIOmaster
micro™ units
nRM-503-SRF surface mounting kit for CORIOmaster micro™
About the buttons of your CORIOmaster
micro™
You can use the buttons of the front panel to load presets, choose
which window to hear, change the source playing in a window, and
lock the buttons.
By default, the buttons correspond to the first eight presets, sources,
or windows in your system. You can choose which button
corresponds to which preset, source, or window.
Read more about mapping the buttons of your CORIOmaster micro™ in
CORIOgrapher™. Just select and search, or ask a question.
The buttons light up different colors depending on the mode and
status of your CORIOmaster micro™.

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Colors of buttons
Buttons are
lit dimly
orange
The CORIOmaster micro™ is in
preset selection mode.
Button is lit
more
brightly
The preset corresponding to
button 6 is active.
Buttons are
not lit
Buttons 7 and 8 do not have
corresponding presets.
Buttons are
lit dimly
green
The CORIOmaster micro™ is in
source selection mode.
Button is lit
more
brightly
The source corresponding to
button 2 is playing in the
active window. You hear the
audio from the active
window.
Buttons are
not lit
Buttons 7 and 8 do not have
corresponding sources.
Buttons 2
and 3 are lit
red
The buttons of the
CORIOmaster micro™ are
locked.
Selecting the active window
You hear the active window, and you can change the source for the
active window.
nTo select the active window, press and hold the button
corresponding to that window until it starts flashing.

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Selecting a window to hear
When a window is active, you hear the audio from that window.
nTo select a window to hear, press and hold the button
corresponding to that window until it starts flashing.
Selecting a preset or source
nTo select a preset or source, press and release the button
corresponding to that preset or source.
Changing between preset and source selection mode
nPress and hold buttons 1 and 5 until they start flashing.
The buttons change color.
About audio and your CORIOmaster micro™
nYour CORIOmaster micro™ has an S/PDIF audio output that you can
connect to a digital audio device with an RCA cable.
nYou can listen to a source playing in a window. The window you
hear is the active window. You can choose which window is active
with the buttons of the front panel. On the wall editor, the active
window shows .
nYou can mute and adjust the audio input level of individual sources
playing in windows in CORIOgrapher™.

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nYou can mute the audio output in CORIOgrapher™.
nThe Streaming media and 4K playback input module only supports
the following embedded audio formats:
nmp3
naac
Read more about audio in CORIOgrapher™. Just select and search, or ask a
question.

QSG-C3-5x0 10
About CORIOgrapher™
CORIOgrapher™ is the software that controls your CORIOmaster™. You
can create up to four video walls with multiple screens and windows,
and add transitions and effects for a state-of-the-art dynamic video
wall experience.
CORIOgrapher™:
nWorks with PCs running Windows® 7 and 10
nDoes not work with touch-screen-only devices, including tablets or
phones
nInstalls Windows® .NET 4.6, if you don't have it
nNeeds 600MB of disk space during installation
nIs approximately50 MB in size once installed
To use the preview feature, your PCmust have Windows® Media
Player installed, and it must have been launched at least once.
CORIOgrapher™ main areas
Home Home is where you connect to a CORIOmaster™, load a
configuration from a file, or create an offline
configuration.
Wall Editor Wall Editor is where you create up to four video walls.
Dashboard Dashboard is where you control the actions of your
video walls.
Settings is where you configure your system, network,
modules, and more.
opens the online help.

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Quick start
This Quick Start Guide gives you an overview of the steps involved in
setting up a video wall with your CORIOmaster™, CORIOmaster mini™,
or CORIOmaster micro™ hardware and CORIOgrapher™ software.
It's easy to get started with your CORIOmaster™, but if you want more help with
any of these steps, or with using the features of CORIOgrapher™, select in
CORIOgrapher™ and search, or ask a question.
1. Plan your video wall. What do you want your video wall to look
like? What equipment do you need to achieve this?
At the back of this guide is a plan that you can fill out.
Video tearing
Using a mixture of display sizes and/or resolutions can cause video tearing.
For best results, make sure all your displays use the same frame rate.
2. Install your hardware.
a. Position your displays.

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b. Connect your displays and sources to your output and input
modules. Connect the LAN port of the CPU module to your
network.
OPTIONAL: If you have a CORIOmaster micro™, connect a
digital audio device to the S/PDIF audio output.
c. Power on your CORIOmaster™.
3. Install CORIOdiscover™ and CORIOgrapher™.
Your CORIOmaster™ comes with a USB drive, which contains
software for installing CORIOdiscover™ and CORIOgrapher™.

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4. Open CORIOgrapher™ and select your CORIOmaster™. Enter your
username and password to log in, and select Read to load your
configuration.
The default username is admin, and the default password is
adminpw.

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If you aren't connected to a CORIOmaster™, you can create an
offline configuration for your device.
The media player of the Streaming media and 4K playback module is not
available when you work in an offline configuration.
5. Optional, but recommended: name your input and output ports.
Select > Slot Status. Give each port a name that describes the
device connected to it.

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6. On the wall editor, add your displays, and arrange them to match
your video wall.
Select Wall Editor > (DISPLAYS)Add, and drag your displays onto
the wall editor. Drag the displays into place.
Create a rough arrangement at this stage. When you have tested
your video wall you can make your arrangement more accurate.
7. Add a window and scale it to cover the whole video wall.
Select Wall Editor > (WINDOWS)Add, and drag a window onto the
wall editor. Drag the edges until it covers all of your displays.
Select Take to send the video wall to your CORIOmaster™.

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8. Check that your video wall looks correct.
Make sure that the source for the window is playing, and check
that the picture is assembled correctly.
Not the source you were
expecting, blue screen, display
keeps dropping signal, or no
image.
Possible causes:
nSource connected incorrectly
nInput ports named incorrectly
nSource not playing
nSource resolution not
supported
nDisplay does not support
HDCP
nSource does not support the
required number of HDCP
keys
nPoor quality or damaged
cables
Source correct, connected,
and playing.
Image appears in the wrong
places.
Possible causes:
nDisplays arranged incorrectly
in CORIOgrapher™
nOutput ports named
incorrectly
nDisplays connected
incorrectly

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Source and displays
connected and arranged
correctly.
9. Repeat step 7to add windows for all of your sources. Check that
all your sources and displays work as expected.
10. OPTIONAL: if you have a CORIOmaster micro™, you can test the
audio for each window. From the wall editor, select Audio and
select each window in turn from Audio Follows.
You should hear the audio from the source playing in that window.
Read troubleshooting advice in CORIOgrapher™ Help. In
CORIOgrapher™, select and search, or ask a question.