Twin Eagles TEEH-524 Series User manual

P/N 18584 A (10/06) Made in U.S.A.
®
TWIN EAGLES,INC.
Defining the Art of Outdoor Cooking
TWIN EAGLES ALLWEATHER
ELECTRIC RADIANT HEATER
OWNER’S MANUAL
MODEL TEEH-1512
TEEH-2524
TEEH-3524
TWIN EAGLES,INC.
13231 East 166th St.
Cerritos, CA 90703
1(562) 802-3488
www.twineaglesbbq.com
NEED ASSISTANCE? PLEASE CALL:
[phone]
This heater must be permanently installed and hard wired by a licensed contractor.

TABLE OF CONTENTS – ELECTRIC HEATER
IMPORTANT INFORMATION
Assembly Instructions………………………………………………………………………...……2
Mounting Suggested Locations.…………………………………………………………………....3
Mounting Instructions…………………………………………………………………………...…4
Wiring Instructions………..……………………………………………………………………….5-6
REPLACEMENT PARTS LIST………….……………………………………………………………...7
TROUBLESHOOTING GUIDE………………………………………………………………………....8
WARRANTY…………………………………………………………………………………………....…9
WARRANTY REGISTRATION……………………...……………………………...…………Appendix
SAVE THIS MANUAL FOR FUTURE REFERENCE
1
NOTE: DO NOT mount the heater on a vertical axis. Such installation will reduce
the life of the element and will automatically VOID the product’s warranty. For
maximum element life, use a level to find the Horizontal Axis position of the heater
body. Heater must be leveled but can be swiveled on its horizontal axis.
WARNING
Never block the front grill of the heater.
The heater is not suitable for hazardous locations.
This unit may be a source of possible shock and ignition.
Do NOT operate within 25 feet of flammable material.
NEVER attempt to service the heater without disconnecting its power source.

ASSEMBLY INSTRUCTIONS – ELECTRIC HEATER
NOTE:
a) The heater must be permanently installed and hard wired by a licensed contractor.
b) Twin Eagles electric heater is shipped with the heating element uninstalled to prevent it from
breaking from any possible shipping impact.
c) Assembly procedure must be performed with no electrical power to the unit.
1) When you open the box, all components should be organized as seen on the picture. Remove the box
with the element and place it in a safe area, you will it need later on. Remove the rest of the cardboard
inserts including the mounting brackets on each side. Then take the heater out of the box and place it on a
flat surface.
2) Look at the rear area of the heater unit and reference the UL label for the electrical requirements. The
electrical requirements should either be;
i. 120V (1500W) (TEEH-1512)
ii. 240V (2500W) (TEEH-2524)
iii. 240V (3500W) (TEEH-3524)
A) Once electrical requirements on the heater have been identified, compare it versus the elements
electrical rating they’re to be the same. If the two electrical requirements are not the same, contact
the customer service department. If they are the same, continue by removing the end-plates on each
side.
B) Open the hold-down-clip on both sides and CAREFULLY install the heating element (no polarity) and
remove the outer nut (11/32”) and insert the round wire terminal into the element end. Place the outer
nut back in and tighten the outer nut while holding the inner nut with a second wrench. Be careful not
to damage the element’s ceramic ends during this process. If connection is left loose it could cause
element to fail. Then bring down the hold-down-clips on both sides. With the use of a cloth, wipe
the element and reflector to eliminate any finger prints or debris.
C) Install the front grill safety cover by pushing the legs into the seam as seen on picture “C”.
D) Screw the end plates back on and remove the protective blue plastic.
2
Mounting
brackets Element
enclosed
Electrical
junction box
11/32”
Inside &
outside
nut
End Plates
Hold-Down-Clip
UL Label
Front Grill Safety Cover
Heating
Element
A) B)
C) D)
Ceramic

MOUNTING SUGGESTED LOCATIONS – ELECTRIC HEATER
3
Unless heaters are installed over 12 ft. high, it is
generally recommended that radiant heaters be
mounted on an angle to assure that radiant warmth
is distributed from the sides rather than straight
down on the heads and shoulders of people being
warmed. When outdoors,
hang heaters under
protective roof or
weather cover
whenever possible.
Even though heater
is all-weather
construction, it will
last longer and look
better if protected
from rain and dew.
NOT RECOMMENDED RECOMMENDED
30 to 60 degrees from horizontal
face down. Best angle approx. 45o.
Mounting a heater directly over a work table or other
obstruction will block radiation, primarily heating the
object. It is preferably to move the heater to the side,
allowing it to heat the floor as well.
Install heater to heat the area from the “cold
side” if practical. This helps compensate for
increased bod
y
heat losses on the cold side.
Head too close
Feet too far away
Warm floor re-radiates
heat. Warmer air rises
from floor. Some heat
reflects from floor.
Aim point should be at feet, or
on floor behind worker or user.
Other Mounting Suggested Locations (120V & 240V)
240V (2500 or 3500W)
120V (1500W) 240V(2500 or 3500W)
240V (2500 or 3500W)

MOUNTING INSTRUCTIONS – ELECTRIC HEATER
The following information is provided to direct you on how and where to mount TWIN EAGLES
ELECTRIC HEATERS. Our heaters may be the most economical to install, depending on the location of
electrical power adequate to operate the heater(s) properly. All models come with standard wall-ceiling swivel
mounting brackets for each side…which MUST be used. All hardware is included; reference pictures below to
install the brackets to the heater unit.
HEATING AREA COVERED(ref. bottom of pg. 4)
Model Volts Watts Amps Heater
Weight
Heater
Length Mounting
Height(ft.) Cold- Breezy (ft.) Mild (ft.) Well
Protected (ft.)
*TEEH-1512 120 1500 12.5 7 Lbs. 33” 7 3 x 3 5 x 5 7 x 7
TEEH -2524 240 2500 10.4 8 Lbs. 39” 8 5 x 5 7 x 7 9 x 9
TEEH -3524 240 3500 14.6 13 Lbs. 61 ¼” 9 7 x 7 9 x 9 11 x 11
4
Swivel
Mounting
Bracket
Swivel
brackets
allow the
heater to be
tipped up to a
60o angle.
Swivel
Point
ALWAYS maintain the minimum required clearances from heater
body to combustible materials. Installation must be such that 18”
minimum clearance is maintained between Heater and vertical
surfaces. The heater may be wall mounted 12” minimum from the
ceiling while maintaining 18” minimum clearance at the ends.
Heaters, if mounted in tandem, should be at least 3 feet apart.
Vertical Wall Mounted Horizontal Ceiling Mounted
Twin Eagles Electric Radiant Heaters are UL safety-approved for
both outdoors & indoors. *We recommend model TEEH-1512 (120V,
1500W) to be used in enclosed areas or wind protected areas. For
Outdoor or breezy areas, we recommend models TEEH-2524(240V,
2500W) &/or TEEH-3524(240V, 3500W).
For the best comfort heating it’s usually best to radiate heat onto
heating area from two sides rather than from just one side. There are
times when it is not practical, in either scenario, reference the
information below on this page for heating areas.
240V (2500 or 3500W)
Outside View
Inside View
NOTE: DO NOT mount the heater on a vertical axis. Such installation will reduce
the life of the element and will automatically VOID the product’s warranty. For
maximum element life, use a level to find the Horizontal Axis position of the heater
body. Heater must be leveled but can be swiveled on its horizontal axis.

WIRING INSTRUCTIONS – ELECTRIC HEATER
Twin Eagles electric heaters are one of the most economical radiant heaters to buy and can be some of the
least costly to operate. Twin Eagles electric heaters convert 90% of its input power into radiant heat and only
have an electrical consumption of 1.5kW to 3.5kW per hour (varies per heater size).
NOTE:
a) This heater must be permanently installed and hard wired by a licensed contractor.
b) Electrical wiring instructions must be performed with no electrical power to the unit.
c) Observe local electrical code regulations.
1) Check the electrical requirements on UL label located at the rear of the heater for proper voltage.
Remove the cover plate from the junction box. Connect power with flexible conduit or appropriate cord
to allow heater to be swiveled.
2) Use 12 gauge copper or aluminum wire with a suitable temperature rate for 90oC. Larger gauge may be
required for longer wire runs. Your contractor will need to determine this.
3) Once wiring has been completed, screw the cover plate back with the GASKET.
OUTDOOR INSTALLATION
For outdoor applications, use only wiring components that are UL listed for outdoor use and all electrical
connections must be in compliance with the National Electric Code and local codes for outdoor wiring.
CONTINUE ON NEXT PAGE
5
WARNING
Never block the front grill of the heater.
The heater is not suitable for hazardous locations.
This unit may be a source of possible shock and ignition.
Do NOT operate within 25 feet of flammable material.
NEVER attempt to service the heater without disconnecting its power source.
Connect power with
flexible conduit or
appropriate cord to allow
heater to be swiveled.
Inlet hole into wiring box on top of
heater is sized for standard ½”
conduit weather tight fitting with
locknut on inside of box.
Wiring box on top of heater has a
gasket side access cover.
Ground wire screw.
Must connect proper
Groundin
g
.
Two wires
from
element
ends are
pulled into
wiring box
by factory.

CONTINUATION FROM PREVIOUS PAGE
TYPICAL 120V WIRING (not included)
FOR 120V SWITCH
TYPICAL 240V WIRING (not included)
FOR TWO POLE SWITCH
WIRING FOR OPTIONAL (not included) 120V or 240V INCREMENTAL CONTROL
4) Once all electrical connections have been completed; mount electrical switch or incremental control on
your wall or place of preference as seen on the bottom picture. Before applying power to the unit,
check electrical connections against the schematic.
6
TEIC-4092
INF-10 120Volts
TEIC-4094
INF-20 240Volts
1800 Watts
at 120 Volt
Maximum Load
3600 Watts
at 240 Volt
Maximum Load
Optional Pilot
Light (120V) Optional Pilot
Light (240V)
Top Top
120V 240V
Wall plate
&
incremental
control are
Not
included.
Have the
“Top”
marking on
the top-right
position
before
referencing
this electrical
schematic.
Rear view of
controller
for Max. 15
Amp load
ONLY.
Heate
r
Heate
r

REPLACEMENT PARTS LIST – ELECTRIC HEATER
Item
Number Part Number Part Description Qty
1 16210 End Reflector Set (2 pcs) 1
2a 16211 1500 Body Reflector 1
2b 16212 2500 Body Reflector 1
2c 16213 3500 Body Reflector set (2 pcs) 1
3a 16214 1500 safety grill 1
3b 16215 2500 safety grill 1
3c 16216 3500 safety grill 1
4 16217 Lead wire set (2 pcs) (NOT SHOWN) 1
5 16218 Mounting bracket set (2 pcs) (NOT SHOWN) 1
6a TERE-1065 1500 W 120 V Replacement elements (for TEEH-1512) 1
6b TERE-2010 2500 W 240 V Replacement elements (for TEEH-2524) 1
6c TERE-2053 3500 W 240 V Replacement elements (for TEEH-3524) 1
6d TERE-2020 2500 W 208 V Replacement elements 1
6e TERE-3528 3500 W 208 V Replacement elements 1
7 13112
TWIN EAGLES Logo 1
8a TEIC-4092 Incremental Control (120V) INF-10 (for TEEH-1512) 1
8b TEIC-4094 Incremental Control (240V) INF-20 (for TEEH-2524; 3524) 1
For ordering parts, contact Twin Eagles, Inc., Toll free No. 1(800) 789-2206.
7
7
1
2a, 2b, 2c
3a, 3b, 3c
6a, 6b, 6c, 6d, 6e
8a, 8b 4, 5 (not shown)

TROUBLESHOOTING GUIDE – ELECTRIC HEATER
PROBLEM WHAT TO DO
1. Heater is warm but not
hot. Element does not
glow orange.
1. Check for low voltage
2. If voltage is 208 volts, use element rated for 208 volts instead of 240
volts.
2. Element does not come
on at all.
1. Check if there is power to the unit.
2. Check for proper connection of line 1 and line 2 on the controller.
3. Element glows orange
but the heater is not hot
enough
1. Check recommended mounting height against model.
4. Element glows
unevenly from end to end. 1. Check if heater is horizontally leveled.
8

TWIN EAGLES
ELECTRIC HEATER
Limited Product Warranty
Model: ______________________________ Serial No: ___________________________
Date of Purchase: ______________________ Selling Dealer: _______________________
Thank you very much for purchasing a high quality
Electric Heater from Twin Eagles, Inc. We have designed
this heater to provide you and your family with many
years of great comfort heating experiences. Please fill in
the Model and Serial number as well as date of purchase
in the areas indicated above. Please save this information
for future reference. To get the full and safe enjoyment
for your electric heater please read your Owner’s Manual
carefully and review the proper operating and safety
instructions with any family members that may be using
the heater.
Manufacturer Warranty:Twin Eagles warrants that
this electric heater is designed and manufactured to be free
from defects in materials and workmanship for a period of
one year from original date of purchase. For commercial
application a 90 day warranty applies.
Extent of Warranty: This warranty shall apply only to the
products delivered in the continental United States and
Canada. It extends to the selling dealers to the original
purchaser at the original site of installation: This warranty
becomes valid at the time of purchase and ends either by
specified timeframe listed above, owner transfer or
relocation. In order to activate the warranty we require
that you send in the attached warranty registration card.
This registration is for our internal use only and will only
be used in the event we need to send you important safety
related product information. The information will not be
sold or used for any marketing related purposes.
Warranty Performance: In the event of malfunction or
defect covered under the terms of this warranty, the factory
authorized selling dealer and or authorized distributor is
responsible for performing all necessary repairs. All field
service costs are not covered in any way by this warranty.
To obtain service, contact the authorized selling dealer. In
the event the consumer is unable to obtain satisfactory
customer service from the authorized dealer, please call us
directly at [phone]. We may require that a written
notification be submitted to Twin Eagles Customer Service
Department within ten (10) days of the reported failure.
There will be no charge for parts if they are covered
under our warranty.
If Twin Eagles determines that repair of a covered item is
not feasible, Twin Eagles reserves the right to replace the
defective merchandise. In the event of any warranty
replacement, all removal, replacement, installation and
shipping costs are the responsibility of the electric heater
owner.
Warranty Limitations and Exclusions: This warranty
does not apply to damages resulting from negligence,
alteration, misuse, abuse, accident, natural disaster,
improper installation or improper operation, unauthorized
adjustments or calibrations, dings, dents, scratches, nor
damages due to harsh chemicals (i.e. cleaning products
improperly applied). Warrantor is not responsible for
consequential or incidental damages. Under no
circumstances shall Twin Eagles or any of its
representatives be held liable for injury to any person or
damage to any property, however arising. This warranty
does not apply to products with altered or removed serial
numbers.
Important: Please retain original proof of purchase to
establish warranty period.
Any implied warranties of merchantability and fitness
applicable to the equipment are limited in duration to the
period of coverage of this express written warranty. This
warranty grants specific legal rights to the purchaser. Other
rights, which may vary from state to state, may also apply.
Title to the merchandise passes to the consignee upon
acceptance by the carrier. After acceptance by the carrier,
the merchandise travels at the risk of the purchaser. In the
event of freight damage, do not refuse shipment. Advise
both the freight agent and the shipper of the damage. Note
the details of that damage on the freight bill before any
freight charges are paid and file a claim for damages with
the freight agent.
9
Twin Eagles Products-Crafted With Pride in the USA

P/N 18584 A (10/06) Made in U.S.A.
Customer Service
ATTN: Warranty Department
13231 East 166th Street
Cerritos, CA 90703
Fax no. [phone]
Warranty Registration
Customer Name
Model #
Address
Serial #
City
Date Purchased
Zip
Dealer’s Name
Phone #
Dealer’s Address
e-mail:
This Warranty Registration card must be returned within thirty days of purchased to properly activate your warranty.
This information is for our internal use only.
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