TytoCare home User manual

www.tytocare.com
Quick Start Guide

Welcome to Tyto
This guide walks you through setting up
Tyto for the first time and provides a brief
overview on how to use it to conduct a
comprehensive exam and visit with a
clinician from the comfort of home.
EN

Product overview
Tyto Device

Adaptors
* Ear caps come in small size (3mm) for small children (age under 3 years old)
and large (4mm) for older children and adults.
** Tongue depressor comes in 6cm for children and 8cm for adults.

How to use
Turning your Tyto Device on/off
To turn the device on, simply press the on/off button located on
top of the device. To turn it off, tap the device menu icon and
select Shutdown.
Smartphone stand
A smartphone stand is part of the TytoHome kit to help keep your
hands free while you conduct exams using your Tyto Device.
How to use the disposable ear caps
To keep the otoscope lens clean,
place the plastic ear caps on top of
the otoscope and rotate it clockwise
to secure it.
How to connect the reusable
tongue depressor
Insert the tongue depressor into its
adaptor until you hear a clicking
sound. To detach, press the locking
latch at the bottom and pull the
components apart.
Connecting the exam adaptors
All the adaptors are easily connected
to the Tyto Device by lining up the
blue dots.

Setting up TytoHome
Step 1:
Download the TytoApp from the App Store (iOS) or Google Play
(Android) onto your smartphone or tablet. Depending on the
telehealth service being used, you may need to download other
apps as instructed.
Step 2:
Sign up for a user account via the TytoApp. If you were already
registered by your health provider, a username and password or
registration code may be sent to you separately. You may also
register additional dependents under your user account.
Step 3:
Pair the TytoApp to your Tyto Device to allow them to communicate
with each other. This step is accomplished using either your
phone’s hotspot or the Wi-Fi network it is connected to when using
the TytoApp. Once connected, you will see green connected icon
in the top right corner of the TytoApp. If pairing is unsuccessful,
make sure your Wi-Fi or hotspot password is correct, and that you
are not trying to connect to an unsupported network.

Tyto Exams
The Tyto Device can be used to capture and transmit the
following types of exams:
Lungs, Heart and Heart Rate Exams - To capture and
transmit the auscultation data, connect the stethoscope
adaptor to the device, place at the indicated body
location(s) and verify a good signal is being captured.
Ears - To capture and transmit video and image data,
connect the otoscope adaptor to the device, pull the ear
back to straighten the ear canal and insert the otoscope
slowly until the eardrum is clearly visible.
Throat - Use the Tyto Device camera to capture the back of
the throat (uvula and tonsils). The tongue depressor may be
needed to obtain a clear view.
Thermometer - Use the built in IR non-contact forehead
thermometer to measure the body temperature. If
prompted, follow the calibration instructions first.
Skin - To capture and transmit video and image data, use
the built in examination camera on the Tyto Device to
capture and tag skin images. Tap on the device screen to
focus and press the power button to capture the images.
Additional external data from integrated devices or sources can be
added to the Tyto examination data.

Conducting a Telehealth Session
Step 1:
Log into the TytoApp on your smartphone or tablet and turn on
your Tyto Device.
If your telehealth service provider instructed you to use a different
app with the Tyto Device, follow this link for more information -
xapp.tytocare.com
Step 2:
Make sure that the TytoApp is connected to your Tyto Device.
Connection will occur automatically within 60 seconds if you have
already connected the TytoApp to your Tyto Device during the
initial setup process, and you are using the same Wi-Fi or hotspot
connection.
Step 3:
Choose the name of the account member who needs to be
examined.
Step 4:
Select a telehealth visit type:
1. See a Clinician Online.
2. Exam and Forward: capture examination data and send to a
clinician to diagnose at a later time.
See a Clinician Online
Step 1:
Select an available clinician to initiate a telehealth visit request.
Once the clinician starts the visit, you will be prompted to join the
session.

Step 2:
During the online visit, the clinician controls your Tyto Device
remotely and will guide you through the examination process.
Step 3:
When the clinician completes the online visit, they may send you
summary notes which can be found in My Exams along with your
examination recordings.
Exam and Forward
Step 1:
After selecting Exam and Forward in the TytoApp, use the Tyto
Device and select the examinations you would like to perform.
Step 2:
When all desired exams have been recorded, tap Submit on the
Tyto Device to send the recordings to the TytoApp.
Step 3:
Follow the instructions in the TytoApp to forward the exam to a
clinician for review.

Troubleshooting
I cannot pair the TytoApp and the Tyto Device
+Check that your device is turned on (it can take up to a minute to
auto-connect to your app).
+Check that you are using the correct Wi-Fi password and try
pairing again.
+Check to which network you are trying to connect.
Currently, the Tyto device cannot connect to a 5GHz network.
+Try to pair using your phone hotspot and not the Wi-Fi.
I cannot turn off the Tyto Device
+Press on the device menu icon and select Shutdown.
+If the device is unresponsive or stuck on a screen, press and hold
the top button for 10 seconds to force a shutdown.
I am experiencing poor video or sound quality
+If you experience poor video or sound quality, make sure you are
using TytoHome as close to your router as possible.
+Try using your phone hotspot for connection.
+Check your Internet speed with your internet provider or by
running a speed test. There are sites that provide this service for
free, such as www.speedtest.net.
Minimum bandwidth requirements are 2 Mbps (megabits per
second) for both download and upload.
Recommended bandwidth: 5 Mbps download, 4Mbps upload.

For any questions, please call us at
US & Canada
+1 (866) 971-TYTO (8986)
For other countries
[phone]
or contact us at
[e-mail]
701-00023 A01
November 2019
www.tytocare.com