Uniden TRU9385 Series User manual

TRU9385
Series
TRU9385
Series
AWorldWithoutWires®
OWNER’S MANUAL
UNIDEN
CORDLESS
PHONES
tru9385_front_eng.pdf 5/17/2007 5:34:59 PM

1
Table of Contents
Welcome.......................................................................4
Accessibility.............................................................4
Terminology Used in this Manual.............................5
Manual Conventions................................................5
Product Overview........................................................6
Features:..................................................................6
Answering System Features:...................................6
Parts of the Phone...................................................7
Using the Interface......................................................9
Reading the Display.................................................9
Using the Four-way Function Key..........................10
Using the Handset Menus .....................................10
Entering Text from Your Handset........................... 11
Installing the Phone ..................................................12
Choosing the Best Location...................................12
Installing the Battery..............................................13
Installing the Belt Clip............................................14
Connecting the Base and Charging the Handset ..14
Connecting to the Phone Line ...............................15
Changing the Dial Mode........................................15
Wall Mounting the Base.........................................16
Basic Setup................................................................17
Selecting the Language.........................................17
Activating Personal Ring........................................17
Activating the Key Touch Tone...............................18
Adding Accessory Handsets....................................19
Compatible Handsets ............................................19
Charging Accessory Handsets...............................19
Registering TCX930 Accessory Handsets.............20
Setting Up the Phonebook........................................21
Creating Phonebook Entries..................................21
Finding a Phonebook Entry ...................................22
Editing an Existing Phonebook Entry.....................22
Storing Caller ID or Redial Numbers in the
Phonebook.............................................................23
Deleting Phonebook Entries..................................23
Copying Phonebook Entries to Another Handset ..24
Programming Base Speed Dial Numbers................25
Customizing Your Phone..........................................26
Selecting a Ring Tone (Handset only)....................26
Activating AutoTalk (Handset only)........................26
Activating Any Key Answer (Handset only)............26

2
Using Your Phone......................................................27
Making a Call from the Phonebook........................28
Chain Dialing from the Phonebook........................28
Switching to the Handset Speakerphone
During a Call..........................................................28
Making a Call with Base Speed Dial......................28
Using Caller ID, Call Waiting, and Redial Lists.......29
Using the Caller ID List .........................................29
Making a Call from a Caller ID Record..................29
Deleting Caller ID Numbers...................................30
Using Call Waiting..................................................30
Redialing a Number...............................................30
Deleting a Redial Record.......................................31
Finding a Handset .....................................................31
Adjusting the Ringer, Earpiece and
Speaker Volume.........................................................32
Adjusting the Ringer Volume .................................32
Adjusting the Earpiece Volume..............................32
Adjusting the Speaker Volume...............................32
Adjusting the Audio Tone .......................................33
Using the Clarity Boost Feature.............................33
Using Hold, Conference and Transfer.....................34
Placing a Call on Hold ...........................................34
Conferencing .........................................................34
Transferring a Call .................................................34
Answering a Transferred Call ................................35
Using Special Features.............................................36
Privacy Mode (Handset only).................................36
Using the Intercom.................................................36
Muting the Ringer (One call only)..........................37
Muting the Microphone..........................................37
Seven-Digit Dialing................................................38
Tone Dialing Switch Over.......................................38
Installing the Optional Headset..............................38
Setting Up the Answering System...........................39
Recording a Personal Greeting .............................39
Selecting a Greeting..............................................40
Deleting Your Personal Greeting ...........................40
Selecting the Language.........................................40
Setting the Number of Rings..................................41
Setting the Day & Time..........................................41
Setting the Record Time (or Announce only).........41
Activating the Message Alert .................................42
Activating Call Screening.......................................42
Setting a Security Code or
Personal Identication Number (PIN) ....................42
Using the Answering System...................................43
Turning Your Answering System On and Off .........43
Reviewing Messages.............................................44
Screening Calls......................................................45
Turning Off the Message Alert Tone.......................45

3
Operating the Answering System
While You Are Away from Home ..............................46
Maintenance...............................................................47
Specications.........................................................47
Battery Replacement and Handling ......................47
Cleaning the Battery Contacts...............................48
Low Battery Alert ...................................................48
Battery Life.............................................................48
Power Failures.......................................................48
Troubleshooting ........................................................49
Resetting the Handset...........................................49
Resetting the Handset Without the Base...............50
Changing the Digital Security Code.......................50
Traveling Out of Range..........................................50
Common Issues.....................................................51
Liquid Damage.......................................................53
Precautions! ..............................................................54
Rechargeable Nickel-Metal-Hydride Battery
Warning .................................................................54
The FCC Wants You To Know ..............................55
I.C. Notice..............................................................56
One Year Limited Warranty.......................................57
Index...........................................................................58
Remote Operation Card............................................60
At Uniden, we’ll take care of you!............................62

4
Welcome
Thank you for purchasing a Uniden Multi-Handset phone.
Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ
from the actual unit.
As an Energy Star®Partner, Uniden has determined that this product or product models meets
the Energy Star® guidelines for energy efciency. Energy Star®is a U.S. registered mark.
Uniden is a registered trademark of Uniden America Corporation.
Accessibility
Uniden provides a customer service hotline for accessibility questions. If you have a disability and need customer
service assistance or if you have any questions about how Uniden’s products can accommodate persons with
disabilities, please call the accessibility voice/TTY line: 1-800-874-9314
Our customer care hours as well as accessibility information can be found on our website, www.uniden.com, under
the “Accessibility” link. If your call is received outside of our business hours, you can leave us a message and we will
call you back.

5
Standby The handset is not in use. If it is off the cradle, no line has been activated. No dial tone is present.
CID Caller ID is available from your Telephone provider and is offered to users on a subscription basis.
With this service, you will be able to see the incoming caller information such as name and phone number.
CID/CW or
CIDCW Caller ID with Call Waiting is available by subscription from your Telephone provider. With this service, you will be able to view incoming caller information while on a call with another user.
Base The main part of the phone that connects to your phone line and lets you make and receive calls.
Charger A cradle that comes with an accessory handset and charges the handset battery.
It connects to power but does not connect to a phone line.
Accessory
Handsets Additional handsets that can register to the main base, allowing you to add stations without connecting another phone line. This base supports a total of ten cordless handsets; see page 19 for Compatible Handsets.
Global
Settings
This term relates to feature settings that will apply to all registered handsets and the base unit.
These features are available by selecting "Global Setup" in the handset menu. Only one handset or the base
can change global settings at a time, and you have to make sure the phone is not currently being used.
Station Any handset or the base.
Talk A telephone line has been activated on the handset or base, enabling a dial tone.
Manual Conventions
This manual uses several different type styles to help you distinguish between different parts of the phone:
lower case bold text with “[ ]” indicates a key or button on the phone
ALL CAPITALS indicates text on the display, such as menu options, prompts, and conrmation messages
lower case bold text indicates a status light on the phone
ALL CAPITALS BOLD indicates a connection jack on the base or charger
•
•
•
•
Terminology Used in this Manual

6
Product Overview
Features:
5.8GHz FHSS Expandable System
Expands up to 10 Handsets
Integrated Digital Answering System
Caller ID/Call Waiting
Base Keypad
Store 30 Caller ID Numbers
Advanced Phonebook Features on Handset:
Store 70 Phonebook Entries
Alphabetical Search
Personalized Ring by Party
Transfer Single Listing or Entire Phonebook
•
•
•
•
•
•
••
•
•
•
10 Speed Dial Numbers on Base
Speakerphone on Base & Handset
7 Ringer Options on Handset (3 Tones/4 Melodies)
Last 5 Number Redial on Handset;
Last Number Redial on Base
Bilingual Menu Displays
(for US models: English and Spanish,
for Canadian models: English and French)
Call Transfer
Conferencing
Intercom
•
•
•
•
•
•
•
•
Digital Tapeless Recording
Up to 14 Minutes of Recording Time
Call Screening
Personal or Pre-recorded Outgoing Messages
Bilingual Voice Prompts
(for US models: English and Spanish,
for Canadian models: English and French)
•
•
•
•
•
Day and Time Announcement
Remote Message Retrieval
Toll Saver
Message Alert
Records Up to 59 messages
•
•
•
•
•
Answering System Features:

7
Parts of the Phone
The following illustrations show you all of the different parts of your phone.
Handset
1
5
6
7
8 15
17
19
20
21
22
10
12
13
14
2
3
4
11
16
9
18
Headset Jack Cover
Belt Clip Hole
Speakerphone Speaker and Ringer
Handset Battery Compartment
new message LED
Handset Earpiece
LCD Display
[menu/clear] key
[ ] key (up)
[/ash] key (talk/ash)
[ ] key (phonebook/left)
[
*
/tone] key
[hold/int’com/xfer] key (hold/intercom/transfer)
[redial/pause] key
[select/ ] key (select/messages)
[ ] key (caller ID/right)
[ ] key (end call)
[ ] key (down)
[#] key
[ ] key (speaker)
Handset Microphone
Handset Charging Contacts
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.

8
2523
42
36
37
38
353332 34
3130 44 454329
27 2824 26
414039
Base speaker
charge LED
message counter LED
in use LED
[ash] key
[ ] key (speaker)
Base charging contacts
[
*
/tone] key
[#] key
23.
24.
25.
26.
27.
28.
29.
30.
31.
[hold/int'com] key
(hold/intercom)
[ ] key (repeat)
[on/off] key
(answering system on/off)
[ ] key (play/stop)
[ ] key (skip)
[volume +/-] key
[ ] key (delete)
32.
33.
34.
35.
36.
37.
38.
[greeting] key (record/greeting)
[memory] key
[redial/pause] key
[mute] key
Base microphone
TEL LINE jack
DC IN 9V jack
39.
40.
41.
42.
43.
44.
45.
Base

9
Using the Interface
Reading the Display
The handset display uses icons to tell you the status of your phone. The table below lists the icons and what they
mean.
Icon Status Description
Standby/Talk The battery icon indicates the handset battery status: full, medium, low, and empty.
:OFF
Standby The ringer off icon indicates that the ringer is turned off.
Talk The mute icon appears while the handset microphone is muted.
Talk The boost icon appears when the Clarity Boost feature is activated.
Talk The speaker icon appears when the handset speaker phone is in use.
Talk The privacy icon appears when the Privacy Mode is turned on.
The Standby Screen
When the phone is in standby, the handset display shows the following items:
Handset #1
New CID: 5
: OFF
Ringer off icon (when the ringer is off) / battery icon
Handset ID
Number of new Caller ID calls received

10
Using the Four-way Function Key
Your handset has a four-way function key that allows you to
move the cursor or pointer on the display and access the most
commonly used features at the touch of a button. By moving
this key to the left, you open the phonebook. Move the key to
the right to access Caller ID information. To use this four-way
key, place your thumb over the key on the handset and move to
the four positions to get the feel of how it moves and operates.
Using the Handset Menus
To open the menu, press [menu/clear]. Highlight the option you want by pressing the four-way function key. This will
move the cursor; the option currently highlighted has a triangle beside it. Activate the highlighted option by pressing
[select/ ]. To exit the menu and return to standby, press [ ].
If you do not press a key within thirty seconds, the phone will time out and exit the menu. When setting the day and
time, the time-out period is extended to two minutes.
Note: For ANSW. SETUP and GLOBAL SETUP menu options, make sure the line is not in use and the handsets
are within range of the base.
View the
phonebook
Four-way
Function Key
Up
View the
Caller ID
Down
View the
phonebook
Four-way
Function Key
Up
View the
Caller ID
Down

11
Entering Text from Your Handset
You can use the number keypad on your handset to enter text by referring to the letters printed on each number
key. When you press the number key in a text entry eld, the phone displays the rst letter printed on the number
key. Press the number key twice to display the second letter and three times to display the third. Capital letters are
displayed rst, then lower case letters, then the number on the key.
If two letters in a row use the same number key, enter the rst letter, then use [right] or [left] on the four-way
function key to move the cursor to the next position to enter the second letter. For example, to enter the word
“Movies”:
Press [6] once to enter M.
Use [right] on the four-way function
key to move the cursor to the right.
Press [6] six times to enter o.
Press [8] six times to enter v.
Press [4] six times to enter i.
Press [3] ve times to enter e.
Press [7] eight times to enter s.
Press [select/ ] to end your text
entry.
If you make a mistake while entering a name, use [right] or [left] on the four-way function key to move the cursor to
the incorrect character. Press [menu/clear] to erase the wrong character, and then enter the correct character.
To delete all characters, press and hold [menu/clear].
1)
2)
3)
4)
5)
6)
7)
8)

12
Installing the Phone
Choosing the Best Location
When choosing a location for your new phone, here are some important guidelines you should consider:
The location should be close to both a phone jack and a continuous power outlet (one which is not connected to a
switch).
For optimum range and reception, place the base in an open area, as high as possible.
If your home has wired alarm equipment connected to a phone line, be sure that installing the system does
not disable your alarm equipment. If you have questions about what will disable alarm equipment, contact your
telephone company or a qualied installer.
•
•
•
A
void television sets and other
electronic equipment
Choose a central location
Avoid excessive moisture, extremely low
temperatures, dust, mechanical vibration,
or shock
Avoid sources of electrical noise such as motors,
microwave ovens, and fluorescent lighting
Avoid personal computers
Avoid other cordless telephones
A
void heat sources, such as radiators,
air ducts, and sunlight Avoid noise sources such as a window
by a street with heavy traffic
A
void television sets and other
electronic equipment
Choose a central location
Avoid excessive moisture, extremely low
temperatures, dust, mechanical vibration,
or shock
Avoid sources of electrical noise such as motors,
microwave ovens, and fluorescent lighting
Avoid personal computers
Avoid other cordless telephones
A
void heat sources, such as radiators,
air ducts, and sunlight Avoid noise sources such as a window
by a street with heavy traffic
Note: For maximum range:
Keep both the base and handset antennas free of obstruction.
When the handset is not in use, place the handset in an upright position.
Metal and reinforced concrete may affect cordless telephone performance.
•
•
•

13
Installing the Battery
Use only the Uniden BT-1004 rechargeable battery pack supplied with your cordless telephone.
Follow the steps below to install the handset battery.
Press in on the handset battery case cover (use the nger
indention for a better grip) and slide the cover downward to
remove.
Plug the battery cable into the battery jack. Be sure to match the
red and black wires to the label near the jack. The cable should
snap into place. Gently pull on the battery cable. If the battery
connector comes loose, try connecting again until the battery
snaps into place.
Place the battery case cover back on the handset and slide it
upwards until it clicks into place.
1)
2)
3)

14
Installing the Belt Clip
Line up the holes on each side of the handset. To attach the belt clip, insert into
the holes on each side of the handset. Press down until it clicks.
To remove the belt clip, pull either side of the belt clip to release the tabs from
the holes.
Connecting the Base and Charging the Handset
Connect the AC adapter (AD-800) to the DC IN 9V jack.
Connect the AC adapter to a standard 120V AC wall outlet.
DO NOT use anAC outlet controlled by a wall switch.
Place the handset in the base with the LCD screen facing
forward.
Make sure that the charge LED illuminates. If the LED
does not illuminate, check to see that the AC adapter is
plugged in and the handset makes good contact with the
charging contacts.
Charge your handset at least 15 to 20 hours before
plugging into the phone line.
1)
2)
3)
4)
5)
To AC outlet
To DC IN 9V
AC adapter (supplied)
Route the cord.
Caution: To avoid risk of fire and shock, only
use the Uniden AD-800 AC adapter.
To AC outlet
To DC IN 9V
AC adapter (supplied)
Route the cord.
Caution: To avoid risk of fire and shock, only
use the Uniden AD-800 AC adapter.

15
Connecting to the Phone Line
Once the battery pack is fully charged, connect the telephone
cord to the TEL LINE jack and to a telephone wall jack.
Testing the Connection
Try making a call. If your call does not connect or you cannot
get a dial tone, try the following steps:
Make sure the AC adapter cord is securely connected to
the DC IN 9V jack and a standard power outlet.
Check to make sure the battery is fully charged. (If you
don’t see the “battery full” icon, check to make sure the
battery is properly connected).
Change the dial mode.
Changing the Dial Mode
Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing.
These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone
dialing. If your phone company uses pulse dialing, you will need to change your phone’s dial mode. If you don’t get
a dial tone or can’t connect to the telephone network, please follow the steps below to modify your phone’s settings:
Press [menu/clear]. Select the GLOBAL SETUP menu, and then the
DIAL MODE submenu.
Scroll [ ] to highlight PULSE.
Press [select/ ]. You will hear a conrmation tone.
If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select TONE in step 2.
1)
2)
3)
1)
2)
3)
To telephone wall jack
To TEL LINE
Telephone cord (supplied)
TEL Cord
To telephone wall jack
To TEL LINE
Telephone cord (supplied)
TEL Cord
Dial Mode
Tone
Pulse
Dial Mode
Tone
Pulse

16
Wall Mounting the Base
This phone can be mounted on any standard wall plate.
Snap the wall mount adapter into the notches on the base top.
Plug the AC adapter into the DC IN 9V jack.
Wrap theAC adapter cord inside the molded wiring channel as
shown.
Plug the AC adapter into a standard 120V AC wall outlet.
Plug the telephone cord into the TEL LINE jack.
Plug the telephone cord into the telephone wall jack.
Align the mounting slots on the base with the mounting posts on
the wall. Then push in and down until the phone is rmly seated.
Notes:
DO NOT use anAC outlet controlled by a wall switch.
To mount the phone directly on the wall, insert two #10 screws
(minimum length of 1 3/8inches, not supplied) into the wall, 3 15/16
inches apart; leave the screw heads 1/8inch away from the wall to
allow room for mounting the phone. Be sure the wall is capable
of supporting the weight of the phone, and use the proper type of
anchoring device for the wall material.
1)
2)
3)
4)
5)
6)
7)
•
•
AC adapter (supplied)
Wall plate
AC outlet
AC adapter (supplied)
Wall plate
AC outlet

17
Basic Setup
Selecting the Language
Your phone supports two languages: English and Spanish for US models
or English and French for Canadian models. Once you select a language,
the menus on the phone will display in that language. The default
language is English.
Press [menu/clear]. Select the HANDSET SETUP menu, and then
the HANDSET LANGUAGE submenu.
Move the cursor to choose a language.
for US models: Choose ENGLISH or ESPAÑOL (Spanish).
for Canadian models: Choose ENGLISH or FRANÇAIS (French).
Press [select/ ]. You will hear a conrmation tone.
Activating Personal Ring
You can assign special ringer tones to anyone in your phonebook. When your phone gets a call, it looks up the
Caller ID information in your phonebook. If you’ve assigned a personal ringer to that number, the phone uses it so
you know who is calling. To turn on personal ringing, follow these steps:
Press [menu/clear]. Select the HANDSET SETUP menu, and then
the PERSONAL RING submenu.
Move the cursor to select ON or OFF.
Press [select/ ]. You will hear a conrmation tone.
1)
2)
3)
1)
2)
3)
Handset Language
English
Espaﾂol
Handset Language
English
Espaﾂol
Handset Language
English
Franﾕais
Handset Language
English
Franﾕais
Personal Ring
On
Off
Personal Ring
On
Off
for US models
for Canadian models

18
Activating the Key Touch Tone
Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off.
Press [menu/clear]. Select the HANDSET SETUP menu, and then
the KEY TOUCH TONE submenu.
Move the cursor to select ON or OFF.
Press [select/ ]. You will hear a conrmation tone.
1)
2)
3)
Key Touch Tone
On
Off
Key Touch Tone
On
Off

19
Adding Accessory Handsets
Your phone supports a total of ten cordless handsets. You can now place a fully-featured cordless handset anywhere
AC power is available to connect the handset charger. All the handsets ring when a call is received.
Compatible Handsets
Your phone is compatible with the TCX930. If you purchased an accessory handset separately, you must register the
handset to the base before use. Accessory handsets will not operate until they are registered.
Charging Accessory Handsets
The handset’s battery recharges automatically when the handset is placed in the charger.
Use the supplied AC adapter (AD-0005) to connect the
DC IN 9V jack to a standard 120V AC outlet.
Set the charger on a desk or tabletop, and place the
handset in the charger with the LCD screen facing
forward.
Make sure that the charge LED illuminates. If the LED
does not illuminate, check to see that the AC adapter is
plugged in and the handset makes good contact with the
charging contacts.
Charge the handset battery pack for at least 15-20 hours
before using your new handset for the rst time.
1)
2)
3)
4)
To AC outlet To DC IN 9V
AC adapter (supplied)
Route the cord.
Caution: Use only the Uniden AD-0005 adapter.
To AC outlet To DC IN 9V
AC adapter (supplied)
Route the cord.
Caution: Use only the Uniden AD-0005 adapter.