Valor RetroFire RF24DJN Planning guide

WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings
exactly could result in serious
injury, death, or property damage.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
▪Do not try to light any appliance.
▪Do not touch any electrical switch; do
not use any phone in your building.
▪Leave the building immediately.
▪Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
▪If you cannot reach your gas supplier,
call the fire department.
Installation and service must be
performed by a qualified installer, service
agency or the gas supplier.
Hot glass
will cause burns.
Do not touch glass
until cooled.
Never allow children
to touch glass.
A barrier designed to reduce
the risk of burns from the hot
viewing glass is provided with this
appliance and must be installed for
the protection of children and
other at-risk individuals.
DANGER
4009389-01
Homeowner’s Manual
Insert Gas Fireplaces
natural gas RF24DJN
propane gas RF24DJP
Canadian Patent 2,717,779 Issued October 24 2017
US Patent 10,060,624 Issued August 28 2018
US Patent 10,935,246 Issued March 2 2021
with RA24CL only
RetroFire
US Patent no. 8,166,965

2
The information contained in this manual is believed
to be correct at the time of printing. Miles Industries
Ltd. reserves the right to change or modify any
information or specifications without notice. Miles
Industries Ltd. grants no warranty, implied or stated,
for the installation or maintenance of your heater,
and assumes no responsibility for any consequential
damage(s).
© Copyright Miles Industries Ltd., 2022. All rights reserved.
Designed and manufactured for Miles Industries Ltd.
Valor Fireplaces
190–2255 Dollarton Highway
North Vancouver, BC, Canada V7H 3B1
T 604.984.3496 F 604.984.0246
valorfireplaces.com
This appliance may be installed in an
after-market permanently located,
manufactured (mobile) home where
not prohibited by local codes. This
appliance is only for use with the type
of gas indicated on the rating plate.
This appliance is not convertible for
use with other gases, unless a certified
kit is used.
INSTALLER: Leave this manual with the
appliance.
CONSUMER: Retain this manual for
future reference.
Massachusetts:
The piping and final gas connection must be
performed by a licensed plumber or gas fitter
in the State of Massachusetts. Also, see Carbon
Monoxide Detector requirements in the fireplace
installation manual.
WARNING
This product can expose you to chemicals including Benzene,
which is known to the State of California to cause cancer and
birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov.
Note: Natural gas, in its original state, contains Benzene.

3
Homeowner: Please read this manual before
operating this appliance, and save for future
reference.
Thank you for purchasing a Valor Fireplace.We
appreciate your business and wish you many happy
years enjoying your new fireplace.
Your new radiant gas heater is a technical appliance
that must be installed by a qualified dealer. Each
Valor®fireplace is fully tested during the production
process for your safety and comfort.
Your unit has been professionally installed by:
Dealer Name: ___________________________________
Phone: _________________________________________
If you experience any problems, call your dealer
immediately. To avoid injury or damage to your
fireplace, do not try to repair the unit yourself.
Your Valor Fireplace
Here are some important details about your Valor
fireplace, should you need to contact your dealer.
Model: _________________________________________
Serial: __________________________________________
Options: ________________________________________
________________________________________________
________________________________________________
Please ask your installer for these details if they are
not already provided, or see page 7.
Welcome to Valor®
Contents
Safety and your fireplace ..........................................4
Child safety and your fireplace................................. 6
Getting started............................................................7
First time operation...................................................... 7
Locating fireplace and lighting information ............. 7
Parts of your fireplace................................................ 8
Operating your fireplace ...........................................9
Fireplace control devices............................................. 9
Preventing inadvertent ignition ...............................10
Replacing batteries................................................... 11
Annual service and maintenance........................... 12
Cleaning your fireplace ............................................13
Checking pilot and burner flames.......................... 17
Frequently asked questions....................................18
Valor®Warranty ........................................................20
Valor®Outdoor Installation Warranty...................21
Appendix A-Remote Control Operation................22
Important—Register your warranty
Registration of your Valor is highly
recommended, and can be completed by
scanning the QR code on the serial number
label placed on the fireplace's installation
manual cover by the installer or by visiting
valorfireplaces.com/warranty.
Completing your registration enables us to
properly address any warranty or service-
related concerns that you may have. This
information is strictly for customer service and
warranty purposes, and will never be shared
with any third party.

4
Safety and your fireplace
This manual contains very important information about the safe installation and operation of the fireplace. Read
and understand all instructions carefully before installing and operating the fireplace. Failure to follow these
instructions may result in possible fire hazard and will void the warranty.
Replacement manuals are available by contacting the Valor Customer Service at 1-800-468-2567, or by visiting
valorfireplaces.com.
WARNING: Extremely Hot!
Heat and flammability
• Some parts of the fireplace are extremely hot, par-
ticularly the glass window. Use the barrier screen
provided or a gate to reduce the risk of severe burns.
• The glass windows can exceed 500°F at full capacity.
• Always keep the appliance clear and free from com-
bustible materials, gasoline, and other flammable
vapors and liquids.
• Be aware of hot wall surfaces! The wall directly above
the fireplace can get very hot when the fireplace
heats. Although safe, it may reach temperatures in
excess of 200ºF (93°C) depending on choice of op-
tional accessories. Do not touch!
• Be aware of hot hearth/floor surfaces! Any projec-
tions directly around the fireplace can get very hot
when the fireplace heats. Although safe, they may
reach temperatures in excess of 200ºF (93°C) de-
pending on elevation of hearth. Be careful of touch-
ing these! Do not put objects on the hearth or shelf.
Temperature of projection surfaces will be reduced
when barrier screens are installed.
• Some materials or items, although safe, may dis-
color, shrink, warp, crack, peel, and so on because
of the heat produced by the fireplace. Avoid placing
candles, paintings, photos and other combustible
objects sensitive to heat or furniture within 36 inches
(0.9m) around the fireplace.
• Solid wood flooring in front of the fireplace (if al-
lowed) may shrink during the heating season due to
heat.
• Due to high temperatures, the appliance should be
located out of traffic areas and away from furniture
and draperies.
• Clothing or other flammable material should not be
placed on or near the appliance.
Barrier Screen and Safety
• Children and adults should be alerted to the hazards
of high surface temperature and should stay away to
avoid burns or clothing ignition.
• A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and must be installed for the protection of children
and other at-risk individuals.
• Young children should be carefully supervised when
they are in the same room as the appliance. Tod-
dlers, young children, and others may be suscep-
tible to accidental contact burns. A physical barrier
is recommended if there are at-risk individuals in
the house. To restrict access to a fireplace or stove,
install an adjustable safety gate to keep toddlers,
young children, and other at-risk individuals out of
the room and away from hot surfaces.
• Any safety screen, guard, or barrier removed for
servicing an appliance, must be replaced prior to
operating the appliance.
Do not put
furniture or other objects
in this space in front of
WKHȴUHSODFH
36” [0.9 m]
)LUHSODFH
Hearth

5
Safety and your fireplace
Glass window
• The glass front assembly must be in place and sealed
before the unit can be placed into safe operation.
• The glass front assembly must only be replaced as a
complete unit, as supplied by the fireplace manufac-
turer. No substitute material may be used.
• Do not strike or slam the glass front.
• Do not use abrasive cleaners on the glass front as-
sembly. Do not attempt to clean the glass when it is
hot.
Venting
• This unit must be used with a vent system as de-
scribed in this manual. No other vent system or
components may be used.
• Never obstruct the flow of combustion and ventila-
tion air. Keep the front of the appliance clear of all
obstacles and materials for servicing and proper
operation.
• This gas fireplace and vent assembly must be vented
directly to the outside and must never be attached
to a chimney serving a separate solid fuel burning
appliance. Each gas appliance must use a separate
vent system. Common vent systems are prohibited.
WARNING
Do not operate appliance with the glass
front removed, cracked, or broken.
Replacement of the glass should be done
by a licensed or qualified service person.
Intended use
• This appliance is designed and approved as a supple-
mental heater and provides the potential for most
energy conservation when used while attended. The
use of an alternate primary heat source is advisable.
• This unit is not for use with solid fuel.
• Do not use this heater as a temporary source of heat
during construction.
Installation and Servicing
• The appliance and its venting system should be
inspected before use and at least once a year by
a qualified service person.
• Installation and repair should be done by a qualified
service person. The appliance should be inspected
before use and at least annually by a professional
service person. More frequent cleaning might be
required due to excessive lint from carpeting, bed-
ding material, et cetera. It is imperative that control
compartments, burners, and circulating air passage-
ways of the appliance be kept clean.
• Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of
the control system and any gas control that has been
under water.

6
A heating gas appliance does require safe handling. For this reason, we very strongly recommend children not be
allowed to touch the fireplace or its controls.
Read and carefully follow all safety warnings and operating instructions contained in this manual, and follow
these important child safety precautions and recommendations:
• Parts of your Valor Fireplace become extremely
hot while in operation. The glass window tempera-
ture can exceed 500º F at full capacity.
• Do not let children touch the glass or any parts
of your fireplace even after it is turned off, as the
surfaces will remain hot for some time.
• Even momentary contact with a hot glass surface
can cause a severe burn, including when the fire-
place is operating at reduced heating capacity.
• The glass window will remain hot for an extended
period of time after the fireplace has been turned
off. Make sure that children do not touch the fire-
place during the cool down period.
• Children and adults should be alerted to the haz-
ards of high surface temperature and should stay
away to avoid burns or clothing ignition.
• Young children should be carefully supervised
when they are in the same room as the appliance.
Toddlers, young children, and others may be sus-
ceptible to accidental contact burns.
A physical barrier is recommended if there are
at-risk individuals in the house. To restrict access
to a fireplace or stove, install an adjustable safety
gate to keep toddlers, young children, and other
at-risk individuals out of the room and away from
hot surfaces.
• Keep the remote control handset out of reach of
children at all times.
• Make sure that the fireplace, including the pilot
light, is completely turned offwhen children are
present and close supervision is not available—see
page 9 and page 10 for details.
• If the fireplace is not going to be used for an ex-
tended period of time, remove the batteries from
the remote control handset and battery holder un-
der the firebox. It is recommended that batteries
are replaced annually —see page 11 for details.
Child safety and your fireplace
Hot glass
will cause burns.
Do not touch glass
until cooled.
Never allow children
to touch glass.
A barrier designed to reduce
the risk of burns from the hot
viewing glass is provided with this
appliance and must be installed for
the protection of children and
other at-risk individuals.
DANGER

7
Getting started
WARNING
Do not attempt to access the card while
the fireplace is hot! Let the fireplace cool
first before touching it!
First time operation
When operating your new fireplace for the first time,
some vapors may be released due to the burning of
curing compounds used during manufacturing. They
may cause a slight odor and could cause the flames to
be the full height of the firebox, or even slightly higher,
for the first few hours of operation.
It is also possible that these vapors could set offany
smoke detection alarms in the immediate vicinity.
These vapors are quite normal on new fireplaces. We
recommend opening a window to vent the room. After
a few hours of use, the vapors will have disappeared
and the flames will be at their normal height.
Valor safety gas shut-off
For your safety, Valor fireplaces are fitted with a flame
supervision device which will shut-offthe gas supply
if, for any reason, the pilot flame goes out. This device
incorporates a fixed probe, which senses the heat
from the pilot flame. If the probe is cool, the device
will prevent any gas flow unless manually lighting the
pilot. See the full Fireplace and Lighting Information
card attached to the fireplace or as reproduced in
Appendix A of the Installation Manual.
Locating fireplace and lighting information
The Fireplace and Lighting Information card is located
under the firebox.
To access the card, unhook the bottom cover or fret,
and pull the card out.
There is important information on both sides of the
card. It must be left with the fireplace when you are
done.
739MN
FOR NATURAL GAS POUR LE GAZ NATUREL
750
24,000
6,500
3.2"
5.0"
4006176N/01
CIRCULATING FAN KIT 755CFK VENTILATE UR POUR CIRCULATION D'AIR 755CFK
#4003360-741, #4003293-742, #4003313-745, #4003426-765, #4004666 772
120V, 60Hz, LESS THAN 1A 120V, 60Hz, MOINS DE 1A
739N 10000
Fireplace
model
Serial
number

8
Window Cover
Fire Bed
Bottom Cover (controls and
fireplace info card behind)
Battery Holder Receiver Gas Valve Gas On/OffSwitch
Window Frame
Window Bolt
Info Card (under firebox)
Window Bolts
Barrier Screen (mesh)
Parts of your fireplace
Here are the major components of your installed fireplace, with the protective barrier screen installed.
Your individual fireplace may appear differently depending on your model and installed options.
Here are the control components of your installed fireplace, with the barrier screen, window and bottom
covers removed. Your individual fireplace may appear differently depending on your model and installed
options.

9
ON:
parallel
to pipe
OFF:
perpendicular
to pipe
Operating your fireplace
Fireplace control devices
There are two ways to control your fireplace.
1. Thermostatic Remote Control turns fire ON
and OFF, controls flame height and can be pro-
grammed to function automatically—see Appendix
A-Remote Control Operation on pages 22-25.
2. Wall Switch (optional) turns fire ON and OFF, and
controls flame height.
Turn your fireplace ON
Press and hold:
- OFF (red) button and large flame ( ) on remote, or
- ON-OFF button on wall switch
until a short beep confirms the start sequence has
begun; release button(s).
The fireplace beeps twice to confirm the ignition is in
process.The pilot lights up, followed by the fireplace.
If you need to light up the pilot manually, see the
Fireplace and Lighting Information card attached to
the fireplace - see page 7 to learn how to access it.
Also, a copy of this card is reproduced in Appendix A
of the Installation Manual.
Turn your fireplace OFF (including pilot)
Press and hold:
- OFF (red) button on remote, or
- ON-OFF button on wall switch
If the flames or pilot are on, they will go out and you
will hear the valve motor wind down. You will hear
a clunk and a beep indicating that the valve has
received the signal from the remote control.
In the unlikely event that you cannot turn offyour
fireplace with the remote control handset, use the
optional wall switch. If the wall switch malfunctions
and will not turn offthe fireplace, wait 8 hours and
the fireplace will automatically go to pilot. You can
then access the controls inside your fireplace, once it
has cooled.
Alternatively, you may turn offthe house gas supply.
In all cases, call your dealer for service assistance.
To use additional functions of your Remote
Control such as temperature or program
settings, see Appendix A-Remote Control
Operation on page 25 of this manual or visit
valorfireplaces.com/remotes
WARNING
Risk of severe burns! Surface of the
fireplace are very hot during operation!
Ensure fireplace has cooled offbefore
accessing control.
Remote Control Wall Switch
WARNING
STOP IF YOU SMELL GAS! DO NOT LIGHT!
See cover page immediately!

10
Operating your fireplace
Preventing inadvertent ignition
You can use one of the following two methods
to ensure that your fireplace will not turn on
unexpectedly.
• Press the O button on the manual on/offswitch on
the gas valve under the fireplace, behind the cover
or fret*.
*Ensure to press the Ibutton before putting the
fireplace in operation.
• Alternately, remove all batteries from the battery
holder in the control area (see next page), and the
handset.
Automatic shut-off(in certain conditions)
Your fireplace’s remote control is equipped with an
automatic shut-offmechanism which is activated
in certain conditions. See Remote Control Operation
at Appendix A or valorfireplaces.com/remotes for a
description of this feature.
OFF
ON
ON
OFF
Manual On/OffSwitch