VCOMFORT Kalkoona Max User manual

Kalkoona Max
Please read SAFETY INSTRUCTIONS carefully before using the chair.
User 's Manual
Massage Chair
RK1912
Safe Store, 198 - 202 Waterloo Road, Birmingham B25 8LD
0333 577 9597, www.vcomfort.co.uk

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Control panel Operation
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10
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Accessibility
Use of Intelligent Voice Control
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Content
Thank you for choosing this massage chair.
Please read this user’s manual carefully before using the massage
chair and keep this manual in a safe place for further reference.
Safety Precautions
The parts name and function
Operation instruction
Cleaning and Storage
Troubleshooting
Information Center
Specification
The massage chair is used in the general family. Please do not use any other
purpose to avoid accidents.
When an abnormal condition such as an abnormality or a fire occurs,immediately
unplug the power plug and stop using it.
Safety Precautions
Please read the safety precautions carefully before use, and use this product correctly.
The precautions prompts the safety and proper use of the product in order to prevent
possible harm or damage to the product, the user and others.
This precautions based on possible severity of damage due to incorrect operation by
means of two reminders, warning and caution. Content related to security is very
important. Be sure to follow.
Warning
Caution
Example
Incorrect operation may cause serious harm to the user.
Incorrect operation may cause injury and damage to the user.
The sign is used to inform the content of the warning and caution.
The left sign generally used with warning or caution.
The sign is used to tell the instructions in the diagram that there is
a specific description of the content.
The left sign indicates disassemble is forbidden.
The sign is used to inform the mandatory or necessary content.

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Please keep this manual in a safe place for further reference.
WARNING
Please stop using the massage chair immediately when abnormal or damaged situation.
When following status happened, it may cause fire or get an electric shock if you
continue using.
Please immediately shut down the power, pull out the power plug from socket.
Then please contact the distributor for repair.
Must obey
Caution
Please power off immediately if smoking or with abnormal noise,after
confirm safe, please contact the distributor for repair. Self maintenance
is forbidden to avoid danger.
Water go into the internal of massage chair.
Something fall into the internal of massage chair.
Massage chair drop or fall down heavily, or body case is damaged.
Please stop using the massage chair immediately if your body feel abnormal in
the process of using, and please consult a doctor.
Please put the product in flat floor to avoid injury or accident,and check if the
power switch is work normal before using the massage chair .
Safety Precautions
Warning
The following people who are not suitable to use this chair
The following people before using, please consult the doctor.
1.Patients with implantable medical devices in the body who are easily affected to electromagnetic
damage.
2.Malignant tumor patients.
3.Cardiac.
4.A woman in pregnancy or in a physiological cycle.
5.Diabetes, Patients with peripheral circulation disorder.
6.Perceptual disturbance.
7.There is a scar on the massage area.
8.The person who have a fever temperature more than 38 degrees,such
as: Acute inflammation .
9.Seriously ill and physically weak people.
10.Fracture, Patients with acute bone pain.
11.Muscle sprain, Muscle inflammation patients.
12.In addition, those who are in poor physical condition, feel uncomfortable with the body or need
to be quiet, please use it with caution.
13.People who are not sensitive to heat or people who are allergic to heat must pay attention when
using it, or do not use it.
Thrombosis (Blood disease, Severe Aneurysm, Acute vein tumor), All kinds of
skin disease or Skin infection (Subcutaneous tissue inflammation) and so on.
Forbidden
Must obey
In addition, people with bad physique, feel unwell or need to be quiet, please use it carefully.
This product massage program a cycle of 15 minutes, please avoid continuous massage at the same area. If you need
to continue using it, please stay at least 30 minutes apart. Avoid excessive stimulation of the muscles or nervous system.

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This product is suitable for people under 100kg.
Don’t let perceptual disabilities patients and Children use or close to this chair.
Insert the plug of the chair into correct and suitable power socket.Don’t use other electric
power rated voltage to avoid fire , electric shock or any breakdown Any broken, reprocess,
knotted, twisted power cord or pressed under heavy cargo is not allowed to use.
Forbbiden
Don’t use it with wet. Avoid electric shock or mechanical fault.
Don’t dip into water or other liquid, or keep in the bathroom in case of electric
shock or mechanical fault;
Don’t damage the power cord;
The power cord must without damage, without bending, pulling, wring, winding
or damaged. No heavy hanging on the power cord. With the risk of electric
shock or fire in use the damaged power cord.
Warning
Prohibit wet
hand
Must obey
Guard against
damp
Pay attention to use it without people or pet around;
Prohibition of
disassembly
It is prohibited disassemble, repair the chair or power cord, control board parts to
avoid the electric shock, fire or mechanical fault. If the power cord damaged,
please contact the manufacture or the qualified professionals to repair;
Prohibition
Safety precautions
Warning
Children or pets are not allowed to play on the chair , especially during massage.
Standing or sitting on the back or armrest is not allowed either .
Don’t put hands or feet in the gap of the chair to
avoid accident or injury .
Don’t massage head or belly to avoid body
discomfortable.
Don’t use at bare skin to avoid skin lesions.
Check leather or cloth material on the back
and other areas is broken or not. If broken,
even though it is small , please stop to using
the chair , unplug the power and have it repaired.
Please take off the jewelry during arm massage to avoid damage.

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Safety precautions
Caution
If your body feels abnormal during use, discontinue using immediately and consult a doctor.
Caution
When the power failure, please turn off the power switch immediately, and
pull out the power plug, so as not to power the accident.
It is not allowed to touch the power outlet, plug or power cord with
a wet hand to avoid electric shock
When not use it, or power failure during use, be sure to pull out the power
plug, so as to avoid leakage, electric shock or fire accidents.
When cleaning , be sure to pull out the power plug from the power outlet to
avoid fire or electric shock
When you unplug the power plug, please do not pull the power cord directly,
but grab the plug to pull out to avoid electric shock, short circuit or fire accidents,
in addition,please check the power cord and power plug regularly.
Must obey
No wet hands
Forbidden
After drinking, you can not immediately use this product, so as not to feel unwell.
Do not hang heavy objects on the power line to avoid electric shock or fire accident.
Do not use this product near fire or heater. Do not smoke when using. Do not
use on floor heating or other heating equipment, so as to avoid fire.
Forbidden
1、Don't pull hard or strike the surface with a knife and sharp object in case of
injury or accident.
2、Do not bend and pull the power cord so as to avoid fire.
3、Damage of power cord and power plug , don’t use the products so as to
avoid electric shock, short circuit and fire.
4、Don't put your hands and foot deep into the cracks of the product.
5、Do not use an external force on the movements of the parts, to avoid fault
injury.
6、Don't use it while asleep , unconscious use can cause injuries and physical
discomfort.
7、Don't force the product to move on the
ground.
8、Place it gently after moving so as not to
damage the floor.

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Pillow
USB port
Left Armrest
Right armrest
Power box
Backrest
LED light
Footrest
Control panel
Voice control
Back seat cushion
Speaker
Legrest
Castor
Wireless charger
This product is only for home use.
Do not use this product with a blanket, etc., to avoid fire accidents caused by
the high temperature inside the machine.
Make sure to connect the plug and socket well and no rubbish on it. Do not
use power strip to avoid electric shock or short circuit or fire.
Do not tread or stand on the chair. Do not put weights on it to avoid hurt or
machine failure or accident.
Do not use the product near fire or inflammable gas to avoid product
deformation or failure or fire.
Do not use the product in the chemicals’ high floating concentration environment
such as oil gas, etc.to avoid product deformation or failure or fire.
Do not clean or spray the product with organic solvent, ethyl alcohol or
pesticide to avoid machine crack or electric shock or fire.
During working, do not let children or disabled get close to avoid hurt.
The disabled or paralyzed should not use the product to avoid body
discomfort or hurt.
Caution
The parts name and function
Forbidden

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On/Off button: Press this key in standby state, the massage chair will enter
the power-on state and run the first auto program; in the power-on state, when
the massage chair need to be turned off, press this key, the massage chair
will be turned off and reset.
Pause button: Press this key in the power-on state, all functions will stop
working and the red pause indicator will be light on, all other buttons will be
invalid except the power switch and pause button; press the pause button
again, the red pause indicator will be light off, the function and instructions,
lights return to normal operation.
Auto button: Press this key in the power-on state to cycle through three auto massage modes: auto mode
1 (indicated in red),auto mode 2 (indicated in green), and auto mode 3 (indicated in yellow). Every time
you switch a mode, it start a new mode from the first step of each auto mode. When first enter the auto
mode, the whole chair posture will automatically lie down at a certain angle.
Manual button: In the power-on state, press this key to enter the manual massage mode, the back
mechanism is turning on the kneading massage (indicated in red)/tapping massage(indicated in green)/
kneading and percussion massage (indicated in yellow)/close or shiatsu (in the case of fixed point, the
technique is closed ; In the case of part selection, it is acupressure, the indication is blue, and the speed
can't be adjusted) to switch between four states.
Zero Gravity Button: press this key in the power-on state, the chair will enter the lying down zero gravity
state, the indicator light will be red, press this button again, the chair will return to the original state, and
the indicator light will be off.
Part button: Press this key in the power-on state to enter the manual massage mode, the massage
mechanism will cycle through the whole body (indicated in yellow), upper body (indicated in red), and
lower body (indicated in green) for the selected massage function (if no kneading or knocking/tapping
massage are selected, it will be shiatsu massage).
Heating button: In the power-on state, press this key to turn on the heating function (the heating indicator
light is on), and the heating function of the back and legs is turned on. Press the heating button again to
turn off the heating function (the heating indicator light is off).
Control panel Operation
Speed button: in the power-on state, press this key, when kneading, tapping or any functions is selected,
the speed key is valid; press the speed key once, the speed is at low speed (indicated in blue), medium
speed (indicated in blue) and high speed (indicated in red), and the indicator light corresponding to the
speed gear is on. In non-manual mode, press and hold for more than 5s to turn off/on the armrest light,
and the indicator flashes twice after the finger is away. The massage chair has the armrest light turned
on by default.
Roller key: In the power-on state, press this key to turn on the foot roller function, the default is low
speed; press this key again to turn on the high-grade roller function; press this key again, the roller
function is turned off. The function circles in turn， roller speed is low (the indicator is green), the
roller speed is high (the indicator is red), and the roller is off (the indicator light is off).
Fixed-point button: In the power-on state, when choose the manual massage
(kneading, tapping, kneading and knocking) , press the fixed-point up/down
button, the mechanism will according to fixed point to massage, long time to
press the up button (down button), the mechanism will adjust the fixed-point
position upwards (downwards), when loose this button, the mechanism will
stop at the current position for fixed-point massage. If you want to quit the
fixed-point massage, just press the part button, and then quit the fixed-point
massage and enter the part massage.
Sitting posture adjustment button: In the power-on state, long time to press
the sitting posture adjustment up button (down button), the whole chair will
adjust the posture upwards (downwards), and it will stop at the current
posture when loose this button.
Unlock button: In the power-on state, the hand controller will enter the lock
mode when there is no operation for more than 30 seconds, and it cannot
be operated at this moment. Press and hold the unlock area for 2 seconds
to unlock the hand controller, and the hand controller can operate normally.
The backlight brightness of the button is reduced in locked mode, and
recovered after unlocking.
Sitting posture adjustment button: In the power-on state, turn the gesture
counterclockwise (clockwise) in this area, the sitting posture can be adjusted,
and the chair will stop adjusting when it is released.

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In the standby state, press the power switch of the control panel to enter the power-on state,
and the voice recognition system enters the waiting state.
（With voice control function）
●When using the speech recognition function, it is necessary to say the wake-up words "Hello,Kiri" before
the system can recognize the following voice control words;
If no voice command is given out within 20 seconds after the voice mode is enabled, the system disables
the voice mode automatically.
After the massage chair recognizes the voice control words, there will be corresponding speaker voice
feedback, indicating that the command recognition is successful.
If there is no voice feedback from the speaker, the command recognition fails or the current status does
not support this function.
Please say the above voice command in standard English, if not recognized, pause for
2 seconds, raise your voice and try again.
●
●
Voice control words:
Wake-up words: Hello, Kiri
1.AUTO Massage 2.Manual massage 3.Manual Speed Adjustment 4.Manual Position
Adjustment 5.Manual Air Massage 6.Foot Rollers 7.Zero Gravity
Use of intelligent voice control
Accessibility
In standby and power-on state, turn on the bluetooth function of mobile phone,
bluetooth device can be searched and Connected (compatible with Android and ios)
and play music via Bluetooth
Bluetooth
USB
The USB charging port can charge your phone.
Wireless
charging
Provides wireless charging up to 10W (depending on the phone model)
Control panel Operation
1. Touch key just need touch operation, do not need to press hard.
2. Touch for single point recognition, when doing gestures or touching a key, other keys can't be
touched.
3. Gesture is ended with finger away from the panel, do not do different gestures consecutively.
4. Gesture need at least a quarter circle to identify, rotation gesture need to be at a constant and
consecutive speed, can't exceed the recognition range.
5. Please do not press two or more keys at the same time, in order to avoid malfunction.
6. Before choosing the massage mode, please sit in the chair then start the program.
7. Do not splash water or other liquid on control panel.
8. When using, do not impose the external force in any part of the product, in case of causing
injury, or product malfunction.
Air pressure button: Press this button to enter the manual air pressure massage mode when the power
is on, and you can select low air pressure, medium air pressure, high air pressure and manual air
pressure off. Indicator light of relative level (low - blue, medium - green, high - Red) is bright
Attention

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Press the on/off key of the control panel to make the massage chair turn on and run
the first automatic program.
Press the on/off key of the control panel to turn off massage chair.
Usage
Switch on
Plug the power plug into the socket.
Operation button
Automatic stop after the working time
After about 15 minutes, the massage will stop automatically.
Prepare to stop the massage at midway Press the pause button massage stop
Instructions
Prepare before using
Check the condition of the product, whether it is damage or not.
Move the product to a flat floor.
Caution Caution
Ban
Must obey
Do not move when the product
is in use.
Do not drag the product on the
ground, or pull the power cord
to move the product.
Make sure the power cord is
not damaged.
Before plugging in the power
supply,make sure that the
product power switch is off.
Turn on the switch on the power box on the lower backrest of the product.
Press the massage program button on the right armrest control panel to select an
automatic massage program .

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Cleaning and Storage
Cleaning
Before cleaning please confirm the power switch is shut down, and the plug is removed from
the socket.
Please use dry cloth to clean the surface of product and control board.
The heavy soiled areas can be wiped with a wet cloth or neutral detergent,then clean with
dry cloth.
Warning
Keep away from heat, fire or exposure to direct sunlight.
When cleaning the chair, don’t use the organic solvent or alkaline bleach to avoid discolor、
transformation、suffering crack.
About the waste disposal
About the Waste Disposal, please obey the local control regulations.
For a long time non-use
Turn off the power switch when you want to store the chair.
Please keep the power line and hand controller in good condition when you store it.
Please store it in a dry place after cleaning up the dirt and dust
The indicator light of the selected massage mode key is lit up when the massage program
is selected, and off when it is closed.
The rated time of all massage programs is 15 minutes. If you need to continue to use it,
please wait for 30 minutes.
Children can only use this product under strict supervision of
the guardian;
Please note:
Please sit in the massage chair and turn it on.
After massage, turn off the switch on the power box on the lower backrest of the product.
If not use for long time, please unplug the power plug from the socket.
Pressing the pause button is only stop massage, the chair
is still in working state. Turning off the switch on the power
box on the lower backrest is really cutting the electric
power.

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Information Center
To repair or consult related products, please contact the distributor or
after-sales service.
Please refer to the warranty card for details.
In order to answer the customer correctly, the call to the company may be recorded.
The contents and personal information of the consultation or delegation may be
provided to the company's affiliated offices.
If the customer need to repair chairs to the door, please send the request to the
after-sales service.
Friendly
reminder
Carry on the spot check to the household appliance that used many years .
Whether there
are any of the
following
phenomena
Abnormal heating of power cord or power plug
It has a burnt smell and a peculiar smell
The power line has a deep scar or distortion
Other exceptions or faults
To prevent accident, please turn off the
power switch，and pull the plug from the
socket.
Please be sure to entrust the dealer for
repair, please consult the dealer for
related expenses.
Our company shall not bear the direct and indirect losses caused by improper use of this
product,and third party liability. Please accept our apologies! The product upgrade and
change no further notice.
The color of the goods or the printing may be slightly different, please forgive!
Troubleshooting
Before asking for repair, make sure if there are any problems after trying the solutions given in
this troubleshooting guider. Contact the vendor or your nearest service center for assistance.
PROBLEM CAUSES SOLUTION
Noise during operation
Components are working
Constructure inherentwill not
effect on operation
The chair can’t working Plug in the socket switch
on the power
The plug is in loose
connection
The switch is on “Off ”
position
The chair stop during
working
Time up and all of massage
program back to standby
Restart the program after
30 minutes

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RK1912
120W
100-240V~ 50/60Hz
68.4/89.2kg
1285*770*1165mm
Specification
Product Name
Input voltage
Packing size
Power
Massage Chair
Model No
User Recommendation:
Recommended User weight (Max) : 180 cm
Recommended User weight (Max) : 120 kg
Advised usage in one session: 30 Minutes
NW/GW
Model Name
Kalkoona Max
Space Saver Yes, 0 cm