GENERAL RESIDENTIAL WARRANTY
We warrant all our residential use furniture frames for seven (7) years from the date of the original purchase by the residential owner. The warranty
applies only to the original purchaser. If your frame fails structurally during normal usage we will repair, refinish or replace the frame at manufac-
turer’s discretion (with same or similar product if discontinued) without charge. Damage as a result of dropping, breaking or misuse for the intended
use of a cast part other than a weld is not covered under this warranty. Due to the unique nature of hand-applied finishes the color of a replacement
item(s) may not match exactly.
GENERAL COMMERCIAL WARRANTY
We warrant all our commercial use furniture frames for one (1) year on the frame and two (2) years on the finish from the date of purchase. Com-
mercial use is defined as use in any public area. If your frame fails structurally during normal usage within one (1) year, or if the finish peels, cracks
or blisters within two (2) years from the date of purchase, we will repair, refinish or replace the frame (with same or similar product if discontinued)
without charge. Damage as a result of dropping or breaking a cast part other than a weld is not covered under this warranty. Use of the product in
the common area of a condominium, cooperative or planned use development property is considered commercial use. Due to the unique nature of
hand-applied finishes the color of a replacement item(s) may not match exactly.
FRAMES
Frames are warranted to be free from defects in materials and workmanship for a period of 7 years (one (1) year for commercial use). Damage to
frames or welds due to improper assembly or exposure to water and sub-freezing temperatures is not covered. Breakage that is a result of the prod-
uct being misused, dropped, acts of nature, acts of war, and vandalism are not covered.
FINISH
The finish is warranted against peeling, cracking, or blistering for a period of two (2) years provided the product has not been scratched or abraded.
Scratches and chips resulting from normal wear and tear are not covered. Fading resulting from exposure to elements is not covered. Stains as a
result of chemical spills and certain food items are not covered.
CUSHIONS AND FABRICS (IF APPLICABLE)
Cushions and fabrics are warranted for a period of one (1) year from original date of purchase, against seams separating or tearing. Fading or dis-
coloration resulting from exposure to the elements, chemicals, or from spills is not covered.
TERRAFAB* (IF APPLICABLE)
TerraFab dining and occasional table tops are warranted for a period of two (2) years from original date of purchase against fading, discoloration,
peeling or cracking. Scratches and chips resulting from normal wear and tear are not covered.
*TerraFab material is a proprietary blend of stone powder, inert minerals and brine with a curing process that simulates natural materials (ie: stone,
wood, wicker etc.).
VINYL STRAPS (IF APPLICABLE)
Straps are warranted for a period of one (1) year from original date of purchase against breaking, separation or tearing. Fading or discoloration
resulting from exposure to the elements, chemicals, or from spills is not covered.
WICKER (IF APPLICABLE)
All weather wickers are warranted for a period of three (3) years from original date of purchase against breaking, tearing or fading. Fading or discol-
oration resulting from chemicals or spills is not covered.
UMBRELLAS
Umbrella frames are warranted for a period of one (1) year from original date of purchase, against defects in material and or workmanship. Fabrics
on umbrella canopies are covered for one (1) year or five (5) years, as listed above in Fabrics. Damage resulting from high winds or other acts of
nature is not covered.
FIRE PITS
All Veranda Classic gas and wood burning fire pits are warranted for a period of one (1) year from original date of purchase, against defects in mate-
rial and/ or workmanship. Rust is not covered on steel parts.
CARE & MAINTENANCE
Clean furniture frame with wet towel using mild soap and water solution. Dry completely with soft towel. Clean cushions and sling seat material with
a mild solution of soap and water and hang cushions to drip dry completely. Store them in a clean dry area of your home. Do not machine wash or
dry. Do not use bleach or strong solvents to clean any of your patio furniture. It will harm both fabrics and metal finishes. Caution should be used
when using oils, lotions and other chemicals such as chlorine or repeated exposure to extreme weather conditions (including heat), which may
cause permanent discoloration to the fabric. To maintain and protect the furniture, always cover it with an outdoor furniture cover or store in a safe
area when not in use for long periods of time.
CARE & MAINTENANCE
7 YEAR LIMITED WARRANTY