Verizon Hub User manual

USER GUIDE

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VERIZON

Verizon Hub User Guide

Contents

Set Up Your Verizon Hub.................................................................................................................................. 1

Verify Box Contents........................................................................................................................................................ 1

Attach the Support Stand to the Base............................................................................................................ 1

Decide How You’ll Connect to the Internet (Wireless or Wired). .............................................. 1

Wireless Connection. ............................................................................................................................................. 1

Wired Connection.................................................................................................................................................... 1

Other Considerations............................................................................................................................................ 2

Caution................................................................................................................................................................... 2

Plug in Your Verizon Hub. .......................................................................................................................................... 2

Insert the Handset Battery....................................................................................................................................... 3

Place the Handset in Its Cradle............................................................................................................................. 3

Attach Stickers.................................................................................................................................................................... 3

Set Up Verizon Hub and Digital Voice Service......................................................................................... 4

How to Enter Information......................................................................................................................................... 4

Connect to Wireless Network................................................................................................................................. 4

Connect to Wired Network....................................................................................................................................... 5

Add Backup Number...................................................................................................................................................... 6

Take Tour.................................................................................................................................................................................. 7

Set Up Voice Mail.............................................................................................................................................................. 7

Transfer Existing Home Phone Number to Your Verizon Hub.................................................... 7

Handset Controls.............................................................................................................................................................. 8

Front View....................................................................................................................................................................... 8

OK Button/Joystick. ................................................................................................................................................ 8

Side Views....................................................................................................................................................................... 9

Volume Controls................................................................................................................................................................ 9

Ringer Volume. ........................................................................................................................................................... 9

Handset Speaker Volume.................................................................................................................................10

Keypad Button Volume......................................................................................................................................10

Headset Jack.......................................................................................................................................................................10

Verizon Hub User Guide

Set Up Accessory Handset & Charging Cradle. ..................................................................11

Verify Box Contents......................................................................................................................................................11

Insert the Handset Battery.....................................................................................................................................11

Activate Accessory Handset With Base........................................................................................................12

Plug in Accessory Handset Charging Cradle...........................................................................................12

Verizon Hub Base....................................................................................................................................................13

Home Screen. .....................................................................................................................................................................13

Weather..........................................................................................................................................................................13

Check Current Weather or Extended Forecast...........................................................................13

Add Weather Location. ...............................................................................................................................14

Change Weather Location on Home Screen...............................................................................14

Delete Weather Location...........................................................................................................................15

Date & Time.................................................................................................................................................................15

Change Time Zone.........................................................................................................................................15

View Calendar....................................................................................................................................................15

Home Screen Settings/Widgets..................................................................................................................16

View Missed Calls............................................................................................................................................16

Check New Voice Mail. ................................................................................................................................16

View New Text, Photo and Video Messages. ...............................................................................16

Turn On Do Not Disturb.............................................................................................................................17

Turn O Do Not Disturb.............................................................................................................................17

Turn On Call Forwarding. ..........................................................................................................................17

Turn O Call Forwarding...........................................................................................................................18

Manage Calling Features...........................................................................................................................18

Dial Pad. .........................................................................................................................................................................18

Make a Call. .........................................................................................................................................................18

View Calls..............................................................................................................................................................19

Locate Handset. ...............................................................................................................................................19

Intercom................................................................................................................................................................19

Open Menu................................................................................................................................................................. 20

Answer a Call............................................................................................................................................................. 20

Block a Call.................................................................................................................................................................. 20

Ignore a Call............................................................................................................................................................... 20

Answer Call Waiting..............................................................................................................................................21

Verizon Hub User Guide

Make a 3-Way Call..................................................................................................................................................21

Adjust Speaker/Ringer Volume...................................................................................................................21

Use Speakerphone. ...............................................................................................................................................21

Communications............................................................................................................................................................ 22

Dial Pad. ........................................................................................................................................................................ 22

Make a Call. ........................................................................................................................................................ 22

View Calls............................................................................................................................................................. 22

Calling Features. ............................................................................................................................................. 22

Locate Handset. .............................................................................................................................................. 23

Intercom............................................................................................................................................................... 23

PhotoDial..................................................................................................................................................................... 24

Add Contact to PhotoDial. ...................................................................................................................... 24

Call Contact With PhotoDial................................................................................................................... 24

Delete Contact From PhotoDial.......................................................................................................... 24

Calls.................................................................................................................................................................................. 25

View Calls............................................................................................................................................................. 25

Delete a Call....................................................................................................................................................... 25

Delete All Calls................................................................................................................................................. 25

Add Caller to Contacts............................................................................................................................... 26

Call a Person From Calls. ........................................................................................................................... 27

Contacts........................................................................................................................................................................ 27

View All Contacts........................................................................................................................................... 27

Add a Contact. ................................................................................................................................................. 27

Edit a Contact................................................................................................................................................... 28

Delete a Contact............................................................................................................................................. 29

Search for Contact. ....................................................................................................................................... 29

View Contacts by Group........................................................................................................................... 30

Call a Contact.................................................................................................................................................... 30

Send a Text or Picture Message to a Contact..............................................................................31

Map a Contact’s Location..........................................................................................................................31

Get Directions to a Contact’s Location........................................................................................... 32

Add Group. ......................................................................................................................................................... 32

Delete Group. ................................................................................................................................................... 32

Voice Mail. ................................................................................................................................................................... 33

Set Up Voice Mail. .......................................................................................................................................... 33

View Voice Mail Messages....................................................................................................................... 33

Verizon Hub User Guide

Play a Voice Mail Message....................................................................................................................... 33

Delete a Voice Mail Message................................................................................................................. 33

Call Back a Caller............................................................................................................................................. 34

Reply to Voice Mail Message With a Text or Picture Message........................................ 34

Map a Caller’s Location.............................................................................................................................. 35

Messaging................................................................................................................................................................... 35

Text/Picture Messages. .............................................................................................................................. 35

View a Message........................................................................................................................................ 35

Send a New Text, Picture or Video Message........................................................................ 35

Reply to a Message................................................................................................................................ 36

Forward a Message................................................................................................................................ 37

Delete a Message.................................................................................................................................... 37

Verizon Messages.......................................................................................................................................... 38

View Verizon Messages....................................................................................................................... 38

Delete a Verizon Message................................................................................................................. 38

Delete All Verizon Messages........................................................................................................... 38

Contacts................................................................................................................................................................................. 39

Messaging............................................................................................................................................................................ 39

Directories........................................................................................................................................................................... 39

Directories................................................................................................................................................................... 39

Business Search............................................................................................................................................... 39

Search for a Business............................................................................................................................ 39

Get Directions to a Business. .......................................................................................................... 40

People Search....................................................................................................................................................41

Search for a Person.................................................................................................................................41

Reverse Lookup................................................................................................................................................41

Search for a Person or Business by Phone Number.........................................................41

Movies..................................................................................................................................................................................... 42

View Movies............................................................................................................................................................... 42

Now Playing in Your Area......................................................................................................................... 42

Opening This Week in Your Area......................................................................................................... 42

Coming Soon in Your Area...................................................................................................................... 43

Watch Movie Trailers. .................................................................................................................................. 43

Purchase Tickets. ............................................................................................................................................ 43

Theaters. .......................................................................................................................................................................44

Verizon Hub User Guide

Find a Theater Near Me..............................................................................................................................44

Search for Theaters in Other Areas....................................................................................................44

History............................................................................................................................................................................ 45

Chaperone®. ....................................................................................................................................................................... 45

Find Location of Contact. ................................................................................................................................ 45

V CAST®. .................................................................................................................................................................................. 46

Watch Videos. ................................................................................................................................................... 46

Listen to Internet Radio............................................................................................................................. 46

Verizon Relay......................................................................................................................................................................47

View Messages. ........................................................................................................................................................47

View All Members. .................................................................................................................................................47

Add a Member Manually..................................................................................................................................47

Add a Member From Contacts.................................................................................................................... 48

Delete Member........................................................................................................................................................ 48

View Tiles Online.................................................................................................................................................... 49

Calendar. ............................................................................................................................................................................... 49

View Calendar........................................................................................................................................................... 49

View Event................................................................................................................................................................... 49

Add Event. ................................................................................................................................................................... 50

Add Birthday............................................................................................................................................................. 50

Add Anniversary......................................................................................................................................................51

Edit Event..................................................................................................................................................................... 52

Delete Event. ............................................................................................................................................................. 52

Calculator. ............................................................................................................................................................................ 52

Use the Calculator................................................................................................................................................. 52

Trac. ...................................................................................................................................................................................... 53

Check Local Trac. ............................................................................................................................................... 53

View Trac for Another Area....................................................................................................................... 53

Settings.................................................................................................................................................................................. 53

General. ......................................................................................................................................................................... 53

Weather................................................................................................................................................................. 53

View Current Weather Location(s).............................................................................................. 53

Add Weather Location. ....................................................................................................................... 54

Change Home Weather Location................................................................................................ 54

Delete Weather Location................................................................................................................... 55

Verizon Hub User Guide

Home Screen Settings................................................................................................................................ 55

Add Weather Widget to Home Screen..................................................................................... 55

Remove Weather Widget From Home Screen.................................................................... 55

Add Date & Time Widget to Home Screen............................................................................ 56

Remove Date & Time Widget From Home Screen........................................................... 56

Add Call Features Widget to Home Screen.......................................................................... 56

Remove Call Features Widget From Home Screen. ........................................................ 57

Add Calls & Messages Widget to Home Screen. ............................................................... 57

Remove Calls & Messages Widget From Home Screen. .............................................. 57

Date & Time........................................................................................................................................................ 58

View Current Date & Time Settings............................................................................................ 58

Change Time Zone................................................................................................................................. 58

Handsets.............................................................................................................................................................. 58

View Activated Handsets. ................................................................................................................. 58

Activate Handset Automatically................................................................................................... 59

Activate Handset Manually.............................................................................................................. 59

Delete Handset......................................................................................................................................... 59

Verizon Hub Tour............................................................................................................................................ 60

Calling Features...................................................................................................................................................... 60

Call Forwarding............................................................................................................................................... 60

Turn On Call Forwarding—First Time Setup.........................................................................61

Turn On Call Forwarding—Already Set Up............................................................................61

Turn O Call Forwarding................................................................................................................... 62

Do Not Disturb................................................................................................................................................. 62

Turn On Do Not Disturb..................................................................................................................... 62

Turn O Do Not Disturb..................................................................................................................... 62

Incoming Call Block. .................................................................................................................................... 63

Turn On Incoming Call Block.......................................................................................................... 63

Turn O Incoming Call Block.......................................................................................................... 63

Simultaneous Ring........................................................................................................................................ 64

Turn On Simultaneous Ring............................................................................................................ 64

Turn O Simultaneous Ring............................................................................................................ 65

Backup Numbers............................................................................................................................................ 65

Change Backup Number. .................................................................................................................. 65

Call Waiting. ....................................................................................................................................................... 66

Turn On Call Waiting............................................................................................................................. 66

Verizon Hub User Guide

Turn O Call Waiting............................................................................................................................. 66

Caller ID Block. ..................................................................................................................................................67

Turn On Caller ID Block........................................................................................................................67

Turn O Caller ID Block........................................................................................................................67

International Call Block. .............................................................................................................................67

Voice Mail Settings. ...................................................................................................................................... 68

Change Number of Rings Before Going to Voice Mail. ................................................ 68

Send Email Notication of New Voice Mail. ......................................................................... 68

Change Voice Mail Passcode. ......................................................................................................... 69

Change Voice Mail Greeting............................................................................................................ 69

Display............................................................................................................................................................................ 69

Wallpaper. ........................................................................................................................................................... 69

Change Wallpaper.................................................................................................................................. 69

Screensaver........................................................................................................................................................ 70

Change Screensaver. ............................................................................................................................ 70

Upload New Photos for Wallpaper and Screensaver............................................................ 70

Network. ....................................................................................................................................................................... 71

Check Wired Connection.......................................................................................................................... 71

Connect to Wired Network..................................................................................................................... 71

Check Wireless Connection.................................................................................................................... 71

Connect to Wireless Connection........................................................................................................ 71

Change Network............................................................................................................................................ 72

IP Address............................................................................................................................................................ 72

Obtain IP Automatically..................................................................................................................... 72

Manual IP Conguration.................................................................................................................... 73

Sound.............................................................................................................................................................................. 73

Volume.................................................................................................................................................................. 73

Adjust System Volume. ....................................................................................................................... 73

Adjust Speakerphone Volume....................................................................................................... 73

Adjust Ringer Volume...........................................................................................................................74

Adjust Media Volume............................................................................................................................74

Ringtone. ..............................................................................................................................................................74

Listen to Current Ringtone................................................................................................................74

Change Ringtone.....................................................................................................................................74

System.............................................................................................................................................................................75

System Information. .....................................................................................................................................75

Verizon Hub User Guide

View System Information...................................................................................................................75

Check if Verizon Hub is Online. ......................................................................................................75

Version Information......................................................................................................................................75

View Version Information...................................................................................................................75

System Resets....................................................................................................................................................76

Verizon Hub Reset...................................................................................................................................76

Apps...........................................................................................................................................................................................76

Download Apps.......................................................................................................................................................76

View My Stu.............................................................................................................................................................76

Remove App. ............................................................................................................................................................. 77

Using Apps.................................................................................................................................................................. 77

Horoscopes. ....................................................................................................................................................... 77

Internet Radio. ................................................................................................................................................. 77

Listen to Internet Radio...................................................................................................................... 77

Add Station to My Favorites............................................................................................................ 78

Remove Station From My Favorites........................................................................................... 79

Photo Viewer..................................................................................................................................................... 79

View Album................................................................................................................................................. 79

Play Slideshow. ......................................................................................................................................... 80

Create New Album................................................................................................................................. 80

Edit Album....................................................................................................................................................81

Delete Album. ............................................................................................................................................81

Change Wallpaper...................................................................................................................................81

Make Screensaver................................................................................................................................... 82

Upload New Photos for Wallpaper and Screensaver..................................................... 82

Puzzle Games. .................................................................................................................................................. 82

Play Number Puzzle. ............................................................................................................................. 82

Play Picture Puzzle. ................................................................................................................................ 83

Play Sudoku. ............................................................................................................................................... 83

Recipes.................................................................................................................................................................. 84

Feedback. ............................................................................................................................................................................. 84

Verizon Hub Handset(s)................................................................................................................................. 85

Volume Controls............................................................................................................................................................. 86

Ringer Volume. ........................................................................................................................................................ 86

Handset Speaker Volume................................................................................................................................ 86

Verizon Hub User Guide

Keypad Button Volume..................................................................................................................................... 86

Headset Jack...................................................................................................................................................................... 87

Menu. ....................................................................................................................................................................................... 87

Received Calls........................................................................................................................................................... 87

View Received Calls...................................................................................................................................... 87

View Received Calls Details. ................................................................................................................... 87

Received Calls – Add New Contact. .................................................................................................. 88

Received Calls – Update Existing Contact.................................................................................... 88

Delete Received Call.................................................................................................................................... 89

Delete All Received Calls Information............................................................................................. 89

Dialed Calls................................................................................................................................................................. 89

View Dialed Calls............................................................................................................................................ 89

View Dialed Calls Details. ......................................................................................................................... 90

Dialed Calls – Add New Contact. ........................................................................................................ 90

Dialed Calls – Update Existing Contact...........................................................................................91

Delete Dialed Call...........................................................................................................................................91

Delete All Dialed Calls. ............................................................................................................................... 92

Contacts........................................................................................................................................................................ 92

Edit Contact....................................................................................................................................................... 93

View Contact Details. .................................................................................................................................. 94

Delete Contact................................................................................................................................................. 94

Delete All Contacts....................................................................................................................................... 95

Call Contact........................................................................................................................................................ 95

Settings. ........................................................................................................................................................................ 96

Set Background............................................................................................................................................... 96

Ringtones............................................................................................................................................................ 96

Set Ringtone Type. ................................................................................................................................. 96

Set Ringtone Volume ........................................................................................................................... 97

Set Contrast. ...................................................................................................................................................... 97

Keypad Volume............................................................................................................................................... 98

Registration........................................................................................................................................................ 98

Activate Handset Automatically................................................................................................... 98

Activate Handset Manually.............................................................................................................. 99

Delete Handset......................................................................................................................................... 99

Version................................................................................................................................................................... 99