Verizon One Talk T46G User manual

T46G and T46GW IP desk phone user guide
One Talk T46G and
T46GW IP desk
phone user guide
www.onetalk.com

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On e Talk—T46G and T46GW desk phone user guide 2
Contents
Welcome................................................................................................................................................................................................................................... 4
Initial setup ............................................................................................................................................................................................................................ 4
Connect to broadband and power...................................................................................................................................................................... 4
Wi-Fi connectivity (optional).................................................................................................................................................................................... 4
Startup and initialization.............................................................................................................................................................................................. 4
View E911 address. ......................................................................................................................................................................................................... 4
Getting to know your desk phone................................................................................................................................................................ 5
Hardware components ................................................................................................................................................................................................ 5
Navigating the display................................................................................................................................................................................................... 6
LED light status...................................................................................................................................................................................................................7
Indicators and notifications on LCD display.................................................................................................................................................7
Customize your desk phone.............................................................................................................................................................................. 8
Basic settings...................................................................................................................................................................................................................... 8
Language preferences................................................................................................................................................................................................. 8
Time, date and time zone settings ...................................................................................................................................................................... 8
Display settings.................................................................................................................................................................................................................. 9
Backlight.................................................................................................................................................................................................................................. 9
Sound settings..................................................................................................................................................................................................................10
Bluetooth headset setup............................................................................................................................................................................................ 11
Line keys ............................................................................................................................................................................................................................... 12
Voice Mail setup .............................................................................................................................................................................................................. 13
Basic call features ...................................................................................................................................................................................................... 13
Make and receive calls............................................................................................................................................................................................... 13
Manage multiple lines. ................................................................................................................................................................................................ 13
Ignore a call. ....................................................................................................................................................................................................................... 13
End a call. ............................................................................................................................................................................................................................. 13
Hold a call............................................................................................................................................................................................................................. 13
Mute/unmute. .................................................................................................................................................................................................................... 13
Redial....................................................................................................................................................................................................................................... 13
Advanced call features........................................................................................................................................................................................... 14
One Talk feature access codes .......................................................................................................................................................................... 14
Block a call.......................................................................................................................................................................................................................... 14

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On e Talk—T46G and T46GW desk phone user guide 3
Contents
Bridge Line .......................................................................................................................................................................................................................... 15
Call Barge............................................................................................................................................................................................................................. 15
Call Forwarding................................................................................................................................................................................................................ 16
Call Move .............................................................................................................................................................................................................................. 16
Caller Line ID Block ...................................................................................................................................................................................................... 16
Conference Calling ........................................................................................................................................................................................................17
Do Not Disturb...................................................................................................................................................................................................................17
Remote Group Pickup..................................................................................................................................................................................................17
Call History........................................................................................................................................................................................................................... 18
Contact management.............................................................................................................................................................................................. 18
Local Directory................................................................................................................................................................................................................. 18
Groups .................................................................................................................................................................................................................................... 21
System status, troubleshooting and
other settings................................................................................................................................................................................................................... 22
Check phone status.................................................................................................................................................................................................... 22
Reboot phone or reset it to factory settings............................................................................................................................................ 23
Specifications...................................................................................................................................................................................................................24
Features ..................................................................................................................................................................................................................................24
Accessibility features..................................................................................................................................................................................................25
Compatible accessories...................................................................................................................................................................................... 26
Important customer information................................................................................................................................................................27
WEEE warning ..................................................................................................................................................................................................................27
Customer feedback......................................................................................................................................................................................................27
GNU GPL information .................................................................................................................................................................................................27
Copyright ..............................................................................................................................................................................................................................27
Warranty................................................................................................................................................................................................................................27
Important 911 emergency response information....................................................................................................................................27
Declaration of conformity ....................................................................................................................................................................................... 28
Important safety precautions............................................................................................................................................................................... 28
Danger–electric shock and fire .......................................................................................................................................................................... 28
T46 desk phone navigation guide............................................................................................................................................................. 29

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Startup and initialization
When your One Talk phone is connected to the
network and powered on, it will automatically start the
initialization process. The phone will attempt to contact
a Dynamic Host Configuration Protocol (DHCP) server
in your network to obtain valid IPv4 network settings by
default. After connecting, the power light will start as a
steady red light, then blink and turn o when
initialization is complete.
After startup, and confirming the 911 address, the
phone will be ready for use.
View E911 address.
Emergency 911 (E911) is a location technology that
enables emergency responders to know the
geographical location of a caller dialing 911.
To view your 911 address, press the 911 Address line
key to the right of the LCD screen.
Welcome
The Verizon T46G and T46GW IP desk phones are
stationary Voice-over-IP (VoIP) business phones that
support One TalkSM from Verizon features with up to 22
programmable line buttons. They come with a 4.3-inch
color display and 10 multipurpose line key buttons. The
T46G supports optional Wi-Fi for wireless connection
and Bluetooth® for hands-free calling. The T46GW
ships with the Wi-Fi adapter included.
Most importantly, both models support the Verizon One
Talk service. So, wherever you are—at your desk or on
the move—you never have to miss a call.
Initial setup
If your T46G desk phone is not already connected and
set up for using the Verizon One Talk service, please
verify the following with your system administrator
before proceeding:
1. You have a One Talk number.
2. Your user information has been updated in the One
Talk Admin portal with your 911 address and email
address.
3. Your phone number has been included in any
business group features.
4. Preferred options for broadband and power
connections.
Connect to broadband and power.
Power
You have two options for broadband and power
connections. Your system administrator will advise you
on which one to use.
Network
Connect the included standard Ethernet cable (or other
standard Ethernet cable) between the internet port on
the phone and the port on the wall or on your Power
over Ethernet (PoE)-capable switch/hub device.
Wi-Fi connectivity (optional)
As an alternative to wired Ethernet connection,
the T46G desk phone can also connect to the
network wirelessly with the optional WF40 Wi-Fi
USB dongle. The T46GW ships with a Wi-Fi adapter
already installed.
For setup instructions, please refer to Wi-Fi
connectivity in the “Basic settings” section of this
user guide.

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Getting to know your desk phone
Hardware components
3
2
7
1
4
8
Item Description
1LCD screen Main display
2Power indicator
LED
Indicates phone power and status:
• Fast flash—incoming call
• Slow flash—new Voice Mail message
3Line keys
Configurable keys enable you to:
• Select a phone line to place a call.
• Speed dial a favorite contact.
• Answer incoming calls.
• Monitor a shared line.
4
Headset key Enable/disable headset mode and
indicates status.
Mute key Mute/unmute microphone and
indicates status.
5
Message key Access Voice Mail system and messages.
Hold key Place and resume calls on hold.
Redial key Redial last or previously dialed numbers.
Transfer key Transfer a call to another party.
6Speakerphone
key
Enable/disable speakerphone and
indicates status.
7Volume key Adjust call and ringer volume.
8Keypad Alphanumeric interface for dialing numbers
or entering information
9Control pad
Allows you to scroll through the
displayed information
Confirms actions or answers incoming calls
Cancels actions or rejects incoming calls
10 Feature keys Context-sensitive keys to navigate and take
action depending upon the screen you are on
11 Speaker Provides hands-free speakerphone audio output
12 Hookswitch tab Secures the handset in the cradle when phone
is mounted vertically
13 Hookswitch Connects/disconnects phone line when handset
is removed/replaced in the handset cradle
5
10
3
6
11
9
12
13

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Navigating the display
The Idle screen is the primary screen for accessing all
other menus and features on the T46G LCD display.
The phone will automatically return to this screen after
60 seconds of inactivity.
Main window Status bar
Line key labels
Line key labels
911 address
Do Not Disturb
Toggle between
pages
Main menu
• Basic settings
• Advanced settings
• Status
• Directory
• History
• Message
Local Directory
• All contacts
• Groups
• Blacklist
Call History
• All calls
• Missed calls
• Placed calls
• Received calls
• Forwarded calls
Feature settings
• Call Forward
• Anonymous Call Rejection
• Forward to Voice Mail
• Start Log Capture

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Indicators and notifications on LCD display
Icon What it means
Call Forward enabled; receiving
incoming call on that line
Do Not Disturb (DND) is enabled.
Missed call
Wi-Fi enabled
New Voice Mail message
LED light status
Power indicator LED
LED status
indicator
What it means
Solid red The phone is initializing.
Fast flashing red The phone is ringing or
downloading configuration files.
Slow flashing red You have received a new
Voice Mail message.
Off The phone is not in use or
powered off.
Line key LED (configured as a phone line)
LED status
indicator
What it means
Solid green The line is busy.
Fast flashing green Receiving incoming call on that line
Slow flashing green Line placed on hold from
this device
Slow flashing red Line placed on hold from
another device
Solid red Line in use on another device
Off The line is inactive.

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Customize your desk phone.
Basic settings
Setup and preference options for the following can be
found in the Basic settings screen:
• Language preferences
• Time and date
• Display settings
• Ringtone and key tone sound settings
• Bluetooth headset setup
• Wi-Fi connectivity
To access Basic settings:
1. Press the Menu soft key while the phone is idle.
2. Use the arrow keys to navigate to Basic
settings and press to select.
Language preferences
The default language of the phone’s user interface
is English.
To change language of phone user interface:
1. Press the Menu soft key while the phone is idle.
2. Use the arrow keys to navigate to Basic
settings and press to select.
3. From Basic settings, scroll to Language and
press to select.
4. Scroll to your preferred language and press
to select.
Time, date and time zone settings
Time and date are displayed in the middle of the status
bar. You can configure your time zone to synchronize
with the address that your system administrator used
when setting up One Talk for your location. You can
also set your preferred format for displaying time and
date in the Time & Date settings screen.
Configure time zone to synchronize with 911 address:
1. Press the Menu soft key while the phone is idle.
2. Use the arrow keys to navigate to Basic
settings and press to select.
3. From Basic settings, scroll to Time & Date and
press to select.
4. Press to select General.
5. Scroll to SNTP settings and select .

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Set time and date format preferences:
1. Press the Menu soft key while the phone is idle.
2. Use the arrow keys to navigate to Basic
settings and press to select.
3. From Basic settings, scroll to Time & Date and
press to select.
4. Scroll to select your preferred date and
time formats and press the Save soft key to accept
the changes.
Display settings
There are four options for personalizing the LCD
display of your T46G desk phone. Select Menu > Basic
> Display to navigate to the Display settings screen.
• Backlight. Set the brightness of your LCD display.
• Contrast. Personalize the sharpness of your
LCD screen.
• Wallpaper. Change the background color of your
LCD screen.
• Screen saver mode. Configure your screen to
automatically dim or display time and date after the
phone has been inactive for a predetermined amount
of time. You can stop the screen saver and return to
the idle screen at any time pressing any
key on the phone.
Backlight
There are two options for setting backlight
preferences:
Backlight Active Level – sets the brightness of the LCD
screen when the phone is active. Brightness levels go
from 1 to 10, with 10 being the brightest setting.
Backlight Inactive Level – enables low-light mode when
the phone is inactive for a designated period. You can
configure the amount of time the phone must be
inactive before switching to low-light mode. You can
also turn o the backlight completely when inactive.
Configure backlight settings:
1. From Display settings, scroll to Backlight and
press to select.
2. Scroll Backlight Active Level to your
preferred screen brightness.
3. Scroll to Backlight Inactive Level, then use
or the Switch soft key to select the
desired value.
4. Scroll to Backlight Time, then use or
the Switch soft key to select the desired value.
5. Press the Save soft key to accept the changes.

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Contrast settings:
1. From Display settings, scroll to Contrast and
press to select.
2. Scroll or use the Switch soft key to
increase or decrease the desired contrast.
3. Press the Save soft key to accept the changes.
Wallpaper settings:
1. From Display settings, scroll to Wallpaper and
press to select.
2. Scroll or use the Switch soft key to view
wallpaper options and press the Save soft key
to select.
Screen saver mode
Configure your screen saver:
1. From Display settings, scroll to Screen Saver
Mode and press to select.
2. Scroll or use the Switch soft key to view
options and press the Save soft key to select.
Sound settings
Sound settings is where you can configure ringtones
and key tones (keypad tones). Selecting a dierent
ringtone than those of your neighbors can help
distinguish your phone from other incoming calls.
Key tones provide audible cues when pressing
conference buttons.
Select Menu > Basic > Sound to navigate to the Sound
settings screen.