Verizon One Talk T64LTE 4G User manual

One Talk T64LTE 4G
Desk Phone User Guide
verizon.com/support/one-talk/
verizon.com/support/yealink/

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Table of contents
Before you begin.................................................................................................................................6
Getting started....................................................................................................................................6
T64LTE hardware.................................................................................................................................................................... 6
Power LED indicator................................................................................................................................................................ 7
Screen and icons..................................................................................................................................................................... 8
Control center and notification center.................................................................................................................................. 8
The Home screen................................................................................................................................................................ 9
Dss screen........................................................................................................................................................................ 10
Call Screen........................................................................................................................................................................ 10
Status icons....................................................................................................................................................................... 11
Navigating menus and fields ................................................................................................................................................. 11
Entering information.............................................................................................................................................................. 11
Using the onscreen keyboard............................................................................................................................................ 11
English input method......................................................................................................................................................... 12
Using the phone keypad and dial pad............................................................................................................................... 13
eSIM activation and device registration.....................................................................................14
SMS ......................................................................................................................................................16
Sending messages................................................................................................................................................................ 16
Receiving messages............................................................................................................................................................. 17
Viewing the sent box............................................................................................................................................................. 18
Viewing the draft box............................................................................................................................................................. 18
Quick reply ............................................................................................................................................................................ 19
LTE or LAN mode switching ..........................................................................................................19
Switching between LTE and LAN modes .............................................................................................................................. 19
Switching from LTE to LAN............................................................................................................................................... 19
Switching from LAN to LTE............................................................................................................................................... 20
Auto-detection................................................................................................................................................................... 20
Available 4G signal, LTE Account Login Failure ............................................................................................................... 21
No 4G signal ..................................................................................................................................................................... 21
Poor 4G Signal.................................................................................................................................................................. 22
Airplane mode enabled, unavailable 4G signal................................................................................................................. 22
Available 4G signal under LAN mode ............................................................................................................................... 25
Call features...................................................................................................................................... 26
Placing calls .......................................................................................................................................................................... 26
Placing a call from the dialer............................................................................................................................................. 26
Placing multiple calls......................................................................................................................................................... 26
Redialing a number........................................................................................................................................................... 27
Placing an International Call.............................................................................................................................................. 27
Placing a call from the call history..................................................................................................................................... 27
Placing a call from the directory........................................................................................................................................ 27
Answering calls ..................................................................................................................................................................... 28
Answering a call................................................................................................................................................................ 28
Answering a call when in a call ......................................................................................................................................... 28
Redirecting Incoming Calls.................................................................................................................................................... 28
Forwarding All Incoming Calls to a Contact ...................................................................................................................... 28
Deactivating Call Forward................................................................................................................................................. 28
Forwarding an Incoming Call Manually............................................................................................................................. 29
Switching among the handset, speakerphone and headset modes ...................................................................................... 29
Switching between calls screen and idle screen ................................................................................................................... 29
Switching to the Home Screen during a Call..................................................................................................................... 29
Switching to the Talking Screen........................................................................................................................................ 29
Silencing or rejecting incoming calls...................................................................................................................................... 29
Silencing a call.................................................................................................................................................................. 29
Rejecting a call manually .................................................................................................................................................. 30
Rejecting Anonymous Calls .............................................................................................................................................. 30
Rejecting calls with Do Not Disturb (DND)........................................................................................................................ 30
Activating DND for All Lines.............................................................................................................................................. 30
Ending calls........................................................................................................................................................................... 31
Muting/unmuting audio.......................................................................................................................................................... 31
Keep mute............................................................................................................................................................................. 31
Holding and resuming calls................................................................................................................................................... 32
Holding a call..................................................................................................................................................................... 32
Resuming a held call......................................................................................................................................................... 32
Diverting Calls to a Contact............................................................................................................................................... 32
Transferring calls................................................................................................................................................................... 32

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Performing a direct (blind) transfer.................................................................................................................................... 32
Performing Semi-Attended/Attended Transfer .................................................................................................................. 33
Conference calls.................................................................................................................................................................... 33
Local conference............................................................................................................................................................... 34
Setting up a local conference call...................................................................................................................................... 34
Creating a hybrid conference............................................................................................................................................ 34
Holding or resuming a conference call.............................................................................................................................. 34
Muting or unmuting a conference call ............................................................................................................................... 34
Ending a conference call................................................................................................................................................... 34
Call recording........................................................................................................................................................................ 35
Recording a call ................................................................................................................................................................ 35
Recording a conference.................................................................................................................................................... 35
Setting a Mark When Recording a Call ............................................................................................................................. 35
Stopping a recording......................................................................................................................................................... 35
Checking storage space.................................................................................................................................................... 36
Advanced call features ..................................................................................................................36
Call pickup............................................................................................................................................................................. 36
Picking up a call directly.................................................................................................................................................... 36
Picking up a group call directly.......................................................................................................................................... 36
Call park and call retrieve...................................................................................................................................................... 36
Parking a call..................................................................................................................................................................... 36
Retrieving a parked call..................................................................................................................................................... 37
Voice mail.............................................................................................................................................................................. 37
Setting the voice mail code ............................................................................................................................................... 37
Leaving voice mails........................................................................................................................................................... 37
Listening to voice mails..................................................................................................................................................... 37
Directory ............................................................................................................................................38
Local directory....................................................................................................................................................................... 38
Managing the local directory groups ................................................................................................................................. 38
Adding contact groups ...................................................................................................................................................... 38
Editing Contact Groups..................................................................................................................................................... 38
Deleting contact groups .................................................................................................................................................... 38
Managing the local directory contacts............................................................................................................................... 38
Adding contacts................................................................................................................................................................. 38
Viewing contacts............................................................................................................................................................... 39
Editing contacts................................................................................................................................................................. 39
Deleting a contact ............................................................................................................................................................. 39
Deleting all contacts.......................................................................................................................................................... 39
Moving a local directory contact to blocklist ...................................................................................................................... 39
Searching for contacts ...................................................................................................................................................... 40
Blocklist................................................................................................................................................................................. 40
Adding a blocklist contact.................................................................................................................................................. 40
Viewing blocklist contacts ................................................................................................................................................. 40
Editing a blocklist contact.................................................................................................................................................. 40
Deleting blocklist contacts................................................................................................................................................. 40
Deleting a blocklist contact................................................................................................................................................ 41
Deleting all blocklist contacts ............................................................................................................................................ 41
Moving a blocklist contact to the local directory ................................................................................................................ 41
Moving Multiple Contacts from Blocklist to Local Directory............................................................................................... 41
Mobile contacts ..................................................................................................................................................................... 41
Saving a mobile contact to the local directory................................................................................................................... 42
Searching for mobile contacts........................................................................................................................................... 42
Updating the mobile contacts............................................................................................................................................ 42
Remote phone book.............................................................................................................................................................. 42
Searching for remote phone book contacts....................................................................................................................... 42
Viewing remote phone book contacts ............................................................................................................................... 43
Saving a remote phone book contact to the local directory............................................................................................... 43
Saving a remote phone book contact to the blocklist........................................................................................................ 43
Call history ........................................................................................................................................43
Call history icons................................................................................................................................................................... 43
Viewing history records......................................................................................................................................................... 44
Saving a history record to local directory............................................................................................................................... 44
Saving a history record to blocklist........................................................................................................................................ 44
Deleting history records......................................................................................................................................................... 44
Deleting a call record ........................................................................................................................................................ 44
Deleting all call records..................................................................................................................................................... 44
System applications ....................................................................................................................... 45
Gallery................................................................................................................................................................................... 45
Viewing Pictures/Videos.................................................................................................................................................... 45

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Editing Pictures................................................................................................................................................................. 45
Rotating Pictures............................................................................................................................................................... 45
Adding a Filter for Pictures................................................................................................................................................ 46
Adding a Frame for Pictures ............................................................................................................................................. 46
Cropping Pictures.............................................................................................................................................................. 46
Coloring Pictures............................................................................................................................................................... 47
Setting a Picture as Wallpaper.......................................................................................................................................... 47
Printing Pictures................................................................................................................................................................ 47
Deleting Pictures/Videos................................................................................................................................................... 47
Sharing Pictures/Videos via Bluetooth.............................................................................................................................. 48
Recorder ............................................................................................................................................................................... 48
Recording audio................................................................................................................................................................ 49
Playing a recorded call...................................................................................................................................................... 49
Pause/resuming a playback.............................................................................................................................................. 49
Fast Forwarding/rewinding a playback.............................................................................................................................. 50
Stopping a playback.......................................................................................................................................................... 50
Copying a Recorded Audio to USB Flash Drive................................................................................................................ 50
Copying All Recorded Audio to USB Flash Drive.............................................................................................................. 50
Renaming the recording.................................................................................................................................................... 51
Deleting a recording.......................................................................................................................................................... 51
Deleting all recordings....................................................................................................................................................... 51
Checking storage space.................................................................................................................................................... 51
Customizing your phone................................................................................................................ 52
Changing the Administrator Password.............................................................................................................................. 52
Wallpaper.............................................................................................................................................................................. 52
Changing wallpaper on idle screen................................................................................................................................... 52
Adding a wallpaper from a USB flash drive....................................................................................................................... 53
Screen saver......................................................................................................................................................................... 53
Changing the waiting time for screen saver ...................................................................................................................... 53
Setting the screen saver type............................................................................................................................................ 53
Changing the Screen backlight and time............................................................................................................................... 53
Changing the language......................................................................................................................................................... 54
Changing the input method ................................................................................................................................................... 54
Time & date........................................................................................................................................................................... 55
Setting the time and date manually................................................................................................................................... 55
Changing the time and date format................................................................................................................................... 55
Phone lock and Administrator Password............................................................................................................................... 56
Accessing the Advanced Settings with Administrator Password....................................................................................... 56
Setting the phone lock....................................................................................................................................................... 56
Locking your phone manually ........................................................................................................................................... 56
Unlocking your phone ....................................................................................................................................................... 56
Changing your phone unlock PIN...................................................................................................................................... 57
Line keys............................................................................................................................................................................... 57
Assigning functionality to a line key................................................................................................................................... 57
Changing the locations of the line keys............................................................................................................................. 57
Deleting a line key............................................................................................................................................................. 57
Audio settings .................................................................................................................................. 57
Adjusting the volume............................................................................................................................................................. 58
Setting the ring tone.............................................................................................................................................................. 58
Setting a ring tone for the phone....................................................................................................................................... 58
Setting a ring tone for an account ..................................................................................................................................... 58
Setting a ring tone for a group........................................................................................................................................... 58
Setting a ring tone for a contact ........................................................................................................................................ 59
Disabling the key tone........................................................................................................................................................... 59
Enabling touch tone............................................................................................................................................................... 59
Configuring notification sound............................................................................................................................................... 59
Enabling silent mode............................................................................................................................................................. 60
Bluetooth ...........................................................................................................................................60
Activating the Bluetooth mode............................................................................................................................................... 60
Pairing and connecting the Bluetooth headset...................................................................................................................... 60
Pairing and connecting the Bluetooth-enabled mobile phone ............................................................................................... 61
Pairing and connecting two Bluetooth devices...................................................................................................................... 61
Syncing the mobile contacts to the phone............................................................................................................................. 61
Enabling the mobile contacts sync feature........................................................................................................................ 62
Viewing your mobile contacts............................................................................................................................................ 62
Handling a mobile phone call on the phone .......................................................................................................................... 62
Configuring the phone audio feature..................................................................................................................................... 63
Configuring the Media Audio Feature.................................................................................................................................... 63
Changing your phone's Bluetooth name................................................................................................................................ 63

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Disabling Bluetooth Device Discovery................................................................................................................................... 63
Renaming the paired Bluetooth device.................................................................................................................................. 64
Unpairing the Bluetooth device ............................................................................................................................................. 64
Sending files via Bluetooth.................................................................................................................................................... 64
Receiving files via Bluetooth ................................................................................................................................................. 64
Disconnecting the Bluetooth device ...................................................................................................................................... 65
Deactivating the Bluetooth mode........................................................................................................................................... 65
Wireless network.............................................................................................................................65
Activating the Wi-Fi mode ..................................................................................................................................................... 65
Connecting to the wireless network....................................................................................................................................... 65
Connecting to an available wireless network manually..................................................................................................... 66
Adding a wireless network manually................................................................................................................................. 66
Viewing the wireless network information.............................................................................................................................. 66
Disconnect from a wireless network...................................................................................................................................... 67
Deactivating the Wi-Fi mode ................................................................................................................................................. 67
Maintaining your phone ................................................................................................................. 67
Investigating warnings........................................................................................................................................................... 67
Clearing warning icon............................................................................................................................................................ 67
Rebooting your phone........................................................................................................................................................... 68
Resetting to factory settings.................................................................................................................................................. 68
Updating the phone configuration.......................................................................................................................................... 69
Clearing User's personalized configuration settings.............................................................................................................. 69
Notices ............................................................................................................................................... 70
Technical support.................................................................................................................................................................. 70
Important customer information............................................................................................................................................. 70
WEEE warning...................................................................................................................................................................... 70
Disclaimer ............................................................................................................................................................................. 70
Important 911 emergency response information................................................................................................................... 71
Declaration of conformity........................................................................................................................................... 71
Part 15 FCC Rules................................................................................................................................................................ 71
Class B digital device or peripheral....................................................................................................................................... 71
Important safety precautions................................................................................................................................................. 71
Danger–electric shock and fire.............................................................................................................................................. 72
Learn more............................................................................................................................................................................ 72

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Before you begin
This guide provides information you need to quickly use your new phone.
Make sure you place the phone on a location with strong 4G signal to ascertain the proper activation and functioning of the
device. The phone can only be fully activated over LTE. If the phone does not properly go through the eSIM provisioning the
first time, if you were to set it up to LAN mode, the phone will be unable to register.
Examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen since
firmware updates occur and may change the user interface of the phone.
Getting started
Before you use your phone, take some time to get familiar with its features and user interface.
The terms "the phone" and "your phone" refer to the LTE Desk phone.
T64LTE hardware
Understanding the phone hardware helps you easily use the phone's features.
No.
Item
Description
1
Volume Key
Adjust the volume of the handset, the speakerphone, the earphone, the
ringer, or the media.
2
Redial Key
Opens the call history logs to redial the last number

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3
Speaker
Provide audio output during hands-free.
4
Keypad
Enable you to enter numbers, letters, and special characters.
5
Speakerphone
Toggle the speakerphone (hands-free) mode or not. The LED indicator glows
green when the speakerphone is activated.
6
Mute Key
Toggle the microphone on or off. The LED indicator glows red when the
mute feature is activated.
7
Headset Key
Toggle the headset on or off. The LED indicator glows green when the
headset is activated.
8
Touch Screen
4 inches (480 x 800) capacitive touch screen, tap to select items and
navigate menus.
9
Power LED
Indicator
Indicate phone statuses: When receiving an incoming call, it fast flashes.
When receiving a voice message, it slowly flashes.
1
0
USB2.0 port
(5V/0.5 A)
Allow you to connect USB devices.
Power LED indicator
The power LED indicator indicates the call and message status.
Led status
Description
Solid red
The phone is initializing.
Fast-flashing red (0.3s)
The phone is ringing.
Slowly-flashing red (1s)
The phone has received a voice mail.
Solid red for 0.5s and off for 3s alternately
The phone in entering the power-saving mode.

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Screen and icons
The user screens and icon indicators can help you navigate and understand the important information on the phone's status.
Control center and notification center
Control center or notification center allows you to access some features or view important notifications quickly.
Procedure
1.
Swipe down from the top of the screen.
You can swipe up from the bottom of the screen to hide this screen.
No.
Name
Description
1
Screen
brightness
Drag the slider to adjust the screen brightness.
2
Call Center
• Airplane Mode: Tap to turn on/off airplane mode.
• Forward: Tap to enter Call Forward setting screen.
• Silent: Tap to turn on/off Silent quickly.
• Wi-Fi
• Tap to turn on/off Wi-Fi quickly.
• Long tap to enter the Wi-Fi setting screen.
• Bluetooth
• Tap to turn on/off Bluetooth quickly.
• Long tap to enter the Bluetooth setting screen.
3
Menu Center
• Tap Settings to access phone settings and features.
• Tap Message to access the voice mails or the SMS messaging section
• Tap Recorder to record a call or meeting.
• Tap Notifications to view detailed notification message.
• Tap 亩 to delete all notifications.
• Tap Gallery to view photos and videos.

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The Home screen
On the home screen, you can view the phone's current state, add line keys, and access the dialing, Directory and
history screens.
No.
Name
Description
1
Status bar
Displays the label of the current account and icons.
2
LTE information
4G LTE Signal strength
3
Telephone
number
Displays the current registered telephone number
If there is no account registered on the phone, No Service appears.
4
Digital Clock
Widget
Displays the phone time and date.
5
Main UI icons
Dial: Tap to enter the dialing screen.
DND: Tap to enter Do not disturb mode.
History: Tap to enter the History screen and view history records.
Directory: Tap to enter the Directory screen and view contacts.
6
Dsskey
Tap to see the line appearances of the phone and access the ‘Features’
section.
7
More
Tap to enter the control center.

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Dss screen
The Dsskey screen displays phone’s line keys
No.
Application
Description
1
Tap to add a line key.
2
Line Key List
Shows the line key labels. You can customize the line keys.
3
Page Keys
Tap to turn to the corresponding page.
Call Screen
All of your active and held calls are displayed on the calls screen. When there is an active call and a held call, the calls screen
is shown below:
You can tap the Previous/Next to switch between multiple calls.

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Status icons
No.
Icons
Description
1
Mute mode: Mute mode is enabled.
2
4G LTE active: The device is connected to a 4G LTE wireless network.
3
Signal Strength: Cellular network signal strength.
4
Network not available: No wireless network is available.
5
Wi-Fi active: Wi-Fi is active.
6
Wi-Fi available: A Wi-Fi network is available.
Navigating menus and fields
You can use different gestures on the touch screen to perform various operations.
Procedure
1.
To operate your phone using gestures, follow these tips:
Action
Gesture
Tap
Touch an item on the screen with your finger, and then lift your finger.
Long Tap
Touch an item for about 2 seconds without lifting your finger from the screen till an action
occurs.
Swipe
Touch and move. When you want to scroll quickly, swipe your finger across the screen,
either up, down, left or right.
Drag
Touch and hold, then move. To stop scrolling, stop the dragging motion.
Pinch Open
Touch the screen with two or more fingers, and then move the fingers away from each
other (stretch).
Note: It works viewing images: screenshots, Wallpaper.
Pinch Close
Touch the screen with two or more fingers, and then move the fingers towards each other
(pinch).
Entering information
The phone provides onscreen keyboard, phone keypad and dial pad to enter data. Phone keypad and dial pad provide a
standard key layout, which enables you to use existing or familiar key positions.
Using the onscreen keyboard

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When you use the onscreen keyboard, the following things you need to know:
If you want to
Action
Position the cursor.
Tap to the position.
Select all characters.
Long tap the entered character(s).
Cut/Copy characters.
1. Long tap the entered character(s).
2. Drag / to select the characters you want to cut/copy.
3. Tap Cut/Copy on the top of the phone screen.
4. Long tap the desired field.
5. Tap Paste.
Delete more
characters
at a time.
• Long tap the entered character(s).
Drag / to select the characters you want to delete.
• Long tap .
Replace characters.
Drag your finger to highlight the characters you want to replace.
Tap the desired character.
English input method
You can use the English input method to enter information.
No.
Item
Description
1
26 English Letters
• Tap to enter letters.
• Long tap a key then slide to choose one of the options to enter an
alternate character.
2
Tap to switch to the uppercase input mode.
3
Tap to switch to the numeric&symbolic input mode.
4
Special Characters
Tap to enter the special character.
5
Long tap to change the input language.
6
Space Key
• Tap to enter spaces.
Long tap to change the input method.
7
Label automatically to identify
the context-sensitive
• Next Key: Tap to go to the next field.

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features.
• Done Key: Tap to confirm the settings.
• Send Key: Tap to dial out the number.
8
Delete Key
• Tap to delete the entered characters one by one.
• Long tap to delete two or more characters.
Tap to switch to the numeric & symbolic input mode as shown below:
Tap to switch to the symbolic input mode as shown below:
Using the phone keypad and dial pad
You can use the keypad on your phone or dial pad to enter data. The dial pad only provides digit keys, # key, and * key.
You can tap to switch to the onscreen keyboard.

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eSIM activation and device registration
1. When the phone is powered on for the first time, it will automatically go through the 4G LTE network activation process.
2.
After your eSIM card is activated, the 4G signal will be displayed in the upper-right corner of the phone screen.
3.
After the eSIM activation, the phone will trigger the bootup process to download the configuration files when it
connects to the LTE network.

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4.
After the configuration file is deployed, the phone will reboot to trigger the E911 location identification and register the
LTE account automatically. Please update your phone’s location, as needed.
5. You can view the phone number by navigating to Status >LTE.

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SMS
You can use this feature to send or receive messages.
Sending messages
1.
. Go to Message > Text Message > New Message.
2.
Enter the target number in the To field and the desired text in the input box on the New Message page.
3. Tap Send Message to send a message.
If the message is successfully sent, the page prompts success and the target person will receive a message.

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Receiving messages
1.
When you receive a message, the page is displayed as below:
2. Do one of the following:
Tap View to view the message details.

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Tap Exit to return to the idle page if you are busy at that time. You can tap Message > Text Message > Inbox to
view the message when you are available. The green message icon means you have a new, unread message. This will
turn grey after you read the message.
Viewing the sent box
Go to
〇
Message > Text Message > Inbox, and you can view the messages sent from this phone.
Viewing the draft box
Go to Message > Text Message > Inbox, and you can view the unsent but saved messages.

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Quick reply
When reading the received message, you can tap Quick replies to go to the Quick Replies page and select the desired
text to reply.
LTE or LAN mode switching
The LTE Desk phone can only perform the first-time activation via LTE. However, once the phone is active at any point in time
the phone is also capable to operate in LAN mode for those cases where the LTE signal is either too low or non-existent.
You can switch between the LAN mode and the LTE mode anytime you want. If the LTE signal becomes too low the phone
will present a prompt and ask if you want to switch to LAN mode. Every time you switch modes, the phones must reboot to
properly register via LTE or Broadband.
Switching between LTE and LAN modes
The 4G phone is under the LTE mode by default and signed in to an LTE accout. It also allows you to sign in to the SIP
account after switching to LAN mode. In the following section, we will
introduce how to switch between the two modes to use the desired account.
Switching from LTE to LAN

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After switching to LAN mode, you can connect to a LAN or Wi-Fi and sign in to a SIP account (up to 16 accounts).
1.
Go to Settings > Basic Settings > Switch Account mode, select LAN mode, and tap the check icon in the
top-right corner.
The phone will reboot to automatically trigger the E911 location identification.
Switching from LAN to LTE
After you switch to LTE mode, you can use one LTE account only.
1.
Go to Settings > Basic Settings > Switch Account mode, select LTE mode, and tap the check icon in the
top-right corner.
The phone will reboot to automatically trigger the E911 location identification.
Auto-detection
The phone will automatically detect available signals under Page 20 the following situations:
• Available 4G signal, LTE account login failure
• No 4G signal