Vicon Cruiser SN663V Operating instructions

www.vicon-security.com
Installation and Operation Guide
XX249-30-00
Cruiser™ SN663V Outdoor PTZ
Network Camera Dome
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.
Vicon Industries Inc.
Tel: [phone] Fax: [phone] Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300
Document Number: 8009-8249-30-00
Product specications subject to change without notice.
Issued: 1113
Copyright © 2013 Vicon Industries Inc. All rights reserved.

2
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO
NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO
NOT INSERT ANY METALLIC OBJECTS THROUGH THE
VENTILATION GRILLS OR OTHER OPENINGS ON THE
EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within
the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to
persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the literature accompanying the
appliance.

3
FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC INFORMATION: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CAUTION: Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
CE COMPLIANCE STATEMENT
WARNING
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.

4
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong is provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when
unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY
QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF
ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN
THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU
ARE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed
Class 2 power source only.
17. ITE is to be connected only to PoE networks without routing to the outside
plant.

5
TABLE OF CONTENTS
1. Description....................................................................................................................7
1.1 Components ......................................................................................................................... 7
1.2 Key Features......................................................................................................................... 8
2. Installation.....................................................................................................................9
2.1 Installation Details................................................................................................................ 9
2.2 Basic Configuration of Camera System........................................................................... 11
2.3 Connections........................................................................................................................ 12
2.4 Network Connection & IP assignment ............................................................................. 13
3. Operation.....................................................................................................................14
3.1 Access from a browser...................................................................................................... 14
3.2 Access from the internet ................................................................................................... 15
3.3 Setting the admin password over a secure connection................................................. 15
3.4 Live View Page ................................................................................................................... 15
3.5 Network Camera Setup...................................................................................................... 17
3.5.1 Basic Configuration..................................................................................................... 17
1) Users.............................................................................................................................. 18
2) Network.......................................................................................................................... 19
3) Video & Image ............................................................................................................... 20
4) Audio.............................................................................................................................. 22
5) Date & Time ................................................................................................................... 23
3.5.2 Live View, Source........................................................................................................ 24
3.5.3 Video & Image.............................................................................................................. 24
1) Basic .............................................................................................................................. 24
2) Image.............................................................................................................................. 25
3) Auto Exposure .............................................................................................................. 26
4) Day & Night.................................................................................................................... 28
5) Auto Focus .................................................................................................................... 29
6) DIS.................................................................................................................................. 30
7) Webcasting.................................................................................................................... 31
3.5.4 Audio............................................................................................................................. 32
3.5.5 Event............................................................................................................................. 32
1) Event In.......................................................................................................................... 32
2) Event Out....................................................................................................................... 37
3) Event Map...................................................................................................................... 43
3.5.6 Dome Configuration .................................................................................................... 45
1) Preset............................................................................................................................. 45

6
2) Tour................................................................................................................................ 46
3) Motor Setup................................................................................................................... 47
4) RS485............................................................................................................................. 48
5) View Angle..................................................................................................................... 49
6) System Menu................................................................................................................. 50
7) Privacy Zone.................................................................................................................. 51
3.5.7 System.......................................................................................................................... 52
1) Information .................................................................................................................... 52
2) Security.......................................................................................................................... 53
3) Date & Time ................................................................................................................... 56
4) Network.......................................................................................................................... 57
5) Language....................................................................................................................... 67
6) Maintenance .................................................................................................................. 68
7) Support .......................................................................................................................... 69
3.6 Help...................................................................................................................................... 71
3.7 Resetting to the factory default settings.......................................................................... 71
4. Appendix .....................................................................................................................72
4.1 Troubleshooting................................................................................................................. 72
4.2 Alarm Connection .............................................................................................................. 73
4.3 Preventive Maintenance .................................................................................................... 73
4.4 Product Specification ........................................................................................................ 74
4.5 System Requirement for Web Browser............................................................................ 77
4.6 General Performance Considerations.............................................................................. 77
Shipping Instructions.....................................................................................................78
Vicon Standard Equipment Warranty............................................................................79

7
1. Description
The SN663V network camera is an outdoor PTZ camera dome that includes a 1080p high
resolution camera lens combination that provides video transmission over a network. It is fully
featured for security surveillance and remote monitoring needs.
The network camera supports H.264 compression technology as well as M-JPEG compression. By
using its dedicated program, multiple users are able to have access to the network camera
simultaneously or a single user can monitor various network cameras at the same time. It also
enables users to play, store and retrieve a monitoring image by using a PC. All the settings and
real-time monitoring screens are provided through access to the web.
1.1 Components
The camera is designed to be a compact small size with a hard dome camera housing constructed
of aluminum, steel and plastic. The housing is designed to be mounted on a wall or a ceiling. The
housing meets the Protection Classification IP66 standards for dust and moisture resistance.
* Dome Camera 1
* Installation Guide/CD 1
* Template Sheet 1
* Mounting Bracket 1
* Safety Lanyard 1
* Accessory Kit 1
1) Mounting screws (PH6 x 35.0) (4)
2) Plastic anchors (4)
3) O-Rings (4)
4) Torx wrench (1)
* Accessory Connector 1
1) 3-pin terminal block (1)
2) 6-pin terminal block (1)

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1.2 Key Features
•Brilliant Video Quality
The network camera offers the highly efficient H.264 video compression, which drastically
reduces bandwidth and storage requirements without compromising image quality. Motion
JPEG is also supported for increased flexibility.
•Triple Streams
The network camera can deliver triple video streams simultaneously at full frame rate in all
resolutions up to 1920 x 1080 using Motion JPEG (M-JPEG) and H.264. This means that
several video streams can be configured with different compression formats, resolutions and
frame rates for different needs.
•Image Setting Adjustment
The network camera enables users to adjust image settings such as contrast, brightness and
saturation to improve images before encoding takes place.
•Intelligent Video Capabilities
The network camera includes intelligent capabilities such as enhanced video motion detection.
The network camera’s external inputs and outputs can be connected to devices such as
sensors and relays, enabling the system to react to alarms and activate lights or open/close
doors.
•Improved Security
The network camera logs all user access and lists currently connected users. Also, its full
frame rate video can be provided over HTTPS.
•PoE (Power over Ethernet)
This network camera can be powered through PoE, which simplifies installation, since only
one cable is needed for carrying power as well as video controls.
•ONVIF Certificate
ONVIF is a global interface standard that makes it easier for end users, integrators,
consultants, and manufacturers to take advantage of the possibilities offered by network video
technology. ONVIF enables interoperability between different vendors’ products, providing
increased flexibility, reduced cost, and future-proof systems.

9
2. Installation
2.1 Installation Details
The dome camera is for use in surface or pendant mounting applications; the mounting location
and material must be capable of supporting loads of up to 4.4 lb (2.0 kg). (Pendent mounting must
use pendent mount accessory.)
The dome camera’s mounting bracket should be attached to a structural object, such as hard wood,
wall stud or ceiling rafter that supports the weight of the dome camera.
CAUTION: A silicone rubber sealant (customer provided) must be applied to seal the
housing to secure waterproofing.
2.1.1 Locking Dome Camera
A. Make screw holes on the ceiling using the supplied mounting Template Sheet (Figure A).
B. Secure the provided Mounting Bracket to the ceiling using supplied Anchors (4x) and
Mounting Screws (4x) (Figure B).
C. Attach the Safety Lanyard to the Safety Lanyard Hook of the Mounting Bracket (Figure C).
D. Align the locking tab on the bracket and the locking slot on the base of the dome (Figure D).
E. Turn the dome counterclockwise approximately 10 degree to the locked position (Figure E).

10
CAUTION: Before installing the mounting bracket to surface, pre-adjust the four mounting
screws "A" on the base of the dome camera to best match the mounting
bracket locked position. Unscrew the locking screw on the side of the dome's
base and fit the tab of the mounting bracket into the locking slot. Screws "A"
should not be too tight or too loose when the dome is in the locked position.
After setting the proper positions of screws "A," remove the mounting bracket
and install it to the mounting surface. If it is too difficult to lock the dome in
position after the mounting bracket has been installed readjust the screws "A"
by unscrewing them a small amount and try to install dome camera again.

11
2.2 Basic Configuration of Camera System
No. Connector Wire Color Description
1 3-pin terminal block RED 24 VAC or 12 VDC+
WHITE 24 VAC or 12 VDC-
2 6-pin terminal block
PINK GND
GRAY ALARM INPUT
BROWN GND
YELLOW ALARM OUTPUT
GREEN RS485+
BLUE RS485-
3 RJ-45 BLACK Ethernet, RJ-45 port compatible with
10/100Mbps having PoE functionality.
4 STEREO GRAY AUDIO OUTPUT
5 STEREO BLACK AUDIO INPUT
The camera must be installed by qualified service personnel in accordance with all local and
federal electrical and building codes.

12
2.3 Connections
•Connecting the Network
Connect a standard RJ-45 cable to the network port of the camera. Generally a cross-over
cable is used for direct connection to a PC, while a direct cable is used for connection to a hub.
•Connecting Alarms
- AI (Alarm Input)
You can use external devices to signal the camera to react upon events. Mechanical or
electrical switches can be wired to the AI (Alarm Input) and G (Ground) connectors.
- G (Ground)
NOTE: All the connectors marked G or GND are common.
Connect the ground side of the alarm input and/or alarm output to the G (Ground) connector.
- AO (Alarm Output)
The camera can activate external devices such as buzzers or lights. Connect the device to
the AO (Alarm Output) and G (Ground) connectors.
•Connecting to the RS485
The camera can be controlled remotely by an external device or control system, such as a
control keyboard, using RS485 half-duplex serial communications signals.
•Connecting the Power
Connect power of 12 VDC or 24 VAC 1.5 A for the camera.
When using a 12 VDC adapter, connect the positive (+) pole to the ‘+’ position and
the negative (-) pole to the ‘-’ position.
Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.
- Be careful not to reverse the polarity when connecting the power cable.
- A router featuring PoE (Power over Ethernet) can be used to supply power to the camera.
- If PoE and 12 VDC are both applied, this camera will be supplied with power from PoE.
- 24 VAC is recommended to use for the camera power for stable operation with heater kit.
If using PoE, the heater will not operate at all.

13
2.4 Network Connection & IP assignment
The network camera is designed for use on an Ethernet network and requires an IP address for
access. Most networks today have a DHCP server that automatically assigns IP addresses to
connected devices. By the factory default, your camera is set to obtain the IP address
automatically via DHCP server. If your network does not have a DHCP server the network camera
will use 192.168.1.100 as the default IP address.
If DHCP is enabled and the product cannot be accessed, run the “SmartManager” utility on the CD
to search and allocate an IP address, or reset the product to the factory default settings and then
perform the installation again.
1) Connect the network camera/device to the network and power up.
2) Start SmartManager utility (Start > All programs > SmartManager > SmartManager). The main
window will display, and after a short while any network devices connected to the network will
be displayed in the list.
3) Select the camera on the list and click right button of the mouse. The pop-up menu displays
as below.
4) Select Assign IP Address. The Assign IP window will display. Enter the required IP address.
NOTE: For more information, refer to the SmartManager User’s Manual.

14
3. Operation
The network camera can be used with Windows® operating system and browsers. The
recommended browsers are Internet Explorer®, Safari®, Firefox®, Opera™ and Google®
Chrome® with Windows.
NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX
controls.
3.1 Access from a browser
1) Start a browser (ex., Internet Explorer).
2) Enter the IP address or host name of the network camera in the Location/Address field of your
browser.
3) A starting page displays. Click Live View or Setup to enter web page.
4) The network camera’s Live View page appears in your browser.

15
3.2 Access from the internet
Once connected, the network camera is accessible on your local network (LAN). To access the
network camera from the Internet you must configure your broadband router to allow incoming data
traffic to the network camera. To do this, enable the NAT traversal feature, which will attempt to
automatically configure the router to allow access to the network camera. This is enabled from
Setup > System > Network > NAT. For more information, refer to section “3.5.7 System > Network
> NAT”.
3.3 Setting the admin password over a secure connection
To gain access to the product, the password for the default administrator user must be set. This is
done in the “Admin Password” dialog, which is displayed when the network camera is accessed for
the setup at the first time. Enter your admin name and password, set by the administrator.
NOTE: The default user name is ADMIN and the default password is 1234. If the password is lost,
the network camera must be reset to the factory default settings. Refer to “Resetting to the
factory default settings.”
To prevent network eavesdropping when setting the admin password, this can be done via an
encrypted HTTPS connection, which requires an HTTPS certificate (see NOTE below).
To set the password via a standard HTTP connection, enter it directly in the first dialog shown
below. To set the password via an encrypted HTTPS connection, see “3.5.7 System > Security >
HTTPS”.
NOTE: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic
between web browsers and servers. The HTTPS certificate controls the encrypted
exchange of information.
3.4 Live View Page
The Live View page offers several screen modes: 1920x1080, 1280x1024, 1280x720, 704x576,
704x480, 640x480 and 320x240. Users can select the most suitable of these modes. Adjust the
mode in accordance with your PC specifications and monitoring purposes.

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17
3.5 Network Camera Setup
This section describes how to configure the network camera, and is intended for product.
Administrators, who have unrestricted access to all the Setup tools; and Operators, who have
access to the settings for Basic Configuration, Live View, Video & Image, Audio, Event, Dome
Configuration, and System. The configuration categories are displayed along the left side of the
screen. Click on the category to be configured; the name will turn yellow and that configuration
screen will display.
You can configure the network camera by clicking Setup in the top right-hand corner of the Live
View page. Click on the question mark to access the online help that explains the setup tools.
When accessing the network camera for the first time, the “Admin Password” dialog appears. Enter
your admin name and password, set by the administrator.
NOTE: If the password is lost, the network camera must be reset to the factory default settings.
Refer to “Resetting to the Factory Default Settings”. The default user name is ADMIN and
the default password is 1234.
3.5.1 Basic Configuration
The device information is displayed on the Basic Configuration page.

18
1) Users
User access control is enabled by default. An administrator can set up other users, by giving
these user names and passwords. It is also possible to allow anonymous viewer login, which
means that anybody may access the Live View page, as described below:
The user list displays the authorized users and user groups (levels):
User Group Authority
Guest Provides the lowest level of access, which only allows access
to the Live View page.
Operator An operator can view the Live View page, create and modify events, and adjust certain other settings. Operators have no
access to System Options.
Administrator An administrator has unrestricted access to the Setup tools
and can determine the registration of all other users.
•Enable anonymous viewer login: Check the box to use the webcasting features. Refer to
“3.5.3 Video & Image” for more details.
•Enable WS-Security: Do not check this box to connect and monitor the network camera
through Vicon’s viewing software using drivers older than 935.
NOTE: WS-Security is an open format for signing and encryption of message parts, for
supplying credentials in the form of security tokens, and for security passing those
tokens in a message.

19
2) Network
The network camera supports both IP version 4 and IP version 6. Both versions may be
enabled simultaneously, and at least one version must always be enabled. When using IPv4,
the IP address for the network camera can be set automatically via DHCP, or a static IP
address can be set manually. If IPv6 is enabled, the network camera receives an IP address
according to the configuration in the network router. There is also the option of using the
Internet Dynamic DNS Service. For more information on setting the network, refer to “3.5.7
System > Network > Basic”.
•Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol
that lets network administrators centrally manage and automate the assignment of IP
addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly
used to set an IP address dynamically, it is also possible to use it to set a static, known IP
address for a particular MAC address.
•Use the following IP address: To use a static IP address for the network camera, check
the radio button and then make the following settings:
- IP address: Specify a unique IP address for your network camera.
- Subnet mask: Specify the mask for the subnet the network camera is located on.
- Default router: Specify the IP address of the default router (gateway) used for connecting
devices attached to different networks and network segments.
NOTES:
1. DHCP should only be enabled if using dynamic IP address notification, or if your DHCP
server can update a DNS server, which then allows you to access the network camera by
name (host name). If DHCP is enabled and you cannot access the unit, you may have to
reset it to the factory default settings and then perform the installation again.
2. The ARP/Ping service is automatically disabled two minutes after the unit is started, or as
soon as an IP address is set.
3. Pinging the unit is still possible when this service is disabled.

20
3) Video & Image
•Sensor Setting:
- Capture mode: Select video frame rate at either 60/50fps or 30/25fps of resolution
1920x1080.
•Stream 1 Setting:
- Codec: The codec settings are separated into H.264 profiles. H.264 is also known as
MPEG-4 Part 10. This is the new generation compression standard for digital video. This
function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate
and bandwidth, or the same quality video at a lower bit rate.
- Profile: There are 3 pre-programmed stream profiles available for quick set-up. Choose
the form of video encoding you wish to use from the drop-down list:
* H.264 HP (High Profile): Primary profile for broadcast and disc storage applications,
particularly for high-definition television applications (for example, this is the profile
adopted by the Blu-ray Disc storage format and the DVB HDTV broadcast service).
* H.264 MP (Main Profile): Primary profile for low-cost applications that require additional
error robustness, this profile is used rarely in videoconferencing and mobile applications;
it does add additional error resilience tools to the Constrained Baseline Profile. The
importance of this profile is fading after the Constrained Baseline Profile has been
defined.
* H.264 BP (Baseline Profile): Originally intended as the mainstream consumer profile
for broadcast and storage applications, the importance of this profile faded when the
High Profile was developed for those applications.
- Resolution: This enables users to determine a basic screen size when having access
through the Web Browser or PC program. The screen size control comes in seven modes
like 1920x1080, 1280x1024, 1280x720, 704x576, 704x480, 640x480 and 320x240.
Users can reset the selected screen size anytime while monitoring the screen on a real-
time basis.