Viking SC-911 Instructions for use

Save valuable seconds on EMS response times!
The SC-911 Strobe Controller connects in parallel with your phone line and
passively listens for touch-tones. When 911, 9-911, 8-911, or the custom acti-
vation number is detected, the SC-911 flashes the built-in 0.75” LED and acti-
vates a 12VDC switched output capable of running an emergency strobe light.
A strobe light can get help to you when you need it most, providing the emer-
gency services with a clearly visible beacon to locate your home as fast as pos-
sible, and also alerting neighbors or nursing staff of your need for assistance.
The built-in LED is useful for indoor applications, such as apartment complex-
es, schools, offices and assisted living housing.
The SC-911 comes complete with a 12VDC power adapter, and also provides
a set of relay contacts for user application.
Activate a Strobe Light with a Call to 911
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Ph ho on ne e. .. .. .7 71 15 5. .3 38 86 6. .8 88 86 61 1
• Detects “911”, “9911”, “8911”, “555” (test) calls and/or a
custom activation number
• Bright 0.75” red LED visible over 100 ft
• Switched 12VDC output for powering strobe lights,
cameras, etc.
• One set of (N.O.) normally open or (N.C.) normally
closed relay contacts provided
• Wall mountable with foam tape (included) or screws
(not included)
• Reset by dialing any touch-tone
• Contact closure activation and reset function
Power: 120VAC to 12VDC UL listed adapter provided
Dimensions: 74mm x 53mm x 36mm (2.9" x 2.1" x 1.4")
Shipping Weight: 0.4kg (0.86lbs)
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to 95% non-
condensing humidity
LED: 20mm (0.75”) diameter, red
Visibility: 30m (100 ft) typical
Relay Contact Rating: .5A @ 125VAC / 1A @ 30VDC
Maximum Current Draw Switched 12VDC Output: 350mA
Connections: 9 position screw terminal block
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TECHNICAL
TECHNICAL
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• Turn on a strobe light with a 911 call
• Trigger a doorstrike to enable quick and easy EMS access to
your home
• Notify security in a gated community to allow EMS access
• Alert local nursing staff to an emergency call
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Ap pp pl li ic ca at ti io on ns s
SC-91
SC-911 1
Strobe Controller
June 1, 2006
M
Mo ou un nt ti in ng g
Mounting
Holes
(2) #6 Flathead Screws
or Sheetrock Screws
A. Using Screws (not included)
B. Using the Included Tape
Step 1. Unsnap the plastic cover and remove the top screw holding the circuit board.
Step 2. Remove the circuit board, exposing the two mounting holes in the base.
Step 3. Screw the base to the wall, etc. using (2) #6 flathead or sheetrock screws.
Note: Make sure the screw heads are fully driven into the base to avoid
shorting the circuit board leads.
Step 1. Clean the back of the SC-911 and the surface you are mounting to with
rubbing alcohol before mounting.
Step 2. Remove the backing on one side of the tape and adhere to the SC-911.
Remove the rest of the backing and press unit firmly to surface you are
mounting to.

IF YOU HAVE A PROBLEM WITHA VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT [phone]
Our Technical Support Department is available for assistance Monday 8am-4pm and Tuesday-Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu-
factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a ReturnAuthorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.
Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSE-
QUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLYFROM ANY BREACH OFANY WARRANTY EXPRESSED OR IMPLIED, OR FORANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limi-
tation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED
BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’sTechnical Support at 715-386-8666 to determine possible causes for the problem. The
customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a ReturnAuthorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)
number. The customer MUST have a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual-
ly boxed.All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RAnumber on carton: In large printing, write the R.A. number on the outside of each carton being returned.
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no respon-
sibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.
Fax Back Doc 236
ZF302170 Rev 7
Printed in the U.S.A.
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.3 38 86 6. .4 43 34 45 5
I
In ns st ta al ll la at ti io on n
1
2
3
4
5
6
7
8
9
To C.O. Line
or Analog
PABX/KSU Station
Contact Closure Input
Switched 12VDC Output
Relay Contacts
Normally Closed
Common
Normally Open
(+) Black(-) Black
with White
Stripe
12V DC
C. Switched 12VDC Output
The switched 12VDC, 350mA output at terminal positions 4(shared with the
12VDC input) and 6is turned on when the unit is activated.
D. Relay Contacts
Normally open and normally closed relay contacts are available at terminal block
positions 7, 8and 9. If the contacts are driving an inductive load, place a suppres-
sion device at the load to snub high voltage spikes.
A. Phone Line Connection
Connect the phone line to be monitored in parallel to terminals 1and 2.
B. Activation and Reset Contact Closure Input
Short terminal positions 4and 5to toggle the unit between the active and reset states.
43 Mode: Any length contact closure will toggle state.
44 Mode: A contact closure shorter than 1 second will activate the unit, and a
contact closure longer than 1 second will reset the unit regardless of current state.
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Pr ro og gr ra am mm mi in ng g
A. Accessing the Programming Mode
1. Call into the monitored line to avoid C.O. busy signals, etc.
2. Enter 4845464 (4-V-I-K-I-N-G) on the monitored phone. Note: Enter digits less than 4 seconds apart or you will not enter programming.
3. Adouble beep will indicate that you have accessed programming mode. If 20 seconds elapses without touch tones being entered,
the SC-911 will triple beep and exit programming mode. All valid touch tone commands in programming will be indicated by a
double beep and all invalid commands by a triple beep.
Custom activation number (1-25 digits*) ...........................................................................................................
To add a 4at any point in the custom number** ................................................................................................
To add a #at any point in the custom number ....................................................................................................
Enable activation with 911, 9911, and 8911 (default) .........................................................................................
Disable activation with 911, 9911, and 8911 .....................................................................................................
Contact Closure reset time normal (factory default) ..........................................................................................
Contact Closure reset time long (1+ seconds) ...................................................................................................
Exit programming mode ....................................................................................................................................
Clear programming and reset to factory defaults ...............................................................................................
* Note: A touch tone “
4 ” or a touch tone “#” count as a single digit.
** Note: The custom number cannot start with a “
4 ”.
B. Programming Features Enter Digits + Memory Location
Number + #00
44
4#
41
42
43
44
##7
###