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Viking DGSU1004BSS User manual

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F20863 EN (061011)
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information,
call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at
vikingrange.com
Viking Use & Care Manual
Designer
Built-in Gas Cooktops
Getting Starte
Warnings and Important Safety Information ______________________4
Before Using Cooktop _______________________________________10
Cookware ________________________________________________10
Pro uct Controls
Cooktop Features ___________________________________________11
Operation
Surface Operation ___________________________________________12
Lighting Burners___________________________________________12
Surface Burners-Automatic Reignition ________________________12
Surface Heat Settings ______________________________________13
Cooking Substitutes Charts ___________________________________14
Pro uct Care
Cleaning and Maintenance ___________________________________15
Troubleshooting _____________________________________________21
Service Information __________________________________________22
Warranty ___________________________________________________23
Table of Contents
Congratulations and welcome to the elite world of Viking ownership.
We hope you will enjoy and appreciate the care and attention we have
put into every detail of your new, state-of-the-art cooktop.
Your Viking cooktop is designed to offer years of reliable service. This
Use and Care Manual will provide you with the information you need
to become familiar with your cooktop’s care and operation.
Your complete satisfaction is our ultimate goal. If you have any
questions or comments about this product, please contact the dealer
from whom you purchased it, or contact our Consumer Support Center
at 1-888-VIKING1 (845-4641).
We appreciate your choice of a Viking cooktop and hope that you will
again select our products for your other major appliance needs.
For more information about the complete and growing selection
of Viking products, contact your dealer or visit us online
at vikingrange.com.
Congratulations
5
Getting Starte
4
Warning an Important Safety Instructions appearing in this manual
are not meant to cover all possible con itions an situations that
may occur. Common sense, caution, an care must be exercise
when installing, maintaining, or operating this appliance.
ALWAYS contact the manufacturer about problems or conditions you
do not understand.
Recognize Safety Symbols, Words, Labels
Rea an follow all instructions before using this appliance
to prevent the potential risk of fire, electric shock, personal injury or
damage to the appliance as a result of improper usage of the
appliance. Use appliance only for its intended purpose as described
in this manual.
To ensure proper an safe operation: Appliance must be properly
installed and grounded by a qualified technician. DO NOT attempt to
adjust, repair, service, or replace any part of your appliance unless it
is specifically recommended in this manual. All other servicing should
be referred to a qualified servicer. Have the installer show you the
location of the gas shutoff valve and how to shut it off in an
emergency. A certified technician is required for any adjustments or
conversions to Natural or LP gas.
Hazards or unsafe practices which WILL result in
severe personal in ury or death
Hazards or unsafe practices which COULD result in
death or severe personal in ury
DANGER
Hazards or unsafe practices which COULD result in
minor personal in ury or property damage.
All saf ty m ssag s will id ntify th hazard, t ll you
how to r duc th chanc of injury, and t ll you what can happ n
if th instructions ar not follow d.
WARNING
CAUTION
IMPORTANT– Please Read and Follow IMPORTANT– Please Read and Follow
To Prevent Fire or Smoke Damage
• Be sure all packing materials are removed from the appliance before
operating it.
• Keep area around appliance clear and free from combustible materials,
gasoline, and other flammable vapors and materials.
• If appliance is installed near a window, proper precautions should be
taken to prevent curtains from blowing over burners.
•NEVER leave any items on the cooktop. The hot air from the vent may
ignite flammable items and may increase pressure in closed containers
which may cause them to burst.
• Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and
may be highly flammable. Avoid their use or storage near an appliance.
• Many plastics are vulnerable to heat. Keep plastics away from parts of
the appliance that may become warm or hot. DO NOT leave plastic
items on the cooktop as they may melt or soften if left too close to the
vent or a lighted surface burner.
• Combustible items (paper, plastic, etc.) may ignite and metallic items may
become hot and cause burns. DO NOT pour spirits over hot foods.
Getting Starte
WARNING
If the information in this guide is not followed exactly, a
fire or explosion may result causing property damage,
personal in ury or death.
WHAT TO DO IF YOU SMELL GAS:
•DO NOT try to light any applianc .
•DO NOT touch any l ctrical switch.
•DO NOT us any phon in your building.
• Imm diat ly call your gas suppli r from a n ighbor's phon . Follow
th gas suppli r's instructions.
• If you cannot r ach your gas suppli r, call th fir d partm nt.
Installation and s rvic must b p rform d by a qualifi d install r,
s rvic ag ncy or th gas suppli r.
WARNING
To avoid risk of prop rty damag , p rsonal injury or d ath;
follow information in this guid xactly to pr v nt a fir or
xplosion. DO NOT stor or us gasolin or oth r flammabl
vapors and liquids in th vicinity of this or any applianc .
7
Getting Starte
6
Getting Starte
In Case of Fire
Turn off appliance and ventilating hood to avoid spreading the flame.
Extinguish flame, then turn on hood to remove smoke and odor.
• Smother fire or flame in a pan with a lid or cookie sheet.
•NEVER pick up or move a flaming pan.
•DO NOT use water on grease fires. Use baking soda, a dry chemical or
foam-type extinguisher to extinguish fire or flame. Let fat cool before
attempting to handle it.
Chil Safety
•NEVER leave children alone or unsupervised near the appliance when it
is in use or is still hot.
•NEVER allow children to sit or stand on any part of the appliance as
they could be injured or burned.
•DO NOT store items of interest to children over the unit. Children
climbing to reach items could be seriously injured.
• Children must be taught that the appliance and utensils in it can be hot.
Let hot utensils cool in a safe place, out of reach of small children.
Children should be taught that an appliance is not a toy. Children
should not be allowed to play with controls of other parts of the
appliance.
Cooking Safety
• To eliminate the hazard of reaching over hot surface burners, cabinet
storage should not be provided directly above a unit. If storage is
provided, it should be limited to items which are used infrequently and
which are safely stored in an area subjected to heat from an appliance.
Temperatures may be unsafe for some items, such as volatile liquids,
cleaners or aerosol sprays.
•ALWAYS place a pan on a surface burner before turning it on. Be sure
you know which knob controls which surface burner. Make sure the
correct burner is turned on and that the burner has ignited. When
cooking is completed, turn burner off before removing pan to prevent
exposure to burner flame.
•ALWAYS adjust surface burner flame so that it does not extend beyond
the bottom edge of the pan. An excessive flame is hazardous, wastes
energy and may damage the appliance, pan or cabinets above the
appliance. This is based on safety considerations.
•NEVER leave a surface cooking operation unattended especially when
using a high heat setting or when deep fat frying. Boilovers cause
smoking and greasy spillovers may ignite. Clean up greasy spills as soon
as possible. DO NOT use high heat for extended cooking operations.
• DO NOT heat unopened food containers, build up of pressure may
cause the container to explode and result in injury.
IMPORTANT– Please Read and Follow IMPORTANT– Please Read and Follow
Cooking Safety (cont.)
• Use dry, sturdy pot-holders. Damp pot-holders may cause burns from
steam. Dishtowels or other substitutes should NEVER be used as
potholders because they can trail across hot surface burners and ignite
or get caught on appliance parts.
•ALWAYS let quantities of hot fat used for deep fat frying cool before
attempting to move or handle.
•DO NOT let cooking grease or other flammable materials accumulate in
or near the appliance, hood or vent fan. Clean hood frequently to
prevent grease from accumulating on hood or filter. When flaming
foods under the hood, turn the fan off.
•NEVER wear garments made of flammable material or loose fitting or
long-sleeved apparel while cooking. Clothing may ignite or catch utensil
handles. DO NOT drape towels or materials on oven door handles.
These items could ignite and cause burns.
•PREPARED FOOD WARNING: Follow food manufacturer's instructions.
If a plastic frozen food container and/or its cover distorts, warps, or is
otherwise damaged during cooking, immediately discard the food and
its container. The food could be contaminated.
• If you are “flaming” liquor or other spirits under an exhaust, TURN THE
FAN OFF. The draft could cause the flames to spread out of control.
• Once the unit has been installed as outlined in the Installation
Instructions, it is important that the fresh air supply is not obstructed.
The use of a gas cooking appliance results in the production of heat
and moisture in the room in which it is installed. Ensure that the kitchen
is well-ventilated. Keep natural venting holes open or install a
mechanical ventilation device. Prolonged or intensive use of the
appliance may call for additional (such as opening a window) or more
effective ventilation (such as increasing the level of a mechanical
ventilation if present).
Cookware Safety
• Use pans with flat bottoms and handles that are easily grasped and stay
cool. Avoid using unstable, warped, easily tipped or loose-handled
pans. Also avoid using pans, especially small pans, with heavy handles
as they could be unstable and easily tip. Pans that are heavy to move
when filled with food may also be hazardous.
• Be sure cookware is large enough to properly contain food and avoid
boilovers. Pan size is particularly important in deep fat frying. Be sure
pan will accommodate the volume of food that is to be added as well
as the bubble action of fat.
9
Getting Starte
8
Getting Starte
IMPORTANT– Please Read and Follow
Cookware Safety (cont.)
• To minimize burns, ignition of flammable materials and spillage due to
unintentional contact with the utensil, DO NOT extend handles over
adjacent surface burners. ALWAYS turn pan handles toward the side or
back of the appliance, not out into the room where they are easily hit or
reached by small children.
•NEVER let a pan boil dry as this could damage the utensil and the
appliance.
• Follow the manufacturer's directions when using oven cooking bags.
• Only certain types of glass, glass/ceramic, ceramic or glazed cookware
are suitable for cooktop surface without breaking due to the sudden
change in temperature. Follow manufacturer's instructions when
using glass.
• This appliance has been tested for safe performance using conventional
cookware. DO NOT use any devices or accessories that are not
specifically recommended in this guide. DO NOT use eyelid covers for
the surface units, stovetop grills, or add-on oven convection systems.
The use of devices or accessories that are not expressly recommended
in this manual can create serious safety hazards, result in performance
problems, and reduce the life of the components of the appliance.
• The flame of the burner should be adjusted to just cover the bottom of
the pan or pot. Excessive burner setting may cause scorching of
adjacent counter-top surfaces, as well as the outside of the cookware.
This is based on safety considerations.
Glass Ceramic Cooking Surfaces
•NEVER touch the glass surface areas directly on or adjacent to the
burners when the cooktop is in use.
• During and after use, DO NOT touch or let clothing or other flammable
material contact surface of cooktop or areas near burners, until they
have had sufficient time to cool.
•DO NOT COOK ON BROKEN COOKING SURFACE. If cooking surface
should break, cleaning solutions and spillovers may penetrate the
broken cooking surface and create a risk of electric shock. Contact a
qualified technician immediately.
Cleaning Safety
• Turn off all controls and wait for appliance parts to cool before touching
or cleaning them. DO NOT touch the burners or surrounding areas until
they have had sufficient time to cool.
• Clean appliance with caution. Use care to avoid steam burns if a wet
sponge or cloth is used to wipe spills on a hot surface. Some cleaners
can produce noxious fumes if applied to a hot surface.
Important notice regar ing pet bir s:
NEVER keep pet birds in the kitchen or in rooms where the fumes from the
kitchen could reach. Birds have a very sensitive respiratory system. Fumes
released due to overheated cooking oil, fat, margarine and overheated
non-stick cookware may be equally harmful.
About Your Appliance
Power Failure
If power failure occurs, the electric igniters will not work. No attempt
should be made to operate the appliance during a power failure.
Momentary power failure can occur unnoticed. The cooktop is affected
only when the power is interrupted. When it comes back on, the cooktop
will function properly without any adjustments.
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.
WARNING
NEVER us applianc as a spac h at r to h at or warm a room to pr v nt
pot ntial hazard to th us r and damag to th applianc . Also, DO NOT
us th cooktop as a storag ar a for food or cooking ut nsils
WARNING
BURN OR ELECTRICAL SHOCK
HAZARD
To avoid risk of injury or d ath, mak sur all
controls ar OFF and COOL b for cl aning.
Failur to do so can r sult in burns or l ctrical shock.
CAUTION
BURN HAZARD
To avoid risk of injury, DO NOT touch th glass. Th cooktop
will g t hot during usag .
CAUTION
DO NOT stor it ms of int r st to childr n ov r th unit. Childr n
climbing to r ach it ms could b s riously injur d.
IMPORTANT– Please Read and Follow
1110
Getting Starte
All products are wiped clean with solvents at the factory to remove
any visible signs of dirt, oil, and grease which may have remained from the
manufacturing process. Clean your gas glass top before the first time
you use it. A thorough cleaning with a glass top cleaner is recommended.
Before cooking, clean the cooktop thoroughly with a hot, soapy damp
cloth.
All mo els inclu e:
• Automatically electric spark ignition/re-ignition burners light at any
position on the knob and re-light if extinguished.
• Removable knobs, grates, burner ports/caps.
• Permanently sealed burners—spills cannot enter burner box.
Cookware
Each cook has his or her own preference for
the particular cooking vessels that are most
appropriate for the type of cooking being
done. Any and all cookware, including Viking
cookware, is suitable for use. This is a matter
of personal choice. As with any cookware,
yours should be in good condition and free
from excessive dents on the bottom to provide
maximum performance and convenience.
Note: When using big pots and/or high flames, it is recommended to use
the front burners. There is more room in the front and potential cleanup at
rear of appliance due to staining or discoloration will be minimized.
Before Using Cooktop Cooktop Features
1
3 5 6 4
2
Designer 30”W. Four Burner
1
46 7 8 5
23
9 10
Designer 36”W. Five Burner
1. 10,000 Nat./LP (BTU) burner
2. 14,000 Nat./13,500 LP (BTU) burner
3. 8,000 Nat./LP (BTU) burner
4. 12,000 Nat./11,500 LP (BTU) burner
5. 6,000 Nat./LP (BTU) burner
6. Left front burner control knob
7. Left rear burner control knob
8. Center burner control knob
9. Right rear burner control knob
10.Right front burner control knob
1. 12,000 Nat./11,500 LP (BTU) burner
2. 8,000 Nat./LP (BTU) burner
3. 14,000 Nat./13,500 LP (BTU) burner
4. 6,000 Nat./LP (BTU) burner
5. Left front burner control knob
6. Left rear burner control knob
7. Right rear burner control knob
8. Right front burner control knob
Pro uct Controls
12 13
Lighting Burners
All burners are ignited by electric ignition.
There are no open-flame, “standing” pilots.
Surface Burners-Automatic Reignition
To light the surface burners, push and turn the
appropriate control knob counterclockwise to
any position. This control is both a gas valve
and an electric switch. Burners will ignite at any “ON” position with the
automatic re-ignition system. If the flame goes out for any reason, the
burners will automatically reignite if the gas is still flowing. When gas is
permitted to flow to the burners, the electric igniters start sparking. On all
surface igniters you should hear a “clicking” sound. If you do not, turn
off the control and check that the unit is plugged in and that the fuse or
circuit breaker is not blown or tripped.
Rear an Front Burners
Push in and turn the control knob counter-clockwise to the desired setting.
The control knobs can be turned to any desired setting as the knobs do
not have fixed positions between “Hi” and “Simmer”.
Within a few moments, enough gas will have traveled to the burner to
light. When the burner lights, turn the burner control to any position to
adjust the flame size. Setting the proper flame height for the desired
cooking process and selecting the correct cooking vessel will result in
superior cooking performance, while also saving time and energy.
Note: The igniters may click a number of times before the burner ignites.
This is normal. All igniters will spark regardless of which burner is being
operated.
Surface Operation
Operation
Surface Operation
Surface Cooking Tips
• The simmer line on the control panel is the beginning of the variable
simmer setting and produces a high simmer setting. Turn the knob
slowly towards “OFF” and the flame will adjust to a lower simmer
setting.
• Use low or medium flame heights when cooking in cookware that are
poor conductors of heat, such as glass, ceramic, and cast iron. Reduce
the flame height until it covers approximately 1/3 of the cookware
diameter. This will ensure more even heating within the cookware and
reduce the likelihood of burning or scorching the food.
• Reduce the flame if it is extended beyond the bottom of the cookware.
A flame that extends along the sides of the cookware is potentially
dangerous, heats the cookware handle and kitchen instead of the food,
and wastes energy.
• Reduce the flame height to the minimum level necessary to perform the
desired cooking process. Remember that food cooks just as quickly at a
gentle boil as it does at a rolling boil. Maintaining a higher boil than is
necessary causes a loss in food flavor and nutrients.
Surface Heat Settings*
*Note: The above information is given as a guide only. You may need to
vary the heat settings to suit your personal requirements.
Heat Setting Use
Simmer
Melting small quantities
Steaming rice
Simmering sauces
Low
Melting large quantities
Med Low
Low-temperature frying (eggs, etc.)
Simmering large quantities
Heating milk, cream sauces, gravies,
and puddings
Med
Saut ing and browning, braising, and pan-frying
Maintaining slow boil on large quantities
Med High
High-temperature frying
Pan broiling
Maintaining fast boil on large quantities
High
Boiling water quickly
Deep-fat frying in large cookware
Operation
1514
Operation
Cooking Substitutes Charts
In many cases, a recipe requires an ingredient which is not readily available
or calls for a unit of measure that is not easily recognized. The following
charts have been provided as useful guides in these situations.
Ingre ient Substitutes
Recipe calls for: Substitute with:
1 tbsp. cornstarch 2 tbsp. flour (thickening)
1 whole egg
2 egg yolks plus 1 tbsp. water
1 c. whole milk
1 c. skim milk plus 2 tbsp. margarine or
1/2 c. evaporated milk plus 1/2 c. water
1 oz. unsweetened chocolate
3 tbsp. cocoa powder plus 1 tbsp. margarine
1 tbsp. baking powder
1/2 tsp. cream of tartar plus 1/4 tsp. baking
soda
1/2 c. butter
7 tbsp. margarine or shortening
1 c. dairy sour cream
1 tbsp. lemon juice plus 1 c. evaporated milk
Can Size Contents Can Size Contents
8 oz. 1 c.
No. 303
2 c.
Picnic
1-3/4 c.
No. 2
2-1/2 c.
No. 300
1-3/4 c.
No. 3
4 c.
No. 1 tall
2 c.
No. 10
12 c.
Measure Equivalent Metric*
1 tbsp. 3 tsp 15 mL
2 tbsp. 1 oz 30 mL
1 jig.
1-1/2 oz 45 mL
1/4 c.
4 tbsp. 60 mL
1/3 c.
5 tbsp. plus 1 tsp. 80 mL
1/2 c.
8 tbsp. 125 mL
1 c.
16 tbsp. 250 mL
1 pt. 2 c. 30 g
1 lb. 16 oz 454 g
2.21 lb. 35.3 oz 1 kg
*Note: Rounded for easier measuring.
Canne Foo Sizes
Kitchen Equivalent an Metrics
Cleaning and Maintenance
Any piece of equipment works better and lasts longer when maintained
properly and kept clean. Cooking equipment is no exception. Your
cooktop must be kept clean and maintained properly. Before cleaning,
make sure all controls are in the “OFF” position.
Surface Burners
*Note: When replacing burner head, carefully align the tab underneath the
cap with the slot in the burner base.
Wipe up spill-overs as soon as possible after they occur and before they
get a chance to burn in and cook solid. In the event of a spill-over, follow
these steps:
• Allow the burner and grate to cool to a safe temperature level.
• Lift off the burner grate. Wash in warm soapy water.
• Remove the burner cap and burner head and clean.
Burner Caps
The surface burner caps should be routinely removed and cleaned.
ALWAYS clean the burner caps after a spill-over. Keeping the burner caps
clean will prevent improper ignition and uneven flames. To clean, pull
burner cap straight up from the burner base. Wipe off surface burner caps
with warm, soapy water and a soft cloth after each use. Use a non-abrasive
cleanser such as Bon Ami™ and a soft brush or soft Scotch Brite™ pad for
cooked-on foods. Dry thoroughly after cleaning. For best cleaning and to
avoid possible rusting, DO NOT clean in dishwasher or self-cleaning oven.
Igniter
DGSU Burner grate DGCU Burner grate
Burner
cap
Burner
head
Burner
base*
Pro uct Care
16 17
Pro uct Care
Pro uct Care
Burner Hea
If ports on burner head are clogged, clean with a straight pin. DO NOT
enlarge or distort the ports. DO NOT use a toothpick to clean the ports.
When replacing burner head, carefully align the 2 tabs underneath the
burner head with the outside edge of burner base. Make sure the tabs are
not aligned with the igniter and the burner cap is level.
Note: For stubborn stains, use a non abrasive cleanser such as Bon Ami™
and a soft brush or soft Scotch Brite™ pad.
Cleaning Tip: For difficult to clean burner caps and heads, place parts in a
zip seal bag with ammonia.
Burner Base
The base should be wiped regularly with hot soapy water at the end of
each cooling period. DO NOT use steel wool, abrasive cloths, cleanser, or
powders. To remove encrusted materials, soak the area with a hot towel to
loosen the material, then use a wooden nylon spatula. DO NOT use a
metal knife, spatula, or any other metal tool to scrape the aluminum base.
• Wipe up any spills which remain on the sealed top surface.
• Replace burner cap, burner head, and grates after drying thoroughly.
Cooktop Surfaces
Several different finishes have been used in your cooktop. Cleaning
instructions for each surface are given below. NEVER USE AMMONIA,
STEEL WOOL PADS OR ANY ABRASIVE CLOTHS AND MATERIALS SUCH
AS CLEANSERS, OVEN CLEANERS, OR ABRASIVE POWDERS. THEY CAN
PERMANENTLY DAMAGE YOUR COOKTOP.
Control Panel
DO NOT use any cleaners containing ammonia, abrasives, or stainless
steel cleaners on any surface that contains graphics. They could remove
the graphics from the control panel. Use hot, soapy water and a soft clean
cloth. DO NOT spray liquids directly onto control panel.
Control Knobs
MAKE SURE ALL THE CONTROL KNOBS POINT TO THE “OFF”
POSITION BEFORE REMOVING. Pull the knobs straight off. Wash in
detergent and warm water. Dry completely and replace by pushing firmly
onto stem. DO NOT use any cleaners containing ammonia or abrasives.
Cleaning and Maintenance
Stainless Steel Parts
All stainless steel body parts should be wiped regularly with hot soapy water
at the end of each cooling period and with a liquid cleaner designed for that
material when soapy water will not do the job. DO NOT use steel wool,
abrasive cloths, cleansers, or powders. If necessary, scrape stainless steel to
remove encrusted materials, soak the area with hot towels to loosen the
material, then use a wooden or nylon spatula or scraper. DO NOT use a metal
knife, spatula, or any other metal tool to scrape stainless steel. DO NOT
permit citrus or tomato juice to remain on stainless steel surface, as citric acid
will permanently discolor stainless steel. Wipe up any spills immediately.
Brass Parts
All special ordered brass parts are coated with epoxy.
Cleaning and Maintenance
CAUTION
All sp cial ord r d brass parts ar coat d with an poxy coating.
DO NOT USE BRASS CLEANERS OR ABRASIVE CLEANERS ON
ANY BRASS PARTS. All brass body parts should b wip d r gularly
with hot soapy wat r. Wh n hot soapy wat r will not do th job, us
v ry day hous hold cl an rs that ar not abrasiv .
18
Pro uct Care
19
Pro uct Care
Glass Ceramic Top
Cleaning of glass ceramic tops is different from cleaning a standard
porcelain finish. To maintain and protect the surface of your new glass
ceramic top, follow these basic steps:
For normal, light soil:
1. Rub a few drops of a glass ceramic cleaning cream to the cool soiled
area using a damp paper towel.
2. Wipe until all soil and cream are removed. Frequent cleaning
leaves a protective coating which is essential in preventing scratches
and abrasions.
For heavy, burned soil:
1. Rub a few drops of glass ceramic cleaning cream to the cool soiled
area using a damp paper towel.
2. Carefully scrape remaining soil with a single-edged razor blade. Hold
the blade at a 30˚ angle against the ceramic surface.
3. If any soil remains, repeat the steps above. For additional protection,
after all soil has been removed, polish the entire surface with the
cleaning cream.
4. Buff with a dry paper towel. As the cleaning cream cleans, it leaves a
protective coating on the glass surface. This coating helps to prevent
build-up of mineral deposits (water spots) and will make future cleaning
easier.
Note: Dishwashing detergents remove this protective coating and
therefore, make the glass ceramic top more susceptible to staining.
WARNING
BURN OR ELECTRICAL SHOCK HAZARD
Mak sur all controls ar OFF and cooktop is COOL b for cl aning.
Failur to do so can r sult in burns or l ctrical shock.
Cleaning and Maintenance
Cleaning Problems on Glass Ceramic Top
Problem
Cause To Prevent To Remove
Brown
streaks and
specks
Cleaning with
sponge or cloth
containing soil-
laden detergent
water.
Use cleaning
cream with
clean damp paper
towel.
Use a light
application of
cleaning cream
with a clean damp
paper towel.
Blackened
burned on
spots
Spatters or
spillovers onto a
hot cooking area
or accidental
melting of a
plastic film, such
as a bread bag.
Wipe all spillovers
as soon as it is
safe and DO NOT
put plastic items
on a warm
cooking area.
Clean area with
cleaning cream
and a damp paper
towel, non-
abrasive nylon pad
or scouring brush.
If burn-on is not
removed, cool
cooktop, and
carefully scrape
area with a single-
edged razor blade
held at a 30°
angle.
Fine
brown/gray
lines, fine
scratches, or
abrasions
which have
collected
soil
Coarse particles
(salt, sugar) can
get caught on the
bottom of
cookware and
become
embedded
into top.
Use of abrasive
cleaning materials.
Scratches from
rough ceramic
glass, or ceramic
coated cookware.
Wipe the bottom
of cookware
before cooking.
Clean top daily
with cleaning
cream. DO NOT
use ceramic or
ceramic coated
cookware.
Fine scratches
are not removable
but can be
minimized by
daily use of
cleaning cream.
Smearing or
streaking
Use of too much
cleaning cream
or use of a soiled
dishcloth.
Use a small
amount of cream.
Rinse thoroughly
before drying. Use
only paper towels
or nylon scrub pad
or brush.
Dampen paper
towel with a
mixture of vinegar
and water and
wipe surface.
Wipe area with
damp paper towel
or lint free cloth.
Cleaning and Maintenance