VIP Officebox Call&Fax User manual

Officebox Call&Fax
Users’ manual

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Table of Contents
Welcome to the world of Officebox Call&Fax device 3
Setting up and installation 4
Contents of the box 4
LED indicators 5
Backside and how to connect telecommunication equipment 6
SIM card 7
PIN code entering 7
PUK code entering 8
Wall-mounting 8
Telephone and fax 9
Voice calls 9
To make a voice call 9
To take a voice call 9
Call on hold 9
Caller Line Identity Presentation (CLIP) 10
Fax 10
Receiving a test fax message 11
In case of fax alert 11
Additional configuration 12
Selecting the port for incoming telephone calls 12
Report on successful fax transmission 12
Calling line identification restriction (CLIR) 12
Important safety information 13
General use recommendations 13
Specifications 14

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Congratulations on buying Officebox Call&Fax. This device is a practical solution for your office telephone line, and it
provides the possibility of use of both speaking and fax functions.
The following units can be connected to this device:
- one or more analogue telephone devices for making voice calls
- analogue fax machine.
The Officebox Call&Fax device uses GSM network to communicate to a distant party. The devices connected thereto
function almost as if they were connected to the fixed telephone network. There are minor differences.
More information on these differences and the way Officebox Call&Fax is put into operation is presented in this guide.
This guide also provides basic instructions for use of the Officebox Call&Fax device.
For all further information please visit www.vipnet.hr or call Customer support at 091 77 22.
It is good to know:
When buying the Officebox Call&Fax device, each customer has the right to return it and terminate the subscription
contract within 5 working days from the purchase made, in case of dissatisfaction with the service or coverage of the
area in which the device is to be used.
Welcome to the world of Officebox
Call&Fax device

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Officebox Call&Fax device
Network adapter for connecting your device to power mains
Antenna for Officebox Call&Fax
Instructions for use
Plastic card with PIN and PUK codes
Contents of the box
Before using this device, make sure to carefully read and follow the enclosed instructions. This device is for indoor use
only.
Setting up and installation

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When the Officebox Call&Fax device is on, the LED indicators signal different functions.
LED indicators
Voice and fax
signal strength Slow flashing light on Network search High quality of signal
Voice and fax
signal strength
Fast flashing
Rhythmical flashing
Slow flashing
Light on
Light off
PIN is not entered
Enter puk code
Network search or low quality of signal
Medium or high quality of signal
No signal
Fax Fast flashing Check the connected fax machine
Fax/Voice Light on
Fast flashing Telephone/fax handset off base Check the connected fax machine
Voltage Light off Light red
Light green
No supply/device off
Supply by battery installed/device on
Network supply/device on

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Backside and how to connect telecommunication equipment
To put Officebox Call&Fax into operation it is required to connect at least:
- electrical power supply
- one analogue telephone device so that PIN code can be entered.
RS232 USB Telephone
Fax
Supply
Supply
Insert network adapter here, then plug in the adapter to the
grounded socket.
Use only the network adapter delivered with the device.
RS232 Serial RS-232 interface for special maintenance.
USB USB interface for special maintenance.
Telephone port Plug in the analogue phone into the telephone port.
Fax/telephone
port
Plug in analogue fax machine, combined fax machine or analogue
phone to Fax/telephone port.

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SIM card
- The total number of telephone and telecommunication equipment connected to this device should not exceed REN 5
(Ringer Equivalent Number).
Standard analogue telephone has REN 1.
Analogue telephone can be connected either to Telephone port or Fax/telephone port. Each port can receive up to five
devices, but in total not more than five devices are allowed to be connected to this device. Calls can be made or taken
on any telephone device.
- Telecommunication equipment connected to one port of this device switches over in parallel. For example, when two
telephones are plugged into a Telephone port, in case of an incoming call, both telephones start ringing, and you can
answer any of them.
- For safety reasons telephone cables are to be placed indoors, and are not to be taken outdoors. This device and a
classical telephone or fax machine can be at a max. distance of 300 m with 0,4 mm cable thickness, provided that the
total loop impendence, with the phone included, equals maximum of 500 Ù.
- If the network adapter is plugged off, the device turns off. The network adapter is to be plugged into the device even if
the device operates on the battery installed (in case of power outage).
PIN code entering
PIN code is to be entered before the device is used.
Your PIN and PUK codes are given on a plastic card inside the Officebox Call&Fax package.
For PIN code entering use a telephone device connected to Telephone port or Fax/telephone port.
Enter PIN code as if dialing a telephone number.
When you lift the handset, you will hear a short beep tone, which signals that the device requires the PIN code to be
entered. Enter PIN code as shown below and replace the handset.
For PIN code entering, please enter:
The symbols above have the following meaning:
Here enter your PIN code.
For PIN code entering use numerical combinations from 0000 to 9999.
Listen for confirmation tone. High beep signal tones indicate the right PIN code entering.
Low frequency beep-beep signals indicate incorrect PIN code entering.
3 seconds will elapse before you hear the confirmation tone.
Lift the handset.
Replace the handset.
In case of incorrect PIN code, LED
indicator will be flashing fast. In case you fail to enter the correct PIN code three times in succession, the SIM card will
get blocked. The SIM card in unblocked by PUK code entering.

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PUK code entering
In case you enter the incorrect PIN code three times in a row, LED indicator will be flashing rhythmically.
In this case you need to enter PUK code. It will unblock the SIM card. Enter PUK code as shown below and than replace
the handset. For PUK code entering, please enter:
The symbols above have the following meaning:
Enter your PUK code here.
Enter your new PIN code here.
For PIN code entering use numerical combinations from 0000 to 9999.
Wall-mounting
This device is to operate in vertical position, with antenna directed upwards.
This position ensures the best quality of signal.
This device is to be wall-mounted to ensure the best quality of transmission. It can be attached to a
wall by screws.
Prior to wall-mounting, plug off all cables. Especially make sure that the supply cable is plugged off.

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Telephone and fax
Voice calls
To make a voice call
Lift the handset and dial the telephone number you wish to call.
Your will hear:
- dial tone before dialing the telephone number*
- ringing tone
- or line busy tone (if the telephone of the person your are calling is busy or connection cannot be made)
- if the connection has already been made (fax or another voice connection) and you are trying to make a call, you will
hear line busy signal because another device is currently using the only “cordless“ line.
Replace the handset to end the call.
, dial the telephone number... talk...
* Free dial signal in Officebox Call&Fax differs from the usual fixed telephone line signal by being a flat tone.
To take a voice call
An incoming call is signalled by ringing sound of the telephones connected to the Telephone port or Fax/telephone port.
Lift the handset and talk.
- This device is set in a way that you cannot take two calls at the same time. If another call is attempted during active
connection (fax or voice call), such incoming call will not be signalled to you, and the person attempting the call will
hear line busy tone for the only “cordless“ line is currently used by another device.
...talk...
Call on hold
During call making it is possible to take or make another call.
To activate Hold option please enter:
To deactivate Hold option enter:
This function is not activated by default.
To make another call...
If you want to put on hold a call you have already made, consecutively press these keys:

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If during a call you want to take another call...
If during a call you receive another call, a sound signal will inform you about a new incoming call.
If the Hold option is activated, you can:
- Put the first call on hold and take the second call by pressing the keys in the following sequence:
By pressing these keys you can by turns switch from one active call to another.
or
- Replace the handset to end the first call.
In this case you do not reject the call on hold which is signalled to you by ringing as any other usual incoming call.
or
- Do not do anything, continue with you first call and the person attempting to call you will hang up, because you are not
answering his/her call.
Caller Line Identity Presentation (CLIP)
In case of incoming calls Officebox Call&Fax can display telephone number of the caller if your telephone supports
number display function.
To activate or deactivate CLIP function enter:
CLIP function activated, caller identity is displayed.
CLIP function deactivated, caller identity is not displayed.
Fax
By using standard analogue fax machine connected to the Fax/telephone port of Officebox Call&Fax device you can
send G3 fax messages. Fax machine is to be installed and used in line with its use instructions.
Note:
This device is equipped with very advanced fax technologies providing the best results of fax transmission
by GSM networks. Still, due to the nature of GSM fax transmission, the proper fax communication cannot
be granted always and on all locations.
“Wireless telephone line” used by Officebox Call&Fax has the following features which you should be familiar with:
Configure the connected fax machine so that the incoming call is answered after the first, second or third ringing tone,
and not later. Otherwise there may be problems with the receipt of fax messages.
In case an error occurs during fax sending, it may happen that your fax machine reports successful fax transmission.
In case of an error in fax transmission the Officebox
Call&Fax device will send your fax machine a message about an error so that you can correct the problem. Only in
case there is no message about an error you can be certain that the transmission has been completed successfully. You
can also activate the operating mode in which after each fax sending you will receive a transmission report (transmission
successful, transmission failed).